10. RFP 19EC7525R0001 FY2025.docx
DOCX document 244 KB Posted
- Attached to
- Health and Life insurance services for locally employed staff and retirees of the U. S. Mission in Ecuador
- Solicitation number
- 19EC7524R0001
- Issued by
-
Department of State US Embassy Quito
About this file
This is a Request for Proposal (RFP) issued by the U.S. Embassy Quito, Ecuador for health and life insurance services for locally employed staff and retirees. The contract includes health insurance with coverage for hospitalization, outpatient services, prescription drugs, dental, optical, mental health, and other medical services, as well as group life insurance with accidental death and dismemberment coverage. The base coverage maximum is $57,600 per person per year, with optional catastrophic coverage of an additional $57,600.
The contract has a one-year base period plus four one-year options and a possible 6-month extension under FAR 52.217-8. The estimated number of employees to be covered is 402 with approximately 652 eligible dependents across multiple U.S. government agencies in Ecuador including State Department, USAID, DOD, DEA, and others. Premium costs will be paid 100% by the U.S. government for active employees, while retirees are responsible for their own premiums. The solicitation requires claims processing within two weeks and monthly reporting requirements. The contract will be awarded on a lowest-price technically acceptable basis. Award is expected by January 29, 2025 with performance beginning 30 days after award.
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SECTION A – CONTRACT MODEL
SOLICITATION, OFFER AND AWARD
1. THIS CONTRACT IS A RATED ORDER
UNDER DPAS (15 CFR 350)
| RATING |
| PAGE OF PAGES |
1 | 84
2. CONTRACT (Proc. Inst. Ident.) NO.
3. SOLICITATION NO.
19EC-75-25-R-0001
4. TYPE OF SOLICITATION
[ ] SEALED BID (IFB)
[x] NEGOTIATED (RFP)
5. DATE ISSUED
January 29, 2025
6. REQUISITION/PURCHASE NO.
PR12713255
7. ISSUED BY CODE
8. ADDRESS OFFER TO (If other than item 7)
American Embassy, Quito, Avigiras E12-170 y Eloy Alfaro, Quito, Ecuador, P.O. Box 17-17-1538 Phone: 593-2398-5106 Fax: 593-2398-5283
NOTE: In sealed bid solicitation "offer" and "offeror” mean "bid" and "bidder".
SOLICITATION
9. Sealed offers in original and 3 copies for furnishing the supplies or services in the Schedule will be received at the place specified, in the depository located in Quito, Ecuador at American Embassy Quito, Avigiras E12-170 y Eloy Alfaro, Quito, until March 5th,2025 at 4:00pm. local time.
CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L. Provision No. 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.
10. FOR INFORMATION
CALL: Contracting Officer
A. NAME
Deryl van Coblijn
B. TELEPHONE (NO COLLECT CALLS)
AREA CODE NUMBER EXT
+593-2398-5231
C. E-MAIL ADDRESS
vanCoblijnDS@state.gov
11. TABLE OF CONTENTS
| (x) |
| SEC. |
| DESCRIPTION |
| PAGE(S) |
| (x) |
| SEC. |
| DESCRIPTION |
| PAGE(S) |
| PART I - THE SCHEDULE |
| PART II - CONTRACT CLAUSES |
| X |
| A |
| SOLICITATION/CONTRACT FORM |
| 1 |
| X |
| I |
| CONTRACT CLAUSES |
| 35-53 |
| X |
| B |
| SUPPLIES OR SERVICE AND PRICES/COSTS |
| 2-14 |
| PART III - LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACH. |
| X |
| C |
| DESCRIPTION/SPECS/WORK STATEMENT |
| 15-25 |
| X |
| J |
| LIST OF ATTACHMENTS |
| 54-56 |
| X |
| D |
| PACKAGING AND MARKETING |
| 26 |
| PART IV - REPRESENTATIONS AND INSTRUCTIONS |
| X |
| E |
| INSPECTION AND ACCEPTANCE |
| 27-28 |
| X |
| K |
| REPRESENTATIONS, CERTIFICATIONS, AND |
| X |
| F |
| DELIVERIES OR PERFORMANCE |
| 29 |
| OTHER STATEMENTS OF OFFERORS |
| 57-75 |
| X |
| G |
| CONTRACT ADMINISTRATION |
| 30-31 |
| X |
| L |
| INSTRS., COND., AND NOTICES TO OFFERORS |
| 76-81 |
| X |
| H |
| SPECIAL CONTRACT REQUIREMENTS |
| 32-34 |
| X |
| M |
| EVALUATION FACTORS FOR AWARD |
| 82-84 |
OFFER (Must be fully completed by offeror)
NOTE: ITEM 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.
12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (120 calendar days unless a different period is inseted by the offer) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.
13. DISCOUNT FOR PROMPT PAYMENT SEE 14
(See section I, Clause No 52.232-8)
| 10 CALENDAR DAYS |
| % |
| 20 CALENDAR DAYS |
| % |
| 30 CALENDAR DAYS |
| % |
| CALENDAR DAYS |
| % |
| 14. ACKNOWLEDGMENT OF AMENDMENTS |
| AMENDMENT NO. |
| DATE |
| AMENDMENT NO. |
| DATE |
(The offeror acknowledges receipt of amendments to the solicitation and related documents) numbered and dated:
| 15A. | NAME |
| CODE |
FACILITY
16. NAME AND TITLE OF PERSON AUTHORIZED
AND
ADDRESS
OF
OFFEROR
TO SIGN OFFER (Type or print)
15B. TELEPHONE NO. (Include area code)
| 15C. CHECK IF REMITTANCE ADDRESS [ ] | IS DIFFERENT FROM ABOVE - ENTER | SUCH ADDRESS | |
| 17. SIGNATURE | |||
| 18. OFFER DATE |
AWARD (To be completed by Government)
19. ACCEPTED AS TO ITEM NUMBERED
| 20. AMOUNT |
| 21. ACCOUNTING AND APPROPRIATION |
22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:
[ ] 10 U.S.C. 2304(c)( ) [ ] 41 U.S.C. 253(c)( )
23. SUBMIT INVOICES TO ADDRESS SHOWN IN
(4 copies unless otherwise specified)
ITEM
24. ADMINISTRATION BY (If other than Item 7) CODE
25. PAYMENT WILL BE MADE BY CODE
26. NAME OF CONTRACTING OFFICER (Type or print) Deryl van Coblijn
27. UNITED STATES OF AMERICA
(Signature of Contracting Officer)
28. AWARD DATE
IMPORTANT - Award will be made on this form, or on the Standard Form 26, or by other authorized official written notice.
| NSN 7540-01-152-8064 | STANDARD FORM 33 (REV 9-97) | |
| PREVIOUS EDITION NOT USABLE | Prescribed by GSA |
SECTION B
PART I: PRICE - HEALTH INSURANCE
JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.
B.1. HEALTH INSURANCE SERVICES
The Contractor shall provide Health Insurance services to employees of the Government of the United States of America in Ecuador, and their eligible dependents. The groups of employees who shall be provided this insurance are listed in Section C. This insurance shall be provided in accordance with Section C.
B.2. PRICES
B.2.1 ECUADORIAN GOVERNMENT FEE (4%).
The Contractor shall include 4% of Ecuadorian Government fee in their proposal as indicated in Section B.
B.2.2 This is a fixed price with economic price adjustment requirements type contract under which will be issued firm, fixed-price task orders. The fixed prices/premium rates for the health insurance services as specified in Section C are as follows:
B.2.3. Base Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Rate per Employee including 4% Ecuadorian Government Fee |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
a. Employee Self-Only (One individual)
| 64 |
| $ |
| $ |
| $ |
b. Employee Plus One (Self-Plus One family member) (Two individuals)
| 68 |
| $ |
| $ |
| $ |
c. Employee Family Plan (Employee plus family members) (Three or more individuals)
| 188 |
| $ |
| $ |
| $ |
d. Retiree Self-Only (One individual)
| 30 |
| $ |
| $ |
| $ |
e. Retiree Plus One (Self-Plus One family member) (Two individuals)
| 45 |
| $ |
| $ |
| $ |
f. Retiree Family Plan (Employee plus family members) (Three or more individuals)
| 2 |
| $ |
| $ |
| $ |
| g. Subtotal (a + b + c + d + e + f ) |
| $ |
| h. Total Price for Base Year (g x 26) |
| $ |
Optional Benefit coverages
| i. Catastrophic Coverage of US$57,600.00 per individual covered per contract year. |
| 10 |
| $ |
| $ |
| $ |
| j. Optional Excess Coverage of US$57,600.00 per individual covered per contract year- Paid entirely by Employee. |
| 35 |
| $ |
| $ |
| $ |
B.2.4. First Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Rate per Employee including 4% Ecuadorian Government Fee |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
a. Employee Self-Only (One individual)
| 69 |
| $ |
| $ |
| $ |
b. Employee Plus One (Self-Plus One family member) (Two individuals)
| 66 |
| $ |
| $ |
| $ |
c. Employee Family Plan (Employee plus family members) (Three or more individuals)
| 188 |
| $ |
| $ |
| $ |
d. Retiree Self-Only (One individual)
| 35 |
| $ |
| $ |
| $ |
e. Retiree Plus One (Self-Plus One family member) (Two individuals)
| 45 |
| $ |
| $ |
| $ |
f. Retiree Family Plan (Employee plus family members) (Three or more individuals)
| 6 |
| $ |
| $ |
| $ |
| g. Subtotal (a + b + c + d + e + f ) |
| $ |
| h. Total Price for First Option Year (g x 26) |
| $ |
| i. Catastrophic Coverage of US$57,600.00 per individual covered per contract year. |
| 10 |
| $ |
| $ |
| $ |
| j. Optional Excess Coverage of US$57,600.00 per individual covered per contract year- Paid entirely by Employee. |
| 35 |
| $ |
| $ |
| $ |
B.2.5. Second Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Rate per Employee including 4% Ecuadorian Government Fee |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
a. Employee Self-Only (One individual)
| 69 |
| $ |
| $ |
| $ |
b. Employee Plus One (Self-Plus One family member) (Two individuals)
| 66 |
| $ |
| $ |
| $ |
c. Employee Family Plan (Employee plus family members) (Three or more individuals)
| 188 |
| $ |
| $ |
| $ |
d. Retiree Self-Only (One individual)
| 35 |
| $ |
| $ |
| $ |
e. Retiree Plus One (Self-Plus One family member) (Two individuals)
| 45 |
| $ |
| $ |
| $ |
f. Retiree Family Plan (Employee plus family members) (Three or more individuals)
| 6 |
| $ |
| $ |
| $ |
| g. Subtotal (a + b + c + d + e + f ) |
| $ |
| h. Total Price for Second Option Year (g x 26) |
| $ |
| i. Catastrophic Coverage of US$57,600.00 per individual covered per contract year. |
| 10 |
| $ |
| $ |
| $ |
| j. Optional Excess Coverage of US$57,600.00 per individual covered per contract year- Paid entirely by Employee. |
| 35 |
| $ |
| $ |
| $ |
B.2.6. Third Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Rate per Employee including 4% Ecuadorian Government Fee |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
a. Employee Self-Only (One individual)
| 69 |
| $ |
| $ |
| $ |
b. Employee Plus One (Self-Plus One family member) (Two individuals)
| 66 |
| $ |
| $ |
| $ |
c. Employee Family Plan (Employee plus family members) (Three or more individuals)
| 188 |
| $ |
| $ |
| $ |
d. Retiree Self-Only (One individual)
| 35 |
| $ |
| $ |
| $ |
e. Retiree Plus One (Self-Plus One family member) (Two individuals)
| 45 |
| $ |
| $ |
| $ |
f. Retiree Family Plan (Employee plus family members) (Three or more individuals)
| 6 |
| $ |
| $ |
| $ |
| g. Subtotal (a + b + c + d + e + f ) |
| $ |
| h. Total Price for Third Option Year (g x 26) |
| $ |
| i. Catastrophic Coverage of US$57,600.00 per individual covered per contract year. |
| 10 |
| $ |
| $ |
| $ |
| j. Optional Excess Coverage of US$57,600.00 per individual covered per contract year- Paid entirely by Employee. |
| 35 |
| $ |
| $ |
| $ |
B.2.7. Forth Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Rate per Employee including 4% Ecuadorian Government Fee |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
a. Employee Self-Only (One individual)
| 69 |
| $ |
| $ |
| $ |
b. Employee Plus One (Self-Plus One family member) (Two individuals)
| 66 |
| $ |
| $ |
| $ |
c. Employee Family Plan (Employee plus family members) (Three or more individuals)
| 188 |
| $ |
| $ |
| $ |
d. Retiree Self-Only (One individual)
| 35 |
| $ |
| $ |
| $ |
e. Retiree Plus One (Self-Plus One family member) (Two individuals)
| 45 |
| $ |
| $ |
| $ |
f. Retiree Family Plan (Employee plus family members) (Three or more individuals)
| 6 |
| $ |
| $ |
| $ |
| g. Subtotal (a + b + c + d + e + f ) |
| $ |
| h. Total Price for Forth Option Year (g x 26) |
| $ |
| i. Catastrophic Coverage of US$57,600.00 per individual covered per contract year. |
| 10 |
| $ |
| $ |
| $ |
| j. Optional Excess Coverage of US$57,600.00 per individual covered per contract year- Paid entirely by Employee. |
| 35 |
| $ |
| $ |
| $ |
B.2.8. FAR 52-217-8 Option to Extend Services of the Contract (6-Months)
Bi-Weekly Rates in U.S. Dollars per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Rate per Employee including 4% Ecuadorian Government Fee |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
a. Employee Self-Only (One individual)
| 69 |
| $ |
| $ |
| $ |
b. Employee Plus One (Self-Plus One family member) (Two individuals)
| 66 |
| $ |
| $ |
| $ |
c. Employee Family Plan (Employee plus family members) (Three or more individuals)
| 188 |
| $ |
| $ |
| $ |
d. Retiree Self-Only (One individual)
| 35 |
| $ |
| $ |
| $ |
e. Retiree Plus One (Self-Plus One family member) (Two individuals)
| 45 |
| $ |
| $ |
| $ |
f. Retiree Family Plan (Employee plus family members) (Three or more individuals)
| 6 |
| $ |
| $ |
| $ |
| g. Subtotal (a + b + c + d + e + f ) |
| $ |
| h. FAR 52-217-8 (6-Months) Total Price (g x 13) |
| $ |
| i. Catastrophic Coverage of US$57,600.00 per individual covered per contract year. |
| 10 |
| $ |
| $ |
| $ |
| j. Optional Excess Coverage of US$57,600.00 per individual covered per contract year- Paid entirely by Employee. |
| 35 |
| $ |
| $ |
| $ |
| B.2.8. Grand Total of Base plus All Option Years |
| U.S. Dollars including 4% Ecuadorian Government Fee |
| Base Year Total |
| $ |
| First Option Year Total |
| $ |
| Second Option Year Total |
| $ |
| Third Option Year Total |
| $ |
| Fourth Option Year Total |
| $ |
| FAR 52.217-8 Option to Extend Services |
| $ |
Grand Total of Base plus All Option Years
B.3 ADMINISTRATIVE RETENTION AMOUNTS
B.3.1 If the Contractor requests a price adjustment under B.4 below, the Contractor shall present cost experience data that includes the retention amount. For purposes of any economic price adjustment, this retention amount is a fixed amount that is a part of the premium amounts in B.2. This retention amount will not be adjusted for any reason.
The retention amount is part of the premium and may include, but not be limited to, such costs as overhead and general and administrative costs. It will also include any profit. Essentially, it includes all costs except the actual portion of the premium intended to fund claims paid to the health care provider/claimant. B.3.2 sets forth the retention amounts per premium paid for each category of premium and for each period of performance.
NOTE TO OFFEROR: Fill in the fixed bi-weekly retention amounts for each period of performance and for each category of premium. This fixed amount shall be expressed in the currency in which the premium amount is proposed. The fixed retention amount shall not be expressed in terms of a percentage of the premium.
B.3.2 Bi-Weekly Retention Amounts per separate premium paid per single employee and per family plan.
| Period of Performance |
| Employee Self-Only (One Individual) |
| Employee Plus One (Self-Plus One family member) (Two individuals) |
| Employee Family Plan(Employee plus family members) (Three or more individuals) |
| Retiree Self-Only (One Individual) |
| Retiree Plus One (Self-Plus One family member) (Two individuals) |
| Retiree Family Plan(Employee plus family members) (Three or more individuals) |
| Catastrophic Coverage of US$57,600.00 per individual covered per contract year. |
| Optional Excess Coverage of US$57,600.00 per individual covered per contract year- Paid entirely by Employee. |
Base Period
First Option Year
Second Option Year
Third Option Year
Fourth Option Year
B.4. ECONOMIC PRICE ADJUSTMENT-HEALTH INSURANCE PREMIUMS
B.4.1. Premium Adjustment Based on Experience - For health insurance, prices may be adjusted upward or downward based on the experience rating of the Mission(s) covered by this contract. No adjustment will be allowed during the first twelve months. After such time, the Contractor or the Government may request an adjustment in premiums on an annual basis. Adjustments are not retroactive to previous contract terms. Before any such adjustment is made, the Contractor agrees to provide the Government a balance sheet showing three main components for the time period: (1) receipts (premiums received) minus the retention amount, (2) number of insurance plans and (3) claims paid. This information shall be provided per type of premium, ie per line item. The retention amount is not subject to adjustment. The Government reserves the right to have an independent third party review the balance sheet and claims and make recommendations regarding the appropriateness of the requested adjustment. Any adjustment shall be subject to mutual agreement of the parties and shall result in a written modification to the contract. Mutually agreed to adjustments shall be effective thirty days after complete information is received by the Government. Any failure to reach agreement under this clause shall be subject to the procedures in the Disputes clause.
B.4.2. Premium Adjustment Based on Laws - The rates may also be adjusted during the performance period of the contract as a result of laws enacted by the host Government, if such change in the laws has a direct impact on the cost to the Contractor to perform this contract at the contracted rate. In that event, the Contracting Officer may enter into negotiations with the Contractor to modify the contract to adjust the premium rate. The Contractor agrees to provide all documentation necessary to support any requested adjustment.
B.4.2.1 Employee Pool – This clause is only in effect if the Contractor included details in its offer regarding a pooling arrangement, of which this contract is a part.
Before any adjustment is made under this price adjustment clause, the Contractor shall include in its proposal for adjustment, details setting forth how the pool impacts the request for equitable adjustment.
PART II: PRICE - GROUP LIFE INSURANCE
B.5. GROUP LIFE INSURANCE SERVICES
The Contractor shall provide the Group Life Insurance services described herein to employees of the Government of the United States of America in Ecuador. The groups of employees who shall be provided this insurance are listed in C.2.3. This insurance shall be provided in accordance with Section C and the Exhibits in Section J.
B.6. GROUP LIFE INSURANCE RATES
This is a fixed-price with economic-price- adjustment-requirements type contract under which the Government will issue firm-fixed price task orders. The fixed prices/premium rates in U.S. Dollars per one thousand of salary to provide life insurance, accidental death and dismemberment and partial and total disability coverage are as follows:
B.6.1. Base Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Type of Insurance |
| Premium (per 1,000 of Salary) |
| Premium (per 1,000 of Salary) including 4% Ecuadorian Government Fee |
| Estimated Payroll (Bi-Weekly in Thousands) |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
| a. Basic Life |
| $ |
| $ |
| $ 285,000.00 |
| $ |
| b. Accidental Death & Dismemberment |
| $ |
| $ |
$ 285,000.00
| c. Partial & Total Disability Coverage |
| $ |
| $ |
$ 285,000.00
| d. Subtotal (a + b + c) |
| $ |
| e. Total Price for Base Year (d x 26) |
| $ |
B.6.2. First Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Type of Insurance |
| Premium (per 1,000 of Salary) |
| Premium (per 1,000 of Salary) including 4% Ecuadorian Government Fee |
| Estimated Payroll (Bi-Weekly in Thousands) |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
| a. Basic Life |
| $ |
| $ |
| $ 285,000.00 |
| $ |
| b. Accidental Death & Dismemberment |
| $ |
| $ |
$ 285,000.00
| c. Partial & Total Disability Coverage |
| $ |
| $ |
| d. Subtotal (a + b + c) |
| $ |
| e. Total Price for First Option Year (d x 26) |
| $ |
B.6.3. Second Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Type of Insurance |
| Premium (per 1,000 of Salary) |
| Premium (per 1,000 of Salary) including 4% Ecuadorian Government Fee |
| Estimated Payroll (Bi-Weekly in Thousands) |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
| a. Basic Life |
| $ |
| $ |
| $ 285,000.00 |
| $ |
| b. Accidental Death & Dismemberment |
| $ |
| $ |
$ 285,000.00
| c. Partial & Total Disability Coverage |
| $ |
| $ |
| d. Subtotal (a + b + c) |
| $ |
| e. Total Price for Second Option Year (d x 26) |
| $ |
B.6.4. Third Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Type of Insurance |
| Premium (per 1,000 of Salary) |
| Premium (per 1,000 of Salary) including 4% Ecuadorian Government Fee |
| Estimated Payroll (Bi-Weekly in Thousands) |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
| a. Basic Life |
| $ |
| $ |
| $ 285,000.00 |
| $ |
| b. Accidental Death & Dismemberment |
| $ |
| $ |
$ 285,000.00
| c. Partial & Total Disability Coverage |
| $ |
| $ |
| d. Subtotal (a + b + c) |
| $ |
| e. Total Price for Third Option Year (d x 26) |
| $ |
B.6.5. Forth Option Year of Contract
Bi-Weekly Rates in U.S. Dollars per Employee
| Type of Insurance |
| Premium (per 1,000 of Salary) |
| Premium (per 1,000 of Salary) including 4% Ecuadorian Government Fee |
| Estimated Payroll (Bi-Weekly in Thousands) |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
| a. Basic Life |
| $ |
| $ |
| $ 285,000.00 |
| $ |
| b. Accidental Death & Dismemberment |
| $ |
| $ |
$ 285,000.00
| c. Partial & Total Disability Coverage |
| $ |
| $ |
| d. Subtotal (a + b + c) |
| $ |
| e. Total Price for Forth Option Year (d x 26) |
| $ |
B.6.6. FAR 52-217-8 Option to Extend Services of the Contract (6-Months)
Bi-Weekly Rates in U.S. Dollars per Employee
| Type of Insurance |
| Premium (per 1,000 of Salary) |
| Premium (per 1,000 of Salary) including 4% Ecuadorian Government Fee |
| Estimated Payroll (Bi-Weekly in Thousands) |
| Bi-Weekly Total including 4% Ecuadorian Government Fee |
| a. Basic Life |
| $ |
| $ |
| $ 285,000.00 |
| $ |
| b. Accidental Death & Dismemberment |
| $ |
| $ |
$ 285,000.00
| c. Partial & Total Disability Coverage |
| $ |
| $ |
| d. Subtotal (a + b + c) |
| $ |
| e. FAR 52-217-8 Total Price (d x 13) |
| $ |
| B.6.6. Grand Total of Base plus All Option Years |
| U.S. Dollars including 4% Ecuadorian Government Fee |
| Base Year Total |
| $ |
| First Option Year Total |
| $ |
| Second Option Year Total |
| $ |
| Third Option Year Total |
| $ |
| Fourth Option Year Total |
| $ |
| FAR 52-217-8 Option to Extend Services of the Contract (6-Months) |
| $ |
| Grand Total of Base plus All Option Years |
| $ |
B.7. ADMINISTRATIVE RETENTION AMOUNTS
B.7.1 If the Contractor requests a price adjustment under B.8 below, the Contractor must present cost experience data that includes the retention amount. For purposes of any economic price adjustment, this retention amount is a fixed amount that is a part of the premium amounts in B.6. This retention amount will not be adjusted for any reason.
The retention amount is part of the premium and may include, but not be limited to, such costs as overhead and general and administrative costs. It will also include any profit. Essentially, it includes all costs except the actual portion of the premium intended to fund claims paid to the claimant.
B.7.2 Sets forth the retention amounts per premium paid for each category of premium and for each period of performance.
NOTE TO OFFEROR: Fill in the fixed retention amounts for each period of performance and for each category of premium. This fixed amount must be expressed in the currency in which the premium amount is proposed. The fixed retention amount shall NOT be expressed in terms of a percentage of the premium.
B.7.2. Retention Amounts per Separate Premium Paid per Employee:
| Period of Performance |
| Basic Life |
| Accidental Death and Dismemberment |
| Partial and Total Disability Coverage |
| Base Period |
| $ |
| $ |
| $ |
| First Option Year |
| $ |
| $ |
| $ |
| Second Option Year |
| $ |
| $ |
| $ |
| Third Option Year |
| $ |
| $ |
| $ |
| Fourth Option Year |
| $ |
| $ |
| $ |
B.8. ECONOMIC PRICE ADJUSTMENT (EPA)-LIFE INSURANCE PREMIUMS
B.8.1. Premium Adjustment Based on Experience: For life insurance, prices may be adjusted upward or downward based on the experience rating of the Mission(s) covered by this contract, No adjustment will be allowed during the first twelve months. After such time, the Contractor or the Government may request an adjustment in premiums on an annual basis. Adjustments are not retroactive to previous contract terms. Before any such adjustment is made, the Contractor agrees to provide the Government a balance sheet showing three main components for the time period: (1) receipts (premiums received) minus the retention amount, (2) number of insurance plans and (3) claims paid. The information shall be provided per type of premium, ie per line item. The retention amount is not subject to adjustment. The Government reserves the right to select an independent third party to review the balance sheet and claims and make recommendations regarding the appropriateness of the requested adjustment. Any adjustment shall be subject to mutual agreement of the parties and shall result in a written modification to the contract. Mutually agreed to adjustments shall be effective thirty days after complete information is received by the Government. Any failure to reach agreement under this clause shall be subject to the procedures in the Disputes clause.
B.8.2. Premium Adjustment Based on Law: The rates may also be adjusted during the performance period of the contract as a result of laws enacted by the host Government, if such change in the laws has a direct impact on the cost to the Contractor to perform this contract at the rate contracted for herein. In that event, the Contracting Officer may enter into negotiations with the Contractor to modify the contract to adjust the premium rate. The Contractor agrees to provide all documentation necessary to support any requested adjustment.
SECTION C
DESCRIPTION/SPECIFICATION/WORK STATEMENT
PART I - HEALTH INSURANCE
C.1. HEALTH INSURANCE SERVICES
The Government of the United States of America requires Health Insurance coverage for its employees as described herein.
The Contractor shall insure that health care under this contract does not exclude HIV/AIDS care, unless exclusion has been authorized by HR/OE/CM.
Premium Costs: All premiums for LE Staff covered under post’s medical benefit plan will be paid 100% by the employer (USG). The USG will pay 100% of the premium costs for active employees and retirees.
C.1.1 Employee and Dependent Health Service Benefits
C.1.1.1 Hospitalization (Treatment in the Hospital for Inpatient Care): Minimum Coverage - 100% Services and supplies provided during hospitalization including services provided by a licensed healthcare provider, bed, and board (semi-private accommodations), operating room, recovery room, intensive care, imaging and diagnostic testing, and general hospital nursing care, physical therapy, as well as drugs and medicines administered while in-patient. When private accommodations are provided, coverage will be limited to the cost of a semi-private room unless otherwise covered in an off the shelf plan.
See Mental Health and Substance Abuse care (C.1.1.13) for details concerning inpatient psychiatric care.
See Outpatient Services (below) for details concerning professional services.
C.1.1.2 Emergency Services (Trips to Emergency Room): Minimum Coverage - 100% Services provided for conditions that could lead to serious disability or death if not immediately treated, such as accidents or sudden illness.
C1.1.3 Ambulance: Minimum Coverage - 80% Professional ground transport to move a patient from the place where s/he is injured or becomes ill to the nearest hospital able to provide treatment or to move a patient from one medical facility to another.
C.1.1.4 Outpatient Services: Minimum Coverage - 80% Services provided by a licensed healthcare provider on an ambulatory or outpatient basis (without being admitted to a hospital), including surgeon’s fees and other medical services provided at a hospital, clinic, doctor’s office, medical facility, etc. Examples include, but are not limited to:
· Annual physical examinations
· Specialist consultations and treatment, including second surgical opinion
· Minor surgical interventions
· Chemotherapy and radiation treatments
· Immunizations recommended by local authorities and/or the World Health Organization
· Diagnostic tests and diagnostic imaging
See Rehabilitative and Habilitative Services and Devices (below) for details concerning physical therapy.
See Mental Health and Substance Abuse Care (below) for details concerning psychiatric therapy.
C.1.1.5 Obstetric and Newborn Care: Minimum Coverage - Inpatient/Emergency: 100%; Outpatient: 80% Care and services that women receive during pregnancy (prenatal care), throughout labor, delivery and post-delivery, and outpatient care for newborn babies. Hospitalization during pregnancy and/or delivery will be reimbursed as inpatient care All other treatments will be considered outpatient services and will be reimbursed at that rate.
C.1.1.6 Pediatric Services: Minimum Coverage - Inpatient: 100%, Outpatient: 80% Primary and preventive routine care services for covered dependent children, including, but not limited to: physical examinations, developmental assessments, laboratory tests, and immunizations recommended by local authorities and/or the World Health Organization.
C.1.1.7 Prescription Drugs: Minimum Coverage - Inpatient/Emergency: 100%, Outpatient: 80% Medications prescribed by a licensed health care provider that are medically required. Examples include but are not limited to prescription antibiotics to treat an infection, medication used to treat an ongoing condition, such as high cholesterol, prophylaxis, contraceptive medication.
C.1.1.8 Preventive and Wellness Services and Chronic Disease Management:
Minimum Coverage - 80% Counseling or preventive care designed to prevent or detect medical conditions and care for chronic conditions such as asthma and diabetes. Examples include, but are not limited to: physicals, immunizations, and cancer screenings.
C.1.1.9 Hearing Aids: Minimum Coverage – 80% Examinations and Treatment: 80% Minimum Coverage Hearing Aid Apparatus: Limited to one apparatus per ear up to a maximum of USD 1,500 per covered individual per three-year period. 80% Minimum Coverage: with annual cap.
C.1.1.10 Optical Care: Minimum Coverage – 80% Examinations and Treatment: 80% Minimum Coverage Prescription lenses and frames or contact lenses: Covered up to a maximum of USD 300 per covered individual every two years. 80% Minimum Coverage; with annual cap.
C.1.1.11 Dental Care: Minimum Coverage – 80% Examinations and Treatment: Dentist’s fees, x-rays, examinations and treatment, cleanings, fillings, extractions, false teeth, crowns, and bridges up to a maximum of USD 1,500 per covered individual per contract year. 80% Minimum Coverage: with annual cap.
Orthodontia: Treatment is covered only if treatment begins before age 18, or if required as the result of an accident. A maximum of four years of orthodontia treatment will be covered per covered individual up to a maximum of USD 2,400 lifetime limit. 80% Minimum Coverage; with contract lifetime cap.
C.1.1.12 Reproductive Health: Minimum Coverage - 80% Prescribed contraceptive devices, preventive care and routine examinations, voluntary sterilization, and diagnosis and treatment of conditions which may cause infertility. Assisted reproductive technology (ART), fertility treatments, and reversal of sterilization are not covered (see Exclusions to Coverage).
C.1.1.13 Mental Health and Substance Abuse Care: Minimum Coverage - 50% Inpatient and outpatient care provided to evaluate, diagnose, and treat a mental health condition or substance abuse disorder. This includes behavioral health treatment, counseling, and psychotherapy. Services must be provided by a licensed psychiatrist, psychoanalyst, psychologist, or psychiatric social worker. Inpatient care for alcohol and substance abuse must be provided at a facility licensed for detoxification and rehabilitation.
C.1.1.14 Rehabilitative and Habilitative Services and Devices: Minimum Coverage - 50% Rehabilitative services (e.g., recovering skills, such as speech therapy after a stroke or physical therapy after an accident) and habilitative services (e.g., developing skills, such as speech therapy for children, etc.) that help develop skills needed for everyday life. Devices to help gain or recover mental or physical skills lost due to injury, disability or a chronic condition, and devices needed for habilitative reasons.
C.1.1.15 HIV/AIDS: 100% coverage up to USD 10,000 per contract year per covered individual Medications to suppress opportunistic infections (such as tuberculosis or toxoplasmosis for covered individuals who have HIV/AIDS). Brief courses of anti-retroviral drugs during childbirth to prevent the transmission of HIV/AIDS to the child. Generally, excludes medication for the long-term suppression of HIV/AIDS through the combination of anti-retroviral drugs in locations with inadequate local healthcare infrastructures. Reimbursement under this benefit is excluded from the annual maximum limit (C.1.2)
C.1.1.16 Catastrophic Coverage Additional coverage equal to USD 57,600.00 per covered individual per contract year. Catastrophic conditions shall be defined as major medical conditions occurring as a result of a single/illness/accident or closely related set of major illnesses (or conditions relating to a single accident) that exceed the standard maximum coverage limit.
C.1.1.17 Excess Coverage Additional coverage equal to USD 57,600 per covered individual per contract year. This excess coverage will be offered as an optional benefit to LE Staff. This can be used for any covered individual for any covered expense that exceeds annual maximum. LE Staff must pay 100% of the premium if they elect Excess Coverage.
C.1.1.18 Out-of-Country Medical Treatment:
Medical expenses incurred out-of-country will be covered at the same benefit levels and subject to the same total maximum annual limit as for medical expenses incurred in-country.
C.1.1.19 180 Day Coverage for Dependents After Employee’s Death At the time of a covered employee’s death, his/her eligible dependents covered under post’s medical plan are eligible to continue receiving the same level of medical coverage for up to 180 days. This optional benefit is subject to availability of funds at post and no extensions are permitted.
C.1.2. Annual Maximum Limit The maximum annual reimbursement per covered individual per contract year, not including expenses defined under Exclusions and Limitations (C.1.3) and C.1.1.16, Catastrophic Coverage, or those covered under C.1.1.15, HIV/AIDS, and C.1.1.17 Excess Coverage is equivalent to USD 57,600.00.
C.1.3 Exclusions and Limitations There is no reimbursement for elective cosmetic surgery; spa cures; rejuvenation cures; massage; exercise therapy; long-term rehabilitative therapy; non-medical hospital charges (e.g., telephone, television, etc.); home help, family help, or similar household assistance; fees of persons who are not certified health care providers; advanced reproductive technology (e.g., in-vitro fertilization, intra-cellular sperm injection, artificial insemination, microsurgical epididymal sperm aspiration, testicular sperm extraction, cryopreservation, etc.); or services or supplies which have not been prescribed or approved by a certified health care provider. Exclusions to coverage may be amended if provided in an off the shelf plan and is the lowest-cost and technically acceptable. Removal of any exclusions require prior authorization.
There is no reimbursement for expenses that will be reimbursed or paid directly under a host country medical program or workers' compensation program, the U.S. workers’ compensation program, or post’s LE Staff workers’ compensation program.
C.1.4 Eligible Participants
C.1.4.1 Identification of Eligible Employees and Dependents: U.S. Mission Ecuador will provide a list of all eligible employees and dependents with relationship to employee (self/spouse/child) and DOB for each. Updates will be provided to add or remove individuals on a bi-weekly/monthly basis.
LE Staff who are eligible to participate in the medical plan automatically confer coverage to eligible family members who meet the following criteria:
C.1.4.1.1 Definition of Dependents
C1.4.1.1.1 Spouse: a limit of one legal spouse as defined by local law per employee will be covered.
C.1.4.1.1.2 Children: a child is defined as the LE Staff’s natural, adopted, stepchild, or foster child. The child must be unmarried and financially dependent upon the LE Staff. A child will be covered until the end of the contract year in which s/he reaches age 26. An unmarried child determined to be incapable of self-support due to a physical or mental condition will continue to be eligible to participate in the medical plan as long as the condition persists, the child remains unmarried, and the LE Staff maintains coverage.
Retired Employees: Employees who retire from the service of the US mission who were covered under the medical insurance plan at the time of retirement remain eligible for coverage for themselves and their dependents after retirement.
Employees who separate from employment due to total disability are considered to be medically retired and are eligible for medical benefits regardless of age at the time of separation. An employee is considered disabled when an illness or physical or mental impairment results in the employee's inability to perform work. In the event that the medically retired employee recovers and starts employment with another entity, his/her eligibility for coverage under this plan ceases as soon as he/she becomes eligible for medical benefits from his/her new employer and/or the LESS.
The maximum benefit levels outlined below apply to retirees unless post opts to use less than the maximum benefit levels for retired employees.
C.1.4.2 Location of Employment: The eligible employees covered by C.1.4.1 must be employed within the geographic boundaries of Ecuador by:
U.S. Department of State U.S. Agency for International Development (USAID) Department of Agriculture’s Animal and Plant Health Inspection Service (APHIS) Foreign Agricultural Service Department of Defense, Defense Attache Office Drug Enforcement Administration (DEA) Department of Homeland Security (DHS) Department of Defense, Office of Security Cooperation (OSC) Department of Defense (DAO) U.S. Army Corps of Engineers (USACE) Marine Security Guard (MSG) Detachment Peace Corps (PC) Centre for Disease Control (CDC) International Narcotics Law Enforcement (INL) Populations, Refugees and Migrations (PRM)
C.1.5 ELIGIBILITY
C.1.5.1 Term of Eligibility and Effective Date
Each current active eligible employee and their eligible dependents are enrolled for health benefits under this contract upon award and thereafter during the performance period of this contract. Each new eligible employee and eligible dependents will be enrolled upon entering on duty with the United States Government. An employee is considered active ("on the rolls") whenever such employee is on approved leave, whether paid or unpaid.
During a period of Leave Without Pay (LWP) or unpaid leave that is one pay period or less, coverage under the insurance contract will continue. The USG will pay the total premium cost to the Contractor. The employee’s share of the premium will be collected through payroll deduction in that or the subsequent pay period.
C.1.5.2 Periods of Ineligibility
Employees and their dependents are not entitled to health benefits during any period of employment for which premiums are not paid.
Additionally, employee's dependents are not entitled to health benefits during any period of employment during which the employee was not eligible to participate.
During a period of extended Leave Without Pay (LWOP) or unpaid leave beyond one pay period, the employee is responsible for the full cost of the insurance premiums for self and dependents. The Mission will pay the premiums directly to the Contractor and will collect the full cost from the employee on a quarterly basis. Alternatively, the employee may elect to have coverage cease if they prefer not to pay the premium.
C.1.6 Brochure Requirement
C.1.6.1 The Contractor shall provide a document (brochure/pamphlet/other written document) in Spanish that sets forth a complete listing of the health insurance benefits to be provided under this contract. This brochure shall be provided in sufficient quantities so that each covered employee receives a copy. The Contractor shall furnish all copies of the brochures to the COR, who will ensure that appropriate distribution is made.
C.1.6.2 The Contractor shall provide the document described in C.1.6.1 to the COR not later than 10 days after date of contract award. The Contractor shall provide additional brochures for new employees within ten (10) business days of the COR’s request.
C.1.6.3 The Contractor assumes full responsibility for ensuring that the document described in C.1.6.1 accurately reflects the requirements, coverage, and contract terms of the contract, as implemented by the Contractor’s technical proposal. In all cases, the contract shall take precedence. Should the COR discover that the document contains inaccuracies, the Contractor will be notified in writing; however, failure on the part of the U.S. Government to notice any inaccuracies shall in no way limit, revise or otherwise affect the requirement under this contract for the Contractor to fully comply with all contract terms.
PART II: GROUP LIFE INSURANCE
C.2. GROUP LIFE INSURANCE
The Government of the United States of America requires group life insurance coverage for its employees, as further described in C.2.2, in Ecuador. The Government has determined that the prevailing practice by employers in Ecuador is that group life insurance coverage is representative of locally prevailing compensation practice. Therefore, the Government desires to adopt such locally prevailing practice as part of its compensation plan for its employees as further described in C.2.2. The specific group insurance coverage under this contract is set forth in this part of Section C and the Attachments in Section J.
Premium Costs: The USG will pay 100% of the premium costs for active employees. Retired employees are 100% responsible for their premiums and pay them directly to the insurance company. The USG will make no premium payments for retirees.
C.2.1. Group Life Insurance Coverage
The amount of group life insurance coverage is as follows:
C.2.1.1 Amount of Employee Life Insurance.
The amount of life insurance coverage for each employee is based upon the following:
Each employee, as defined in paragraph C.2.3.1, is eligible for a face amount of coverage that is equal to 27 times his or her monthly basic salary, not to exceed USD$132,250, in the event that the employee dies of natural causes (while at work or while not on duty).
C.2.1.2 Amount of Accidental Death and Dismemberment Coverage.
Each employee, as defined in paragraph C.2.3.1, is eligible for a face amount of coverage as follows:
Accidental death (Non-Work-Related): 41 times the monthly basic salary with a maximum payable amount of USD$137,500 USD.
Accidental death (Work-Related): 47 times the monthly basic salary with a maximum payable amount of USD$138,000 USD.
The estates of retirees who participate by paying their own premiums will receive an amount equal to 41 (forty-one) times the amount of the monthly basic salary at the time of their retirement in the event that the employee is killed in a non-work-related accident. The maximum amount payable is USD$137,500.00 (U.S. dollars).
C.2.1.3 Partial and Total Disability Coverage
Coverage for partial or total disablity or for dismemberment
| In case of loss of |
| The benefit will be |
Total disability amount:
Eligible employees:
25 times the amount of the basic monthly pay not to exceed USD 144,000
| Partial disability due to Loss of: |
| Percentage of total disability coverage: |
| Both hands |
| 100% |
| Both feet |
| 100% |
| Eyesight in both eyes |
| 95% |
| One hand and one foot |
| 100% |
| One hand and the sight of one eye |
| 100% |
| One foot and the sight of one eye |
| 100% |
| One hand |
| 50% |
| One foot |
| 50% |
| The sight of one eye |
| 50% |
| The thumb of one hand |
| 30% |
| Thumb/index finger of one hand |
| 30% |
| Total loss of hearing |
| 80% |
| Total loss of one ear |
| Not covered |
| Any other finger of the hand |
| 20% |
| Any toe of the foot |
| Not covered |
| One leg |
| 50% |
| Both legs |
| 100% |
| Incurable mental desease |
| Not covered |
| Total loss of speech |
| Not covered |
| One arm and one leg |
| 100% |
| One arm or one hand |
| 45% |
| Two arms or two feet |
| 100% |
C.2.2 Life Insurance Benefits Conditions and Limitations Conditions and limitations on the entitlement to life insurance benefits under this contract are as follows:
There are no exclusions for life insurance in cases of death as a result of natural causes; however, no benefit shall be payable under this contract if the employee's accidental death or bodily injuries have been caused directly or indirectly and totally or partially by:
• Death occurring as a result of suicide.
• Transport in airplanes not authorized to carry passengers.
• Participation in strikes.
• Military service.
• War.
• Participation in illegal activity.
• Fights, unless in self-defense.
• Engaging in dangerous sports.
• Death caused by overdose of drugs or excessive use of alcohol.
Total disability coverage will be provided up to age 60 only. No benefits are payable in the event of an employee’s total disability who is older than 60 years of age. No age restrictions apply to any other benefits.
C.2.3. Eligible Participants
C.2.3.1 Eligible Employees. The employees eligible for the group life insurance coverage include the following:
C.2.3.1.1 All current active employees of the United States Government, employed within the geographic boundaries of Ecuador, paid under the Local Compensation Plan, and certified by the Contracting Officer. Covered employees include:
C.2.3.1.2. Eligible employees are Locally Employed Staff (LES), who are (1) working on a full-time or part-time basis or under Personal Services Agreements (PSAs)/Personal Services Contracts (PSCs) that are paid under the terms of the local compensation plan;
Foreign Service Nationals (FSNs) employed under direct hire appointments, Personal Services Agreements (PSAs) and Personal Services Contracts (PSCs);
C.2.3.1.3. Locally hired U.S. citizens employed under direct hire appointments, PSAs, and PSCs.
C.2.3.1.4. Retired employees may be covered; however, they will bear the full cost of the life insurance premiums. These premiums will be made directly to the insurance company, not through the U.S. Government during the specific time agreed with the contractor.
C.2.3.2 Location of Employment
The individuals covered by C.2.3.1 must be employed within the geographic boundaries of Ecuador by:
U.S. Department of State U.S. Agency for International Development (USAID) Department of Agriculture’s Animal and Plant Health Inspection Service (APHIS) Foreign Agricultural Service Department of Defense, Defense Attache Office Drug Enforcement Administration (DEA) Department of Homeland Security (DHS) Department of Defense, Office of Security Cooperation (OSC) Department of Defense (DAO) U.S. Army Corps of Engineers (USACE) Marine Security Guard (MSG) Detachment Peace Corps (PC) Centre for Disease Control (CDC) International Narcotics Law Enforcement (INL) Populations, Refugees and Migrations (PRM)
C.2.4 Individuals Not Eligible for Coverage
C.2.4.1. Individuals not eligible for coverage under this contract are nonpersonal services contract personnel; employees with an intermittent, seasonal, or WAE (when actually employed) schedule; and any other individual not falling within one of the categories of employees described in this clause.
Eligible Employees
C.2.5. Other Eligible Participants
No other eligible participants
C.2.6 Eligibility and Effective Date
C.2.6.1. Term of Eligibility and Effective Date
Each current active eligible employee is enrolled for life insurance benefits under this contract upon award and thereafter during the performance period of this contract. Each new eligible employee will be enrolled upon entering on duty with the United States Government. An employee is considered active ("on the rolls") whenever such employee is on approved leave, whether paid or unpaid.
During a period of Leave Without Pay (LWP) or unpaid leave that is one pay period or less, coverage under the insurance contract will continue. The USG will pay the total premium cost to the Contractor. The employee’s share of the premium will be collected through payroll deduction in that or the subsequent pay period.
C.2.6.2. Period of Ineligibility
Employees are not entitled to life insurance hereunder during any period of employment for which premiums are not paid.
During a period of extended (beyond one pay period) of Leave Without Pay (LWP) or unpaid leave, the employee is responsible for the full cost of the insurance premiums. The Mission will pay the premiums directly to the Contractor and will collect the full cost from the employee on a quarterly basis. Alternatively, the employee may elect to have coverage cease if that employee prefers not to pay the premium.
C.2.7. BROCHURE REQUIREMENT
C.2.7.1. The Contractor shall provide a document (brochure/pamphlet/other written document) in Spanish that sets forth a complete listing of the life insurance benefits to be provided under this contract. This brochure shall be provided in sufficient quantities so that each covered employee receives a copy. The Contractor shall furnish all copies of the brochures to the COR, who will ensure that appropriate distribution is made.
C.2.7.2. The document described in C.2.7.1 shall be provided to the COR not later than 10 days after date of contract award. The Contractor shall provide additional brochures for new employees within ten days of the COR’s request.
C.2.7.3. The Contractor assumes full responsibility for ensuring that the document described in C.2.7.1 accurately reflects the requirements of the contract, as implemented by the Contractor’s technical proposal. In all cases, the contract shall take precedence. Should the COR discover that the brochure contains inaccuracies, the Contractor will be notified in writing; however, failure on the part of the Government to notice any inaccuracies shall in no way limit, revise or otherwise affect the requirement under this contract for the Contractor to fully comply with all contract terms.
C.3.0. DEFINITIONS
SECTION D
PACKAGING AND MARKING
(RESERVED)
SECTION E
INSPECTION AND ACCEPTANCE
E.1. 52.2522 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.
If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.
THE FOLLOWING FEDERAL ACQUISITION REGULATION CLAUSE(S) IS/ARE INCORPORATED BY REFERENCE:
CLAUSE TITLE AND DATE
52.246-4 INSPECTION OF SERVICES - FIXED PRICE (AUG 1996)
E.2. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)
This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.
| Performance Objective |
| PWS Paragraph |
| Performance Threshold |
Services Performs all the insurance services set forth in the Performance Work Statement (PWS)
C.1.0 thru C.1.6
All required services are performed and no more than one (1) customer complaint is received per month.
E.2.1 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.
E.2.2 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996) or the appropriate Inspection of Services clause), if any of the services exceed the standard.
E.2.3 Procedures
(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they should immediately contact the COR.
(b) The COR will complete appropriate documentation to record the complaint.
(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.
(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if…
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