19CY6026Q0004 Janitorial - QA No.1.pdf

AMERICAN EMBASSY NICOSIA

JANITORIAL SERVICES

SOLICITATION NO. 19CY6026Q0004

QUESTIONS AND ANSWERS NO. 1

The following questions have been asked regarding this Solicitation:

1. Dispensers Provision - Please confirm who will be responsible for supplying the dispensers (soap, hand towel, and air freshener dispensers). If dispensers are to be provided by the Contractor, specify the required type, capacity, and installation locations?

Soap and hand towel dispensers are already installed and are provided by the U.S. Government. Air freshener dispensers are not required.

2. Air Fresheners - Kindly confirm if the air fresheners are intended for use with dispensers. If yes, please clarify who will provide both the dispensers and the batteries (Contractor or U.S. Government)?

Air fresheners are not intended for use with dispensers.

3. Disinfectant Spray - Please specify whether the disinfectant spray is intended for surface cleaning (e.g., tables, door handles, washrooms) or for hand use as a sanitizer?

Disinfectant spray is intended for surface cleaning.

4. Paper Towels - Quantity: 167 per pack. Please confirm if these are interfold hand towels suitable for dispensers? Please specify if 1-ply or 2-ply and preferred color, grey or white.

Paper towels are interfolded, used in dispensers, 1-ply and white in color.

5. Plastic Bags - Please confirm if there is any color preference (e.g., black, clear, or colored). Indicate if different sizes or thicknesses are required for waste segregation.

There is no color preference nor thickness required for the plastic bags or waste segregation.

6. Toilet Rolls (Large) - Quantity: 8 per pack. Please confirm if these are jumbo toilet rolls designed for use in dispensers.

Yes, these are jumbo toilet rolls designed for use in dispensers.

7. Wet Antibacterial Wipes (Hankies) - Please clarify whether the requirement is specifically for the “Hankies” brand or if any equivalent antibacterial wipe brand will be accepted?

Antibacterial wipes can be any equivalent brand.

8. Clothes Detergent - Please confirm whether the detergent is intended for machine use or hand washing. Specify the type of fabrics to be washed (e.g., uniforms, cleaning cloths, or general laundry) to determine the appropriate detergent type and strength?

The clothes detergent is for the machine washing of the cleaning cloths.

9. Quantities and Cost Responsibility - If consumption exceeds the estimated quantities, please clarify who will bear the additional cost — the Contractor or the U.S. Government?

The Contractor is responsible for bearing all costs should the estimated quantities be exceeded.

10. Bins and Toilet Brushes - Please confirm whether bins and toilet brushes will be supplied by the Contractor or by the U.S. Government. If provided by the supplier, please specify type and size of bins required (e.g., pedal bins, large waste bins, swing bins); number and location of bins per site area; type of toilet brushes preferred (standard or enclosed holders)?

The bins are provided by the U.S. Government. Toilet brushes are considered consumable and shall be provided by the Contractor. The existing toilet brushes are of the enclosed type.

11. We were unable to attend the pre-quotation conference/site-visit. Can we still submit a quotation.

Yes, Offerors who did not attend the pre-quotation conference/site-visit are still able to submit a quotation.

12. Are there any restrictions regarding chemicals , tools and machinery provided?

All chemicals must be approved by the Post Occupational and Safety Officer (POSHO) prior to use. Contractor supplied tools and machinery need to be security approved by the Regional Security Office (RSO) only when bringing them onto the compound. All Contractor staff shall be appropriately trained to use all required equipment and machinery.

13. During the site visit we noted hand gel dispensers which have a special refill. Who will bear the costs of the refill.

Hand gel dispensers will be removed and therefore not refilled.

14. During the site visit we noticed some hand soap dispensers which have a special refill. Who will bear the cost for the refill?

There are no soap dispensers that have a special refill.