Responses to VRET QAs A0002.xlsx

XLSX spreadsheet 82 KB Posted

Attached to
Virtual Reality Emergency Training VRET Federal contract opportunity
Solicitation number
19AQMM23R0223
Issued by
Department of State Office of Acquisition Management

About this file

This document contains questions and answers regarding Solicitation Number 19AQMM23R0223 for a Virtual Reality Emergency Training (VRET) program. The Department of State Office of Acquisition Management is seeking the development of a VR/AR application to train overseas nurses in emergency response procedures using the MARCH triage process. The initial pilot phase will involve training approximately 25 people across 15 embassy health units in a single low-complexity training module. English and Spanish interfaces will be developed for the pilot, with French, Russian, and Chinese to be added later, followed by Arabic. Individual and aggregate training outcomes will be evaluated but no site leaders or personalized settings are required. The application will be directly loaded by vendors rather than via the DoS network. Pricing, period of performance, and delivery details are provided in the solicitation. Award is planned before September 30, 2023 with an 8-month development period and 4-month evaluation phase.

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Other files for this federal contract opportunity

Other files attached to Virtual Reality Emergency Training VRET, newest first.
File Type Posted
RFP VRET A0002.pdf PDF
Attachment 4 - C-SCRM Questionnaire and C-SCRM Software Producer Attestation Form.xlsx XLSX spreadsheet
19AQMM23R0223 A0002.pdf PDF
RFP VRET A0001.pdf PDF
19AQMM23R0223 A0001.pdf PDF
Attachment 1 - VRET Pricing Table A0001.xlsx XLSX spreadsheet
Attachment 2 - Template for Vendor Questions.xlsx XLSX spreadsheet
RFP VRET - FINAL.pdf PDF
19AQMM23R0223.pdf PDF
Attachment 1 - VRET Pricing Table FINAL.xlsx XLSX spreadsheet
Attachment 3 - Past Performance Survey (PPS).xlsx XLSX spreadsheet
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Questions and Clarifications

IdentifierTechnical, Price or Business Management ProposalSection and Page ReferenceQuestion or Clarification RequestOfferor Recommendation (if any)Government ResponseChange to RFP? If so, where?
1PriceB.3 PRICING TABLES pg 5/61what is the limit for the budget (personnel costs, harware and other direct and indirect costs)This helps us understand the scope of work we could complete with available budgetThe other direct costs are limited to $5,000 per performance period, subject to adjustment. Vendors are asked to provide their competitive proposals for all other costs.No
2PriceB.3 PRICING TABLES pg 5/61is the purchase of the initial 20 VR headsets covered in a separate budget or to be included in this effort; the same question applies to the additional headsets for the 200+ locationsWe suggest separate budget and purchased by the State Department as we are not a vendor for Meta or Oculus headsets and they do not allow outside purchasingThe proposed costs for headsets should be provided under CLIN X0008 of the Attachment 1 pricing table.No
3TechnicalB.5 PERIOD OF PERFORMANCE pg 9/61so the pilot which includes site research, design, and development, deployment, and evalution lasts a year or 8 months?Eight (8) months to be developed and delivered, then selected posts have 4 months to evaluate the functionalityNo
4TechnicalC.3. SCOPE pg 13/61the proposal should be focused around the delivery of one specific training scenario implemented with MARCH triage process or can other triage processes be deployed like START or SALT?For pilot project, prefer one specific training, using MARCH triage process. SALT and START are not yet part of our emergency preparedness trainingNo
5TechnicalC.3. SCOPE pg 13/61is there any specific threat scenario the proposal should be focused on (bombing, active shooter, biological)Initially, the pilot phase is to determine if VR/AR is an acceptable way to teach emergency training/response, preferably using M.A.R.C.H. Can be a shooting /bombing incident that is now "safe scene" for medical triage/response.(Not chemical biological incidence) Eventually the goal is to have a high complexity emergency response to involve several responders to larger incidentsNo
6TechnicalC.3. SCOPE pg 13/61the scenario should take place in the embassy or at the hospital/clinic?Yes, scenario should take place at the embassyNo
7TechnicalC.3. SCOPE pg 13/61should the scenarios be personalized for different settings? ie for each country should the environment or buildings need to look like buildings from that region or can we have one building or clinic for all?one building or scene would cut down on costs; this can be altered in the Option yearsNo, scenarios do not need to be personalized for different settings. A typical embassy building is fine to use.No
8TechnicalC.4.2 TRAINING AND TECHNICAL pg 14/61For the pilot phase, does the contractor need to travel to different embassies to perform the pilot activities? or can they be performed remotely while in the USA? who provides the participants for the pilots? We are assuming the clinics.No travel to Embassies is required. As outlined in the deliverables, the VR equipment is delivered via USPS or pouch to overseas locations. Project management details the meetings with pilot health units as virtual.No
9TechnicalC.4.2 TRAINING AND TECHNICAL pg 14/61How many people do we need to train in the pilot phase?Approximately-15 different embassy or consulate Health Units, up to 25 people for the initial phaseNo
10TechnicalC.3. SCOPE pg 13/61Will there be designated site leaders to assist with data collection etc..?There will not be any site leaders. All data needs to be available to Washington DCNo
11TechnicalC.3. SCOPE pg 13/61Does the end user(s) want VR plus gamualtion or only VR?Gamulation refers to the instructions on how to use the VR hardware/software. Some participants know how to use VR equipment and some don't. We want to make sure everyone is able to understand how to use the VR software and hardware.No
12TechnicalC.3. SCOPE pg 13/61When would award be determined and when would be the start month?We cannot predict the exact award date but planning to award before September 30, 2023. The project would begin shortly after award.No
13TechnicalC.4.1 Page 14Should the system be expected to collect user specific progress (i.e. scoring and module completion) while offline and then automatically deliver the offline gathered information to a specified location, account, or database once reconnected online?yesNo
14TechnicalC.11 Page 19Should the pilot program include the development of only one low-complexity module with single user tasks only, preferably M.A.R.C.H?Yes, pilot program to use MARCH algorithm which is familiar to most nursesNo
15TechnicalL.7.3 Page 48May applicants include a video demonstrating a proof of concept “alpha version” training module (content that has been noted in the solicitation as "to be developed") as an attachment to their proposal? If so, what electronic file format would be preferred?Offerors are allowed to provide a video demonstration of their product capabilities as an attachment or as a link to access such information (e.g., YouTube link or MP4 file).No
16TechnicalYou mention using English and Spanish in the Pilot, and then French, Russian and Chinese post pilot. What other languages will be required to be implemented and is there an order of priority and a timing expectation for all languages to be implemented?English/Spanish in pilot. Over the following year, French, Russian and Chinese to be implanted. By 2nd year, all languages. Possibly Arabic later on.Yes; Section C.11, Program Deliverables table added "Arabic" to item #3, column 3, and Explanation of Deliverables #3 adding "Arabic"
17TechnicalSection C.2In Section C.2 you mention wanting to evaluate the skillsets of overseas nurses. Do you want the system to capture this on an individual level, then at the facility level, regional level, country level and then an overall Bureau?Bureau: We want to be determine what is the overall use of applications at a bureau or post level; Skills training evaluation: We also want to establish if skills training objectives are met at an individual and aggregate level.No
18TechnicalDo you envision two primary levels of access? One would be a trainee (who could engage in multiple levels of difficulty) and a supervisor (who would oversee the program and training results data)?Director of Nursing wants to oversee the program and training results. The nurse participants do not need access to aggregate data.No
19TechnicalIs your expectation that this VR/AR application will be loaded on one Department of State computer network that every facility will log into, or will the vendor need to load the application onto every local DOS network?The VR/AR application will not be loaded on DoS network.No

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