19AQMM20R0366_Attachment 1_PWS Rev 01_16 November 2020.pdf

19AQMM20R0366 ATTACHMENT 1 – Revision 01

PERFORMANCE WORK STATEMENT (PWS) – REVISION 01

FOR ROTARY WING TRANSPORT IN SUPPORT OF

INL BOGOTA MANUAL ERADICATION PROGRAM

November 16, 2020

1. DESCRIPTION OF SERVICES

Note: For the purposes of this PWS, CAA means the Colombian Civil Aeronautical Authority.

1.1. Scope of Requirement. The offeror shall be capable of providing safe, operable helicopters to perform the services in accordance with this performance work statement (PWS). Services to be provided under this PWS include the lease of medium or heavy lift rotary wing aircraft for the transport of passengers, equipment and/or supplies of Class I - X to support several INL Bogota programs logistical support requirements . The focus of effort will be the Manual Eradication Program transporting CNP eradication personnel, contracted civilian coca eradicators, representatives of the Colombian Territorial Consolidation Administrative Unit (CTCAU), personnel from US Embassy INL Bogota, manual eradication equipment and supplies; with as required support to the INL Rural Security and Base Security Programs; transporting CNP and INL personnel, equipment and supplies throughout Colombia or as directed by the CO in support of other INL Bogota vertical lift logistical support requirements.

1.2. The monthly hours requirement will be determined by operational requirements.

1.3. Aircraft, associated personnel, and support infrastructure will be permanently located at operator’s main base of commercial operations within the country of Colombia as designated in the operator’s Air Operations Certificate. Operations will originate from, and conclude at, this main operating base. Typically, an operation will require Aircraft and crews to position temporarily at a forward operating location (FOL) for periods of time to be determined in support of air transport requirements. . FOLs may be located in very austere locations. For the duration of each operation, daily missions will stage from the FOL. All FOLs will be secured by the CNP or Colombian Military (COLMIL) prior to and during the presence of contracted personnel and assets. Aircraft are not to land in areas where there is active fighting. Only after the CNP or COLMIL / supported Commander has declared an area “CLEAR”, has troops on the ground to adequately secure the HLZ will the Contractor contracted operations commence and or resume into an area where active fighting recently occurred or the known threat level precludes logistical vertical lift support. If hotels are available and the security situation permits the Contractor is solely responsible to provide life support for crews within the immediate vicinity of FOL . If hotels are not available or the security situation does not permit the GOC supported security force shall provide life support at the FOL on a reimbursable basis (Note: All foreseen FOL’s allow for contractor coordinated life support, INL and or GOC life support shall be on a by exception basis and is to be paid for by the contractor at fair market rate).

1.4. Contractor will only be paid for blade hours flown in support of missions as assigned by the CO, COR, or their designated representative. Blade hours are calculated from the moment the aircraft’s engine is started at the beginning of a leg until the aircraft’s engine is shut off at completion of a leg. Contractor flights not directed by INL are non-billable.

Positioning/deposition legs from/to FOLs shall be billable.

1.5. Mission Planning. The contractor shall coordinate all airlift movements with the COR and/or the delegated INL program personnel as well as CNP on site operations officer, or other INL Bogota designated representatives, prior to commencement of any mission. All mission planning will take place the evening before for early AM flights and as required by CNP operations personnel the evening prior or day of for other flights Aircraft routes, altitudes and flight procedures will be performed in accordance with the Colombian Civil Aeronautical Authority (CAA) and known threat conditions.

1.5.1. The CO, COR, or their designated representative will notify the Contractor of a mission a minimum of twenty-four (24) hours prior to commencement. A schedule of planned missions for the respective operation may be given to the Contractor if feasible with full consideration give to operational security. The intent is to forsee with a minimum of one month anticipation mission support requirements to each Manual Eradication Phase (this mission support shall consist of initial logistical delivery and extraction requirements). Each crew must comply with flying / work time restrictions imposed by the CAA. It is understood that a very fluid operational security environment coupled with developing operational logistical support requirements may impact the planning cycle. The contractor must be ready to support as required.

1.5.2. At least twenty-four (24) hours in advance, the Contractor will receive the mission concept of operations (CONOPS), unless otherwise agreed to by the Contractor and the CO, COR, or their designated representatives. Flights will only be conducted during daylight hours. The CNP and CTCAU representatives may suggest routes based on enemy threat. Weather and aircraft maintenance will be considered when scheduling missions. Missions will be flown to destinations designated by the CNP or CTCAU representative as directed by the CO, COR, or their designated representative. Missions may be scheduled to unimproved, austere helicopter landing zones (HLZ). HLZs may be in mountainous or jungle terrain. Contractor will not be required to fly into HLZs not approved by CNP or CTCAU representatives or where enemy fire is being reported. Contractor shall be paid for blade hours flown in support of missions under this PWS.

1.5.3. Blade hours are calculated from the moment the first engine is started until the last engine is shut down at completion of a mission. Contracted flights not directed by INL are non-billable, e.g., maintenance test flights.

1.5.4. At least 12 hours prior to each departure, a flight plan, to include call sign, radio frequency, flight route and time, must be filed with the designated authority by Offeror personnel.

1.5.5. During an operation, the Contractor shall have a representative available 24/7 to receive CONOPS brief and final mission scheduling.

1.5.6. All scheduled / required maintenance must be properly coordinated so as to not impact operations. The contractor must support with other aircraft so as to not gap available support, associated ferry cost will be borne by the contractor..

1.6. Weather. If the Contractor fails to complete a mission due to unsuitable weather, he shall be compensated for all completed leg(s) flown, and for the leg(s) that were being flown when the mission was aborted. The Offeror should return to the point of origin (hub) or nearest safe location, until the weather improves. Aircraft are to operate in accordance with CAA regulations with regard to weather suitability, however, it is understood that it is always the prerogative of the pilot in command to exercise his/her authority in the final determination of safety of flight and it is the pilot in command who shall make the ultimate go or no-go decision based on a combination of of factors, including weather. Weather impact in those areas known for poor flying weather must be considered when ferrying aircraft from one site to another, the contractor must anticipate this impact and stage aircraft with enough time to commence operations.

2. ROTARY WING AIRCRAFT REQUIREMENTS. The following minimum criteria shall be met by all helicopters offered for service under this requirement.

2.1. Each Aircraft must be registered by the CAA and maintained on the Contractor’s Operations Specifications. Contractor operator must hold a valid CAA Air Operations Certificate for commercial charter on-demand rotary-wing operations. The Contractor shall make available, at the CO’s, COR’s or their designated representative’s request, a copy of each aircraft’s registration, maintenance history and airworthiness certificate.

2.2. Condition. Aircraft offered under this requirement t shall be maintained airworthy by trained and certified mechanics for that specific airframe. Maintenance service schedules shall conform to manufacturer’s recommended servicing intervals and approved by the CAA. INL is entitled to perform an independent assessment of the condition of any Aircraft at any time. INL may also request that an independent assessment of any Aircraft used in performance on this requirement be conducted at Contractor’s expense. Aircraft utilized to support this requirement shall be well maintained, 30 years or newer from original manufacture date.

2.3. Safety. Each Aircraft shall meet, at a minimum, CAA safety requirements for installed equipment as required by the CAA RAC Part 135 or Colombian equivalent. It is the Contractor’s responsibility to ensure additional survival equipment appropriate for the environment and mission meets or exceeds CAA regulation. Contractor shall at all time operate under daytime Visual Flight Rules (VFR).

2.4. Reserved

2.5. Aircraft Equipment. All Aircraft will maintain serviceable first aid kits, fire extinguishers, and aviation life support equipment required to be maintained on helicopters in accordance with applicable CAA standards. The aforementioned items shall be inspected for serviceability in accordance with manufacturer’s inspection/serviceability instructions. All aircraft must be equipped with a cargo hook. Contractor shall use a commercially procured GPS flight following/tracking system. Aircraft shall be equipped with an Emergency Locator Transmitter (ELT) compatible with Government of Colombia (GOC) and regional search and rescue capabilities. Aircraft shall be equipped with two-way radios for communication with supported ground units. Contractor shall ensure each Aircraft have a satellite mobile phone on board in case of an emergency landing outside of a secure area.

2.6. Aircraft Inspection. INL reserves the right to inspect Aircraft, maintenance records, and employee records at any time.

2.7. Aircraft Markings. Authorized marking on all Aircraft will be the Contractor’s name on each side as well as required markings such as tail numbers. It is in the best interest of all parties that aircraft not be painted in a color that is close to CNP or COLMIL colors and/or paint schemes. Normal livery of the air carrier is acceptable.

2.8. Passenger/Payload Capability Requirement. Contractor must provide Hover Out of Ground Effect proofs using aircraft Flight Manual performance charts and a standard HOGE data sheet to confirm the following minimum capabilities:

2.8.1. At 0 feet Mean Sea Level (0 Feet MSL) and 20 degrees Centigrade and with a minimum of 1.5 hours of cruise fuel plus 45 minutes of reserve fuel with a minimum of 20 passengers plus baggage (planning weight of 400 lbs for 1 pax and baggage), or a minimum 8000 pounds of internal cargo, or a combination of passengers and cargo, with a total combined minimum internal load of 8,000 pounds.

2.8.2. At 7,000 ft PA, 20 degrees Celsius and with a minimum of 1.5 hours of cruise fuel plus 45 minutes of reserve fuel with a minimum of 15 passengers plus baggage (planning weight of 400 lbs for 1 pax and baggage), or a minimum 6000 pounds of internal cargo, or a combination of passengers and cargo, with a total combined minimum internal load of 6,000 pounds.

2.9. The Aircraft shall be able to accept cargo and or equipment with dimensions up to 48” L x48” W x48” H into a rear loading cargo door to facilitate loading in austere, mountainous landing areas. The aircraft must be capable of internally accepting both wheeled and tracked mechanical equipment. This equipment will transported fueled and ready for operational deployment.

2.10. Variations in payload on a mission by mission basis may be required due to changes in altitude and weather.

2.11. Should it be required in support of logistical support and aircraft recovery operations (I.e HLZ clearing) aircraft must be able to conduct fast rope and rappel operations for personnel deployment.

3. PERSONNEL REQUIREMENTS

3.1. Mission requirement is that all aircrew personnel are required to speak Spanish in a fluent and coherent manner. Site managers and flight planners must also be fluent in Spanish.

Due to the nature of the mission, supported aircrew must be experienced operating in Colombia in mountainous and jungle environments. Former CNP and COLMIL rotary wing pilots are preferred.

3.2. Aircrew members and aircraft maintenance personnel must be licensed for their respective positions by the CAA.

3.3. Contractor will ensure that all Aircraft are operated by two pilots rated in that type, design, and series for the aircraft being flown. Pilot must have minimum 2500 hours as a helicopter pilot with 1000 hours as pilot in charge and 500 as co-pilot in type; for nature of this contract, as per proven safety of this requirement the Co-Pilot shall have a minimum 100 hours in type with a minimum of 1500 helicopter hours.

4. SUPPORT OPERATIONS

4.1. Maintenance. The Contractor shall perform both scheduled and unscheduled maintenance on Aircraft. The Contractor shall provide all parts, labor, and expertise necessary to complete required maintenance tasks. Maintenance down-time will be coordinated between the Contractor and the CNP and/or CTCAU. To facilitate planning and ensure Aircraft availability for planned mission support, the Contractor shall provide a timetable for scheduled maintenance and an estimated completion time for unscheduled maintenance.

All maintenance gaps will be supported as required with other aircraft with same capability.

4.2. Operational Readiness. An airframe is not to be considered available unless both the airframe is fully mission capable and the aircrew is available as defined by the CAA or comparable regulations. It is the Contractor’s responsibility to report when an Aircraft becomes non-mission capable (NMC) during an operation. In the event an aircraft becomes NMC during an operation, Contractor has 48 hours to provide a spare Aircraft at the operating location at no additional cost.

4.3. Recovery. INL is responsible to coordinate and obtain GOC support for on site security for the recovery of an Aircraft that has been disabled, damaged, or destroyed due to an act of enemy aggression, mechanical failure or other cause during operational support. The Contractor is responsible to provide the vertical lift and or other means required to extract the Aircraft or parts from the site. If required, personnel recovery shall be executed by GOC security forces, CNP, COLMIL, or coordinated and contracted through the Contractor if site security permits.

5. PASSENGER SERVICE

5.1. The actual number of passengers will be determined by the safe lift load for the cargo, distance, altitude, and temperature at the desired location.

5.2. The Contractor will be provided a passenger manifest by the CNP or CTCAU prior to the passengers boarding. The CNP or CTCAU shall not permit any personnel to board the Aircraft who is not manifested. A copy of the passenger manifest will be left with the appropriate ground personnel at the departure base. The Contractor will maintain passenger manifest until mission is complete. For informational purposes, eligible passengers may include personnel from the CNP, CTCAU, COLMIL, manual eradicators, and U.S. Department of State personnel.

5.3. The Contractor is ultimately responsible to determine passenger weight and cargo weight.

If calibrated scales are not available or feasible, the Contractor may elect to use properly calibrated and certified hand held and portable type scales.

5.4. Aircraft will utilize appropriate aviation restraining devices in order to ensure the safe transport of passengers. Contractor is not authorized to perform seats-out operations when moving personnel. Contractor is required to provide all aviation life support equipment required to transport all passengers.

5.5. The Contractor will ensure that all Aircraft are operated by two pilots rated in the type, design, and series for the Aircraft being flown.

6. CARGO SERVICE

6.1. The Contractor may deliver cargo. Cargo may consist of CLASS I (Food and Water), CLASS II (General Supplies), CLASS III (Fuel), CLASS IV (Construction Materials), CLASS V (Ammunition—all caliber) CLASS VI (AAFES supplies), CLASS VII (Major End Items), CLASS VIII (Medical Supplies), CLASS IX (Repair Parts), or CLASS X (non-military goods such as humanitarian assistance items). The cargo will be configured for loading inside the cabin of the Aircraft or prepared for sling load delivery. The Contractor shall be prepared to accept cargo in either configuration; internal or sling load. The Contractor will ensure that the Aircraft and the pilots are capable of and qualified to safely perform sling load operations when tasked to do so by the tasking authority. The Contractor will be notified by CNP or CTCAU prior to loading of any cargo of a hazardous, flammable, or explosive nature and any such cargo shall be properly documented and certified as per applicable CNP and CAA transport standards for security force aviation operations. All required slings, tie downs, shackles and associated hardware shall be properly load tested, and certified with supporting officially recognized documentation in order and available for review by any official authority involved with aircraft certification, inspection and or investigation.

6.2. Shipping Document. When requested by authorized representatives, Contractor shall sign inventory documents for the loads they transport. This is to ensure that the same quantity and condition of cargo at origin, arrives intact at delivery destination.

7. GOVERNMENT FURNISHED PROPERTY AND SERVICES

7.1. Ramp/Parking Space. Ramp/parking space will be coordinated by the contractor and in some cases / with prior coordination and upon availability may be provided by the supported unit at each bed-down location for Aircraft.

7.2. Fuel. As a part of the Wet Lease, the Contractor shall coordinate for the purchase, and delivery / supply of jet fuel (Jet A or JP-8 fuel) at FOLs. Fuel costs shall be included in the Blade Hour charge. Fuel consumed as a result of the Contractor’s decision to replace or swap out Aircraft shall not be reimbursed by the INL. When planning support the contractor shall consider the reliability of fuel suppl, fuel delivery routes susceptibility to road closures for security and weather, the requirement for fuel storage to mitigate fuel shortage.

7.3. Life Support. Life Support accommodations shall be provided for Contractor employees who are required to stay overnight at FOLs by the Contractor unless the security situation is such that the Contractor cannot house personnel off site. If Contractor personnel are housed on the FOL the conditions shall be commensurate with those provided to the CNP or COLMIL of equivalent duty positions (ie: aircrew and non-aircrew) at that particular site and if required reimbursable to the housing authority at a reasonable fair market value rate.

7.4. Subsistence. Subsistence will be provided for by the Contractor unless security conditions at the FOL do not allow for this service. If Contractor personnel are required to stay at the FOL the Contractor will reimburse the cost of meals at the FOL rate for the equivalent duty personnel and meal served. All snacks and beverages not associated with the meals consumed will be paid for by the individual consuming as is the case with CNP and COLMIL. If dining at an FOL each meal will be what is served to personnel of equivalent duty status. If and when required the Contractor will provide at its expense aircrew boxed lunches and beverages. If the aircrew is subsisting out of an FOL dining facility the FOL will provide boxed lunches and beverages to be purchased by the contractor at the same price as the meal provided.

7.5. Weather Reports. The Contractor is responsible for obtaining current and complete weather reports prior to and as required in support of safe flight operations planning and execution.

7.6. Threat Reports. The CNP or CTCAU will provide current threat briefings to Contractor site managers and aircrews relevant to the impending flight path and landing zones prior to departure.

7.7. Ground Transportation. The Contractor is responsible for providing all required ground transport off the FOL. CNP and/or COLMIL will provide transport on the FOL as long as it is available and does not interfere with operations. Contractor personnel will obey all published regulations, licensing and dispatching requirements regarding vehicle operations on and off the FOL.

7.8. Loading and Unloading. The CNP, CTCAU, and COLMIL will provide assistance loading and unloading cargo under the supervision the contractor’s properly certified loadmaster .

If available CNP/COLMIL will provide necessary ground loading equipment such as fork lift; however, at most FOLs the CNP and COLMIL do not have material handling equipment, most loading and unloading will be done manually.

7.8.1. Maintenance Resources. The Contractor shall coordinate for; however, “if” available the CNP or COLMIL will provide the following:

7.8.1.1. Distilled or clean water for engine rinse and wash at the FOL, and

7.8.1.2. Light sources for nighttime maintenance

7.8.2. Work Space. The Contractor shall be responsible for providing its own work space. The CNP or COMIL shall provide mission planning work space at each FOL if there is no space available to the Contractor. Due to limited office space at some base locations, the Contractor may be responsible for sharing space with CNP or COLMIL personnel.

8. GENERAL INFORMATION

8.1. Points of Contact. The Contractor will provide a Project Manager (PM) and an alternate

PM within his or her company, fluent in English, to interface with the CO, COR and their designated representatives. Names, business address, phone numbers, and hours of operation are the minimum information requirements. Contractor shall provide a 24-hour contact number, e-mail address and WhatsApp account.

8.2. The CO will assign in writing a COR and designated representative to oversee Contractor flight operations. COR’s and designated representative’s name and contact information shall be provided to the Contractor.

8.3. Security.

8.3.1. Physical security. The CNP and COLMIL is responsible for providing asset protection at all times during an operation to ensure the safety of Contractor personnel, Aircraft and equipment; however, those aircraft staged at areas outside Colombian Security forces secure area are the responsibity of the Contractor.

8.3.2. Aircraft Physical Security. Contractor Aircraft at FOLs will receive the same degree of physical security as provided to CNP and COLMIL aircraft in like status. Ingress and egress procedures to and through control points and restricted or controlled areas shall be established to permit crewmembers access to their Aircraft. Prior to the arrival of an Aircraft to a designated HLZ, the CNP and/or COLMIL is responsible for clearing and securing the location of all known and foreseeable enemy threats. The supported CNP and/or COLMIL unit must maintain the security of the HLZ, the Aircraft, and personnel throughout the duration of time that the Aircraft remains on the ground or airborne in the vicinity of the HLZ.

8.3.3. The Contractor shall ensure Contractor personnel have all required badges, access cards and clearances and understand their relationship between them, security forces and INL Bogota personnel. CNP will conduct background checks prior to Contractor employees obtaining approval to enter a base or obtaining access to sensitive GOC information.

8.3.4. Operational Risk Assessment. The Contractor shall assess the current situation (weather, intel, notices, advisories, terrain, crew experience, and tactical situation to include surface to air threats and airfield attacks) prior to launch to make an accurate risk assessment of each flight. The Contractor shall keep the risk assessments on file for one year, if there is an incident the risk assessment shall be maintained as long as required in support of an investigation, by law or the minimum period required by the contract, whichever is longest.

8.3.5. Non-Public Information. In the performance of fulfilling this Requirement, the Contractor may obtain access to sensitive, non-public information. The Contractor agrees (a) to use and protect such information from unauthorized disclosure in accordance with all applicable regulations; (b) to use and disclose such information only for the purpose of performing this requirement and to not use or disclose such information for any personal or commercial purpose; (c) to obtain permission of the CNP or CTCAU supported unit and the CO, COR, or their designated representative before disclosing/discussing such information with a third party; (d) upon INL request, to return any non-public sensitive information no longer required for Contractor performance; and (e) to advise the CO, COR, or their designated representative of any unauthorized release of such information.

Contractor personnel will be required to sign a non-disclosure statement to protect non-public information of other contractors and/or INL. The Contractor shall have its employees assigned to this requirement execute a non-disclosure document which will be kept with the company security office, for delivery to INL upon request.

8.3.6. Operations Security (OPSEC). The Contractor shall be responsible for OPSEC procedures when executing missions under this Requirement to include safeguarding critical information. Information such as flight schedules, hotels where crews are staying, restaurants crews are subsisting at, return trips, troop strength and movements and other facts shall be kept close hold and only communicated to persons who have a need to know this information. Flight crews should be aware of persons who are seeking information about the

Contractor, flights, etc and should immediately report such incidents to the CO, COR, or their designated representative and supported security force. Contractor personnel should seek to maintain a low profile at all operating locations.

8.4. Quality Control (QC). The Contractor shall develop and implement a commercial quality control plan to ensure safe and reliable air transportation in accordance with Federal Aviation Regulation 133 and 135 (or applicable CAA equivalent) and 32 CFR 861.

Contractor is responsible for amending or supplementing its QC programs to assure management oversight in austere locations. The QC plan shall be made available for CO, COR, or their designated representative’s review.

8.5. Aircrew Duty Day Requirements. Crew duty day requirements will be followed in accordance with CAA Regulations.

8.6. Daily Log. The Contractor will maintain a daily record of all scheduled and completed missions. The log shall be maintained by the Contractor’s aircrew for each mission and shall detail the number of passengers moved and/or the internal and external cargo load information for each destination. This log will include entries that will code reasons missions were not performed as scheduled to include (weather, maintenance, threat, safety, etc) and shall be made available for CO, COR, or their designated representative’s review as required, but no later than within a week of the mission.

8.7. Monthly Reports. The contractor shall provide a monthly report that at a minimum captures: operations summary of cargo and personnel transported, flight hours, all contract related incidents and challenges as well as a separate report that provides a copy of all aircraft daily flight logs for that month. As required reports will be submitted for any in flight or ground incidents related to this contract. Within 24 hours an initial report is required with a detailed report / investigation within one month of the incident (if possible....if the investigation is conducted by CAA, an accident review board or other official entity immediately upon release. .

8.8. Aircraft Medical Incidents: Report all Aircraft medical incidents in flight, or while passengers are under the control of the pilot in command, at the first available time to the CO, COR, or their designated representative; at the next enroute station for in flight incidents, or the station where the incident occurs.

8.9. Spotlighting and Hostile Event Reports: Timely threat reporting is essential to safe aircraft operations. In the event a Contractor operating a mission is illuminated or spotlighted, or is fired upon in the air or on the ground, the crew shall note the date, time, and approximate area from which the event originated. All incidents, including any hostile action (potential or realized) directed at the Aircraft, shall be reported immediately to the cognizant air traffic control agency. Additionally, upon landing, at the first airfield or airbase with a CNP or COLMIL presence, the crew shall notify the base operations center of the occurrence.

The Contractor shall also notify the CO, COR, or their designated representative immediately of any information regarding a threat to an Aircraft, any impacts, injury any attempts to elicit information from the crew on their mission or cargo or extortion.

8.10. Insurance. The Contractor team shall maintain insurance coverage, for at least the types and minimum amounts described in 14 CFR 205.5, for the duration of the contract.