191S7019Q0021.pdf

Unclassified

SF1449 Cover page

191S7019Q0021 CELLULAR TELECOMUNICATIONS SERVICES EMB JERUSALEM

TABLE OF CONTENTS

Section 1 - The Schedule

SF 18 or SF 1449 cover sheet

Continuation To SF-1449, RFQ Number 191S7019Q0021, Prices, Block 23

Continuation To SF-1449, RFQ 191S7019Q0021, Schedule Of Supplies/Services, Block

20 Description/Specifications/Work Statement

Attachment 1 to Description/Specifications/Performance Work Statement, Government

Furnished Property

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 191S7019Q0021 PRICES, BLOCK 23

SECTION 1 - THE SCHEDULE

I. SCOPE OF CONTRACT

The Contractor shall provide mobile telephone services to the Embassy of the United States of

America in Jerusalem, Israel and all of its affiliated offices. The prices listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The

Government will pay the Contractor on a monthly basis for Standard Services that have been satisfactorily performed.

Temporary Additional Services are defined as overseas add on packages added to an existing cell-phone plan. These services shall support specific requirements as requested by the US

Government. The Contractor shall provide Temporary Additional Services in addition to the scheduled services specified in this contract. The Contracting Officer shall order Temporary

Additional Services on an as needed basis. The Contracting Officer may require the Contractor to provide Temporary Additional Services with 24 hour advance notice.

The Contractor shall include in its next regular invoice details of the Temporary Additional

Services and, if applicable, the materials provided and requested under these services. The

Contractor shall also include a copy of the Contracting Officer’s written confirmation for the

Temporary Additional Services of the Contracting Officer’s written confirmation for the

Temporary Additional Services.

II. PERIOD OF PERFORMANCE

The contract will be for a one-year period from the date of the contract award, with 4 one-year options to renew.

(a) The Contractor shall provide the services for the base period of the contract at the rates shown in Section III and any option years exercised by the U.S. Government.

(b) The quantities of supplies and services specified in the Schedule are estimates only and are not guaranteed by this contract.

(c) The Contractor shall furnish to the Government, when and if ordered, the supplies or services as specified in the Schedule. The Government may issue orders requiring delivery to multiple destinations, or performance at multiple locations. Except as specified in the Delivery-Order limitations clause or in the paragraph below, there is no limit on the number of orders that may be issued/ordered.

(d) Prices shall remain firm and fixed for the entire duration of the contract.

(e) The prices listed below shall include all labor, materials, overhead, and profit.

(f) Line item prices do not include VAT, which must be shown separately on invoices.

(g) All invoices must be in English and in both electronic and hard copy formats.

III. PRICING

A. BASE YEAR PRICING – Standard Services- Starting on the date of Contract award and continuing for a period of 12 months.

1. Cellphone Plan (CP)

Cell phone Plan /

Description Rate Plan

Est. Qty SIMM Card for Cell Phone Plan A

Cost per line per month

Total monthly price

Monthly Plan Per Line 70

NIS ______

NIS________

Included In Plan 1. Sim Card

2. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

3. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s network, including the inter-connect fees.

Total Price for Base Year NIS_____

2. Smart Phone Plan I (SP PI)

Smart phone Plan /

Est. Qty Smart Phone Plan I

Cost per per monthline per month

Total monthly price

Monthly Plan Per Line 900

2. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of

40GB.

3. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

4. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s

3. Smart Phone Plan II (SP PII)

Est. Qty SIMM Card for Smart Phone Plan C

Cost per line per month

Monthly Plan Per Line 375 and The West Bank/Gaza, while on the provider’s network, minimum of 40GB.

3. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

4. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

5. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

6. 1GB of international data roaming, from networks other than the provider’s network, throughout the world**.

**Throughout the world: including The West Bank, Gaza and Jordan.

4. Smart Phone Plan III (SP PIII)

Est. Qty Smart Phone Plan III

Cost per lineper month

Total monthly price

Monthly Plan per

Line and The West Bank/Gaza, while on the provider’s Network, with a minimum high speed of 40 GB.

3. Unlimited voice minutes within Israel, to landlines and mobiles in The West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s network, including the inter-connect fees.

4. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

5. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

6. 5GB of international data roaming, from networks other than the provider’s network, throughout the world**.

7.

5 Clone Phone Plan (same line number cloned to another sim card)

Clone Phone Plan including sim card

Est. Qty Clone Phone Plan

Cost per unit Total monthly price

Monthly Plan per Line

5 NIS NIS

Total Price for Base Year NIS

6 USB Stick Modem/ Device

USB Stick Device Est.

Qty

Cost per Unit (Onetime payment)

Total Price for Base

Year

Net-On-Key (Modem

Stick)

10 NIS NIS

7 Data Plan for Tablets and Net-On-Keys

Data Plan for Tablets and Net-On-

Keys

Est. Qty Cost / Line /

Month

Total Monthly Price

1. Unlimited Data within Israel (while on the provider’s network);

including SIM Card*.

NIS

2. Unlimited Data within Israel (while including SIM Card.

1GB of international data roaming

(on networks other than provider’s network) throughout the world**.

3. Unlimited Data within Israel (while including SIM Card.

3GB of international data roaming

(on networks other than provider’s network) throughout the world***.

10 NIS NIS

4. Total Price for Base Year NIS

*Minimum of 40GB.

**Throughout the world: including The West Bank/Gaza and Jordan.

***Excluding the West Bank/Gaza

8 Hands-Free Package

Hands-Free (Car

Kit)

Est.

Qty

Unit Cost per unit (One-Time

Payment)

Total Price for Base

Year

Hands-Free device 30 Each

9. Increased Local Data Package (15GB Increase)

Wireless Plan /

Est. Qty SIMM Card for all smart phone plans

Cost per unit per month

Total price for base year

Plan Monthly

Recurring Charge per

SIMM Card.

Included In Plan Addition of 15 GB per month internet capabilities within Israel to existing package.

Total Price for Base year NIS

B. BASE YEAR PRICING – Temporary Services- Starting on the date of Contract award and continuing for a period of 12 months.

1. Data Roaming Bundle/Package

Data Roaming Plan Est. Qty Cost / Line /

Month

Total Monthly Price

a. 3GB of international data roaming network) throughout the world.

b. 6GB of international data roaming

2. Voice and Data Roaming Bundle/Package:

Voice and Data Roaming Plan Est. Qty Cost / Line /

Month

Total Monthly Price

5GB of international data roaming and 300 Minutes/SMS of voice roaming (on networks other than provider’s network) throughout the world.

C TOTAL ESTIMATE FOR BASE YEAR (IIIA1 – IIIA9) + (IIIB.1 – IIIB.2)

NIS_____________________________

During the base year, the Embassy shall place orders totaling a minimum of $10,000.00. This reflects the contract minimum for this period of performance. The amount of all orders for the base year shall not exceed $2,550,000.00.

D. 1st OPTION YEAR PRICING – Standard Services- Starting on the date of Contract award and continuing for a period of 12 months.

Est. Qty SIMM Card for Cell Phone Plan A

Cost per line per month

Total monthly price

Included In Plan 5. Sim Card

6. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

7. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s

Total Price for 1st Option Year NIS_____

Est. Qty Smart Phone Plan I

Cost per per monthline per month

Included In Plan 5. Sim Card

6. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of

40GB.

7. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

8. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s

Est. Qty SIMM Card for Smart Phone Plan C

Cost per line per month

Included In Plan 7. Sim Card

8. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of 40GB.

9. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

10. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

11. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

12. 1GB of international data roaming, from networks other than the provider’s

4. Smart Phone Plan III (SP PIII)

Est. Qty Smart Phone Plan III

Cost per lineper month

Monthly Plan per Line 50

Included In Plan 8. Sim Card

9. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s Network, with a minimum high speed of 40 GB.

10. Unlimited voice minutes within Israel, to landlines and mobiles in The West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s network, including the inter-connect fees.

11. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

12. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

13. 5GB of international data roaming, from networks other than the provider’s network, throughout the world**.

14.

Est. Qty Clone Phone Plan

Cost per unit Total monthly price

Monthly Plan per Line 5 NIS NIS

Total Price for 1st Option Year NIS

USB Stick Device Est.

Qty

Cost per Unit (Onetime payment)

Total Price for 1st Option

Year Net-On-Key (Modem Stick) 10 NIS NIS

Keys

Est. Qty Cost / Line /

Month

Total Monthly Price

5. Unlimited Data within Israel (while on the provider’s network); including SIM Card*.

6. Unlimited Data within Israel (while on the provider’s network); including SIM Card.

1GB of international data roaming (on networks other than provider’s network) throughout the world**.

7. Unlimited Data within Israel (while on the provider’s network); including SIM Card.

3GB of international data roaming (on networks other than provider’s network) throughout the world***.

10 NIS NIS

Total Price for 1st Option Year NIS

*Minimum of 40GB.

Hands-Free (Car

Kit)

Est.

Qty

Unit Cost per unit (One-Time

Payment)

Total Price for 1st

Option Year

Hands-Free device 30 Each NIS NIS

9. Increased Local Data Package (15GB Increase)

Est. Qty SIMM Card for all smart phone plans

Cost per unit per month

Total price for 1st Option year Plan Monthly Recurring

Charge per SIMM Card.

Included In Plan Addition of 15 GB per month internet capabilities within

Israel to existing package.

Total Price for 1st Option year

E. 1st OPTION YEAR PRICING – Temporary Services- Starting on the date of Contract award and continuing for a period of 12 months.

Month

Total Monthly Price

c. 3GB of international data roaming (on throughout the world.

d. 6GB of international data roaming (on

Voice and Data Roaming Plan Est. Qty Cost / Line /

Month

Total Monthly Price

5GB of international data roaming and 300

Minutes/SMS of voice roaming (on

F TOTAL ESTIMATE FOR 1ST OPTION YEAR (IIID1 – IIID9) + (IIIE.1 – IIIE.2)

During the 1st Option year, the Embassy shall place orders totaling a minimum of

$10,000.00. This reflects the contract minimum for this period of performance. The amount of all orders for the base year shall not exceed $2,550,000.00.

G. 2nd OPTION YEAR PRICING – Standard Services- Starting on the date

Est. Qty SIMM Card for Cell Phone Plan A

Cost per line per month

Total monthly price

Included In Plan 8. Sim Card

9. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

10. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s

Total Price for 2nd Option Year NIS_____

Est. Qty Smart Phone Plan I

Cost per per monthline per month

Included In Plan 3. Sim Card

4. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of

40GB.

5. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

6. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s

Est. Qty SIMM Card for Smart Phone Plan C

Cost per line per month

Included In Plan 13. Sim Card

14. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of 40GB.

15. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

16. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

17. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

18. 1GB of international data roaming, from networks other than the provider’s

4 Smart Phone Plan III (SP PIII)

Est. Qty Smart Phone Plan III

Cost per lineper month

Included In Plan 15. Sim Card

16. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s Network, with a minimum high speed of 40 GB.

17. Unlimited voice minutes within Israel, to landlines and mobiles in The West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s network, including the inter-connect fees.

18. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

19. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

20. 5GB of international data roaming, from networks other than the provider’s network, throughout the world**.

21.

Est. Qty Clone Phone Plan

Cost per unit Total monthly price

Total Price for 2nd Option Year NIS

USB Stick Device Est.

Qty

Cost per Unit (Onetime payment)

Total Price for 2nd Option

Year

Net-On-Key (Modem

Keys

Est. Qty Cost / Line /

Month

Total Monthly Price

Unlimited Data within Israel (while on the provider’s network); including

SIM Card*.

Unlimited Data within Israel (while on the provider’s network); including

SIM Card.

1GB of international data roaming

Unlimited Data within Israel (while including SIM Card.

3GB of international data roaming

(on networks other than provider’s network) throughout the world***.

10 NIS NIS

Total Price for 2nd Option Year NIS

*Minimum of 40GB.

Kit)

Est.

Qty

Unit Cost per unit (One-Time

Payment)

Total Price for 2nd

9 Increased Local Data Package (15GB Increase)

Est. Qty SIMM Card for all smart phone plans

Cost per unit per month

Total price for 2nd Option year

Plan Monthly

Recurring Charge per

Total Price for 2nd Option year NIS

H. 2nd OPTION YEAR PRICING – Temporary Services- Starting on the date of

Contract award and continuing for a period of 12 months.

Month

Total Monthly Price

a. 3GB of international data roaming

b. 6GB of international data roaming

Voice and Data Roaming Plan Est. Qty Cost / Line /

Month

Total Monthly Price

5GB of international data roaming and 300 Minutes/SMS of voice roaming (on networks other than

I TOTAL ESTIMATE FOR 2nd OPTION YEAR (IIIG1 – IIIG9) + (IIIH.1 – IIIH.2)

During the 2nd Option year, the Embassy shall place orders totaling a minimum of $10,000.00. This reflects the contract minimum for this period of performance.

The amount of all orders for the base year shall not exceed $2,550,000.00.

J. 3rd OPTION YEAR PRICING – Standard Services- Starting on the date

1 Cellphone Plan (CP)

Est. Qty SIMM Card for Cell Phone Plan A

Cost per line per month

Total monthly price

Included In Plan 11. Sim Card

12. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

13. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s

Total Price for 3rd Option Year NIS_____

2 Smart Phone Plan I (SP PI)

Est. Qty Smart Phone Plan I

Cost per per monthline per month

Included In Plan 7. Sim Card

8. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of

40GB.

9. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

10. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s

3 Smart Phone Plan II (SP PII)

Est. Qty SIMM Card for Smart Phone Plan C

Cost per line per month

Included In Plan 19. Sim Card

20. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of 40GB.

21. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

22. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

23. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

24. 1GB of international data roaming, from networks other than the provider’s

Est. Qty Smart Phone Plan III

Cost per lineper month

Included In Plan 22. Sim Card

23. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s Network, with a minimum high speed of 40 GB.

24. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

25. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

26. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

27. 5GB of international data roaming, from networks other than the provider’s

Est. Qty Clone Phone Plan

Cost per unit Total monthly price

Total Price for 3rd Option Year NIS

USB Stick Device Est.

Qty

Cost per Unit (Onetime payment)

Total Price for 3rd Option

Year

Net-On-Key (Modem

Keys

Est. Qty Cost / Line /

Month

Total Monthly Price

5. Unlimited Data within Israel (while on the provider’s network); including

SIM Card*.

6. Unlimited Data on the provider’s network); including

SIM Card.

1GB of international data roaming

7. Unlimited Data on the provider’s network); including

SIM Card.

3GB of international data roaming

(on networks other than provider’s network) throughout the world***.

10 NIS NIS

8. Total Price for 3rd

Option Year

9. NIS

*Minimum of 40GB.

Kit)

Est.

Qty

Unit Cost per unit (One-Time

Payment)

Total Price for 3rd

Est. Qty SIMM Card for all smart phone plans

Cost per unit per month

Total price for 3rd Option year

Plan Monthly

Recurring Charge per

Total Price for 3rd Option year NIS

K. 3RD OPTION YEAR PRICING – Temporary Services- Starting on the date of Contract award and continuing for a period of 12 months.

Month

Total Monthly Price

a. 3GB of international data roaming

B 6GB of international data roaming

Voice and Data Roaming Plan Est. Qty Cost / Line /

Month

Total Monthly Price

5GB of international data roaming and 300 Minutes/SMS of voice roaming (on networks other than

L TOTAL ESTIMATE FOR 3rd OPTION YEAR (IIIJ1 – IIIJ9) + (IIIK.1 – IIIK.2)

During the 3rd Option year, the Embassy shall place orders totaling a minimum of

$10,000.00. This reflects the contract minimum for this period of performance.

M. 4th OPTION YEAR PRICING – Standard Services- Starting on the date

Est. Qty SIMM Card for Cell Phone Plan A

Cost per line per month

Total monthly price

Included In Plan 14. Sim Card

15. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

16. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe and the USA, while on the provider’s

Total Price for 4th Option Year NIS_____

2 Smart Phone Plan I (SP PI)

Est. Qty Smart Phone Plan I

Cost per per month line per month

Included In Plan 11. Sim Card

12. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of

40GB.

13. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

14. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s

3 Smart Phone Plan II (SP PII)

Est. Qty SIMM Card for Smart Phone Plan C

Cost per line per month

Included In Plan 25. Sim Card

26. Unlimited internet browsing in Israel and The West Bank/Gaza, while on the provider’s network, minimum of 40GB.

27. Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

28. Unlimited SMS within Israel, to The

West Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

29. 600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

30. 1GB of international data roaming, from networks other than the provider’s

Est. Qty Smart Phone Plan III

Cost per lineper month

Included In Plan Sim Card

Unlimited internet browsing in Israel and

The West Bank/Gaza, while on the provider’s Network, with a minimum high speed of 40 GB.

Unlimited voice minutes within Israel, to landlines and mobiles in The West

Bank/Gaza, Jordan, Europe and the

USA, while on the provider’s network, including the inter-connect fees.

Unlimited SMS within Israel, to The West

Bank/Gaza, Jordan, Europe, and the USA, while on the provider’s network, including the inter-connect fees.

600 units (Minute/SMS) of international roaming, from networks other than the provider’s network, throughout the world**.

5GB of international data roaming, from networks other than the provider’s network, throughout the world**.

28.

5 Clone Phone Plan (same line number cloned to another sim card)

Est. Qty Clone Phone Plan

Cost per unit Total monthly price

Total Price for 4th Option Year NIS

USB Stick Device Est.

Qty

Cost per Unit (Onetime payment)

Total Price for 4thOption

Year

Net-On-Key (Modem

Data Plan for Tablets and Net-On-

Keys

Est. Qty Cost / Line /

Month

Total Monthly Price

Unlimited Data within

Israel (while on the provider’s network);

including SIM Card*.

Unlimited Data within

Israel (while on the provider’s network);

including SIM Card.

1GB of international data roaming

Unlimited Data within

Israel (while on the provider’s network);

including SIM Card.

3GB of international data roaming

(on networks other than provider’s network) throughout the world***.

10 NIS NIS

Total Price for 4th Option Year NIS

*Minimum of 40GB.

Kit)

Est.

Qty

Unit Cost per unit (One-Time

Payment)

Total Price for 4th

Est. Qty SIMM Card for all smart phone plans

Cost per unit per month

Total price for 4th Option year

Plan Monthly

Recurring Charge per

Total Price for 4th Option year NIS

N 4Th OPTION YEAR PRICING – Temporary

Services- Starting on the date of Contract award and continuing for a period of 12 months.

1 Data Roaming Bundle/Package

Month

Total Monthly Price

3GB of international data roaming (on networks other than provider’s

6GB of international data roaming (on networks other than provider’s

2 Voice and Data Roaming Bundle/Package:

Voice and Data Roaming Plan Est. Qty Cost / Line /

Month

Total Monthly Price

5GB of international data roaming and 300 Minutes/SMS of voice roaming (on networks other than

O TOTAL ESTIMATE FOR 4TH OPTION YEAR (IIIM1 – IIIM9) +

(IIIN.1 – IIIN.2)

During the 3rd Option year, the Embassy shall place orders totaling a minimum of

$10,000.00. This reflects the contract minimum for this period of performance.

P. VAT

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. The amount of VAT to be charged is 17%. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is included in each performance period.

The portions of the solicitation subject to VAT are:

Q TOTAL CONTRACT PRICE

III.C. Base Year Total NIS

III.F Option Year 1 Total NIS

III.I Option Year 2 Total NIS

III.L Option Year 3 Total NIS

III.O Option Year 4 Total NIS

VAT NIS

GRAND TOTAL FOR BASE + ALL OPTION YEARS NIS

CONTINUATION TO SF-1449

RFQ NUMBER 191S7019Q0021

INDEFINITE DELIVERY/INDEFINITE QUANTITY CONTRACT

SCHEDULE OF SERVICES, BLOCK 20

IV DEFINITIONS AND ACRONYMS

Agency – U.S. Government activity at post, such as State Department, Foreign Commercial

Service, or Foreign Agricultural Service.

Business Day – Monday through Friday, 08:00 – 16:30, except holidays listed in Section 2, DOSAR 652.237-72, “Observance of Legal Holidays and Administrative Leave.”

COR - Contracting Officer's Representative. See Section 2, DOSAR 652.242-70, Contracting

Officer's Representative (COR)

CO – Contracting Officer

Embassy – Refers to U.S. Embassy Jerusalem. Also refers to the Embassy Branch Office Tel

Aviv. Also refers to any affiliated offices listed in Section C.3.

Emergency - An unforeseen combination of circumstances that calls for immediate action. The term emergency includes, but is not limited to, disasters, forest fires, evacuations, floods, war and civil unrest.

Government - U.S. Government, including all participating U.S. Government agencies.

SMS – “Small Messaging System” is a system using written messages with 160 alpha-numeric characters.

Smart Phone – A line of wireless handheld devices that supports e-mail, Mobile telephone test messaging, internet faxing, web browsing and other wireless information services.

DATA – E-mail and Internet capabilities

Overseas DATA – E-mail and Internet capabilities in areas outside of the State of Israel, the

West Bank, and Gaza

Overseas Voice – Voice communication capabilities in areas outside of the State of Israel, the

West Bank, and Gaza

Clone Phone - A cell phone containing a SIM card that has been reprogrammed to transmit the

ESN and MIN belonging to another legitimate cell/Smart phone.

USB Stick Modem - A Vodacom SIM card which is loaded with data bundles that allow you to access the internet.

V. PERFORMANCE WORK STATEMENT

This contract is for cellular voice and data services and equipment. Contractor-furnished services are to be provided on an indefinite quantity, indefinite delivery basis with delivery to the U.S.

Embassy in Jerusalem and its affiliated offices throughout the State of Israel, the West Bank, and

Gaza.

The Contractor shall provide complete mobile telephone services for the U.S. Embassy in

Jerusalem and its affiliated offices in Israel, the West Bank, and Gaza. The Contractor shall ensure that the connection through its network is of the highest quality possible and shall be uninterrupted, clear, and with no static. Network problems shall be remedied within 8 hours, and the Contracting Officer Representative (COR) must be informed within 1 hours of any problems and their resolution.

Services provided shall include:

Mobile Telephone Equipment

Calls & Data within Israel, the West Bank, and Gaza

International Calls

International Roaming

SMS Messaging

Voice Mail

24-hour Customer Service

V.1 Coverage

V.1.1 Grade of Service

The Contractor shall ensure the service on a 24-hour basis in all of Israel. Including the ability to call to and receive calls in all major cities and villages throughout the West

Bank and Gaza.

V.1.2 Calls & Data within Israel, the West Bank, and Gaza

The Contractor shall ensure on a 24-hour basis at least 90% local network coverage around Israel and the West Bank, and Gaza with special consideration to all urban areas and main traffic routes.

V.1.3 National Coverage

The Contractor shall have excellent coverage in all areas around the country, with special emphasis on poor and no reception areas. All areas in Israel, the west bank, and Gaza are essential coverage areas for Embassy personnel. In areas of poor coverage that are essential to Embassy personnel activities, the Contractor will provide a timetable for improving coverage in those areas.

Note: There shall be complete conductivity in all areas where American Embassy employees reside. These residences are located throughout Israel including but not limited to: Jerusalem, Tel Aviv, Natanya, Herzlyah, Katamon, Arnona, David’s Village, French Hill, Beit Hanina, Beit Safafa, Wadi El Joz, Old City, Modi’in, Qalandia, Kofor

Aqab, Ramallah, Beer Zeit, Taybeh, Bethlehem, Beit Jala, Beit Sahour, Nablus, Jenin and

Tul Karem.

V.1.4 In-building Coverage

The Contractor will make sure that all of the facilities stated below have full network coverage. The Contractor shall provide all of the necessary equipment at no additional cost to the Government to ensure full coverage including basements, parking lots, etc. All improvements will be done by the Contractor at no additional expense to the government.

A list of all US Government Facilities is provided in Attachment 1, which will be furnished to all qualified bidders.

V.1.5 International Calls

The Contractor shall ensure uninterrupted international connectivity for phone calls from all locations within Israel, the West Bank, Gaza and all major cities worldwide, including (but not limited to): some villages within the West Bank and Gaza; all locations in the United States, Europe, and other countries where agreements between providers is established such as Jordan and all European countries. There shall be an option to restrict lines to have access to international dialing at no additional charge.

V.1.6 International Roaming

The Contractor shall provide as extensive international roaming connectivity as possible, with the special interest of the Government for roaming within the West Bank, Gaza, Jordan, Egypt, Europe and the USA. There shall be an option to restrict lines to have access to international roaming (voice & data) at no additional charge.

All Embassy personnel travelling outside of Israel who have one of the overseas data add on packages shall have the international roaming service automatically turned on once the employee arrives in the country outside of the state of Israel. SIM cards that have an approved add on plan shall have the plan initiated only on months that the employee of the phone travels overseas. Charge of the plan will only be initiated during those months and will occur automatically. If an employee does not have one of the international roaming add on plans, roaming services for the employee’s device shall be blocked.

The vendor shall provide an up-to-date listing of roaming agreements for Voice, SMS/MMS, and Data for all countries that it has roaming agreements with. If possible, provide this list via a website that can be accessed publicly.

V.1.7 SMS and MMS Messaging

The Contractor shall provide 24/7/365 access to around the clock SMS and MMS messaging.

V.1.8 Voice Mail

Standard Practice

A Voice Mailbox shall be available for each number separately as per standard practice. The Contractor will indicate the standard ringing time before a call is diverted to the mailbox. The response shall also include the range of delays that can be programmed by the user.

Voice Prompt Language

The Contractor shall provide Voice Mail services in English and Hebrew languages.

Message Indicators

After a message is left in Voice Mailbox, an immediate message will be sent to the mailbox owner, generating both a visual and sound indication of the existence of the new message. The visual indicator will show the caller ID of the party leaving the message (if it was not blocked).

This immediate indication is very important to Embassy personnel and shall work smoothly. When unit is in a good reception area, the message shall arrive with a delay of no more than a few seconds. This is a key requirement.

Direct Reply

The owner will be able to reply to the message by selecting the reply option from the voice menu.

The owner will be also able to dial the number directly from the received messages inbox in the mobile unit.

Distribution of Messages

The contractor shall have the ability to distribute voice messages:

1. To a predetermined distribution list.

2. To ad-hoc distribution list.

3. To individuals from the phone directory.

At the end of the contract period, if the contract is not renewed, the Contractor shall allow the voicemail service to continue for an additional 60 days. The message will allow the calling parties to be informed on the new number.

V.1.9 Internet Capability

The contractor shall provide Internet connection through its network that shall be accessed through all devices offered in this contract.

V.1.10 Equipment

V.1.10(a) SIM Cards

The Contractor shall offer the Government SIM CARDS that are compatible with all models of Smart Phones that are available in the commercial market. The contractor shall provide a web-based portal to allow Embassy technical staff the capability to activate SIMM Cards as needed, once payment for the new service has been completed.

V.1.10(b) Hands-Free (permanent car kit)

As part of this contract, when the Government orders a hands-free car kit, the contractor agrees to install at no additional charge the newly ordered Hands-Free Car Kit units in the

Official Vehicles. Contractor agrees to un-install at no additional charge the old existing units that shall be replaced by the newly ordered ones. The Hands-Free Car Kit installation units shall be permanent phones that shall have the ability to operate with one

SIM Card, up to at least 10 separate phone numbers from existing units. The access of those numbers in each vehicle phone shall be made by use of a punched-in code.

Installation schedule

The Contractor shall schedule in coordination with the COR several concentrated days to install the fixed Hands-Free Kits in official Consulate vehicles. The installations shall take place at Consulate facilities and should be completed within the set period of implementation.

Upon ordering new hands free kit, contractor shall be responsible for removing/uninstalling the existing kits at no additional cost. Contractor shall make sure that:

1. A certified technician approved by the Government will, upon request by the embassy, visit each building to install new units. The technician shall come within two (2) working days of the request.

2. Assembly shall leave no damage to or holes in U.S. vehicles; adaptors and pillow pads (Karit) shall be used compatible with the car model/color.

3. Contractor shall carry all costs related to the installation, including damages to the vehicle.

V.1.10© Standards

All equipment and services will meet all applicable Israeli standards and will have all required and necessary permits. The only exception is radiation levels: Mobile phone units must meet American safety standards regarding radiation emitted by cell phones.

This standard currently states that 1.6 W/kg per 1 gram of tissue is the maximum allowable radiation level. The responses shall include information on the radiation levels of each handset model proposed.

V.1.10(d) Handset Types

The Contractor will offer the Embassy Cell Phone units for this contract.

V.1.11 Customer Service

The Contractor shall provide technical support for setting up voice mail, roaming questions, questions on the phone features, number changes, lost or stolen telephone reporting, manufacturer’s warranty information, and all other matters concerning the mobile communication services through the Contractor’s Project Manager.

V.1.11(a) Escalation

Offerors shall present a well-defined escalation path for service issues. The response shall include the hierarchy of escalation and contact information for each person on the list.

Account Focal Point

The Contractor’s Project Manager shall be a dedicated service representative for the

Embassy. The Project Manager shall report directly to the COR and have a dedicated back-up person.

V.1.11(b) Business Service Desk

Offerors shall provide the phone number and email address for a Business Service Desk.

Availability

The account focal point (Project Manager) will be available from

0800-1700 Monday through Friday.

The Business Service Desk will be available 24 hours a day, 7 days a week.

Resolution

Commitment of maximum 90 minutes response time to Embassy focal point from the Project Manager.

Commitment of maximum 30 minutes response time for Embassy calls to the Business Service Desk.

Business Service Desk shall have access to Embassy's program terms and conditions, with no need for the caller to explain/ask.

Once the issue has been resolved, a notification email shall be sent to the COR.

V.1.11(c)

Replacing Broken or Lost Cell Phones

All broken or lost cell phones shall be substituted with a new device of the same or upgraded model, within two business days.

V.1.11(d) Solution Level Service(s)

Seven days a week and 24 hours a day, Help-Desk support and troubleshooting for technical issues shall be available in English to individual mobile phone users. This shall be accomplished with a dedicated Business

Service Desk (Moked Eski) that shall be described in the response (see

Section 34).

More than 90% of the time connectivity is at maximum bit speed.

Less than three connectivity breakage per month.

The USG has the ability to discontinue service on individual phones; orders to discontinue service will only be recognized if they come from the COR and/or CO.

Contractor will not charge more than the commercial deductible insurance rate for all stolen handsets. This rate shall decrease by 30% each year of the life of the unit.

The Contractor shall offer at no additional charge, the application that allows simple message generation to individuals or pre-defined groups.

The response shall indicate the capabilities of sending SMS messages from a mobile phone to fixed groups or pre-defined groups of users.

The response shall indicate the capability to send SMS messages through the

Internet.

The ability to connect through secure connection to Embassy dedicated servers to obtain specific information by sending an SMS.

The ability to get indications of message received and message read.

Other means for sending and receiving messages.

The contractor shall not allow commercial external groups the ability to send group SMS messages on all devices and SIMM Cards.

The contractor shall not allow outgoing SMS messages to external commercial sources. At no time will the contractor allow external commercial sources to incur additional costs to the Government via SMS incoming or outgoing.

VI Delivery Orders

The Contracting Officer will issue delivery orders for orders of cell phones and SIMM Cards to the Contractor to perform work under this contract. The Contracting Officer is the only person authorized to give an oral delivery order. If an order is given orally, it will be done by the

Contracting Officer after funds have been identified and followed up by a written delivery order obligating those funds within two (2) days of the oral order. All delivery orders will be in written form, will state the manner of the work to be performed, and will include an issuance date and a date by which the work is to be completed.

Additional on New Lines

The Contractor will provide a fully functional SIM card, telephone number, and appropriate security codes to the COR within 24 hours after receiving a delivery order under the contract.

Non – Official Lines

This Contract is valid only for official Government needs.

VII Invoicing

The Contractor shall submit monthly invoices in soft copies to the COR and/or GTM.

Hard copies of the monthly invoices shall be submitted to the COR/GTM at the address shown in paragraph (d) below. This must be done via a courier and not through the post office. A proper invoice must include the following information:

A cover page which would include the Client’s name (American

Consulate), the account number, invoice number, invoice date, the period the charges pertain to, and the company’s VAT number. It would have only three charging line items on it:

Price (in NIS) before VAT

VAT

Total with VAT

No other charging line items should be included on the cover page.

A cost breakdown of the services to include (in minutes, cost and total): Airtime, SMS, internet surfing, DATA plan, international roaming (charges for airtime, SMS units, and data), fees for other cellular providers and advanced features.

A break down per phone indicating the various charges of the phone numbers that belong to the client number. The columns format should look like the following:

Department Name:

Cellular

Number

Monthly

Charges

Duration of call in minutes

Airtime fee

SMS

units

SMS

fee

Advanced services

DATA

plan

Other cellular provider's fee

Total before

VAT VAT TOTAL

If an invoice does not contain the above information, the Government reserves the right to reject the invoice as improper and return it to the Contractor within 7 calendars days. The Contractor must then submit a proper invoice.

The COR will take each summary invoice and furnish the detailed invoice to the appropriate official in each individual Government agency. That agency representative will review the detailed invoice and either approve for payment or advise the COR of the inaccuracies found. It shall be the COR who will interact with the Contractor on any invoice problems.

The Contractor will send all invoices to the following address:

U.S. Embassy Jerusalem USAID

Attn: FMO c/o Embassy Branch Office TLV

18 Agron Road Attn: FMO

Jerusalem 9419003 71 Hayarkon Street

Tel Aviv 63903

Payment shall be made in local currency by Electronic Funds Transfer (EFT) within 30 days after receipt of the proper invoice.

The Government will provide annual proof of a direct exemption of Value Added

Tax (VAT); according to host country VAT laws.

For local VAT purposes, each invoice should state “Original Tax Invoice”.

Project Management and Supervision

In view of the importance of this project, the Contractor shall assign a specific Project Manager who will be the direct liaison with the COR concerning all work related to this contract. It will be the Project Manager’s task to direct, schedule, supervise, inspect and test the work under this contract, and to receive instructions from the COR. The Contractor’s Project Manager shall be able to speak and understand the English language at high level.

Quality control shall be the responsibility of the Contractor.

Key Personnel

The Project Manager must be able to converse in English. The Contractor shall assign the below key person who shall be the direct liaison with the COR concerning all work related to this contract. It shall be the Project Manager’s task to direct, schedule, supervise, inspect and test the work under this contract, and to receive instructions from the COR. The Project Manager shall be available Monday through Friday from 08:00 –

17:00, in addition to emergencies on weekends and holidays.

POSITION/FUNCTION

NAME

Project Manager

During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required below to the Contracting Officer at least 15 days before making any permanent substitutions.

After the first 90 days of performance, the Contractor may substitute a key person if the

Contractor determines that it is necessary. The Contractor shall notify the

Contracting Officer of the proposed action immediately. Prior to making the substitution, the Contractor will provide the information required below to the

Contracting Officer.

Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution, a complete resume for the proposed substitute. The proposed substitute shall possess qualifications comparable to the original key person. The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within 15 calendar days after receiving the required information. The Government will modify the contract to reflect any changes in key personnel.

VIII Implementation Process Coordinator

(RESERVED)

VIV Disclosure of Information

Any information made available to the Contractor by the Government shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

VV Reporting

(RESERVED)

VVI Technological Refreshment

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and Conditions –Commercial Items, paragraph (c), Changes; request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology.

The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the

Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

The contractor shall purpose these substitutions at a minimum once every two years.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

(a) The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

(b) The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

(c) The proposal shall discuss the impact on hardware, services, and delivery schedules.

The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

(d) Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.

V.VII Equipment Return/Defective Policy

If a SIM card is defective or is being returned, the SIM card will be exchanged within 2 business days.

Survivability and Recovery

The Contractor shall have a working system of network survivability in case of emergencies and serious disasters when all networks may be jammed or when parts of the network are destroyed.

The Contractor shall have a recovery plan in place that shall deal with such occurrences.

Termination of Lines/Plans

The Contractor shall not charge any penalty fees for terminating a line/plan during the contract year.

ATTACHMENTS

33. List of Attachments

ATTACHMENT…