1745-662 Amendment 2 Question and Answer.pdf
PDF 154 KB Posted
- Solicitation number
- 49115
- Issued by
- Washington
About this file
This document is an amendment to Request for Proposal (RFP) No. 1745-662 issued by the Washington State Department of Social and Health Services (DSHS) Economic Services Administration Division of Child Support (DCS). The RFP seeks vendors to provide alternate payment options for non-custodial parents paying child support, including collecting funds, identifying payer account information, and electronically transferring funds with payment remittance details to DSHS/DCS. The document provides answers to questions received from potential bidders regarding the current payment processing volumes, both statewide and in Snohomish County, as well as the software used by DCS to accept cash, check, and money order payments. DCS does not have a preference for a specific credit card processing company to facilitate credit card payments.
The document does not provide any information regarding pricing terms, set asides, incumbents, funding requirements or sources, or contract term and renewal options. DCS does not maintain statistics at the county level, so specific data for Snohomish County is not available.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment E - Contractor Intake Form.doc | DOC document | |
| Attachment G - Solicitation Schedule.pdf | ||
| 1745-662 Amendment 3.pdf | ||
| Attachment F - Applicant Reference Form.docx | DOCX document | |
| Attachment C - Certifications and Assurances.docx | DOCX document | |
| Attachment H-Payee Registration and W-9.pdf | ||
| 1745-662 -Request for Applications.pdf | ||
| Attachment D - RFA Bidder Response.doc | DOC document | |
| Attachment B - Submission Letter .docx | DOCX document | |
| 1745-662 Amendment 1 Questions and Answers .pdf | ||
| Attachment A - Sample Contract.pdf |
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Text version
Revised 9/09
STATE OF WASHINGTON
DEPARTMENT OF SOCIAL AND HEALTH SERVICES
ECONOMIC SERVICES ADMINISTRATION
DIVISION OF CHILD SUPPORT
P.O. Box 9162, Olympia, WA 98507-9162
DATE: March 13, 2018
TO: All Bidders – RFP 1745-662 – Alternate Payment Options for the DSHS/Division of Child Support
FROM: Ann Polanco, Solicitation Coordinator
Washington State Department of Social and Health Services
Economic Services / Division of Child Support
SUBJECT: Amendment N° 2 to DSHS/ESA RFP N°1745-662
Bidders Questions and DSHS Answers
DSHS is hereby amending the original Request for Procurement (RFP) N°1745-662 by providing answers to questions received from potential bidders within the allotted time.
See document that follows:
Revised 9/09
QUESTIONS AND ANSWERS RFP Nº 1745-662-02
Alternate Payment Options for the Division of Child Support
1. What is the amount of payments that are currently processed (in Snohomish County) through the existing pay by phone and web-based services linked from the DCS webpage locally and statewide?
Answer – The combined monthly statewide average for debit/credit card payments received through vendors linked to the DCS webpage during 2017 was 1,005 payments for a combined monthly statewide average of $315,878.43. The Division of Child Support (DCS) does not keep statistics at a local county level.
2. What are the potential amount of payments that could be processed at a "brick and mortar" facility hosting a credit card processing service (in Snohomish County)?
Answer – DCS does not have this data and does not guarantee the number of payments that could be processed using this type of service. The Division of Child Support (DCS) does not keep statistics at a local county level.
3. Do you have any data (for Snohomish County) in regards to whether patrons would use the credit card payment option if able to pay in person vs. by phone or internet?
Answer – DCS does not have this data. The Division of Child Support (DCS) does not keep statistics at a local county level.
4. What is the current software used by DCS to accept, document and report cash, check, money order payments?
Answer – Financial Management Imaging System (DISC Image) from IKON
5. Is there a credit card processing company that DCS would prefer to work with that would facilitate credit card payments and posting to accounts?
Answer – DCS does not have a preference.
File details come from the government source that posted it. Updated .