17-17 - COBRA Administration.pdf

This is a COBRA Administration pricing proposal form issued by the City of Lewisville Purchasing Division in Texas for the Annual Contract for Employee Health and Welfare Benefits. The City is seeking competitive sealed proposals for comprehensive employee benefits administration services, including third-party administrators for medical and dental coverage, pharmacy administration, medical and Rx stop loss insurance, ASO dental, fully insured vision, basic and voluntary life/AD&D, long-term disability, EAP, HSA, FSA, and COBRA administration. The proposal form requests detailed pricing and service specifications specifically for COBRA administration, including setup fees, online eligibility maintenance, online reporting capabilities, 24-hour customer support, HIPAA compliance documentation, and various COBRA-related notices and notifications required throughout the employee eligibility lifecycle.

The COBRA administration proposal requests carriers to provide monthly per-employee-per-month (PEPM) fees, minimum monthly costs if applicable, rate guarantees, and detailed pricing quotes. The form specifies that fees may apply to all employees or only those enrolled in COBRA-eligible plans. Bidders must submit all questions through the Bonfire platform's questions and answers section, and award will be determined in accordance with Texas Local Government Code Chapter 252. All services must comply with Americans with Disabilities Act regulations, and successful bidders must certify such compliance. The contract requires comprehensive documentation management, customer service via toll-free and online channels, research and notification of regulatory changes, and ongoing billing and premium collection services.