14-14 - Employee Assistance Program (EAP).pdf

This is a pricing proposal form for an Employee Assistance Program (EAP) submitted to the City of Lewisville Purchasing Division as part of a competitive sealed proposal process for Annual Contract for Employee Health and Welfare Benefits. The EAP component is one of multiple benefits services being procured, which collectively include Third Party Administrator services for medical and dental, pharmacy administration, medical/Rx stop loss coverage, ASO dental, fully insured vision, basic and voluntary life/AD&D, long-term disability, HSA, FSA, and COBRA administration. The proposal form requests carriers to provide detailed information about their EAP offerings, including home office location, years in business, total membership covered, number of public sector clients served, and availability of local account management. The form also requires carriers to specify service features such as 24/7 member access, national network management, training and legal/financial services, EAP website access, orientation programs, promotion and account management capabilities, comprehensive utilization reporting, and specialty onsite services including employee orientation, management training, seminars, and critical incident response services.

The pricing section of the proposal requires carriers to provide a Per Employee Per Month (PEPM) rate for all household members, calculate monthly and annual estimated costs based on the number of employees, indicate any rate changes with percentage and effective dates, and provide rate guarantee periods. Additional services must be quoted separately, including work-life services, fee-for-service rates, and a Safe Ride Program with specified visit options of either 6 or 12 visits per member. The proposal explicitly states that all goods and services must comply with the Americans with Disabilities Act (ADA) and related regulations, and successful bidders will be required to certify such compliance. Award will be determined in accordance with Texas Local Government Code Chapter 252, with all questions to be submitted through the Bonfire platform's questions and answers section.