Attachment_6_-_Task_Order_RFP_FINAL.pdf

1625DC-19-R-00001

Attachment 6 – Task Order 1 – Request for Proposal (RFP)

B-SUPPLIES OR SERVICES

See attachment 7 – Pricing Sheet

[END OF SECTION B]

C-DESCRIPTION/SPECIFICATIONS

PERFORMANCE WORK STATEMENT (PWS)

1. GENERAL

1.1 General Information

This is a non-personal services contract to provide warehouse, conference center support, mail, furniture installation/assembly, moving services, logistics, general administrative support and project management logistics support to the Bureau of Labor Statistics (BLS), Office of

Administration (OA), Division of Administrative Services (DAS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Description of Services

The contractor shall provide all personnel, equipment, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform warehouse, conference center support, mail, furniture installation/assembly, moving services, and general administrative support services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.3 Background

BLS is the principal fact-finding agency for the Federal Government in the broad field of labor economics and statistics. The BLS mission is to produce impartial, timely, and accurate data relevant to the needs of our users and to the social and economic conditions of our nation, its workers, and their families.

OA is responsible for planning, executing, and evaluating a broad and responsive management and administrative program that supports the programmatic and technical responsibilities of the

BLS. The work performed under this contract supports the BLS national office, in the Postal

Square Building, which houses approximately 1,800 BLS federal and contract staff members throughout approximately 740,000 square feet of space.

DAS is part of BLS and is located within the BLS national office in Washington, DC. The mission of DAS is to plan, develop, and direct the Bureau's administrative functions through expertly managed customer service in the areas of building management, space, telecommunications, wellness, procurement, property management, print, mail, and records management. DAS is one of five divisions within OA in BLS.

The Workforce Development and Training Branch (WDTB) in the Division of Human Resources and Organizational Management (DHROM), in OA provides training and development services to the BLS, and operates and manages the Conference and Training Center (CTC).

The CTC is an education and conference facility that supports the development of the BLS workforce. It is used primarily for training sessions, meetings, conferences and other educational events. The facility consists of meeting rooms, video conferencing rooms, a boardroom, personal computer training rooms, a central reception area, and a small and large pantry. The rooms in the CTC vary and can accommodate group sizes from a group under ten to a group up to 300.

1.4 Scope

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items as necessary to provide on-site warehouse, conference center support, mailroom, furniture installation/assembly, clerical, and moving services as defined in this PWS, except as otherwise identified in the section titled, Government Furnished Equipment (GFE). Contractor personnel shall not be supervised by Government employees. The contractor shall be responsible for ensuring employees assigned under this contract comply with all PWS requirements, as applicable.

1.5 Description of Objectives

The Contractor shall provide services in support of OA, DAS and CTC programs in the areas of warehousing, conference center support, mail, furniture installation/assembly, moving services, and general administrative support. The services include, but are not limited to, the following objectives:

Objective 1 – Manage the Warehouse

Warehouse operations receives, processes, and distributes items ordered by BLS employees, performs asset accountability tasks, and is responsible for responding to helpdesk tickets related to property management and logistics.

The contractor shall provide daily warehouse support which includes, but is not limited to:

A. Verifying incoming delivery materials and merchandise against receiving documents and reporting any discrepancies or damages to the recipient;

B. Receiving and delivering incoming mail and packages to BLS employees, establishing accountability for those items;

C. Barcoding incoming accountable property;

D. Processing asset accountability paperwork;

E. Performing various tasks related to the lifecycle of assets and asset accountability;

F. Loading and unloading, lifting, and moving materials from trucks and distribution areas;

G. Assisting in the breakdown of oversized packages when delivered to the Postal Square

Building (PSB) loading dock;

H. Storing, stacking, and palletizing in accordance with prescribed methods;

I. Operating warehouse equipment, including ride-on and pull type forklifts that pull up to

8,000 pounds;

J. Ensuring warehouse equipment and supplies are in working order;

K. Conducting annual physical inventory of building assets;

L. Replacing workstation light bulbs;

M. Ensuring the warehouse is operated in a safe manner and that staff are appropriately trained in operating procedures;

N. Conducting inventory of stored materials and reporting deterioration and damage;

O. Assembling, dismantling, moving, and installing free standing office furniture;

P. Preparing data and non-data equipment and furniture for disposal;

Q. Securing assets while in contractor chain of custody to protect against loss or theft;

R. Palletizing supplies/equipment in preparation for recycling and disposal;

S. Moving and routing materials to and from prescribed locations;

T. Assisting customers with sending outbound shipments;

U. Completing work in accordance with procedures and guidelines established by the

Government;

V. Setting-up and breaking down conference center furniture and staging equipment, including plugging in and taping down cords, in accordance with room set-up guides;

W. Responding to, completing and documenting customers’ helpdesk requests related to property management and logistics;

X. Communicating with customers to ensure a high level of service;

Y. And providing weekly reports of all tasks completed.

Information on Warehouse Volume: The table below provides Government estimates for this contract based on historical data for tasks handled by the warehouse, and shall not be considered a contractual limit.

Item Frequency Volume

Boxes of paper delivered Weekly 30

Pick-up furniture items for disposal Weekly 40

Pick-up data/non-data items for disposal Weekly 124*

Prepare/Update electronic documents used for disposal procedures Daily 10

Workstation Lighting Weekly 1

Moving Boxes Monthly 231

Move furniture within the building Monthly 4

Meetings set-up and supported in conference center Weekly 90**

Packages received, processed and delivered to customers Weekly 148*

*High peak time-frames – When budget opens, annual physical inventory, refurbishment projects and annual IT orders.

** On days when the Conference Center hosts large gatherings, additional support may be required.

Objective 2 – Support Mail Operations

Mail Operations receives, processes, distributes, and sends out incoming and outgoing United

States Postal Service (USPS) and express mail for BLS employees in the national office. The mail function also handles interoffice mail within PSB and between the Francis Perkins Building

(FPB) and other locations in the greater Washington, DC area.

The contractor shall provide daily mail operations support which includes but is not limited to:

Primary Activities:

A. Receiving incoming U.S. Postal Service mail, express mail, freight, messenger items, and newspapers from PSB loading dock and ceremonial lobby, all of which arrive at different times within the workday;

B. Sorting mail into the mail slots located in the mailroom. Sorting other items as required;

C. Distributing mail to the correct BLS employee and/or office;

D. Researching all incomplete or incorrectly addressed incoming mail for delivery to the correct BLS employee and/or office;

E. Accepting receipt of accountable mail and delivering to the correct BLS employee and/or office;

F. Processing outgoing mail, which includes weighing and metering mail;

G. Processing confidential bin requests by delivering, picking up, and emptying bins;

H. Conducting a basic inventory of mail supplies and ensuring that supplies are adequate to complete daily work activities;

I. Performing administrative duties related to mail, including data entry into electronic systems and completing and filing paperwork;

J. Providing customer service related to mail, which includes assisting customers with the mail process, answering phones, taking messages, notifying customers of returned mail, and providing customers with mail supplies;

K. Using mail folding/stuffing equipment to assist with specialty jobs such as folding brochures and stuffing envelopes;

L. Responding to helpdesk tickets related to mail management;

M. And providing weekly reports of all tasks completed.

Information on Mail Volume: The table below provides Government estimates for this contract based on historical data for tasks handled by the mail room, and shall not be considered a contractual limit.

Item Frequency Volume

Mail received, sorted, and delivered Daily 170 pieces

General PSB mail metered Daily 8 pieces

Survey Mail metered Monthly 50 pieces

Packages and Accountable mail processed Daily 2 pieces

Newspapers delivered Daily 5 pieces

Specialty work such as folding jobs Monthly 1,500 pieces

Pick-up/delivery of confidential bins (fulfilled through helpdesk requests) Monthly 5 requests

Secondary Activities. Complete work in accordance with procedures and guidelines established by the Government. (To be performed on a substitute basis in the absence of federal staff who normally perform the function):

A. Completing daily mail runs by delivering official government mail, interoffice mail, and other items to employees in PSB in accordance with established timeframes. Mail runs occur twice daily and span 55 mail stops spread over six floors at PSB.

B. Transporting mail and other cargo to and from destinations in the Washington

Metropolitan area using a government-provided vehicle, including making twice daily deliveries to DOL headquarters (Frances Perkins Building). The contractor must abide by all safety and standard operating procedures pertaining to use of vehicle at all times.

C. Ensuring the government provided mail vehicle is well maintained and complete required paperwork pertaining to use of vehicle. This includes purchasing the type of gasoline required by the Government.

Information on substitutions: The table below provides Government estimates on volume of work for tasks handled by the Mail Clerk, and shall not be considered a contractual limit.

Item on substitute basis Frequency Volume

Mail runs Twice a day, daily to DOL headquarters

6 weeks out of the calendar year

Transporting cargo in BLS van

Twice a day, daily to areas within greater Washington

DC

6 weeks out of the calendar year

BLS vehicle maintenance check and Driver’s Log Daily

6 weeks out of the calendar year

Objective 3 – Perform Furniture Installation/Assembling Activities

The furniture function coordinates with the DAS Branch of Space Management (BSM) to perform tasks received through furniture help desk tickets and other channels (i.e. BSM emails).

The nature of these tasks involve assembly and disassembly of a broad range of office furniture.

Work ranges in complexity and required skill level, from simple installation of keyboard trays, to more complex assembly and reconfiguration of modular furniture.

The contractor shall provide daily furniture installation/assembly support which includes, but is not limited to:

A. Assembling, dismantling, moving, and installing free standing office furniture;

B. Disassembling and reassembling system furniture panels and components. May include minor or major changes to workstation layout;

C. Off-loading new products;

D. Uncrating new product;

E. Pulling necessary product from designated storage areas;

F. Returning surplus product to designated storage areas;

G. Organizing storage areas so like product is grouped together;

H. Repairing existing systems furniture such as overhead storage components, drawer units, task lights fixtures, locks, work surfaces, etc.;

I. Assembling wood casegoods, and modular furniture in private offices;

J. And completing work in accordance with procedures and guidelines established by the

Government.

The following space conditions shall be met:

o All work areas of the reconfiguration must remain neat and orderly as the contractor leaves the job site each day.

o All corridors, elevator lobbies, loading dock and major traffic areas around the impacted areas need to be kept clean and free of parts and materials daily prior to the departure of the contractor.

o Upon completion of each project the contractor shall ensure that the area is clean and ready for occupancy.

o BLS will designate an area for storage and staging of materials for each project.

o Contractors will have use of freight elevators, no reservations are required.

o The contractor will have access to the loading dock when necessary;

Information on Furniture Installation/Assembly Volume: The table below provides Government estimates for this contract based on historical data for tasks handled by the furniture installer/assembler, and shall not be considered a contractual limit.

# of new furniture pieces to be assembled Annually 25

Furniture installation helpdesk tickets

(breakout of subcategories below)

A. Keyboard tray installations

B. Monitor arm installations

C. Sit-to-Stand installations

D. Furniture reconfiguration

E. Chair repairs

F. Repair of overhead cabinets

G. Repair of drawer cabinets

H. Repair or replacement of locks and/or lock cores

I. Task light replacement

J. Tack boards installations

K. Work surface height change

L. Replacement or repair of panels

M. Replacement of systems furniture raceway covers

Annually 260

Objective 4 – Provide general administrative support, including office maintenance, recordkeeping, and miscellaneous clerical support

General administrative support requires the contractor perform a variety of clerical tasks in support of the DAS mission, including providing customer service, office equipment management, data entry, general paperwork, familiarization with agency regulations and support systems, parking pass distribution, filing, photocopying, faxing, scanning, working in the online HelpDesk system, and providing miscellaneous clerical support.

The contractor shall provide daily administrative support which includes, but is not limited to:

A. Covering DAS front desk and serving as the point of contact for all “walk-in” customers to the DAS office suite. The contractor shall determine the customer’s needs, provide assistance, and direct customers to the appropriate point of contact, as needed.

B. Answering the DAS main office phone line. The contractor shall determine the customer’s needs, provide assistance, and direct customers to the appropriate point of contact, as needed, as well as transferring calls, and taking messages.

C. Reviewing, assigning, closing, and tracking helpdesk tickets for all DAS functions. Note that the contractor is responsible for review and assignment of all ticket categories, even those that the contract is not fulfilling. Some ticket categories are performed by other

DAS federal or contract staff.

D. Distributing BLS approved parking passes to PSB employees and visitors. This entails electronically inputting and tracking each approved parking pass in the BLS parking database.

E. Ensuring all DAS general-use printers, copiers, paper shredders, and other pieces of equipment are fully stocked with paper, toner, and supplies at all times. The contractor shall monitor functionality of these devices to ensure they are working properly and inform the Contracting Officer Representative (COR) if service calls are needed. The contractor shall ensure all general use office supplies, such as staplers and hole-punches, are stocked and functioning properly, and that print areas are neatly maintained.

F. Serving as the procurement file custodian. The contractor shall be responsible for tracking hardcopy procurement folders, distributing them to staff members, and retrieving/filing them in a filing system as needed.

G. Preparing work spaces within DAS. This entails tidying the work space and stocking it with necessary office supplies and equipment.

H. Distributing mail that is delivered to the office to the mailboxes of employees within

DAS. The contractor shall route documents to the appropriate location within the BLS national office, as needed.

I. Providing miscellaneous services and clerical tasks to maintain the office environment, as needed.

J. Printing materials, making photocopies, scanning, faxing, and assembling documents and information, as directed.

K. Filing and organizing both hardcopy folders and electronic records.

L. Performing data entry.

M. Completing work in accordance with procedures and guidelines established by the

Government.

Information on General Clerical Support: The table below provides Government estimates for this contract based on historical data for tasks handled by the general admin clerk, and shall not be considered a contractual limit.

Customer “walk-ins” Daily 45

Phone calls Daily 45

Maintain DAS office equipment (Print / Copy

Machines) Daily Up to 15

Incoming helpdesk tickets Daily 23

Objective 5 - Provide Moving Services.

Objectives for moving services include but are not limited to: load, transport, and deliver furniture, equipment, mail, and other items both within the BLS National Office and to locations within a 50 mile radius of BLS; complete appropriate paperwork for property accountability purposes; ensure accountability of property is maintained while in contractor’s custody.

Information on Moving Services: The table below provides Government estimates for this contract based on historical data for tasks handled by the warehouse staff, and shall not be considered a contractual limit. The vehicle size that the below trip count is based on is 24 foot.

# of trips to GSA (Springfield, VA) Annually 12 trips

# of trips to UNICOR (Landover, MD) Annually 3 trips

1.6 Key Personnel

The following personnel are considered key personnel by the Government and essential for the successful completion of this task order when full support is specified in the task order.

Program Manager/On-site Lead

Warehouse Supervisor

Mail Clerk II

Furniture Installer/Assembler

1.6.1 The contractor shall provide a program manager/on-site lead who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the contractor when the manager is absent, and shall be designated in writing to the contracting officer. The program manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The program manager or alternate shall be available between 8:00 a.m. and 4:30 p.m., Monday thru Friday, except for Federal holidays or when the government facility is closed for administrative reasons.

1.6.2 The Government reserves the right to review the qualifications of contractor staff proposed for assignment to any position designated as “key personnel” prior to acceptance. The contractor shall supply documentation (resumes, certificates, skills profiles, etc.) to substantiate potential key personnel candidates qualifications to the COR in order to ensure consistency and conformity with the labor category descriptions and contract requirements. COR approval of additions or replacements to key personnel is required prior to assignment to the contract.

1.7 Labor Categories and Qualifications

The table below provides the Government minimums for this contract based on historical data and shall not be considered a contractual limit. The minimums reflect the anticipated need of

BLS/OA/DAS. These minimums are subject to change. The contractor shall propose labor mixes on a fixed-price basis, taking into account the nature and volume of work and estimated number of employees by labor category, for the requirements outlined in this task order.

The contractor shall deploy resources across all functional areas.

Labor Category Primary Functional

Area(s)

Estimated # of Full Time

Employees

Minimum Coverage*

Project Manager/On-site

Lead

All (warehouse, conference center, mail, furniture installation/assembly, moving services, and general administrative support services)

1 FTE

1 person in this role, 8:00 a.m. to 4:30 p.m. all workdays

Warehouse Supervisor Warehouse 1 FTE 1 person in this role, 8 hours a day all workdays

Warehouse Specialist Warehouse 2 FTE

2 persons in this role, 8:00 a.m. to 4:30 p.m. all workdays

Material Handling Laborer All

4 FTE

2 persons in this role in conference center:

- 1 from 6:30 a.m. to

3:00 p.m. all workdays

- 1 from 8:30 a.m. to

5:00 p.m. all workdays

2 persons in warehouse from 8:00 a.m. to 4:30 p.m. all workdays

General Clerk II DAS Front Desk 1 FTE

1 person in this role, 8:00 a.m. to 4:30 p.m. all workdays

Mail Clerk II Mail, Back-up mail driver 1 FTE

1 person in this role from 8:00 a.m. to 4:30 p.m. all workdays

Truck Driver, Medium Moving Services

On-call (see estimated number of trips in

Objective 5 above)

No daily minimum

Furniture

Installer/Assembler All 1 FTE

1 person in this role from 8:00 a.m. to 4:30 p.m. all workdays

* Minimum coverage is meant to reflect times in which a person must be present. Other resources may be deployed by the project manager/on-site lead as deemed appropriate. The contractor may use any combination of resources to meet the minimum coverage requirements.

1.7.1 Project Manager/On-site Lead Description: Responsible for management of this task order.

Responsible to customer for the coordination and execution of assigned task orders. Jointly assesses project/task order status with customer. Advises customer in matters of program administration. Provides full service task management duties to manage and oversee assigned contractors. Performs contractor reviews and coordinates daily and long-range task requirements with BLS. Ensures contractor requirements in the quality assurance plan are addressed. Ensures staffing requirements and minimum coverage hours are met.

Project Manager/On-site Lead Qualifications: Must have a minimum of a bachelor's degree from an accredited educational institution. Must have a minimum of five years of recent relevant work experience, focusing on management of administrative functions and/or logistics consistent with the scope of this task order. Recent means no more than 5 years ago. Experience must include at least three years of experience in managing a contract in administrative services, including on-site decision-making authority. Experience with Government contracts is preferred. Must have at least three years of experience in supervising employees, which includes assessing employee training needs, assisting employees in skill building, providing performance feedback, identifying appropriate staffing mix and hiring qualified candidates, and troubleshooting staffing concerns. Must have knowledge of warehouse operations and logistics principles. The contractor must be able to communicate effectively, both verbally and in writing.

1.8 Type of Contract/Period of Performance

1.8.1 BLS intends to issue a fixed price task order. This is not a labor-hour requirement.

The contractor is expected to deploy resources to functional areas that fluctuate in accordance to business needs of the agency. This should be structured to allow surges and slowdown in work requirements without impact to quality of work.

Examples:

Furniture installation is busier during periods of building refurbishment and office moves.

The Conference and Training Center hosts large events and therefore may need to redeploy to cover extra needs.

Annual physical inventory in March - April means additional scanning work for warehouse staff.

1.8.2 The period of performance shall be for one (1) base year of 12 months and four (4) 12-month option periods. The estimated period of performance reads as follows:

BASE – 07/01/2019 – 06/30/2020

Option Period I – 07/01/2020 – 06/30/2021

Option Period II – 07/01/2021 – 06/30/2022

Option Period III – 07/01/2022 – 06/30/2023

Option Period IV – 07/01/2023 – 06/30/2024

6-month Extension – Can be exercised at the end of the BASE or any of the 4 option periods.

1.9 Confidentiality and Security Requirements

The contractor agrees to comply with the BLS Confidentiality and Security Requirements -

Attachment 5. Additionally, contractor employees must comply with all provisions of law that affect information acquired by the BLS as set forth in the BLS Agent Agreement.

[END OF SECTION C]

D-PACKAGING AND MARKING

There are no clauses in this section.

[END OF SECTION D]

E-INSPECTION AND ACCEPTANCE

There are no clauses in this section.

[END OF SECTION E]

F- Deliveries or Performance

F.1 PERFORMANCE MEASURES

1. Quality Control Plan (QCP)

The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performance in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. The contractor’s QCP is the means to assure that work complies with contract requirements. The

QCP shall be submitted along with the contractor’s proposal. Copies of a comprehensive written

QCP shall be submitted to the official designated by the Government, including, CO and COR within five working days when changes are made thereafter.

2. Quality Assurance (QA)

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). Additional, more specific quality assurance measures may be included in individual task orders as appropriate to the deliverables of such orders.

3. Performance Requirements Summary

The contractor services requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

F.2. QUALITY ASSURANCE MATRIX

Topic Description

Performance Threshold

(max error rate)

Method of Surveillance

PO 1: Adequate

Staffing

The Contractor shall maintain adequate, experienced, and qualified staff to support program requirements and to meet minimum coverage requirements.

The Contractor demonstrates eagerness and willingness to resolve performance issues in an acceptable manner.

100% of the time COR review

PO 2: Customer

Service

The Contractor shall provide courteous, responsive, timely, effective customer service to all DOL customers and other individuals encountered during the course of performing contract work.

95% of the time

Customer feedback, COR review

PO 3: Technical Proficiency

Contractor personnel shall demonstrate proficiency and knowledge in all matters in scope of the TO. All agency specific required trainings to maintain proficiency are completed in a timely manner.

95% of the time COR review

PO 4:

Completion of

Work, Timeliness

The Contractor shall perform all tasks in scope of the TO in a timely manner, as specified by procedures and guidelines provided by the Government (both written and verbal).

95% of the time COR review

PO 5:

Completion of

Work, Accuracy and Quality

The Contractor shall perform all tasks in scope of the TO with accuracy and quality, as specified by procedures and guidelines provided by the Government

(both written and verbal).

95% of the time

COR review, Monthly quality checks and inspections

PO 6:

Government

Procedures and

Guidelines

The Program Manager/On-site Lead shall inform all contractor personnel of all procedures and guidelines established by the government (both written and verbal), keeping them abreast of procedural changes. The Contractor personnel shall adhere to these procedures and guidelines.

95% of the time COR review

PO 7: Safety

The Contractor shall maintain safe and efficient working conditions in all applicable work spaces.

100% of the time

COR review, monthly safety inspections

PO 8:

Documentation and Deliverables

The Contractor shall document work performed for tasks in scope of the TO.

The Contractor shall submit clear and logical weekly reports on progress. The

Contractor shall submit all deliverables outlined in the “Deliverables”

100% of the time COR review

F.3. DELIVERABLES

Deliverable Frequency Number of Copies Medium/Format Submit To

Deliverable Frequency Number of Copies

Medium/Format Submit To

Quality Control Program Original Draft (base year):

Submitted with contractor proposal.

Original Final (base year):

60 days after contract award.

Revisions:

Within 5 working days when changes made.

1 Email attachment in

MS Word

CO, COR

Property Weekly Report Weekly 1 Email attachment in

MS Word

COR

Mail Operations Staff

(MOS) Weekly Report

Weekly 1 Email link to document

COR

COR Information Report Weekly 2 Hard Copy Branch Chief /

COR

Furniture Closed Calls

Report

Bi-Weekly 1 Email attachment in

MS Word

Space

Management

Team / COR

Contractor's Progress

Report

Monthly 1 Email attachment in

MS Word

COR

Contractor's Progress

Report (Consolidated)

Annual 1 Email attachment in

MS Word

COR

Government Furnished

Equipment (GFE)

Inventory

Monthly 1 Email attachment in

MS Word

COR

Safety Report Monthly 1 Email attachment in

MS Word

COR

Miscellaneous Reports As Requested 1 TBD COR

Contract Deliverables

Report (tally of weekly numbers)

As Requested 1 Email link to document

COR

Moving Box Issue Log

Update

As Issued N/A N/A N/A

Boxes of Paper Issue Log

Update

As Issued N/A N/A N/A

Receiving “Cost” Log

Update

Daily N/A N/A N/A

Receiving “No-Cost” Log

Update

Daily N/A N/A N/A

Mail Room Metering Log Daily N/A N/A N/A

Mail Room Daily

Activity Report

Daily N/A N/A N/A

Data Disposal

Spreadsheet

Upon Pick-Up 1 Email link to document

Property

Management

Team

Non-Data Disposal

Spreadsheet

Upon Pick-Up 1 Email link to document

Property

Management

Team

GSA Furniture Disposal

Spreadsheet

Upon Pick-Up 1 Email link to document

Property

Management

Team

Metal Recycling Disposal

Spreadsheet

Upon Pick-Up 1 Email link to document

Property

Management

Team

F.4. CONTRACTOR PERFORMANCE ASSESMENT REPORTING SYSTEM (CPARS)

Post Award Evaluation of Contractor Performance:

Contractor Performance Evaluations: Interim and final contractor performance evaluations shall be prepared in the Department of Defense’s Contractor Performance Assessment Reporting

System (CPARS) per Federal Acquisition Regulation Subpart 42.15 and the CPARS user manual at www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf . An interim contractor performance evaluation is prepared and completed as determined by the contracting officer

(known as the assessing official in CPARS).The final performance evaluation is prepared and completed within 120 days after completion of the contract, purchase order, delivery order or

Order, or Blanket Purchase Agreement call order over the simplified acquisition threshold.

Complete details on the business steps associated with the CPARS process is at FAR Subpart

42.15 and the CPARS User Manual at www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf. Electronic Access to

Contractor Performance Evaluations:

a. The Contractor shall designate a performance evaluation review representative

(PERR)(Known as the contractor representative in CPARS) in paragraph (e) below who will be responsible for reviewing the contractor’s interim and final performance evaluation assessments completed by the Government before the assessments are finalized in CPARS. The Contractor is responsible for keeping its PERR information in paragraph (e) current with the contracting officer throughout the life of this contract. Only the PERR may access, review, and comment on the contractor’s performance evaluations in CPARS prior to finalization.

b. The agency Focal Point (FP) or Alternate FP, are the only individuals who can grant CPARS access to the PERR.

c. Once award is made, the agency FP or Alternate FP will grant access to the PERR. The

PERR will receive a system-generated email when: access has been granted to CPARS; and there is a performance evaluation assessment to review. Only the PERR receiving the email has access to the assessment.

d. The CPARS website is www.cpars.gov. The website provides a drop down menu for “FAQs” and “Guidance,” where the PERR can obtain a CPARS User Manual. New PERRs can access on-line training at the drop down tab for “Training.”

[END OF SECTION F]

G- CONTRACT ADMINISTRATION DATA

G.1. INCORPORATION OF CONTRACTOR’S AGREED UPON PROPOSAL

It is understood and agreed that the Contractor(s) proposal to the U.S. Department of Labor, Bureau of Labor Statistics dated TBD, submitted in response to this RFP shall be incorporated by reference into this order. The contractor shall perform the work in accordance with their proposal, the order, and any modifications issued against this order. In the event of conflict or inconsistency between the proposal and award, precedence shall be given in the following order:

(1) Betterments: Any portions of the accepted proposal which both conform to and/or exceed the minimum requirements of the PWS.

(2) The PWS and clauses of the purchase order.

http://www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf http://www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf

(3) All other provisions of the accepted proposal.

(END OF PROVISION)

G.2 ELECTRONIC SUBMISSION OF PAYMENT REQUEST CLAUSE (FEBRUARY

2014)

(a) Definitions. As used in this clause-

(1) Contract financing payment has the meaning given in FAR 32.001.

(2) Invoice payment has the meaning given in FAR 32.001.

(3) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic Payment Requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a

Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this clause, and therefore no additional electronic invoice submission is required.

An original invoice shall be prepared and submitted to the Department of Labor (DOL) by email to:

DOL-BLS@quickpay.dol.gov

(c) Data Transmission. A contractor must ensure that the data transmission method and format comply with the following provisions:

(1) The contractor shall:

a. Address the invoice to the appropriate e-mail address specified in the contract.

b. Submit the invoice via attachment in PDF or TIFF format.

c. Submit only one invoice per electronic submittal.

d. Enter specific information in the subject line of the e-mail in the following format:

<Contractor Name>, Bureau of Labor Statistics, <Contract Number, BPA

Call or Order Number>, Invoice Number, <Invoice Amount>

Example: ABC Co, OASAM, DOL00-00-X0000/X0000, Invoice Number AB-

1298433, $15,000.00.

e. Submit a copy of the email with the attached invoice to the contracting officer’s representative (COR) at the COR email address specified in the contract.

f. Before sending another e-mail with the same invoice attachment, confirm whether DOL has already responded and/or whether you have received a success or failure response to your submission.

(2) The contractor MUST NOT:

https://www.acquisition.gov/far/current/html/Subpart%2032_1.html#wp1024838 https://www.acquisition.gov/far/current/html/Subpart%2032_1.html#wp1024838 mailto:DOL-BLS@quickpay.dol.gov

a. Submit an invoice that exceeds the size limit of 16 megabytes (approximately

400-500 pages). However, if the invoice exceed this limit, a summary invoice attachment of less than 16 megabytes should be e-mailed to the payment e-mail address above; while the detailed invoice, including any supplemental information, shall be sent to the COR or other representative at the address.

b. Submit an invoice that is heavy in shading or color.

1. An e-mailed PDF image cannot have any text that has a background with any color other than white. If the image has a shaded background, it will be converted to black, and the text will be illegible.

2. An emailed TIFF image must be black and white.

c. Submit more than one attachment, as subsequent attachments will not be recognized.

d. Submit more than one invoice in a single attachment.

e. Attempt to use the “Recall or Resend” email message feature.

(d) General Information. Payment due dates will be calculated only from the date that invoices are received in the electronic invoicing e-mail box and determined to be proper invoices.

Inquiries regarding invoices should be e-mailed to BLSInvoiceInquiry@dol.gov. The relevant invoice must be attached to the inquiry e-mail and the subject line of the e-mail must state “INQUIRY,” followed by the information described in paragraph (1) d. above.

Example: INQUIRY: <Contractor Name>, Bureau of Labor Statistics, <Contract

Number, BPA Call or Order Number>, Invoice Number, <Invoice Amount>

Do NOT use the electronic invoicing e-mail address for inquiries about the invoice.

(e) Invoice requirements. Invoices shall comply with FAR 32.905.

(f) Exceptions. Paper invoices should only be faxed or mailed through U.S. mail when electronic mail cannot be accomplished.

When invoices must be faxed due to e-mail size limitations, fax them to: 202-691-7796

When paper invoices must be mailed due to e-mail size limitations, mail them to the following address:

U.S. Department of Labor

Bureau of Labor Statistics

2 Massachusetts Avenue, N.E.

Room 4135

Washington, D.C. 20212

(END OF CLAUSE)

mailto:BLSInvoiceInquiry@dol.gov https://www.acquisition.gov/far/current/html/Subpart%2032_9.html#wp1032997

G.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR) CLAUSE (DOLAR

2952.201-70)

CONTRACTING OFFICER'S REPRESENTATIVE (COR) CLAUSE

(a) The COR of the US Department of Labor, Bureau of Labor Statistics, is hereby designated to act as contracting officer's technical representative (COR) under this contract.

(b) The COR is responsible, as applicable, for receiving all deliverables; inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual scope of work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

(c) The COR does not have the authority to alter the contractor's obligations under the contract, and/or modify any of the expressed terms, conditions, specifications, or cost of the agreement. If, as a result of technical discussions, it is desirable to alter/change contractual obligations or the scope of work, the contracting officer must issue such changes.

G.4 CONTRACTOR’S OBLIGATION TO NOTIFY THE CONTRACTING OFFICER

OF A REQUEST TO CHANGE THE CONTRACT SCOPE (MARCH 2012)

(a) Except for changes identified in writing and signed by the Contracting Officer, the Contractor is required to notify, within five working days of receipt or knowledge, any request for changes to this contract (including actions, inactions, and written or oral communications) that the

Contractor regards as exceeding the scope of the contract. On the basis of the most accurate information available to the Contractor, the notice shall state:

(1) The date, nature, and circumstances of the conduct regarded as a change in scope;

(2) The name, function, and activity of each Government individual and Contractor official or employee involved in, or knowledgeable about, such conduct;

(3) The identification of any documents and substance of any oral communication involved in such conduct;

(b) Following submission of this notice, the Contractor shall continue performance in accordance with the contract terms and conditions, unless notified otherwise by the Contracting Officer.

(c) The Contracting Officer shall promptly, within 5 business days after receipt of notice from the Contractor, respond to the notice in writing. In responding, the Contracting Officer shall either:

(1) Confirm that the Contractor's notice identifies a change in the scope of the contract and directs the Contractor to stop work, completely or in part, in accordance with the Stop Work provisions of the contract;

(2) Deny that the Contractor's notice identifies a change in scope and instruct the Contractor to continue performance under the contract; or

(3) In the event the Contractor's notice does not provide sufficient information to make a decision, advise the Contractor what additional information is required, and establish the date by which it should be furnished and the date thereafter by which the Government will respond.

G.5 SECTION 508 COMPLAINCE

Section 508 of the Rehabilitation Act, as amended in 1998 by Public Law 105-220 (the

Workforce Investment Act), applies to Federal Agencies and the Contractors acting in support of the Agency. The Contractor is required to provide Section 508 systems and components when

Federal agencies develop, procure, maintain, or use Electronic and Information Technology

(EIT). The Contractor shall ensure that its system and components allow Federal employees and members of the public with disabilities access to and use of information and data that is comparable to the access afforded Federal employees and members of the public who are not individuals with disabilities. The term electronic and information technology includes, but is not limited to, computers, printers, software applications, telecommunications products (such as telephones), information kiosks and transaction machines, Internet/Intranet sites, multimedia, and office equipment such as copiers and fax machines.

For all EIT procured, maintained, developed or used at DOL to include electronic documents, software, websites and webpages created or maintained by the Contractor, in order to meet

Section 508 accessibility requirements, the Contractor shall:

1. Provide summary narrative text descriptions or a data tables describing each complex graphic

(e.g., pie graphs, line graphs, maps, bar graphs, flow charts) in a separate comma-separated values/character-separated values (CSV) file.

2. Label each figure or graphic image with an alternate text description.

3. Contracted vendor support staffs producing EIT deliverables must have a working knowledge of Section 508 and performing Quality Assurance Testing for Section 508; must include this information for the individuals proposed on the contract.

4. Contractors are responsible for having updated authoring and testing tools to produce Section

508 output on their own; the Government will not provide these tools.

5. Unless otherwise stated in the specification of the Contract, two digital copies of any report over 25 pages shall be delivered in media formats readable by Windows-based programs; one copy shall be formatted in Microsoft Word and the second shall be in the Portable Document

Format (PDF). Color and/or black & white PDFs are acceptable. Unless permitted by the specifications, reports shall not be submitted in HTML format.

Additional information about accessibility standards related to Section 508 may be found at http://section508.gov/ . The Section 508 Standards provide the minimum Government requirements.

Additional information on creating accessible .pdf files is available at http://www.section508.gov/docs/pdfguidanceforgovernment.pdf.

[END OF SECTION G]

http://www.section508.gov/docs/pdfguidanceforgovernment.pdf.

H-SPECIAL CONTRACT REQUIREMENTS

H.1 SECURITY REQUIREMENTS

Security Requirements - See Attachment 5 – BLS Confidentiality and Security Contract

Requirements. These Security Requirements are applicable to Task Order 1.

H.2 KEY PERSONNEL

The following individual(s) is/are hereby designated as Key Personnel in the performance of the contract:

Name Position

TBD Program Manager/On-site Lead

Warehouse Supervisor

Mail Clerk II

Furniture Installer/Assembler

Key personnel assigned to this project will be approved by the Contracting Officer. Approved

Key personnel cannot be changed without notification to the Contracting Officer’s

Representative and Contracting Officer. A proposed replacement should be provided as soon as possible but no later than 30 days, and must meet the position education and experience requirements as noted in the Performance Work Statements.

H.3 GOVERNMENT FURNISHED PROPERTY

H.3.1 Services

The Government will provide personnel with assistance related to computer and IT set-up.

H.3.2 Facilities

The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

H.3.3 Utilities.

All utilities in the facility will be available for the Contractor’s use in performance of the tasks outlined in the PWS. The contractor shall instruct employees in utilities conservation practices.

The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

H.3.4 Equipment

The Government will provide access to general office equipment and supplies such as laptops, printers, scanners, walkies, etc. Contractor employees must abide by the agency Rules of

Behavior and other policies and standards set forth by the Government and BLS regarding the use of this equipment.

In addition to shared office equipment, the Government will provide additional equipment, including a forklift and pallet jacks, for use by the Contractor to perform tasks as negotiated in specific task orders. The Contractor shall be responsible for maintaining the existing GFE outside of the standard office equipment.

The Government will provide a vehicle to use for the transport of mail as required by the contract in Section 1.5 Objective 2: Support Mail Operations. The Contractor shall use the provided vehicle in accordance with BLS policies and procedures.

The Contractor shall at all times protect and preserve from loss, damage, or harm all Government property. The Contractor shall be responsible for safeguarding all Government equipment, information and property while providing services in this contract, and when, in a Government facility. The Contractor shall report to the COR or CO by telephone, any accidents involving damage to Government property or injury resulting from activities of the Contractor, within one hour or as soon as possible, and the Contractor shall also provide a written accident report within

24 hours. Any Government property loss or damage by the contractor personnel shall be the sole responsibility of the Contractor.

H.3.5 Supplies.

The Government will provide supplies needed to fulfill customer helpdesk requests and packing materials as required under this TO, at the Government’s discretion. This includes items such as paper, office supplies, cardboard boxes, shrink wrap, palletizing materials, tape, etc.

H.3.6 Materials

The Government will provide Standard Operating Procedures (SOPs), as applicable.

H.4 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

H.4.1 General

The contractor shall furnish all supplies and equipment, facilities and services required to perform work under this task order that are not listed in Section H.3.

H.4.2 Materials.

The Contractor shall furnish all materials required to perform work under this Task Order that are not listed in Section H.3. These materials may include, but are not limited to: permits and insurance, contractor staff steel toe boots, uniforms, work gloves, safety glasses, hard hats, back braces, personal protective items for mail room staff- such as gloves, masks, and smocks and all other safety gear required by Occupations Safety and Health Act (OSHA). Safety equipment and uniforms shall be provided, by the contractor, as needed for staff.

H.4.3 Equipment.

The Contractor shall maintain all necessary equipment to perform work under this contract that are not listed under Section H.3 of this PWS.

The Contractor also shall furnish and maintain a vehicle to perform the work required to accomplish transportation of non-mail property between locations as required by the contract in

Section C.1.5 Objective 5: Moving Services. Vehicles used to pick up property at the Postal

Square Building (PSB) must meet a height requirement of 12 feet 6 inches or less in height and must be exactly 24 feet in length as required for General Services Administration (GSA) deliveries. Vehicles shall be equipped with air-ride suspension, lift gates, dock board, logistic strapping for the relocation of fragile equipment. All materials handling vehicles must have rubber-tired wheels. For safety standards the Contractor must use wheel chocks under the front and rear wheels while loading and unloading property into the truck. Vehicle must meet all safety regulations as required by state and Federal laws.

H.4.4 Security

Security Requirements for all contractor employees are set forth in Chapter Four of the

Personnel Suitability and Security Handbook from the BLS Office of the Assistant Secretary for

Administration & Management.

H.4.5 Safety.

The Contractor shall at all times protect and preserve from loss, damage, or harm all Government property. The Contractor shall be responsible for safeguarding all Government equipment, information and property…