Prisoner Transportation Support Services District of Alaska - Performance Work Statement (PWS)_FINAL11.10.2025.pdf
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- Solicitation number
- 15M40026RA3500001
About this file
This Performance Work Statement (PWS) details transportation support services for the United States Marshals Service (USMS) Prisoner Operations Division in the District of Alaska. The primary objective is to provide secure and reliable transportation of federal detainees between detention facilities and U.S. Federal Court locations in Anchorage, using time-and-materials-based services. Key requirements include transporting detainees, maintaining custody during transit, providing trained security officers and secure vehicles, and accommodating last-minute transport requests during regular court hours (Monday through Friday, 7:00 AM – 5:00 PM).
The contract will be a 12-month base with a 12-month option period, focusing on transportation services primarily in Anchorage. Contractors must meet extensive screening, training, and operational requirements, including background investigations, firearms and less-than-lethal device qualifications, strict restraint protocols, and comprehensive quality control measures. Transport officers must be screened for criminal history, pass background investigations, and comply with detailed protocols for prisoner handling, vehicle specifications, and conduct. Monthly reporting and invoicing are required, with performance evaluated on timeliness, safety, security protocols, and responsiveness to government requests.
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PERFORMANCE WORK STATEMENT
TRANSPORTATION SUPPORT SERVICES FOR THE
DISTRICT OF ALASKA
for the
UNITED STATES MARSHALS SERVICE
PRISONER OPERATIONS DIVISION
NOTE: All applicable terms and conditions from the contractor’s GSA Multiple Award Schedule contract will become legally binding upon the contractor at the time of the award.
Table of Contents
1.0 Background
2.0 Program Objectives/Description of Work
2.1 Program Objectives
2.2 Description of Work
3.0 Scope
4.0 Requirements and Specific Tasks
4.1 Prisoner Transportation and Security Support
5.0 Operational Requirements
5.1 Contractor Authorities
5.2 Uniforms/Identification
5.3 Conduct
5.4 Restraining Devices and Protocols
5.4.1 Full Restraints
5.4.2 Special Populations Protocol
5.4.3 Wheelchair Protocol
5.4.4 Over/Under Sized Prisoner Protocol
5.4.5 Missing Extremities Protocol
5.5 Firearms
5.6 Less-than-Lethal (LTL) Devices
5.7 Use of Force
5.8 Vehicle Requirements
6.0 Post-Award Meetings
7.0 Contractor Personnel Training
8.0 Reporting
9.0 Invoices
10.0 Contract Data Requirement Deliverables/Reports
Table 1: Deliverables
10.1 Inspection and Acceptance Services
10.2 Quality Assurance (QA)
11.0 Period of Performance
11.1 Place and Hours of Performance
12.0 Contractor Quality Control Requirements
12.1 Screening Requirements
1.0 Background
The United States Marshals Service (USMS) is the nation’s first and most versatile federal law enforcement agency, involved in virtually every federal law enforcement initiative. The USMS is a force of approximately 5,500 deputies and business professionals who protect the federal judiciary, apprehend federal fugitives, transport, guard, and house prisoners, locate, and recover missing children, enforce sex offender compliance, operate the Witness Security Program, and manage and sell seized assets acquired by criminals through illegal activities.
Deputy U.S. Marshals (DUSM) protect the judicial family, serve federal summonses and warrants, and capture federal fugitives. From the arrest of a defendant out on bond to the apprehension of prison escapees, DUSMs investigate, locate, and detain the accused and the guilty to guarantee court cases proceed unimpeded and prison sentences are served. Headquarters lends its investigative assistance in these and other matters, including providing leadership to districts in their efforts to recover missing children and investigate noncompliant sex offenders.
Finally, the USMS is central to the Department of Justice’s (DOJ) objective to reimburse victims of crimes through the identification and seizure of assets gained from criminal activity.
To accomplish its various missions, the agency ensures its workforce is responsive to new and existing challenges. Depending on the district, a DUSM might be asked to support one or all the agency’s missions in any given week. USMS human resources, financial, training, and Information Technology functions provide unparalleled support to these operational missions.
This administrative support allows DUSMs to focus on protecting the federal judicial process.
Through continuous training, USMS personnel remain adaptive and agile, always ready to respond to the latest threats and technology.
The agency’s headquarters in Arlington, Virginia provides support to 95 district offices and many additional sub-offices across the country, including four foreign field offices. USMS administrative and operational personnel perform various critical roles by coordinating efforts and cooperating with other federal, state, and local law enforcement agencies. Working together to protect, defend, and enforce the American justice system has been a cornerstone of the USMS since its inception.
2.0 Program Objectives/Description of Work
2.1 Program Objectives
The objective of this requirement is to provide secure and reliable transportation of federal detainees between detention facilities and U.S. Federal Court locations in the District of Alaska. The services support court-ordered appearances and other official proceedings in Anchorage, Alaska.
The Government requires a vendor with an established, fully operational transportation infrastructure and the ability to provide qualified Transport Officers and appropriate vehicles on short notice. The goal is to ensure timely prisoner delivery while maintaining high standards of safety, security and accountability in accordance with applicable custody protocols, and state and local laws.
2.2 Description of Work
The Contractor shall provide time-and-materials-based prisoner transportation services for federal detainees in the District of Alaska. Services shall include, but are not limited to:
• Transporting detainees between designated detention facilities and U.S.
courthouses.
• Maintaining custody of detainees during transit in accordance with Federal security protocols and transportation standards.
• Providing trained security officers and secure vehicles suitable for the safe transportation of detainees.
• Accommodating last-minute transport requests during regular court hours (Monday through Friday, 7:00 AM – 5:00 PM, except Federal holidays).
No overnight transport or long-distance travel outside the immediate vicinity of each courthouse is anticipated.
The Contractor is expected to comply with all applicable federal, state, and local regulations governing detainee custody and transport. The Government will not provide vehicles, personnel, or other equipment.
3.0 Scope
The Contractor shall provide secure, reliable, and on-demand prisoner transportation services for the United States Marshals Service (USMS), District of Alaska. The primary purpose of this contract is to ensure the safe and efficient movement of federal detainees from Alaska Department of Corrections (DOC) facilities to the U.S. District Court in Anchorage, Alaska. This includes return trips.
Due to the unique geographic, logistical, and weather-related challenges associated with prisoner movement in Alaska, the Contractor must possess the capability to perform transportation services on an “as-needed” basis, with short notice and flexible scheduling. Court proceedings generally occur Monday through Friday, from 9:00 a.m. to 5:00 p.m., and transportation services will be planned to support that schedule.
The Contractor shall furnish trained Transport Officers to perform these services, using restraint equipment consistent with USMS standards. One-for-one exchange of equipment may be required. All services shall be carried out in accordance with USMS policy directives and applicable post orders, including procedures for prisoner guarding and courthouse security.
4.0 Requirements and Specific Tasks
The USMS anticipates that a Time and Materials (T&M) contract will be issued for this requirement. Requests for services will be written or made via telephone by the USMS designated representatives on a recurring, as-needed basis for transportation to and from detention facilities to court appearances and other judicial proceedings in the District of Alaska.
A list of authorized representatives will be provided upon award of the contract. The contractor must be capable of providing secure prisoner transportation and related services in accordance with all USMS policies and procedures.
4.1 Prisoner Transportation and Security Support
The Contractor shall provide the Contracting Officer (CO) and COR with its prisoner transportation and security support procedures after contract award but within 30 days of award of any call unless waived by the COR. This shall be considered a ‘living document’.
The Contractor shall provide:
• At least one Contractor shall be of the same gender and speak the same language as prisoners being transported or guarded.
• Transport Officers shall be armed on all assignments unless otherwise directed by USMS.
• The Contractor shall provide the appropriate number of armed Transport Officers per vehicle for all prisoner transports as directed by USMS
• Transport Officers shall only receive prisoners that are administratively cleared for receipt by the USMS via manifest, prisoner schedule, or verbal instruction.
• Transport Officers shall conduct initial questioning to assess mental and physical wellbeing prior to taking custody. Transport Officers will contact the facility for instruction prior to taking custody of a prisoner with mental or physical ailments.
• Transport Officers shall verify prisoner identities by name, photograph, jail or USMS number, armband, or nametag; and special handling conditions prior to taking custody.
• Transport Officers shall search prisoners for contraband prior to taking custody from entities other than the USMS.
• Transport Officers shall provide prisoner security during transportation.
• Transport Officers shall apply and remove restraints.
• Transport Officers shall log all activities occurring during the shift relative to a specific prisoner and assignment.
• Transport Officers shall conduct and log security sweeps of transportation vehicles prior to and after each use.
• Transport Officers shall log prisoner trips to and from detention facilities and court. The log shall identify each Contractor and prisoner, to and from location, date, and time.
• Transport Officers shall log their time by assignment (e.g., transportation to and from court or detention facilities).
• Transport Officers shall not be scheduled to a USMS assignment for more than a consecutive 12-hour shift unless an exception is approved in advance.
• Transport Officers shall maintain vehicle, transportation logs for the period of the contract and provide them to the USMS upon request.
• Transport Officers shall prepare a written report when it suspects a prisoner has committed a prohibited act or when a Contractor was found to have deviated from the PWS. The Contractor shall forward these reports to the COR and/or representative by the next business day.
• In the event of an escape, attempted escape, suicidal statements/gestures, or reports of sexual and physical assault, the Contractor shall notify the COR and/or representative immediately. The Contractor shall provide a written report within 24 hours of the incident.
5.0 Operational Requirements
5.1 Contractor Authorities
Contractor personnel performing services under this contract are employees of the contractor and not the United States Government; as such, they will not represent themselves to be employees of the Government. No USMS authority is extended to contractor personnel by this agreement. No employer-employee or agency relationship is created by this agreement. This agreement does not entitle contractor personnel to pensions, health benefits, injury compensation, or other related federal contract personnel benefits and services. Contractor personnel shall have “unescorted access” to USMS space while in the performance of their duties and during normal business hours.
Contractor personnel will not require nor be granted “unescorted access” to USMS information technology systems.
5.2 Uniforms/Identification
The contractor will provide matching equipment and uniforms (to include cold weather gear such as gloves, hats, and coats as needed) for all personnel performing services under this contract. Contractor uniforms will be distinctly different from USMS uniforms; will have no USMS logos, markings, or references to the USMS. The contractor will comply with the USMS’s dress code while executing courthouse assignments. Attire must be acceptable to the COR.
The contractor will provide contractor personnel with standard photo identification cards or badges, which do not contain any markings depicting the USMS badge, seal, or any wording associated with USMS and must be acceptable to the COR. Contractor Personnel’s identification must be displayed 100% of the time between the neckline and the waist.
5.3 Conduct
The contractor will ensure its employees demonstrate the highest standards of integrity, character, public trust, and professional responsibility. The contractor will immediately report to the COR all significant incidents involving employees previously cleared and assigned to the contract. Significant incidents include, but are not limited to arrests, convictions, adverse civil judgments, and administrative disciplinary actions including official written reprimands and/or suspension.
The contractor will report all criminal activity to local law enforcement. The COR will determine as to whether contract personnel may continue to work on the contract, based on adverse information received. While performing services under this contract, contract personnel may be authorized to have access to unclassified information of a sensitive, proprietary, or personally private nature. This information will be safeguarded from disclosure to unauthorized individuals to ensure the information is not available to individuals who do not need to know. Unauthorized disclosure of sensitive but unclassified information and other identified critical information are prohibited by Public Law and may be subject to criminal penalties. All USMS documents, notes and materials must be shredded at the conclusion of each detail or shift.
Any updates after the award to the contractor’s code of conduct must be provided to the CO and COR within 10 days of the update. The CO and COR will have 10 days to provide comments or approval. If the CO or COR provides comments the contractor will have 5 days to make corrections. and the CO and COR will have 5 days to provide comments or approval. If further comments are provided, service will not continue until the updated procedures have been approved in writing by the CO or COR.
5.4 Restraining Devices and Protocols
Any updates after award to the contractors Prisoner Restraint Procedures in reference to USMS Policy Directive 9.18, Prisoner Restraints must be provided to the CO and COR within 10 days of the update. The CO and COR will have 10 days to provide comments or approval. If the CO or COR provides comments the contractor will have 5 days to make corrections, and the CO and COR will have 5 days to provide comments or approval. If further comments are provided, service will not continue until the updated procedures have been approved in writing by the CO or COR.
The contractor will be responsible for providing the National Institute of Justice (NIJ) compliant restraining devices, approved by the COR, to be placed on USMS prisoners while in the contractor’s custody.
The contractor will have and maintain enough restraints and “black/blue” handcuff boxes to support the contract requirements while executing transport assignments. The contractor will apply USMS provided restraints to prisoners while executing assignments.
The contractor will be accountable for USMS restraints during use.
5.4.1 Full Restraints. Handcuffs, waist chains, and leg restraints will be applied during prisoner transportation unless the prisoner is categorized as a member of a special population.
The contractor will ensure:
1) handcuffs and leg restraints are double-locked
2) the keyhole on handcuffs faces away from the prisoner’s body
3) the double bars on handcuffs face upward
4) the keyholes on leg restraints face the ground
5) the double bars on leg restraints face toward the toes
6) leg restraints are not placed over boots or excess/bulky clothing
7) security boxes (black boxes) are used in addition to full restraints when the situation warrants a higher level of security
8) restrained prisoners can eat or use lavatory facilities on their own.
5.4.2 Special Populations Protocol. Transport Security Personnel will restrain special population prisoners in a way that provides guard safety and allows for custody and control of the prisoner, while not harming the prisoner. All restraints will be double locked.
Transport Security Personnel will use Form USM-212, Restraint Variations Report, when it is determined that operational, medical, or security requirements necessitate deviation from the policy guidance provided for special populations listed below. The Form USM-212 will be e-mailed to the COR within 24 hours of the end of the shift in which the deviation occurred.
5.4.3 Wheelchair Protocol. Transport Security Personnel will:
1) not restrain the prisoner to the wheelchair; and
2) apply wheel locks when the prisoner is not in a secure area and not in transit.
5.4.4 Over/Under Sized Prisoner Protocol. Transport Security Personnel may:
1) restrain prisoners with large wrists using leg restraints that are double locked, and the chain shortened to approximately the length of the handcuff chain by using a disposable nylon strap.
2) restrain prisoners using two interlocking and double-locked sets of handcuffs;
or
3) use oversized handcuffs that meet the NIJ standards; or
4) use disposable nylon straps (flex cuff type) in lieu of or in conjunction with handcuffs or leg restraints when a prisoner’s wrists or ankles are too large or small for conventional restraints.
5.4.5 Missing Extremities Protocol. Transport Officers will:
1) restrain the prisoner in a manner to ensure safety and security and in a way not to injure the prisoner (e.g., affix the free restraint to the waist chain for the extremity that is missing);
2) remove the prisoner’s prosthetic(s) prior to placing them in the vehicle with other prisoners and secure the prosthetic; and
3) search the prosthetic for contraband prior to returning the prosthetic(s) to the prisoner for movement.
5.4.6 First Step Act of 2018. When exceptions are determined, pregnant prisoners may only be handcuffed in the front. Restraints will not be used on pregnant prisoners beginning on the date on which a healthcare professional confirms pregnancy and ending at the conclusion of the postpartum recovery (12 weeks following delivery) unless the COR or designee determines one of the following exceptions apply:
1) the pregnant prisoner poses an immediate and credible flight risk that cannot reasonably be prevented by other means; or
2) the pregnant prisoner poses an immediate and serious threat of harm to themselves or others that cannot reasonably be prevented by other means; or
3) a healthcare professional responsible for the health and safety of the pregnant prisoner determines that the use of restraints is appropriate for the medical safety of the prisoner.
5.5 Firearms
Any updates after award to the contractors Firearms Procedures in reference to USMS Policy Directive 14.11, Firearms must be provided to the CO and COR within 10 days of the update. The CO and COR will have 10 days to provide comments or approval. If the CO or COR provides comments the contractor will have 5 days to make corrections, and the CO and COR will have 5 days to provide comments or approval. If further comments are provided, service will not continue until the updated procedures have been approved in writing by the CO or COR.
The contractor is responsible for ensuring the Transport Officers are equipped with weapons and compatible holsters, magazines, and ammunition. Firearms qualifications will be done annually. Transport Officers are not authorized to provide services on this contract unless they have a current qualification on the contractor allowed weapon. The contractor will record all firearms qualifications and provide documentation to the COR prior to commencement of service and upon request.
• The use of silencers or sound suppressors is not authorized.
• Firearms or ammunition must not be left unsecured in unoccupied vehicles.
• Procedures must list the make and model of the contractor allowed weapons as well as type and caliber of ammunition.
• Procedures must include inspection and maintenance of weapons and ammunition.
5.6 Less-than-Lethal (LTL) Devices
Any updates after award to the contractors Less-Than-Lethal Procedures in reference to USMS Policy Directive 14.16, Less-than-Lethal Devices must be provided to the CO and COR within 10 days of the update. The CO and COR will have 10 days to provide comments or approval. If the CO or COR provides comments the contractor will have 5 days to make corrections, and the CO and COR will have 5 days to provide comments or approval. If further comments are provided, service will not continue until the updated procedures have been approved in writing by the CO or COR.
The contractor is responsible for storing, inventorying, and issuing LTL devices and compatible holsters or belt attachments. LTL device qualifications will be done annually.
Transport Officers are not authorized to provide services on this contract unless they have a current qualification on the contractor issued LTL device. The contractor will record all LTL device qualifications and provide documentation to the COR prior to commencement of service and anytime upon request.
5.7 Use of Force
Any updates after award to the contractors Use of Force Procedures in reference to USMS Policy Directive 2.10, Use of Force must be provided to the CO and COR within 10 days of the update. The CO and COR will have 10 days to provide comments or approval. If the CO or COR provides comments the contractor will have 5 days to make corrections, and the CO and COR will have 5 days to provide comments or approval. If further comments are provided, service will not continue until the updated procedures have been approved in writing by the COR or CO.
The contractor is responsible for ensuring Transport Officers are trained in the use of force and de-escalation annually. Transport Officers are not authorized to provide services on this unless they are currently certified in the use of force and de-escalation.
The contractor will record all training and provide documentation to the COR prior to commencement of service and upon request.
5.8 Vehicle Requirements
It is anticipated that the following types of vehicles may be used during performance on this contract. This list is not exhaustive. Vehicle needs will be specified and approved by the COR prior to purchase:
● 6 Passenger Handicap Van.
● Sedan.
Contractor provided prisoner vehicles will meet the following minimum requirements:
a) Security screens between operator compartment and prisoner compartment;
b) Prisoner compartment windows and doors covered with industry standard mesh;
c) All interior door releases will be disabled in the prisoner passenger area;
d) Prisoner transportation vehicles or the vehicle operators must have communication equipment (e.g., cell phones, radios);
e) Fully caged partitions between transportation officers and prisoners
f) Security strapping, mesh, or bars for windows;
g) Inside rear door handles removed/rendered inoperable (i.e., child lock engaged);
h) Hasp style padlock for side cargo/passenger and rear cargo/passenger exterior doors;
i) Weapons security storage vault (handgun/pistol);
j) Long-gun storage rack (if applicable);
k) A solid or retractable step to the passenger compartment;
l) Side curtain airbags in passenger area removed or rendered inoperable to prevent serious injury or death without the use of seatbelts; and
m) First aid/emergency kit.
6.0 Post-Award Meetings
Within seven (7) days after contract award, the CO and COR will notify the contractor(s) of the date and time of the Post-Award meeting. The contractor(s) will attend a post-award meeting/teleconference with the CO and COR. The purpose of the meeting will be to make introductions; discuss the execution of the tasks, roles and responsibilities, performance objectives, standards; coordinate security requirements; discuss schedules; become familiar with and prioritize the work requirements, information, and/or site-specific data addressed as applicable; and provide details regarding the transition of work requirements, as necessary.
The contractor will prepare and submit the Post-Award Meeting Minutes to the COR within three (3) business days after the meeting.
7.0 Contractor Personnel Training
Any updates after award to the contractor’s Training Plan must be provided to the CO and COR within 10 days of the update. The CO and COR will have 10 days to provide comments or approval. If the CO or COR provides comments the contractor will have 5 days to make corrections, and the CO and COR will have 5 days to provide comments or approval. If further comments are provided service will not continue until the updated procedures have been approved in writing by the CO or COR. Contractor Personnel are required to be trained in accordance with the Training Plan approved by the CO and COR as new hires, and annually as a refresher.
8.0 Reporting
The Contractor shall submit monthly reports to the COR and CO by the 5th business day of each month, summarizing activity for the billing period. Reports must include, at a minimum:
a) Total cost billed to the Government
b) Total number of transportation assignments completed
c) Number of individuals transported (by gender and security classification, if available)
d) Origin and destination locations for each transport
e) Number of missed, delayed, or rescheduled transports (with justification)
f) Hours expended per trip, including wait and idle time
g) Notable incidents, safety issues, or use-of-force occurrences during transport
h) Summary of personnel used, including name and hours worked.
9.0 Invoices
Monthly invoices shall include a supporting breakdown that aligns with the approved rates and labor categories. Each invoice must contain the following information:
a) Contractor’s Obligation or Call Order Number
b) Date and time of request and fulfillment
c) Names or IDs of assigned Contract Detention Officers (CDOs)
d) Total hours worked by each CDO, broken down by regular and overtime hours
e) Type of restraint and transport vehicle used (if applicable)
f) Mileage (if travel-based pricing is authorized)
g) Charges per labor hour and applicable travel or incidental charges
h) Supporting documentation for reimbursable expenses (if applicable)
i) A summary page indicating total trips performed and associated costs
10.0 Contract Data Requirement Deliverables/Reports
The contractor will collect, prepare, publish, and distribute deliverable data in the quantities and types designated on the applicable Deliverable Table in this section. All deliverables will be maintained for the life of the contract and provided to the CO and COR upon due date or request.
Table 1: Deliverables
Required Deliverables/Re ports
FORMAT Required Due Date
SEND TO PLANNED
FREQUENCY
PWS
Ref.
Performance Threshold
Prisoner Transportation Procedures
MS Word 10 business days after award unless waived by CO or POD
COR.
Send to CO or POD COR for review, approval, and acceptance.
Living document.
Update as necessary.
4.1 100% on-time delivery | Meets
PWS
requirements, all applicable laws, best practices.
Conduct MS Word Immediately after (1 business day) occurrence
CO and POD COR via email notification.
Immediately after (1 business day) occurrence
5.3 100% on-time delivery and accuracy
Restraint procedures
MS Word After award, unless waived by CO and
POD COR.
Send to CO or POD COR for review, approval, and acceptance.
After the award, unless waived by CO and POD COR. Living document.
5.4.1 100% on-time delivery | Meets
PWS
requirements, all applicable laws, best practices
Firearms procedures, use of force procedures, course of fire, and qualification standards, Licensing, registrations, and permits
MS Word After award, unless waived by CO and
COR.
Send to CO or POD COR for review, approval, and acceptance.
After award, unless waived by CO and COR. Living document.
5.5 100% on-time delivery | Meets
PWS
requirements, all applicable laws, best practices
Less-than-Lethal procedures
MS Word After award, unless waived by CO and
COR.
Send to CO or POD COR for review, approval, and acceptance.
After award, unless waived by CO and
COR.
5.6 100% on-time delivery | Meets
PWS
requirements, all applicable laws, best practices.
Quality Control Plan (QCP)
PDF 15 days after contract award.
Send to CO or COR for review, approval, and acceptance.
Update Annually
12.0 100% Compliance/On-time delivery.
10.1 Inspection and Acceptance Services. The Government reserves the right to inspect all services performed under this contract to ensure compliance with performance requirements. Inspection and acceptance will be conducted by the Contracting Officer (CO) or the designated Contracting Officer’s Representative (COR).
Acceptance will be based on the timely and complete delivery of services in accordance with the contract terms, applicable policies, and performance standards. If deficiencies are identified, the Contractor will be notified and provided an opportunity to correct the issue. Final acceptance will be documented in writing by the COR within 15 business days of service completion.
10.2 Quality Assurance (QA). The Government will conduct routine quality assurance monitoring to ensure that the services provided under this contract meet performance expectations.
The COR will evaluate contractor performance based on the timeliness of transportation, compliance with safety and security protocols, and responsiveness to Government requests.
11.0 Period of Performance
The period of performance of this contract will be one 12-month base and one 12-month option.
11.1 Place and Hours of Performance
Services will be primarily in Anchorage, Alaska, including designated detention facilities and courthouses.
Services generally occur between the hours of 8:00am and 5:00pm, Monday through Friday, excluding Federal holidays.
The following Federal holidays are observed by the Government and may affect the contractor’s ability to access Government facilities:
New Year’s Day: January 1st Martin Luther King’s Birthday: 3rd Monday in January President’s Day: 3rd Monday in February Memorial Day: Last Monday in May Juneteenth: June 19th Independence Day: July 4th Labor Day: 1st Monday in September Columbus Day: 2nd Monday in October Veterans Day: November 11th Thanksgiving Day: 4th Thursday in November
Christmas: December 25th (and possibly the day after or before, depending on an executive order)
12.0 Contractor Quality Control Requirements
The Contractor shall implement and maintain a Quality Control Plan (QCP) to ensure consistent performance in accordance with contract requirements. The QCP shall be submitted to the CO or COR 10 days after contract award and shall outline procedures for monitoring, identifying, and correcting deficiencies in service delivery before they impact the Government’s operations or interests.
The Government reserves the right to inspect and evaluate Contractor performance at any time to ensure compliance with contractual standards. If deficiencies are identified, the Contractor will be required to take immediate corrective action.
Any updates or revisions to the Contractor’s Quality Control Plan must be submitted to the Contracting Officer (CO) and Contracting Officer’s Representative (COR) within 10 calendar days of the change. The CO and COR will provide comments or approvals within 10 days of receipt. If comments are provided, the Contractor must make necessary revisions and resubmit the updated plan for review within 5 calendar days. Services shall not continue under the revised procedures until written approval is received from the CO or COR.
The Contractor’s adherence to the approved Quality Control Plan will be evaluated throughout the life of the contract and will factor into overall performance assessments and contract administration decisions.
12.1 Screening Requirements
The contractor will screen all contractor personnel transporting USMS inmates for suitability to work on this contract. Screening will be done at the contractor’s expense and will include:
a. Social Security Number (SSN) for proof of identity;
b. Employment history for the past five (5) years;
c. Residency for the past three (3) years;
d. Credit history to check for current delinquency, unresolved liens, collection accounts, or court-ordered judgments;
e. Criminal history to ensure applicants do not have criminal convictions or pending criminal charges; and
f. Alcohol and drug testing.
Transport Officers will:
• Not have any felony criminal convictions, disqualifying misdemeanor convictions, or derogatory civil records (Lautenberg Amendment);
• Not be the subject of any court restraining orders;
• Be free from alcohol and drug dependency; and
• Be free of illegal drug use or controlled substance abuse.
Once the contractor screens the applicant, the contractor will send a Background Investigation (BI) application package via email to CDOinbox@usdoj.gov including the applicant’s full name, an active email address for the applicant, primary district’s name, the date the vendor completed their screening as mentions above, a completed Form USM-234, Form OF-306, within five (5) business days once the call order is awarded.
Submission of the information will be completed in consideration of the proper techniques for sending information that may contain personally identifiable information (PII). If any suitability information changes on any applicants once the initial screening is complete, the contractor will notify the COR within one business day. This process will be utilized for all additional applicants during the performance of these services.
All contractor personnel performing transportation duties are designated as moderate risk and will be subject to a Tier 2 Background Investigation (BI). The COR will initiate a BI upon receipt of a complete applicant package. The applicants may not have contact with USMS prisoners without written approval from COR.
Throughout the life of the contract, the contractor will report to the COR any significant incidents involving employees previously cleared and assigned to this contract.
Significant incidents include, but are not limited to, arrests, convictions, adverse civil judgments, or administrative disciplinary actions. The contractor will maintain personnel files with documentation of qualifications and screening requirements for the duration of the contract.
mailto:CDOinbox@usdoj.gov
| 1.0 Background |
| 2.0 Program Objectives/Description of Work |
| 2.1 Program Objectives |
| 2.2 Description of Work |
| 3.0 Scope |
| 4.0 Requirements and Specific Tasks |
| 4.1 Prisoner Transportation and Security Support |
| 5.0 Operational Requirements |
| 5.1 Contractor Authorities |
| 5.2 Uniforms/Identification |
| 5.3 Conduct |
| 5.4 Restraining Devices and Protocols |
| 5.5 Firearms |
| 5.6 Less-than-Lethal (LTL) Devices |
| 5.7 Use of Force |
| 5.8 Vehicle Requirements |
| 6.0 Post-Award Meetings |
| 7.0 Contractor Personnel Training |
| 8.0 Reporting |
| 9.0 Invoices |
| 10.0 Contract Data Requirement Deliverables/Reports |
| Table 1: Deliverables |
| 11.0 Period of Performance |
| 11.1 Place and Hours of Performance |
| 12.0 Contractor Quality Control Requirements |
| 12.1 Screening Requirements |
File details come from the government source that posted it. Updated .