Attachment 3 - Questions and Answers - Government Responses 15JPSS26Q00000059 - Amendment 0005.xlsx
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- 15JPSS26Q00000059
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This is a Questions and Answers document providing Government responses to 69 offeror inquiries regarding the National Qualified Representative Program (NQRP) solicitation 15JPSS26Q00000059 Amendment 0005. The Q&A clarifies numerous solicitation requirements, pricing structures, and contract performance expectations across legal services, interpretation services, and third-party expert services.
Key clarifications include: this is a single-award firm fixed price contract with a base period plus four option years, with pricing structured as fully burdened fixed unit prices per legal service category and per case for baseline services, regardless of actual hours expended (averaging 100 hours but ranging from 20 to 500+ hours depending on complexity). Authorized travel costs are separately reimbursable upon COR approval and must be requested prior to travel commencement. The contractor will provide direct legal representation to incompetent respondents in immigration proceedings, with evidence of service completion required for invoicing; alternative documentation is acceptable when listed documentation is unavailable due to factors outside the contractor's control. The transition-in period runs concurrently with the base period start and extends 90 calendar days (revised to 35 days for certain post-order proceedings), during which the incumbent contractor continues providing services at no additional cost. Qualified representatives must comply with professional responsibility standards and ethical obligations, with the Government confirming that nothing limits their independent professional judgment. Personnel security requirements include EOIR background investigations/public trust clearances, with reciprocity available for prior federal investigations meeting scope requirements; citizenship waivers for non-U.S. citizens are available for expert witnesses, interpreters, and litigative consultants only. Costs for required deliverables including program operation plans, monthly reports, and training must be accounted for under legal services pricing. The Government will conduct reconciliation at contract end if actual case volumes differ from estimated quantities, ensuring no payment for unrendered services.
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Question List
| National Qualified Representative Program (NQRP) | ||||
| Attachment 3 - Solicitation 15JPSS26Q00000059 | ||||
| Question and Answer Form | ||||
| Question # | RFQ Part & Section Reference | RFQ Page# | Question | Answer |
| 1 | Solicitation H.2 (Transition Support); PWS 13.1 (Transition-In) | Solicitation 12; PWS 10 | Were there any performance issues or unresolved deliverables under the current contract that a successor contractor should be aware of for transition planning? | Any unresolved issues will be handled during the transition period. |
| 2 | Solicitation, Volume III Past Performance A. | 69 | Can the past performance of subcontractors and key personnel be used for past performance? | The past performance of the prime contractor will be evaluated. |
| 3 | Attachment 2 - Pricing Schedule | Is Tab 6 on the cost spreadsheet the potential extension after 5 years? | No. Tabs 1-5 contain the pricing worksheets for Franco (Base Period plus four Option Years), while Tabs 6-10 contain the pricing worksheets for Nationwide Policy (Base Period plus four Option Years). | |
| 4 | Solicitation F.1 (FAR 52.217-8 extension); Attachment 2 Pricing Schedule | 5 | Solicitation F.1 reserves the right under FAR 52.217-8 to extend services up to six (6) months beyond the final period. The Pricing Schedule contains no line items for a 6-month extension. How should offerers account for the 52.217-8 extension in pricing, and at what rates will it be exercised (e.g., final option-period rates)? | The pricing in the 6-month extension should correspond to the final exercised option period rates. |
| 5 | Attachment 2 - Pricing Schedule | Please define the “third party services” that are on the pricing proposal sheet. | The PWS and pricing sheet have been revised to clarify that third-party services refers to expert witnesses only (see PWS Section 10.0). | |
| 6 | Attachment 2 - Pricing Schedule | Can the translation services be priced by the hour instead of a fixed price per month since the amount of services will vary each month? | No. All services under the contract will be priced via a fixed price per month, as set out in the Pricing Schedule (Attachment 2). | |
| 7 | Solicitation B.3 (Travel); PWS 17.0; Attachment 2 Pricing Schedule | Solicitation p.2; Attachment 1 PWS pp.12–13 | RFP Section B.3 and PWS 17.0 state the Government will reimburse local and long-distance travel within FTR rates, while the Attachment 2 Pricing Schedule “Note” states travel shall be included in the firm-fixed-price, no separate reimbursement will be authorized, and the Contractor shall absorb all travel costs. Can the Government clarify whether these CLINs are intended to be: |
a. Firm-fixed-price elements included in the Total Evaluated Price; or
b. Reimbursable costs to be invoiced at actual allowable expenses during contract performance?
Additionally, if these CLINs are intended to be fixed-price, should offerors include all direct costs, subcontractor costs, overhead, G&A, and profit within the proposed pricing? The Government clarifies that authorized travel costs shall not be included in the FFP CLINs. Travel cost shall be separately identified in the travel CLIN and will be reimbursed in accordance with the terms and conditions of the resulting contract for authorized travel expenses incurred.
See the revised Attachment 2 - Pricing Schedule 8 Attachment 2 Pricing Schedule Total Evaluated Price tab On the Total Evaluated Price tab, the Travel CLINs (0004, 1004, 2004, 3004, 4004) have a hard-coded Total Price of 0 rather than a unit-price-times-quantity formula like the other CLINs. As written, any travel price entered will not roll into the Grand Total Evaluated Price. Should these cells contain a formula (=QTY*Unit Price), and how does the Government want Travel priced given the conflict noted above? The Government confirms that travel cost should be included in the Total Evaluated Price calculation. The travel CLIN and Grand Total Evaluated Price will be revised to include the appropriate formula so that proposed travel amounts are incorporated into the overall evaluated price.
The Government also clarifies that the conflict between the solicitation language and attachment 2 pricing schedule regarding travel will be resolved through an updated attachment 2 pricing schedule. Offerors shall use the revised attachment 2 pricing sheet when submitting their proposals.
| 9 | Attachment 2 Pricing Schedule, Tabs 1 & 6; Attachment 1 PWS | Attachment 2 Tabs 1,6; Attachment 1 PWS 13–14 | The pricing model requires a single fully burdened fixed unit price for “Baseline Services” per case, yet PWS 18.1 states cases average ~100 hours and range from ~20 to over 500 hours depending on complexity. Is the Baseline unit price intended to cover the entire lifecycle of a case regardless of hours expended, and is the Government open to any alternative pricing structure (e.g., complexity tiers)? Please confirm the intended basis. | Yes, the Baseline unit price is intended to cover the entire lifecycle of a case. The Government is not open to alternative pricing structures. |
| 10 | Attachment 2 Pricing Schedule; Attachment 1 PWS | Attachment 2 Pricing, Total Evaluated Price; Attachment 1 PWS p.7 | The Pricing Schedule asks offerors to propose a single fixed annual price for Interpretation Services and for Third-Party Services. However, PWS 10.0 states third-party/expert services are requested on an as-needed basis and must be approved in writing by the COR case-by-case. How can a fixed annual price be reconciled with case-by-case COR approval, and what assumptions (e.g., estimated annual dollar pool) should offerors use to price these lines comparably? | The COR approval referenced in PWS 10.0 is not contradictory to a firm fixed price funding structure. The intent of COR approval for expert witness services is to allow the Government greater visibility over the volume of services and should not affect the pricing structure. |
| 11 | Attachment 2 Pricing Schedule; Attachment 1 PWS | Attachment 2 Pricing, Tab 6 | Tab 6 (Nationwide Policy, Base Period) references PWS sections 9.2.3, 9.2.3.1, etc. for the specific legal service categories. The PWS has no 9.2.3 (9.0 is Interpretation Services); these categories appear in PWS 8.2.3. Please confirm Tab 6 should reference 8.2.3.x, consistent with the Franco tabs. | Yes, tab 6 should reference 8.2.3 onwards and will be updated in the revised attachment 2, Pricing Schedule. |
| 12 | PWS footnote 1 (1.0) and 12.4; Solicitation M.1 (Basis for Award) | PWS 1, 9; Solicitation 71 | PWS footnote 1 states services “may be provided by one contractor or multiple contractors,” and §12.4 references the agency using “alternative contractors not associated with the Contractor.” Solicitation M.1 states a single firm-fixed-price contract will be awarded. Please confirm this is a single-award procurement and clarify the circumstances under which the Government would engage alternative contractors during performance. | The Government confirms that this contract is a single-award procurement. |
| 13 | Solicitation H.2 (Transition Support); PWS 13.1 (Transition-In) | Solicitation 12; PWS 10 | Section H.2 provides up to 30 calendar days of transition-in at no additional cost, and PWS 13.1 requires seamless assumption of 600–800 pending carryover cases. Is the 30-day transition-in period concurrent with the start of the Base Period of performance, or does it precede it? | The transition period will start concurrently with the Base Period of performance. The transition period will expire ninety (90) calendar days after the start of the Base Period of performance. |
| 14 | Solicitation H.9 (Subcontracting) and Proposal Instructions | 13, 64 | For other-than-small offerors, a Subcontracting Plan (FAR 52.219-9) is required “if subcontracting possibilities exist.” Please confirm whether the Subcontracting Plan is excluded from the proposal page limits, and confirm the small business participation goals listed in H.9 are targets rather than mandatory minimums for award. | The Subcontracting Plan is excluded from the proposal page limits and the small |
business goals listed in H.9 are targets for awareness, not mandatory minimums for award.
| 15 | Attachment 2 Pricing Schedule; Attachment 1 PWS | Can the Government confirm that the estimated quantities provided throughout the pricing worksheets are intended solely for evaluation purposes and do not represent guaranteed minimum or maximum ordering volumes under the resulting contract? | ||
| Additionally, will the Total Evaluated Price be calculated solely using the estimated quantities provided in the pricing schedules, or will any additional price realism, price reasonableness, or scenario-based analyses be performed? | The estimated quanitites provided throughout the pricing worksheet are intended solely for evaluation purposes and do not represent guaranteed minimum or maximum ordering volumes. | |||
| 16 | To support realistic staffing and pricing assumptions, can the Government provide historical workload data for the previous three fiscal years, including: |
• Number of respondents served;
• Number of legal matters by service category;
• Number of appeals;
• Interpretation service utilization; and
| • Third-Party Service utilization. | Please see Attachment 7 for the approximate number of NQRP respondents served during the last three task orders. | |||||
| 17 | Solicitation F.2 | 6 | Given the nationwide scope of the requirement, can the Government provide historical workload distribution by geographic region, detention facility, or immigration court to assist offerors in developing staffing and pricing assumptions? | Please see Attachment 6 for a geographic breakdown of NQRP cases received and assigned during the current task order. | ||
| 18 | Can the Government provide the following information regarding the incumbent contract: |
• Incumbent contractor name;
• Current contract value;
• Number of attorneys currently supporting the program; and
| • Average annual case volume. | The number of attorneys currently supporting the NQRP is approximately 80-90 attorneys in Franco jurisdictions and 130-140 attorneys in Nationwide Policy jurisdictions. The average annual volume for new case assignments is approximately 330-340 cases. Previously pending cases (those initiated prior to the start of the current task order that carry over) typically range from 600-800. These numbers are estimates only and are subject to change. Please see Attachments 7 and 8 for a summary of this data. | |||||
| 19 | Solicitation H.2 Transition Support | 12 | The solicitation requires transition-in activities at no additional cost to the Government. Can the Government provide additional details regarding expected transition activities, anticipated workload, and whether cooperation from the incumbent contractor will be available during the transition period? | The transition period will start concurrently with the Base Period of performance. The incumbent Contractor will be available during the 90-day transition period and will continue providing services until the transition-in plan is completed. | ||
| 20 | Attachment 1 - PWS 1.0 |
Solicitation A.1, "Brief Description of Services" PWS: 1
Solicitation: 1 PWS Section 1 (footnote 1) states that the required services "may be provided by one contractor or multiple contractors." In contrast, Solicitation Section A.1 describes the requirement as a "standalone" contract and otherwise appears to contemplate a single award.
| Does the Government intend to make a single contract award or multiple contract awards under this solicitation, and how would work be allocated in the event of multiple awards? | The Government confirms that this contract is a single-award procurement. | ||||
| 21 | Attachment 1 - PWS at 8.2 | 3 | Under PWS 8.2 Requirements for Direct Legal Representation Services, the Government states, "The Contractor shall perform direct legal representation services (corresponding to the Franco Legal Services Pricing Worksheet and the Nationwide Policy Legal Services Pricing Worksheet)." Per the posted solicitation, there is no separate Franco Legal Services Pricing Worksheet and no separate Nationwide Policy Legal Services Worksheet. |
| Can the Government confirm that the worksheet referenced is Attachment 2 - Pricing Schedule - 15JPSS26Q00000059? | Yes, the Government confirms that the worksheet referenced is Attachment 2 Pricing Schedule - 15JPSS26Q00000059. Franco and Nationwide Policy pricing have been combined into this single worksheet. | ||
| 22 | Attachment 1 - PWS at 13.0 |
Solicitation at L, "Evaluation Factor 1 - Technical Approach (Volume 1)" PWS: 10
Solicitation: 68 to 69 PWS Section 13.0 requires submission of a Transition-In Plan as part of the proposal, but does not specify any requirement to submit a Transition-Out Plan. In contrast, Solicitation Section L, Evaluation Factor 1 - Technical Approach (Volume 1) appears to require submission of a Transition-Out Plan as part of the Technical Volume, though it only describes evaluation of the Transition-In approach.
| Can the Government confirm whether offerors are required to submit both a Transition-In Plan and a Transition-Out Plan as part of the proposal? | Both a transition-in plan and a transition-out plan should be submitted as part of the proposal. | |||||
| 23 | Attachment 1 - PWS at 8.2.3.10 | 6 & 7 | Is PWS Section 8.2.3.10, "Administrative (BIA) Appeals," intended to include representation in appeals initiated by DHS as well as appeals initiated on behalf of the NQRP Respondent? | Yes. Section 8.2.3.10 is intended to cover appeals initiated by the NQRP Respondent as well as DHS. | ||
| 24 | Attachment 1 - PWS at 8.1.1.1.4 | 3 | If representation in DHS-initiated appeals is required under PWS Section 8.1.1.1.4, which pricing item and evidence of service completion apply to that work? | Representation in DHS-initiated appeals is covered under Section 8.2.3.10, "Administrative (BIA) Appeals." | ||
| 25 | Attachment 1 - PWS at 8.2 |
Attachment 2 - Pricing Schedule PWS: 3 to 7
Pricing Schedule: "Instructions" tab PWS Section 8.2 and Attachment 2 describe Direct Legal Representation Services as encompassing all activities required to complete a specific legal service category.
| Can the Government confirm that, within each legal service category, the Qualified Representative may perform all actions the QR determines are reasonably necessary, in accordance with applicable professional responsibility standards, to pursue and complete that service? | Yes, the Government confirms. | ||||
| 26 | Attachment 1 - PWS at 8.2.3.9.2 | 6 | PWS Section 8.2.3.9.2 lists as a minimum requirement for Bond Proceedings that the Contractor "prepare and file a motion for termination with the immigration court." Motions for Termination are not part of bond proceedings. |
| Can the Government confirm that this is a drafting error? If so, will the Government amend Section 8.2.3.9.2 to identify the filing required for Bond Proceedings and clarify the evidence of service completion applicable to that service category? | PWS Section 8.2.3.9.2 has been amended. | |||||
| 27 | Attachment 1 - PWS at 8.2.3.9 | PWS: 6 | Can the Government confirm that an Immigration Judge's denial of a Motion to Calendar a Bond Hearing will be treated as evidence of service completion for the "Bond Proceedings" legal service? | Yes, the Government confirms. | ||
| 28 | Attachment 1 - PWS at 8.1.1.2 & 15.1.4 | 3 & 11 | PWS Section 8.1.1.2 includes representation in bond proceedings before EOIR that occur after an order of removal has become administratively final. PWS Section 15.1.4 states that, where the Respondent remains in DHS Custody, contract funds are available for up to 90 calendar days following the initial entry of the final order. |
| Can the Government clarify whether contract funds are available for post-final-order EOIR custody redetermination or review proceedings that occur after that 90-day period? | Yes, the Government confirms that contract funds are available for post-order bond proceedings that occur after the 35-day period (see edits to PWS section 15.1.4). | ||||
| 29 | Attachment 1 - PWS at 8.2.3 | 4 to 7 | PWS Section 8.2.3 requires the contractor to confirm a Respondent's eligibility for a form of relief before providing a legal service. |
| Will the contractor be considered to have satisfied the "confirm eligibility" requirement based on the Qualified Representative's reasonable, contemporaneous assessment of eligibility? | Yes, the Government confirms. | ||||
| 30 | Attachment 1 - PWS at 8.2.3 | 4 | PWS Section 8.2.3 defines completion of specific legal service categories by reference to adjudicative outcomes or documentation such as Immigration Judge or BIA decisions. |
| Where multiple forms of relief are reasonably pursued in the same case, can the Government clarify whether compensation for work within a legal service category depends on issuance of category-specific adjudicative documentation, or whether compensation may be based on reasonable performance of the work even where that category is not separately adjudicated or becomes moot based on adjudication of another claim? | The Government confirms that compensation may be based on reasonable performance of the work. See revised PWS Section 8.2.3. | ||||
| 31 | Solicitation at H.5, "News Releases" | 12 | Solicitation Section H.5 prohibits release of information in connection with the contract without prior written approval from the CO. |
Does this section apply to communications or advocacy undertaken by Qualified Representatives in the course of providing direct legal representation to NQRP Respondents? Section H.5 applies to the release of information obtained in connection with contract performance. It does not prohibit qualified representatives from performing authorized legal representation activities on behalf of NQRP respondents as required under the contract.
However, any release of contract related information to external parties beyond what is necessary to provide authorized legal representation, or any public disclosure of information obtained through contract performance, remains subject to the requirements of Section H.5 and applicable contract terms. Offerors shall ensure that all activities are conducted in accordance with the solicitation requirements and any applicable confidentiality and information protection provisions.
32 Attachment 1 - PWS 8.2
Attachment 5 Performance Requirement Standards at "Compliance with legal and ethical standards" PWS: 7
PRS: 3 PWS Section 8.2 requires services to be performed in accordance with rules of professional conduct and ethical responsibilities, and Attachment 5 includes a performance standard for compliance with legal and ethical standards.
| Can the Government confirm that nothing in the solicitation or PWS is intended to limit the Qualified Representative's obligation to exercise independent professional judgment consistent with applicable professional responsibility rules? | Yes, the Government confirms. | ||||
| 33 | Attachment 1 - PWS at 13.2 & 16.2 | 10 & 12 | PWS Section 13.2 requires transition-out of relevant data and case information, while PWS Section 16.2 states that nothing requires the contractor to breach ethical obligations or disclose privileged, protected, or confidential information. |
| Can the Government confirm that, during transition-out, the contractor will not be required to provide the Government or a successor contractor with information that may not be disclosed under applicable privilege, confidentiality, or professional responsibility rules? | During transition out phase, materials and data must be shared with the incoming Contractor. Proprietary information is the only information not shared. | ||
| 34 | Attachment 5 Performance Requirement Standards |
Attachment 1 - PWS at 16.2 PRS: 1-2
PWS: 12 Attachment 5 lists "periodic file reviews" as a method of surveillance for multiple indicators, while PWS Section 16.2 states that nothing requires the Contractor to breach ethical obligations or disclose privileged, protected, or confidential information.
| Can the Government clarify who will conduct any periodic file reviews; whether periodic file reviews will be limited to non-privileged administrative information, redacted materials, or contractor-generated compliance summaries; and what safeguards or limitations will apply to ensure that such reviews do not require disclosure of privileged, protected, or confidential information? | Government program staff will perform reviews and will rely primarily on internal case databases. To the extent additional data is requested of the Contractor, the Government acknowledges there will be certain information that cannot be provided pursuant to ethical obligations or privilege. | ||||
| 35 | Attachment 5 Performance Requirement Standards at "Evaluation of safeguards and other potential motions" | 1 | Attachment 5 states that the Contractor will ensure that QRs evaluate safeguards and prepare complete, accurate, and timely filings, with an AQL of 95% of filings without material errors or omissions. |
| Can the Government confirm that this performance standard is intended to evaluate contractor oversight systems rather than to require contractor review or approval of individual legal strategy decisions or filings by Qualified Representatives? | Yes, the Government confirms. | ||||
| 36 | Attachment 1 - PWS at 16.2 | 12 | PWS Section 16.2 states that nothing in the contract requires the Contractor to breach ethical obligations or disclose privileged, protected, or other confidential information. |
| Can the Government clarify how it intends to conduct any review, audit, or monitoring of Contractor documentation in a manner consistent with this provision and confirm that such review will not require the disclosure of privileged or confidential client information? | Government program staff will perform reviews and will rely primarily on internal case databases. To the extent additional data is requested of the Contractor, the Government acknowledges there will be certain information that is protected by privilege and other ethical obligations. | ||||
| 37 | Attachment 1 - PWS at 10.0 | 7 | PWS Section 10.0 states that requests to retain experts or other third-party services must be approved in writing by the COR. |
| Can the Government describe the process (including any emergency or exigent request process), required contents, and expected turnaround time for such requests? | The Government will prioritize these requests and provide a response as soon as possible. Specific details regarding the exact process cannot be shared at this time. | ||
| 38 | Attachment 1 - PWS at 10.0 |
Attachment 2 - Pricing Schedule PWS: 7
Pricing Schedule: "Instructions" tab PWS Section 10.0 requires prior written COR approval for third-party services, and Attachment 2 includes third-party services as a fixed-price component of the contract.
| Can the Government clarify whether COR approval is intended to authorize contract funding and assess cost reasonableness for contract purposes, rather than to substitute the Government's judgment for that of the Qualified Representative regarding the necessity, selection, or scope of third-party services, and whether offerors should price third-party services on the assumption that reasonably necessary services will be approved? | Yes, the Government confirms that COR approval is intended to authorize contract funding and assess cost reasonableness for contract purposes. | ||||
| 39 | Attachment 5 Performance Requirement Standards at "Initial case assessment and client meeting" | 1 | Attachment 5 sets an AQL of 100% for initial case assessments and initial client meetings. |
| Can the Government confirm that this metric excludes circumstances in which the Qualified Representative timely attempts to meet with the NQRP Respondent but the Respondent refuses to meet, or where the Respondent or custodial authority otherwise makes the meeting impossible to complete? | Yes, the Government confirms. | ||||
| 40 | Attachment 5 Performance Requirement Standards at "Repatriation/release planning" | 2 | Attachment 5 requires 90% of release and/or repatriation plans to be "developed and executed." |
| How will the Government assess "execution" where completion depends on circumstances outside the Contractor's control, including decisions by third parties, custodial authorities, service providers, or the Respondent? | Execution of a release and/or repatriation plan does not require release on bond or fulfilling every aspect of the plan. The Contractor should demonstrate development of the plan and good faith efforts towards its execution. | ||||
| 41 | Attachment 1 - PWS at 15.1.2 & 12.5.1-12.5.3 | 9 to 11 | PWS Section 15.1.2 limits funding for Nationwide Policy NQRP Respondents after release to the earlier of a final administrative order or 90 calendar days from release. PWS Sections 12.5.1-12.5.3 require advance notice of a motion to withdraw and provide that withdrawal remains in the sole discretion of the EOIR adjudicator. In some Nationwide Policy cases, Qualified Representatives may be ethically required to remain on the cases to which they have been appointed after 90 days, including in cases that will transition to the new contract where a motion to withdraw has already been denied. Furthermore, the discontinuation of funding for ongoing Nationwide Policy cases 90 days after release will likely impede the ability to secure and maintain capacity for Nationwide Policy case assignments, as there is no mechanism to receive continued post-release funding once the case has been appointed, and appointed legal service providers may be forced to continue representation without funding. |
Can the Government clarify whether funds remain available where: 1) a Nationwide Policy Respondent is released, 2) proceedings remain pending more than 90 days after release, and 3) a motion to withdraw is denied or has not yet been adjudicated?
Yes, subject to the shorter, 35-day timeframe (see edits to PWS section 15.1.2).
tc={46E2C768-0A9A-4B4A-B2E5-64999E597120}: [Threaded comment]
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Comment:
See my comments in the SOW - this should be shortened from 90 - possibly to 35 as this is the timeframe for the attorney to transition on once notified of the incompetency finding. The statement “’Yes,’ to 1), 2), and 3)” is confusing. It just should be yes, subject to the shorter time limitation. I also don’t think the additional statements beyond yes are necessary.
Reply:
The language in this response has been updated accordingly.
42 Attachment 1 - PWS at 8.2 & 8.2.3 3, 4-7 PWS Section 8.2 requires the Contractor to perform Direct Legal Representation Services in accordance with applicable professional responsibility standards, and PWS Section 8.2.3 defines completion of specific legal service categories by reference to both required activities and evidence of service completion.
| Can the Government clarify whether compensation for a legal service category is based on reasonable performance of the work required within that category, even where the category-specific evidence of service completion is not ultimately issued due to factors outside the Contractor's control? | The Government confirms that alternative documentation may be sufficient when the listed documentation is unavailabe or delayed due to factors outside the Contractor's control. However, there must be some evidence of services rendered. | ||
| 43 | Attachment 1 - PWS at 8.2.3 |
Attachment 2 - Pricing Schedule PWS: 4
Pricing Schedule: "Instructions" tab PWS Section 8.2.3 requires "evidence of service completion" for each legal service category by reference to specific adjudicative outcomes or filings, and Attachment 2 defines direct legal representation services by reference to completion of the legal service category and the evidence of service completion.
| Can the Government clarify whether the listed evidence of service completion in PWS Section 8.2.3 is intended to be a strict prerequisite to invoicing and payment, or whether it is intended as supporting documentation where available, such that alternative documentation may be submitted when the listed documentation is unavailable or delayed due to factors outside the Contractor's control? | The Government confirms that alternative documentation may be sufficient when the listed documentation is unavailabe or delayed due to factors outside the Contractor's control. However, there must be some evidence of services rendered. | |||||
| 44 | Attachment 1 - PWS at 8.2.3, 14.3, & 15.1.2 | 4, 10 to 11 | If a listed decision/notice has not yet issued by the end of the contract period or by the time funding otherwise ends under PWS Section 15.1.2, can the Government clarify whether the contractor may invoice based on work performed and, if not, whether continued funding or invoicing may be addressed through the written approval mechanism in PWS Section 14.3? | The Government confirms that alternative documentation may be sufficient when the listed documentation is unavailabe or delayed due to factors outside the Contractor's control. However, there must be some evidence of services rendered. | ||
| 45 | Attachment 1 - PWS at 8.2.3 | PWS: 4-7 | For many of the legal service categories delineated at PWS 8.2.3, the Contractor is required to provide evidence of service completion in the form of a copy of the Immigration Judge decision on the application or motion. |
| Can the Government clarify how the Contractor should provide evidence of service completion where the Immigration Judge issues an oral decision or otherwise does not issue a written decision? | If no written decision is available, the Contractor should provide a copy of the Immigration Judge's signed summary order. If no such summary order is available, the Contractor should note the date and time of the oral decision for the Government. The Contractor should also include the name of the DHS trial counsel present at the hearing. | ||
| 46 | Solicitation at C.3.B.4, "Prohibition on Use of PII in Vendor Billing and Administrative Records" |
Attachment 1 - PWS at 8.2.3 Solicitation: 24
PWS: 4 Solicitation Section I.C.3.B.4 states that invoicing, billing, and other financial or administrative records or databases are not authorized to regularly store or include sensitive PII or other confidential government information without written permission from the Senior Component Official for Privacy (SCOP). PWS Section 8.2.3 requires invoice support that includes immigration court or BIA decisions, which may contain the Respondent's name and A-number.
Can the Government confirm that PII will not be required for invoice support? If the Government is requiring PII, this can only be provided with client consent; in such cases, can the Government clarify whether it will provide the necessary written authorization for the Contractor to store and submit this information for invoicing purposes? Personally identifiable information (PII) will not be required directly within invoices submitted by the contractor. PII may be required in separate documentation required to support charges in the invoices. Any supporting documentation containing PII will be required and handled in a manner consistent with applicable privacy rules and regulations including the transmission of the PII and receipt and handling by appropriate government personnel.
PWS Section 8.2.3 requires some evidence or proof of legal services completed for each NQRP respondent. As proof of services completed, the contractor must submit copies of immigration court and Board decisions, which are EOIR records that contain PII collected by EOIR in the course of immigration proceedings. Client consent is not needed for the contractor to submit copies of EOIR’s own records to EOIR. The Government is requiring the contractor to submit copies of EOIR’s own records alongside the corresponding invoice for accurate and efficient invoice review and auditing of those services that the contractor claims to have performed within each invoice. In accordance with Section B(4) of Clause DOJ-02, Contractor Privacy Requirements (JAN 2022), the Government will provide the necessary written authorization for the contractor to attach with invoices any proof of services rendered that includes PII.
| 47 | Solicitation at C.3 DOJ-03 Personnel Security Requirements for Contractor Employees, "2. Citizenship and Residency Requirements" | 29 | Can the Government clarify whether personnel who successfully obtain the required EOIR background investigation/public trust clearance must also independently satisfy any separate citizenship or residency requirement stated in the solicitation? | The required EOIR background investigation covers citizenship and residency requirements. Therefore, no additional investigation is required. |
| 48 | Attachment 1 - PWS at 11.3 | 8 | PWS Section 11.3 requires Qualified Representatives to complete a background check and obtain required clearances. |
| Can the Government clarify whether prior EOIR or comparable federal background investigations/clearances will be recognized where they satisfy the solicitation's reciprocity conditions, and under what circumstances a new investigation would still be required? | If the submitted applicant has a favorably adjudicated and in-scope investigation, reciprocity can be granted. | |||||
| 49 | Solicitation at C.3 DOJ-03 Personnel Security Requirements for Contractor Employees, "1. General Requirements" | 29 | Where an NQRP Respondent is already being represented by an attorney or representative who will continue under the contractor's network, can the Government clarify how the transition-in and background investigation requirements will apply so that representation is not interrupted while any required background investigation or personnel approval process is pending? | If the attorney or representative does not already have an investigation, then a T1 investigation will need to be completed. Once the attorney or representative has completed the eAPP package, EOIR's Office of Security will review. If appropriate, a waiver memo will be issued. These cases will be prioritized to ensure there is no break in service. If the attorney or representative already has a favorably adjudicated and in-scope investigation, reciprocity can be granted. | ||
| 50 | Attachment 1 - PWS at 11.3 & 13.1 | 8, 10 | PWS Section 11.3 requires Qualified Representatives to complete background checks and obtain required clearances, and PWS Section 13.1 requires the Contractor to ensure seamless transition-in of ongoing representation without interruption of services. |
| Can the Government clarify how these requirements will be implemented for personnel supporting transition-in, including whether personnel may continue or assume responsibility for existing NQRP cases during the transition-in period while any required background investigation is pending, in order to avoid disruption of representation? | If the attorney or representative does not already have an investigation, then a T1 investigation will need to be completed. Once the attorney or representative has completed the eAPP package, EOIR's Office of Security will review. If appropriate, a waiver memo will be issued. These cases will be prioritized to ensure there is no break in service. If the attorney or representative already has a favorably adjudicated and in-scope investigation, reciprocity can be granted. The incumbent Contractor will continue providing services until the transition-in plan is completed. | |||||
| 51 | Solicitation at DOJ-07 Prohibition on Access by Non-U.S. Citizens to DOJ It Systems (MAR 2022) | 51 | Can the Government clarify whether the citizenship clause in this section applies to all systems that contain DOJ information, and confirm whether there any waivers for LPRs and/or people with other legal immigration status who have been working on NQRP cases previously? | Yes the clause applies to all systems that contain DOJ information. Requests for |
wavier can be addressed post award with DOJ DSO authority.
52 Solicitation at C.3 DOJ-03 Personnel Security Requirements for Contractor Employees, "2. Citizenship and Residency Requirements" 31 The solicitation states that “Access to Unclassified DOJ Information and Unescorted Access to DOJ Facilities or Space. (1) Except as provided under 1.2(b)(2), non-U.S. citizens are not authorized to access DOJ information and/or unescorted access to DOJ facilities or space, unless a waiver has been granted by the DSO, allowing access by the non-U.S. citizen. Such a waiver will be granted on a case-by-case basis where justified at the discretion of the DSO.”
Can the Government provide the information and/or factors taken into consideration when evaluating such waivers?
| Requests for wavier can be addressed post award with DOJ DSO authority. | ||||
| 53 | Solicitation at C.3. I. "c. Adjudication and Pre-Employment Background Investigation Waivers" | 34 | The solicitation states that “Except as set forth in this section, background investigations must be conducted and favorably adjudicated for each contractor employee prior to commencing their work on this contract. Where programmatic needs do not permit the federal government to wait for completion of the entire background investigation, a pre-employment background investigation waiver for public trust contractors can be granted by the SPM, in consultation with the cognizant COR.” Later, the solicitation also states that the “pre-employment background investigation waiver requirements include: |
1. Verification of citizenship (copy of a birth certificate, naturalization certificate, or U.S. passport).”
Can the Government confirm that waivers may be available to non-U.S. Citizens (such as lawful permanent residents seeking citizenship)?
| Individuals applying for T1 investigations must be US citizens or lawful permanent residents. A waiver memo is issued upon a cursory check prior to a formal investigation process. | ||
| 54 | Solicitation at C.3 DOJ-03 Personnel Security Requirements for Contractor Employees, "2. Citizenship and Residency Requirements" |
Attachment 1 - PWS at 10.0 Solicitation: 29
PWS: 7 Solicitation Section C.3 sets forth citizenship and/or residency requirements applicable to personnel performing under the contract, and provides an exception for certain non-U.S. Citizen contractor employees such as expert witnesses, litigative consultants, and interpreters.
| Can the Government confirm that third-party experts or service providers who meet the exception requirement can have access to necessary case information such that they can perform the work for which they are retained, provided they are not given any broader access to information? | If the contract employee meets the exception requirement and is cleared by EOIR's Office of Security, the duty functions of the contract employees are governmed by the established Position Sensitivity Level and job duties as ascribed by the COR. | ||
| 55 | Solicitation at C.3 DOJ-03 Personnel Security Requirements for Contractor Employees |
Attachment 1 - PWS at 10.0 Solicitation: 29
PWS: 7 PWS Section 10.0 contemplates the use of third-party experts on a case-specific basis.
| Can the Government clarify how the waiver process for exceptions to the citizenship/residency requirements will function in practice where third-party expert services are needed on an urgent or time-sensitive basis, including whether such services may be initiated prior to approval of a waiver? | If the contract employee meets the exception requirement and is cleared by EOIR's Office of Security, the duty functions of the contract employees are governmed by the established Position Sensitivity Level and job duties as ascribed by the COR. | ||||
| 56 | Attachment 1 - PWS at 16.0 | 11, 12 | Under PWS 16.0 Deliverables, the required delivery of 16.1 Program Operation Plans, 16.2 Program Development, Implementation, Monitoring, Evaluation, and Reporting Requirements, 16.3 Monthly Reports, and 16.5 Training do not have any associated CLINs in Attachment 2 - Pricing Schedule - 15JPSS26Q00000059. |
Can the Government clarify where the cost of producing the required deliverables are to be accounted for in the pricing schedule? The Government clarifies that the costs associated with developing and providing the required deliverables identified in PWS Section 16 shall be accounted for under Legal Services. See the revised Attachment 2 , Pricing Schedule.
57 Solicitation at L, "FAR 52.216-1 Type of Contract (Dec 2025)"
Attachment 2 - Pricing Schedule Solicitation: 63
Pricing Schedule: "Total Evaluated Price" tab Per Solicitation Section L, the Government states "FAR 52.216-1 Type of Contract (Dec 2025): The Government contemplates award of a standalone Firm Fixed Price contract".
Per the "Total Evaluated Price" tab in Attachment 2 - Pricing Schedule - 15JPSS26Q00000059, the "Unit of Issue" is given as Month, with a quantity provided of 12, for each of CLINs XXX1 to XXX4.
| Can the Government confirm that under the anticipated Firm Fixed Price award, the Contractor is expected to invoice per CLIN in equal monthly installments? | No. The Government does not confirm that invoicing will be based on equal monthly installments for each CLIN. Attachment 2, Pricing Schedule, has been revised, see revied Attachment 2. | ||
| 58 | Attachment 1 - PWS at 8.2 |
Attachment 2 - Pricing Schedule PWS: 3
Pricing Schedule: "Total Evaluated Price" tab Under PWS 8.2 Requirements for Direct Legal Representation Services, the Government states, "The Contractor shall perform direct legal representation services (corresponding to the Franco Legal Services Pricing Worksheet and the Nationwide Policy Legal Services Pricing Worksheet) in accordance with rules of professional conduct and ethical responsibilities for NQRP Respondents on an as-required basis at a fixed unit price."
Per the "Total Evaluated Price" tab in Attachment 2 - Pricing Schedule - 15JPSS26Q00000059, the "Unit of Issue" is given as Month, with a quantity provided of 12, for each CLINs XXX1 to XXX4.
Can the Government confirm that the Contractor can expect to invoice and be paid per CLIN on a Firm Fixed Price basis? Yes. The Government confirms that the contractor is expected to be invoiced and paid on a Firm Fixed price basis for the required legal representation services, with the exception of authorized travel costs. The pricing structure and invoicing approach will be clarified in the updated attachment 2, pricing schedule. Offerors shall use the revised Attachment 2 when preparing and submitting their proposals.
59 Attachment 2 - Pricing Schedule "Instructions" tab Attachment 2 states that the service quantities are estimates provided for evaluation purposes only.
| Can the Government clarify how it will handle compensation where the number of assigned NQRP cases or required legal service categories exceeds the estimated quantities used in Attachment 2? May the contractor continue providing services with additional compensation, or must it stop providing the applicable service type once the estimated quantities are reached? | If the awarded contract has requirements and the vendor anticipates exceeding the specified number, the contractor must receive in writing from the contracting officer approval to continue work. | ||
| 60 | Solicitation Section B.3 |
Attachment 2 - Pricing Schedule Solicitation: 2
Pricing Schedule: "Instructions" tab Solicitation Section B.3 states that the Government will reimburse authorized travel, while Attachment 2 states that travel must be included in the firm fixed price proposal and that no separate reimbursement will be authorized unless specifically approved by the Contracting Officer.
| Can the Government clarify the intended treatment of travel costs and the circumstances, if any, under which separate travel reimbursement will be available? | Travel must be requested by the Contractor and approved by the COR prior to the start of the travel. The COR will approve all travel requests as soon as possible. See revised Attachment 2 Pricing Schedule. | |||||
| 61 | Attachment 1 - PWS at 17.2.3 | 13 | Can the Government clarify the process, documentation requirements, and expected approval timeframe for overnight travel under PWS Section 17.2.3, including whether travel that is necessary to meet required performance timeframes may proceed if advance approval has been requested but not yet received? | Travel must be requested by the Contractor and approved by the COR prior to the start of the travel. The COR will approve all travel requests as soon as possible. | ||
| 62 | Solicitation at L, "Submission of Offers" | 66 | The RFP states that "each volume shall contain a table of contents, list of tables or figures (if required) and list of appendixes." Later, DOJ requires that Offerors "use cross-references within the offer and provide a clear, consistent reference system by section, paragraph, page, etc. The cross-reference index is excluded from the page limitation of the offer." |
Can the Government confirm that a Table of Contents is sufficient (and excluded from the page limits) so long as the Table of Contents reflects references to consistent section heading conventions? If not, can the Government clarify what is required for the cross-reference index? The Government confirms that the table of contents, list of tables or figures (if applicable), and list of appendices are excluded from the proposal page limitations as stated in the solicitation. A table of contents alone, however, does not satisfy the requirement for a cross reference index.
Offerors shall provide a clear and consistent cross reference system within their proposals to allow the Government to easily locate information responsive to the solicitation requirements. The cross reference index, whish is also excluded from the proposal page limitations, should identify where required information is addressed within the proposal by referencing the applicable volume, section, subsection, paragraph, page number, or other appropriate identifier Offerors may use their own format for the cross reference index, provided it enables the Government to efficiently locate proposal content and demonstrates alignment between solicitation requirements and the offeror's response.
63 Solicitation at L, "Submission of Offers" 66 The RFP states that "each volume shall contain a table of contents, list of tables or figures (if required) and list of appendixes.”
| Can the Government confirm that the Transition-In Plan and Transition-Out Plan may be included as appendices to the Technical Approach, and that the Staffing Plan, Organizational Chart, and Letters of Commitment and Resumes for any proposed Key Personnel may be included as appendices to the Management Approach so as long as the appendices comply with the total page limit requirements for their respective sections? | The Government confirms that offerors may include the Transition-In Plan and Transition-Out plan as appendices to the technical approach volume and may include the staffing plan, organizational chart, letters of commitment, and resumes for proposed key personnel as appendices to the management approach volume provided such appendices are included within and comply with the applicable page limits established for the respective proposal volumes/sections. Appendices must be clearly identified, organized, and submitted in accordance with the proposal submission instructions and evaluation criteria set forth in the solicitation. Inclusion of information as an appendix does not exempt the material from applicable page limitations or evaluation requirements. | ||||
| 64 | Solicitation at L, "Submission of Offers" | 66 | The RFP states that "The Offeror’s Technical Approach shall be presented in the following order, with subsections and parts. Additional guidance is as follows: |
The Offeror shall provide a detailed narrative discussing the proposed process and procedures to plan and perform the work required to achieve all the tasks specified in the SOW.
The Offeror shall include a table of contents, cross referencing each SOW task to the applicable page number(s) within the proposal which addresses how the performance objectives shall be achieved."
Can the Government clarify where the table of contents should appear in Volume 1: at the beginning of the document, or after the technical narrative? The Government clarifies that the table of contents required for Volume 1 shall appear at the beginning of the volume, consistent with the proposal formatting instructions. The table of content should provide the organization of the technical approach volume and include the required cross reference information identifying each PWS task and the corresponding proposal page number(s) where the task is addressed.
The table of contents and required cross reference information are intended to assist the Government in efficiently locating proposal content and shall not replace the offeror's responsibility to provide a complete narrative response addressing all applicable PWS requirements.
| 65 | Solicitation at C.3 DOJ-02 Contractor Privacy Requirements (JAN 2022), "B. Privacy Training, Safeguarding, and Remediation" | 23 | Can the Government clarify whether it will issue user login credentials for all contractor and subcontractor personnel requiring access to LearnDOJ? If not, can the Government clarify how access is to be requested and provisioned? | Any relevant information related to Learn DOJ will be shared with the Contractor post award. |
| 66 | Attachment 1 - PWS at 16.0 |
Attachment 2 - Pricing Schedule 11-12 The PWS requires under the following in Deliverables:
16.1 Program Operation Plans, which include:
-16.1.3 Plan for data management and reporting, personnel management and staffing (including staff supervision), and training for Contractor staff;
-16.1.4 For Franco NQRP Respondents, a proposed plan [which] must describe strategies for maintaining contact with such released Respondents;
-16.1.5 Plan to connect released NQRP Respondents to community-based services;
- 16.1.6 For Nationwide Policy NQRP Respondents, a plan to utilize pro bono resources;
16.2 Program Development, Implementation, Monitoring, Evaluation, and Reporting Requirements;
16.3 Monthly Reports; and
16.4…
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