14-233-SOL-00154.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

DAM

Rockville MD 20857 12501 Ardennes Avenue Twinbrook Place, Suite 400

DHHS/PSC/SAS/DAM

CODE 16. ADMINISTERED BYCODE

X

X

561612

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED ORDAM

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

04/10/2014 1400 ET

03/14/2014

301-443-7078DAVID MORGAN

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

14-233-SOL-00154

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 104 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

Rockville MD 20857 12501 Ardennes Avenue Twinbrook Place, Suite 400

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$19.00

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

X

DHHS/PSC/SAS/DAM

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Guards Contract for the Parklawn, MD Complex: FDA sites in California, Massachusetts, and Georgia: and the Southwest DC Complex.

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

DATED

DONALD S. HADRICK

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDEND

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

104 2 of

SECTION 1 - Supplies or Services/Prices

1.1 BRIEF DESCRIPTION OF SERVICES

The Contractor shall provide all management, supervision, manpower, material, supplies, equipment (except as otherwise stated), and shall plan, schedule, coordinate and ensure the effective performance of all services described herein. The Contractor shall provide physical security services for the Parklawn, MD Complex: FDA sites in California, Massachusetts, and Georgia: and the Southwest DC Complex, in accordance with the requirements of this contract.

The Parklawn Complex consists of the facilities located at the following addresses:

5600 Fishers Lane Rockville, Maryland 20857 Parklawn Building

5630 Fishers Lane Rockville Maryland 20857 FDA Office Building

Rockwall II 5515 Security Lane Rockville, Maryland 20852

SAMHSA

Metro Park I 7520 Standish Place Rockville, Maryland 20855 FDA Office Space

801 Thompson Rockville, Maryland 20852 IHS Reyes Building

16071 Industrial Drive Gaithersburg, Maryland 20855 PSC PPF Mail Facility I FDA Studio

5510 Fishers Lane Rockville, Maryland 20852 Child Care Center I PSC

2094 Gaither Road Rockville, Maryland 20850 FDA Office

9200 Corporate Blvd.

Gaithersburg, Maryland 20850 FDA Office Building

12300 Twinbrook Parkway Rockville, Maryland 20852 IHS Office

2098 Gaither Road Rockville, Maryland 20850 FDA Office

Rockwall I 11400 Rockville Pike Rockville, Maryland 20852

PSCIFDA

Woodmont I (WOC I) 140 Rockville Pike Rockville, Maryland 20852 FDA Office

1350 Piccard Lane Rockville, Maryland 20850 FDA Office

1801 Rockville Pike Rockville, Maryland 20852 FDA Office

Metro Park II 7500 Standish Place Rockville, Maryland 20855 FDA Office

Standish Building 7519 Standish Place Rockville, Maryland 20855 FDA I HRSA Office

5510 Nicholson Lane Rockville, Maryland 20852 FDA Office I Lab

12345 Parklawn Drive Rockville, Maryland 20852 FDA Office

MODI&II Beltsville, Maryland FDA Office/Lab

**NO AGENCY PROTECTION SECURITY OFFICERS (APSO) POSTS AT THESE

LOCATIONS. RESPOND TO IF NECESSARY

**12501 Ardennes Avenue Rockville, Maryland 20857

**12100 Parklawn Drive Rockville, Maryland 20852 FDA Warehouse

**15800 Crabbs Branch Rockville, Maryland 20855 FDA Office

** 6010 Executive Blvd Rockville, Maryland 20852 PSC HHS University

**Tower Building 1101 Wootton Parkway Rockville, Maryland 20852

OPHS

**Redland Tech Center 540 Gaither Road 20877 Gaithersburg, MD

**Air Rights Center 4450 Montgomery Avenue 20912 Silver Spring, MD

**4 Research Court Rockville, Maryland 20855 FDA Office

**1 Choke Cherry RD Rockville, Maryland 20857

SAMHSAHQ

**1 Church Street Rockville, Maryland FDA Office 20850

**Silver Spring Centre 8455 Colesville Road Silver Spring, Maryland 20910 PSC I HRS Office

**Presidential Building 6525 Bellcrest Road Hyattsville, Maryland 21871 CDC Office

**12231 Wilkens Avenue Rockville, Maryland 20852 FDA Warehouse

The Southwest DC Complexes

Hubert H. Humphrey (HHH) Building 200 Independence Ave, SW Washington, DC 20201

Alabama Location 1 Iberville Drive Dauphin Island, AL 36528

California Location 19701 Fairchild Irvine

CA 92612

Massachusetts Locations WEAC 109 Holton Street Winchester, Massachusetts 01890

1.2 TYPE OF CONTRACT

The contract type awarded is a Firm-Fixed Price

1.3 SEVERABLE SERVICES

The services acquired under this contract are severable services. Funds are only available for use for the line item to which they are obligated. Unused funds from one period (line item) may not rollover for use in other periods.

1.4 GENERAL INFORMATION

The minimum wage rates and fringe benefits applicable to the initial (base period) of performance are outlined in the applicable U.S. Department of Labor Wage Determination(s) 2005-2103 (Rev.13) dated June 19, 2013 contained in Section 9, List of Attachments. Please note that a Collective Bargaining Agreement between the United Union of APSO is incorporated by reference EXHIBITs 13, 13A . In accordance with section 4C of the Service Contract Act, as amended, employees employed by the contractor(s) in performing services covered by the Collective Bargaining Agreement(s) are to be paid wage rates and receive fringe benefits as set forth in the current collective bargaining agreement and modified extension agreement(s).

1.5 APPLICABLE OCCUPATION CODE AND TITLE

The applicable Occupation Code and Title for this Solicitation/Contract is:

Guard II 27102 General Clerk I 01111 Administrative Assistant 01020

This is the minimum wage rate that the Contractor must pay to all APSOs and clerks working under the Contract.

The Contractor shall be responsible for complying with all requirements of the wage determination.

SECTION 2 - Description/Specifications

2.1 STATEMENT OF WORK

The Contractor shall furnish all of the necessary personnel, materials, services, facilities, (except as otherwise specified herein), and otherwise do all the things necessary for or incident to the performance of the work as set forth below:

The Contractor shall furnish all contract oversight management, supervisory, and technically trained personnel, uniforms, equipment, materials, and supplies necessary to provide routine and emergency security protection and support services required. This includes, but is not limited to, armed security patrols, entrance control, personal escort duties, and parking lot control, law and order duties, and security and fire safety surveillance. The Contractor shall provide trained employees on post at all times, to perform the services as prescribed in and required by the contract. A supervisor may not substitute or relieve an APSO post at any time.

The Contractor shall provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, files and any other resources necessary to accomplish services as described and required in this SOW. The Contractor shall perform to the standards required in this contract and will be expected to work closely with HHS representatives throughout the duration of the contract.

APSOs have a crucial and highly visible role in support of the HHS mission. They are usually the first (and sometimes only) contact visitors have with the Federal Community. APSOs are usually the first line of defense at HHS controlled facilities. It is crucial the Contractor ensure that their employees realize the importance of their role, and continuously perform their duties in a courteous and professional manner, in full compliance with this SOW.

Phase-In

A smooth and orderly transition between the Contractor and the predecessor Contractor is necessary to ensure minimum disruption to vital Contractor services and Government activities.

The Transition Plan shall meet all requirements stated. The Contractor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor Contractor employees. The Government will allow a maximum of thirty (30) days start up from the time of the award of the contract to the initial start of performance.

If the Contractor intends to recruit the existing workforce, the Contractor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor Contractor’s employees. If there is no interference with the contract employees’ assigned duties (e.g., during “off hours” or during breaks or meal periods), the Contractor may notify the predecessor Contractor’s employees of the date that the Contractor will be assuming services.

The Contractor may also distribute business cards, employment applications, brochures, and other company information to the predecessor Contractor’s employees while they are on duty.

The Contractor shall not interview, recruit, schedule interviews, or conduct extensive discussions with the predecessor Contractor’s employees while they are on duty.

The Contractor shall provide weekly transition status reports during the transition period.

Phase-Out of Contract and Continuity of Services

The Contractor shall provide a list with the total number and names of employees performing on the contract with any applicable suitability and certification expiration dates, and the employee seniority list when requested by the COR. Prior to contract expiration and after the award of a follow-on contract, the Contractor shall exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor Contractor.

After the award of a new contract, the outgoing Contractor shall provide personnel records, including, but not limited to training, medical, suitability, and security records to the incoming Contractor. The outgoing Contractor shall provide these records to the successor at least 45 days prior to date of contract expiration. The Government reserves the right to inspect all documentation provided to the incoming Contractor.

The outgoing contractor shall conduct an inventory of all Government Provided Equipment and submit a copy of the inventory and a written explanation of any discrepancies to the COR.

Failure to provide all records to the successor Contractor as required may result in HHS withholding of final payment until completion of this action and may negatively impact the outgoing Contractor’s performance evaluation.

Conferences and Meetings

Immediately after award of the contract and prior to the Contractor’s performance at the work site(s), the Contractor shall attend a pre-performance meeting to be scheduled by the COR. This meeting will include an in-depth review of the total contract requirements and a review of the Contractor’s Transition Plan.

During the performance of the contract the CO, COR, and the Contractor shall meet at a minimum annually to discuss all relevant contract issues. All parties shall make a mutual effort to resolve all identified problems. The Contractor shall prepare written minutes of these meetings for signature by the Contractor and the CO. The CO shall incorporate a copy of the minutes into the contract file. Should the Government not concur with the minutes, the Government shall state, in writing to the Contractor, any areas of clarification or disagreement within seven (7) days after receipt of the meeting minutes and include the comments in the contract file.

Transition Plan

After contract award the Contractor shall provide weekly status and progress reports detaining the transition to the COR. The transition plan shall include, at a minimum, all preliminary licensing and certifications required to initiate performance, the process planned for transitioning any predecessor employees if desired, recruitment of new employees, and a timeline showing milestones for procuring required uniforms and equipment. At a minimum, the Plan shall address:

Staffing

• Staffing Levels

• Process for Transitioning Predecessor Employees (if applicable)

• Recruitment of New Employees

• Strategy for Providing Post Coverage during Breaks and Meal Periods

• Reserve Force Implementation

• Emergency Security Service (ESS) Implementation

• Supervisory Plan Implementation

• Key Personnel to include resumes and contact information

• Roles of Management and Administrative Personnel on Contract

• Organizational Chart

Recruitment

• Types of advertising or other methods of identifying potential candidates

• Plans to interview predecessor contract personnel

• Plans to employ predecessor contract personnel

• Planned commencement and completion date

Communications

• Methods

• Protocols

• Equipment

Insurance

• The Contractor is required to provide the types of insurance identified in Section 7.14.

• The Contractor shall identify the types of insurance that have been obtained as well as those that are scheduled to be obtained

• Date obtained and planned date when all insurance will be obtained.

Inventory & Equipment

• Maintenance

• Accountability

• Weapons (Firearms, ASP, Hand-Cuffs)

• Ammunition

Government Property and Equipment Control

• Plans to transfer Government Furnished Equipment (GFE) from predecessor

• Contractor and how it will be accomplished to coincide with the start date

• Means of inventory control and property management

• Approach for maintaining GFE in a satisfactory useable condition

• Plan on receipt and accountability of keys

Licenses and Permits

• The Contractor shall provide evidence that it either has or can obtain the applicable state and municipal permits and licenses required in order to perform the services. The Contractor shall provide evidence that it can obtain permits and licenses that provide the highest level of authority within the jurisdiction where services are being provided

• Planned date by which each license or permit will be obtained

• Submit copies of each permit required, 3 days prior to the APSOs commencing work under this contract

Phase-In

• Contractor’s plans on how to interact with the outgoing Contractor

• Planned commencement and completion date of complete phase-in period

• How the Contractor will meet the training requirements prior to the start-up date

• Designated uniform and equipment vendor and delivery policy to include the manufacture’s catalogue description and a sample of each of the products to be a part of the uniform

• Methodology for providing properly fitted uniforms to all personnel

• Method for ensuring that the required numbers of cleared personnel are available to meet contract demands on the start date

• Method for ensuring that a timely facility clearance is obtained

• A detailed schedule for ensuring that the breaking of personnel for relief for meals and or other breaks, identifying the number of personnel required to perform as a breaker, clearance levels, routes of deployment and vehicle requirements if necessary

• Describes the level and degree of authority the Program Manager will possess throughout the life of the contract

• Processes and time frames for submitting orders as required by the COR

• Plan toward meeting the Health and Physical Fitness Requirements for new hires and incumbent personnel; and how the Health and Physical Fitness Requirements will be managed to ensure conformity throughout the life of the contract, see

EXHIBIT 15A

• Describe how the Contractor will ensure the full dissemination including the level of frequency of information, policy, procedures, problems, concerns, etc., to all its managers and staff throughout the contract

• Identify the time that will be allotted for “gear-up and gear-down”, how it will be applied throughout the contract, and any and all costs that will be applied toward the burdened rate.

Detailed Calendar

• Daily and Weekly transition events over the transition period

• Procurement timeline for equipment and uniforms

Status & Progress Reports

• Applications

• Staffing

• Permits, licenses, and registrations

• Personnel clearances

• Transition events

• Equipment and uniform purchases

Training Plan

• Contractor shall be responsible for providing CO and COTR a Training Plan and proposed Training and Qualifications Schedule within 10 calendar days after contract award.

Quality Control Plan

The Contractor shall provide the CO and COR a detailed Quality Control Plan within 15 days of contract award.

The Contractor’s Quality Control Plan shall address:

• Type, Level, and Frequency of Contractor’s Quality Control Actions

• Inspection Checklists

• Reward and Incentive Program

• Discipline Procedures

• Deficiencies Reported to the COR

• Reports

The Contractor shall establish an internal Quality Control Program to ensure that the requirements of the contract are carried out as specified through continuous monitoring and training. The Contractor shall ensure that all personnel assigned to this contract are proficient in all General and Post Orders and other directives required by the contract. Monthly and random testing shall be conducted by the Contractor to ensure that all employees are capable of operating the x-ray, radios, magnetometers and other related security equipment. A brief summary report on the results of the quality control program shall be provided to the COR on a monthly basis. At a minimum the Quality Control Program shall include the following:

(a) Responsibilities of the employee in charge of the quality control program and the relationship to the other employees they are inspecting

(b) Description of post inspections of all posts under contract to include responsibilities of all employees; grooming appearances of all APSO; maintenance of equipment and uniforms;

knowledge of post orders; all applicable updated post orders are available at each location;

frequencies of inspections and whether they are announced or unannounced, and attendance (sign-in and sign-out checks)

(c) Description of follow-up procedures for correcting deficiencies and the time frames for correction

(d) Procedures for follow-up on tenant complaints to ensure that the appropriate people have been informed; the situation has been documented and resolved

(e) Procedure to ensure that positive tenant relationships are maintained

(f) How employees will maintain positive public relations with customers they serve and the associated monitoring process

(g) Training certification requirements and other quality controls as deemed necessary by the contractor

Contingency and Business Continuity of Operations (COOP) Plan

The Contractor shall provide the CO and COR a detailed COOP Plan within 15 days of contract award.

This plan shall outline the performance of tasks as assigned in HHS’s “Occupant Emergency Plan”. Participation in this emergency plan shall be mandatory during the event of a building related emergency or natural disaster regardless of the time of occurrence. This plan describes how the Contractor will continue operations during emergency events and ensures accountability for items such as weapons and equipment. This plan also ensures all Contractor employees receive Emergency Response Training and are prepared to resume normal operations immediately upon cessation of emergencies.

In the event of a labor dispute, the Contractor shall provide qualified personnel to ensure that no interruption of services occurs as a result of a labor strike.

The Business COOP Plan shall address:

• Identifying and Tracking Emergencies

• Identifying and Tracking Pandemics and other hazard events

• Education and Protecting of Workforce to Minimize Operational Impacts

• Compliance with applicable Occupational Safety and Health Administration regulations

• Acquisition, Storage, and Distribution of Personal Protective Equipment

• Prioritization and Deployment of a Limited or Dwindling Workforce

• Realignment and Augmentation of Resources to Ensure Contractual Requirements

• Communication with workforce and Government

GENERAL REQUIREMENTS

The Contractor shall provide, operate, manage, and maintain an armed uniformed protective security force, 24 hours per day, 7 days per week, 365 days per year, for the physical protection of all the required complexes. The Contractor shall provide the required number of APSO and supervisors to properly perform the specific duties outlined in the Post Orders (To be provided at award.) for each post. No post shall ever be left unattended without prior approval from the on-site Contracting Officer’s Representative (COR).

(a) On-Call Response: The Contractor shall provide an on-call response force of Federal

Protective Service (FPS) A-9 certified Security personnel to quickly back up on-duty Contractor personnel confronted with a situation requiring additional personnel, e.g., protests, natural and manmade disasters, active shooter, etc. The contractor will be notified by the COR in the event of an on-call response. However, the COR does not have the authority to make any revisions that change the contract or further obligate the Government without the direction of the Contracting Officer. The Contractor must have the capability of providing sixteen (16) additional security officers within four (4) hours and a total of twenty four (24) additional security officers within eight (8) hours of notification by the Contracting Officer or COR. Officers assigned to the on-call response force are required to report to the designated facility fully equipped. The on-call response force will not be comprised of contractor personnel who are currently on duty or are assigned to the succeeding shift.

(b) The Contractor shall monitor all security systems, which include interior intrusion detection, entry access control systems, and closed circuit television surveillance systems. The Government (HHS) and the Facility Level requires 24/7 monitoring of the security system.

For government owned security equipment, the Government (HHS) will conduct tests;

complete inspections; provide preventive maintenance and repairs to the security systems, and keep all equipment in optimum operating condition.

(c) The Contractor shall provide routine and emergency protection and security support services in accordance with the contract, Post Orders, Officer’s Duty Book, and national standards.

In the event of conflicts, the contract takes precedence over the other documents. The Contractor shall also provide APSO to ensure that critical (agency) resources are protected.

The Contractor shall remain abreast of current issues, trends, laws, regulations, and technologies.

(d) The Contractor shall ensure all duties are performed in accordance with the APSO

Assignments/Posts Orders and Special Orders. Post Orders (which can be amended by the COR at any time) have been prepared for each APSO post; a copy shall be issued to all APSOs, on all applicable shifts. These orders define the basic work to be performed at each post including the exact hours of duty.

(e) The Post Orders, and any supplemental memoranda, directives, or other information is For

Official Use Only Law Enforcement Sensitive FOUO/LES information. The Contractor and its employees shall not disclose this or any other operational information to individuals outside of the HHS/Contractor community. The Contractor and its employees shall not reproduce or copy the contents of sensitive information in any manner unless authorized in writing by the COR. The Contractor shall furnish a separate loose-leaf binder (or other suitable solution) for each post or screening station (collection of posts) to provide Contractor-related information/policies/directives to the APSOs.

(f) The COR shall provide all details, procedures, and instructions necessary for proper performance at each post. A summary/outline of each APSO post is shown in EXHIBIT 1P and 1H. Project Manager or an authorized representative for the Contractor shall sign each Post Order provided by the Government to indicate receipt. The Contractor shall not refuse to accept Post Orders or Memorandum for any post or supervisory position. The Contractor is responsible for enforcing compliance with all such orders. Any discrepancies in Post Orders/Memorandums and work actually performed shall be brought to the attention of the COR immediately. If the Contractor’s employees fail to work the required hours or fail to perform the required duties, deductions shall be taken. (EXHIBIT 11). Continued failure may result in contract termination. The contractor should strive to identify opportunities for efficiencies and cost savings in reviewing the type and level of staffing that could utilized at each post. The current levels of staffing at each post are provided in EXHIBIT 1P and 1H for reference.

(g) The COR may make technical/administrative revisions to Post Orders, which would provide clarity and avoid misunderstanding. The Contracting Officer (CO) through a written modification to the contract shall make formal changes to Post Orders, if deemed necessary, which permanently change the terms of the contract. The CO, COR, and all other authorized Government-personnel shall have the express authority to examine these documents upon request, at any time, during the duration of this Contract.

(h) The Contractor shall provide training to security force management. If the Contractor becomes aware of disqualifying criteria/standards of a HHS contract APSO, as set forth in the SOW; the Contractor shall immediately remove the individual from work under the contract and notify the COR.

(i) The Government (HHS) shall provide training/orientation on the supplied security systems.

(j) In the performance of security duties, the Contractor shall provide continuous assessment and evaluation to identify security weaknesses and vulnerabilities and provide recommended corrective action to the COR. Security weaknesses or vulnerabilities that introduce an immediate serious threat to HHS facilities, staff, or operations shall be immediately reported to the COR.

State and Local Requirements Contractor shall obtain, possess and maintain state and/or local requirements, except where precluded by local law or ordinance, prior to commencement of work under this contract, to include:

• Business and corporate licenses to operate as a commercial security service.

• Official bond(s) and insurance, and pay any fees or costs involved or related to authorization for arming employees engaged in armed security officer services.

• Licenses and permits for employees to be armed and have authority to detain person(s) suspected of committing crimes.

• Contractor shall adhere to minimum age requirements set forth by Federal, state and/or local laws. If minimum age exceeds contract minimum age requirement of 21 years of age, Federal, state and/or local law shall take precedence over contract requirement.

• Except where precluded by local law or ordinance, the Contractor shall obtain and maintain on “file” a valid Security Officer Permit and Weapons Permit for each Security Officer and Supervisor, as issued by DHS/FPS. A copy of each Security Officer’s permit shall be provided to the COR at least ten (10) days prior to the anticipated assignment date of any individual. The COR shall be immediately notified should such firearm permits be terminated, revoked, or suspended at any time and the Security Officer(s) affected shall be immediately removed from the work site. The Contractor shall ensure all officers and supervisors performing on-site duties comply with all current FPS firearms suitability, licensing, and permit requirements. Failure by the Contractor to obtain all required licenses for the company and/or the contract employees prior to APSOs standing on post will be grounds for possible contractual actions including but not limited to termination for cause.

False statements, certification or falsification of any documents required in this contract by the Contractor, Project Manager, or any contract employee shall be punishable under US Code Title 18, Chapter 47, Section 1001, Fraud and False Statements. The Government may initiate investigations by its Office of Inspector General or other investigative authority, may initiate debarment proceedings, and/or may take contractual remedies, up to and including termination for cause. Under no circumstances whatsoever will the Government tolerate falsification of required documents.

(k) The Contractor shall ensure firearms remain on the premises and stored in a safe or other cabinet that complies with the industry standards for storage of weapons.

(l) The Contractor shall ensure that all APSOs are assigned, identified by weapon serial number, a firearm that was the same weapon used for qualification and assigned/issued for on-duty carry. A supervisor shall not issue or allow to be issued another APSO’s weapon in lieu of an APSO assigned by serial number weapon to be carried on duty. Emergent exceptions to these requirements must be reviewed and approved by the COR.

(m) APSOs shall carry original or photocopy of firearm licenses/permits on their person while traveling to/from duty station and on duty, when required by local or state law.

(n) APSOs that do not have valid firearm license/permit in their possession or cannot produce one, when requested, shall be removed from post immediately. Contractor will be notified immediately and a request for remedy will be initiated. PSO may return to post once valid firearm licenses/permits are produced. Post will be considered “open” during period of non-compliance.

(o) APSOs are authorized to travel to and from duty stations armed, with assigned duty weapon(s), unless prohibited by law.

(p) The Contractor shall provide qualified, trained replacement security personnel for emergency purposes (i.e. sickness) to start within one hour of the regular tour of duty.

APSOs shall fluently speak, read, comprehend, and compose coherent written reports in English. Government may require APSOs to possess proficiency in a specific language for certain posts and will indicate this requirement in Post Orders.

APSOs must complete (sign/date) a Lautenberg Amendment Statement/Domestic Violence certification annually. Lautenberg Amendment, 18 U.S.C. § 922(g) (8) and (9).

(q) The Contractor shall ensure all APSOs are in proper uniform (this includes insignia, accessories, and equipment) throughout their tour of duty. Jewelry other than described in this contract shall not be worn. Supervisors and APSOs who are not in proper uniform may be replaced at the discretion of the COR, who shall notify the Contractor’s supervisor or Project Manager (PM). Violations will be considered as an “Open Post”.

(r) The Contractor shall establish procedures to ensure all operations are performed in a safe manner.

(s) The Contractor shall establish and maintain a Quality Control Program to provide independent Project Manager Surveillance and inspection of Contractor security operations.

The Contractor shall at a minimum provide the COR with a written plan outlining the method of inspection, frequency and management response.

(t) The Contractor shall ensure that all APSOs working under this contract have successfully met all contract and suitability requirements.

(u) The Contractor shall comply with the following regulations and policies:

a. Federal Property Management Regulations, Title 41, Code of Federal Regulations, Subpart 101-20.3 at http://www.gpo.gov/fdsys/granule/CFR-1998-title41-vol2/CFR-1998-title41-vol2 -part101-id543-subpart101-id583/content-detail.html

b. II. United States Code, Title 18, Section 930, Possession of Firearms and

Dangerous Weapons in Federal Facilities at http://www4.law.cornell.edu/uscode/18/930.html

(v) The Contractor shall ensure all APSOs are trained in all required Cardiac Pulmonary

Resuscitation (CPR) procedures and/or programs, Automated External Defibrillator (AED) procedures and first aid, in accordance with the requirements of the American Red Cross and/or the American Heart Association.

(w) The Contractor shall ensure all APSOs are in good physical condition, weight in proportion to height, health and able to protect themselves and others, and to withstand sudden physical exertion in the apprehension of suspects and violators; and in response to emergency/medical situations.

(x) The Contractor shall be responsible and accountable for all Government furnished property in accordance with the requirements of the contract.

(y) The Contractor shall provide all reasonable support to the Government and the successor

Contractor ensuring an orderly transition and minimize any impact on the operation.

(z) The Contractor shall test for substance use. Substance abuse is illegal in the workplace. The

Contractor shall perform random drug screening of 10% of the security force assigned to this contract over a 12-month period.

(aa) The Contractor shall ensure that all Contract personnel are able to communicate, orally and in writing, the English language, in a manner to effectively communicate with customers and Federal employees.

2.2 REPORTS

APSO’s Register: The Contractor shall require employees to sign in and out on DHS Form 139 (Record of Time of Arrival and Departure from Building) or on an approved contractor’s form when reporting for duty and when leaving at the end of the tour. In addition, the form shall be used to register the entry and departure of all APSO supervisors, Contractor inspectors and Government inspectors of this contract. The entries must be legible in order that credit can be given for services performed. The form shall be turned in weekly to the COR.

(1) Morning Reports: The Contractor shall provide a morning report that highlights any significant security issues that occurred over the previous 24 hour period, Monday through Friday. The Monday morning report would include reporting for Friday through Sunday.

The report shall include an electronic copy of the daily visitor logs from the primary HHS facilities, (Humphrey and Parklawn).

(2) Emergency Reports: The Contractor shall promptly report to Security Central all security violations, incidents of fire, accident, property damage or personal injury which may occur on the premises. A list of emergency telephone numbers shall be supplied with the Site Specific Post Orders (SSPOs).

2.3 WEAPON PERMITTING

(a) Federal And State Permitting: The Contractor shall make and complete all necessary arrangements with the appropriate City, County and/or State Officials, to:

(1) Have each employee licensed as a Security APSO II

(2) Obtain a permit for each employee designated by the contract to carry a firearm

(3) Furnish the Contracting Officer with proof of the above prior to working on post

(b) Bonds: The Contractor shall provide any official bonds required, pay any fees or costs involved or related to the licensing of employees as APSO, and/or provide authorization for the arming of any employee engaged in providing services specified under this contract.

(c) Liability: The Contractor shall assume full liability for any employee(s) action in the exercise of any such authority.

2.4 SPECIAL QUALIFICATIONS

Citizenship:

• Each employee of the Contractor shall be a citizen of the United States of America, including U.S. territories and/or commonwealths. COR may approve Lawful Permanent Residents who are currently members of U.S. armed services (Reserves or National Guard) or who possess an Honorable Discharge from a U.S. Military component.

• Contractor shall ensure that no person who is an illegal or an undocumented alien is employed as an APSO under this contract

2.5 CRIMINAL LIABILITY

Criminal Liability: Disclosure of any information pertaining to the services required hereunder to any person not entitled to receive it, or failure to safe APSO any classified information that may come to the Contractor or any person under his control in connection with work under this contract, may subject the Contractor, his agents, or employees to criminal liability under Title 18, Section 793, 794, and 798 of the United States Code. In situations involving unclassified information, criminal liability may be applicable under Title 18, USC, Section 641, 1905, and 2071.

2.6 HOURS OF SERVICE

Hours of service are in indicated on EXHIBIT 1P and 1H. In the case of a natural disaster, (i.e., water shortage, fire, hurricanes) or when Government employees cannot work normal duty hours, the Contractor shall furnish APSO services during such periods as requested by the COR.

2.7 CONTRACT WORK-HOURS

(a) Productive work-hours are the hours that APSOs are required to man APSO posts and the hours’ supervisor(s) are required to be on duty as shown in EXHIBIT 1P and 1H. The work hours required, for each post, have been determined by the Government as essential for the protection of Government property, personnel and equipment. If the Contractor fails to provide the specified number of productive work-hours, deductions may be made as specified in EXHIBIT 11. APSOs may not strike, protest, or call off as a result of any actions or inactions outside of or within the Collective Bargaining Agreement. The contractor should strive to identify opportunities for efficiencies and cost savings in reviewing the type and level of staffing that could utilized at each post. The current levels of staffing at each post are provided in EXHIBIT 1P and 1H for reference.

(b) EXHIBIT 1P and 1H of the SOW provides the basis for the estimated quantities of APSO coverage included under this contract. The exhibit which reflects the current recurring coverage in the described areas is for estimating purposes only.

(c) The Contractor is cautioned that the minimum number of man-hours identified in the contract are only the minimum required personnel needed to maintain a presence and do not reflect the actual number of personnel needed to accomplish all the requirements of this contract.

The Contractor shall be responsible for assigning sufficient additional personnel as necessary to accomplish all the requirements in the SOW.

(d) During all relief periods (lunches, breaks etc.) the Contractor shall, at their expense, provide a replacement APSO for contract employees while that employee is on an authorized break (this also includes walk-time see EXHIBIT1). A supervisor may not be employed as a Breaker at any time.

(e) Corporate Management and Oversight –Project Manager

(f) The Contractor shall provide Project Manager who shall oversee performance of work on-site, Monday through Friday, excluding Federal holidays, working variable hours to ensure proper contract execution. The Project Manager shall keep the COR abreast of his/her schedule for effective communication. The Project Manager will be responsible for the two primary HHS facilities, (Humphrey Building and Parklawn Building). The Project Manager shall alternate between these two locations as needed.

(g) Supervisors

(h) The work-hours shown in EXHIBIT 1P and 1H are the minimum work-hours of supervision, which are deemed necessary by the Government to provide the degree of supervision required. On-duty supervisors may be used for relief periods only in an emergency and if specifically authorized in writing by the COR. If the Contractor does not provide the required number of supervisory work-hours, deductions may be made as specified in EXHIBIT 11.

Supervisors shall only work one 8 hour shift per day. Supervisors may work a 12 hour shift with approval from COR.

(i) Limitations on man-hours to be provided by Individual Employees

(j) No contract employee shall provide more than twelve (12) hours of service in any twenty-four (24) hour period unless the work periods are separated by an eight (8) hour non-duty period. Violations of these limitations may result in deductions as specified in EXHIBIT-11.

Work Scheduling Procedures

The criteria for establishing work schedules and the requirements for relief periods and for starting and stopping work are contained herein:

(a) The work schedules for contract supervisors and productive APSOs shall be prepared on separate schedules. Changes to schedules shall be posted in sufficient time to assure that employees affected by a change are properly notified. A copy of the schedules and all changes shall be furnished to the COR.

(b) No APSO shall leave his/her post until properly relieved, except for emergencies, in which case they shall call the security console for authorization prior to leaving the post. If a post is operational only during specified hours, the last APSO shall leave at the end of the post’s duty hours only after properly securing the post. If an APSO or supervisor must stay to complete a report on an emergency situation, the APSO’s supervisor shall request approval from the COR.

(c) All APSOs shall be in the prescribed uniform, on-post, and ready for duty at the start time for their shift and shall remain on the job and in full uniform until properly relieved. All APSOs must remain in uniform during their entire shift. All uniforms shall be in accordance with the SGIM (copy can be obtained from the COR).

(d) Meal break periods are mandatory and relief APSOs shall be provided by the Contractor to ensure coverage of the post. Failure to provide these relief periods shall be cause for a pricing deduction in accordance with the deduction plan specified in EXHIBIT 11. Use of additional personnel to provide meal and relief breaks shall not increase the number of productive hours. ON DUTY ROVERS SHALL NOT BE USED TO PROVIDE RELIEF.

2.8 SERVICES REQUIRED

General: At all times the Contractor shall provide trained employees to perform the services as prescribed by (1) the contract, (2) site specific post orders, and (3) Officers Duty Book. In the event of an inconsistency, the contract takes precedence over other documents.

(Site Specific Post Orders) (SSPO): Perform the duties outlined in the SSPO. The basic work to be performed at each post is the exact hours of duty. Except for emergencies, no deviations shall be made. All SSPO’s are prepared by the COR or his designated representative. The COR may add or revise SSPOs to change shift start and stop times and locations, provided the change has no impact on the Contractor’s price. Such changes shall not require modification to the basic contract. Changes which increase or decrease the total number of labor-hours specified, increase or decrease the amount of equipment and/or supplies, or otherwise affect the Contractor’s price must be made by the Contracting Officer via a written modification to the contract.

Typical Duties: Post assignments may include but are not limited to the following duties:

(a) Entrance Control Post: Operate and enforce a system of personnel identification; perform package inspection when directed to do so by the APSO Post Assignment Record; operate X-ray and metal detector devices where equipped; ensure that special access requests are enforced.

(b) Roving Patrol Posts: Make patrols in accordance with routes and schedules established in the

Post Assignment Record; maintain electronic watch tour devices used in several.

(c) Relief Posts: Sufficient personnel shall be provided by the Contractor, at no additional cost, to afford adequate relief to APSOs stationed at fixed posts during tours of duty. A supervisor may not relieve an APSO at any time

(d) Traffic Control: Within the government property boundaries, direct traffic (vehicle and pedestrian), control parking, issue traffic courtesy violation notices, etc., as prescribed by the APSO Post Assignment Record. Investigate, inspect, and question drivers of vehicles that stop along the exterior of the building.

(e) Control Issuance and Storage of Keys: Receive, issue, and account for all keys to the buildings, various offices, gates, and devices.

(f) Security and Fire Systems: Monitor the building fire alarm, access control and intrusion detection systems and other protection devices or building equipment.

(g) Utility Systems: When required through written instructions from the COR, the Contractor is to perform all minor operations and/or record data in connection with the operations of building utility systems.

(h) Building Rules and Regulations: Observe building occupants and visitors for compliance with posted rules and regulations including the Code of Regulations, Subpart 101-20.3, Conduct on Federal Property (to be provided by Government upon award).

(i) Lost and Found: When required through written instructions from the COR the Contractor shall receive, issue receipts for and store found articles pending disposition.

(j) Law and Order: Maintain law and order within the areas of assignment. Shall enforce the

SSOP’s that support maintaining law and order.

(k) Unauthorized Access: Detect and detain persons attempting to gain unauthorized access to the property. Arrest procedures are contained in the Federal Protective Services (FPS) (SGIM), provided in the certification training program.

(l) Hazardous Conditions: Report any potentially hazardous conditions and items in need of repair, including inoperative lights, leaky faucets, toilet stoppages, broken or slippery floor surfaces, etc., immediately to the COR.

(m) Injury or Illness: In the event of injury or illness to Government employees or others in the building or on the grounds, obtain professional assistance in accordance with procedures in the Officer’s Duty Book. The COR must be notified of any incidents.

(n) Flying the United States Flag: The United States Flag (and other flags as authorized) shall be flown as directed by the COR. Flags in deteriorating condition shall be reported to the COR for replacement.

(o) Additional Duties: Turn off unnecessary lights; check safes, lock-type repositories and cabinets; close windows; close and secure doors and gates as needed.

(p) Reports and Records: Prepare logs and required reports on accidents, fires, bomb threats, unusual incidents and unlawful acts and provide these reports to the COR daily.

(q) Civil Disturbances: Perform other such functions as may be necessary in the event of situations or occurrences such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts which adversely affect the security and/or safety of the Government, its employees, property and the general public lawfully in the buildings or on the grounds under the control of the Government.

(r) Emergencies: In case of an emergency condition requiring immediate attention, the Project

Manager or the Supervisor shall, at the discretion of the COR, divert uniformed personnel from their normal assigned duties to meet the condition and summon appropriate assistance as may be required in the Occupant Emergency Plan. This diversion may be for any duration as authorized by the COR.

(s) Assistance of personnel with disabilities: As instructed by the COR, the contractor may be requested to assist personnel with disabilities as needed. Assistance may include help to enable these individuals to pass through security check points. No additional cost shall be charged to the Government for the diversion, and the Contractor shall not be penalized for normal daily work not done which was otherwise scheduled.

(t) Confront/inspect/question delivery vehicles entering loading dock and delivery dock. Check driver manifest against cargo.

2.9 SUPERVISION

(a) Program Manager: The Contractor shall provide the name(s), telephone number(s), and address(s) of the Program Manager(s), in writing, to the COR within ten (10) days after award of the contract. It is the Contractor’s responsibility to assure this information is updated as necessary throughout the contract period. The term “Program Manager” means a person designated, in writing, by the Contractor with the authority to act for the Contractor on a day- to-day basis at the worksite.