Attachment_E_-_Task_Order_Two_PWS_V1.pdf

PERFORMANCE WORK STATEMENT (PWS)

Task Order – IT Project Manager

(PROFESSIONAL SERVICES FOR Information Resource Office Indefinite Delivery, Indefinite Quantity (IDIQ))

4/11/2019

1. SCOPE

OBJECTIVE - The objective of this contract is to acquire contractor services to assist the United States Bureau of Reclamation (USBR) develop, manage and maintain current enterprise wide systems and applications in the Operations and Maintenance (O&M) Software Development Lifecycle within the Information Management and Technology directorate. This task order identifies the scope and requirements for IT Project Management services.

2. BACKGROUND

The United States Bureau of Reclamation (USBR) Information Management and Technology (IMT) is responsible for implementing and managing the Software Development Lifecycle (SDLC) for enterprise applications within USBR in compliance with the Federal IT Acquisition Reform Act (FITARA) regulation.

3. REFERENCES - The following list of documents are required in the performance of this contract:

• BOR SDLC Framework (see Attachment G)

• BOR SDLC Description (see Attachment H)

4. TASKS - The contractor shall perform IT Project Management tasks in accordance with task order requirements. The work shall be completed during the one-year period of performance.

The project will be evaluated for completeness of tasks and objectives weekly. The contractor will receive direct or indirect guidance for work and projects from the COR and TSAL (technical service area leads) federal staff. The place of performance for this Task Order is at the Denver Federal Center in Lakewood, Colorado. There are no travel requirements.

4.1 Manage the development of new applications with associated artifacts (see below) in compliance with the Reclamation SDLC Framework and SDLC Description document.

4.2 Complete project artifacts for assigned projects according to the SDLC Framework and SDLC Description document.

4.3 Work with stakeholders on artifacts and deliverables for project.

4.4 Identify and track tasks to completion.

4.5 Update and complete USBR provided IT Software Development artifacts that are applicable for the assigned IT system. Documents can include:

4.5.1 Business Needs Statement

4.5.2 Business Case

4.5.3 Business Impact Analysis

4.5.4 TBM – Business Capability

4.5.5 Data Management Plan

4.5.6 Data Acquisition and Management Plan

4.5.7 Feasibility Statement

4.5.8 Privacy Impact Assessment (PIA)

4.5.9 Project Charter

4.5.10 Project Management Plan

4.5.11 Use Case Document

4.5.12 User Stories Document

4.5.13 Technical Requirements Specifications Document

4.5.14 Infrastructure Requirements

4.5.15 Requirements Traceability Matrix

4.5.16 Alternatives Analysis Document

4.5.17 High Level Cost Estimate (ROM)

4.5.18 Record of Decision (ROD)

4.5.19 Configuration Management Plan

4.5.20 Service Level Agreement

4.5.21 Risk Register

4.5.22 Contingency/Disaster Recovery Plan

4.5.23 Quality Assurance Plan

4.5.24 Design Document

4.5.25 Deployment Plan

4.5.26 Training Materials

4.5.27 User Manual

4.5.28 Lessons Learned

4.5.29 Change Management Plan

4.5.30 Release Notes

4.5.31 System of Record Notice

4.5.32 Sponsor Agreement Document

4.5.33 Test Plan

4.5.34 TBM – Identify IT Tower

4.5.35 Decommission Plan

4.5.36 Disposal/Transition Plan

4.5.37 Disposition Records for Hardware and Software

4.5.38 Index of Information, Location and Retention Attributes

4.5.39 Media Sanitation Records

4.6 Participate in Team meetings for assigned IT system.

4.7 Advise business owners and federal leads on all matters, technical and otherwise, involving the status and issues of assigned IT system.

4.8 Perform continuous monitoring of risk register, including documentation of risk responses.

4.9 Work with technical teams to resolve issues that impact the successful delivery of the IT system.

4.10 Participate in security assessments and audits for assigned IT system and facilitate obtaining evidence for data requests the technical team is responsible for.

4.11 Complete required weekly and monthly status reports.

4.12 Assist federal staff in providing expertise knowledge in Project Management practices as they impact the successful delivery of the IT system.

5 PERFORMANCE REQUIREMENTS SUMMARY

Task No.

Task Description

Performance

Indicator

Performance Standard

Minimum Acceptable Quality

Level

5.1 Ensure the development of

new systems are in accordance with the USBR SDLC framework.

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.2 Complete, update and 100% on time Product delivery Services may be maintain the SDLC artifacts for the assigned system.

delivery of high-quality products compliant with agreed upon delivery schedules and product requirements.

delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.3 Work with all stakeholders to

complete SDLC artifacts.

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.4 Track all tasks within SDLC

process and document status.

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.5 Complete and maintain SDLC

artifacts appropriate for assigned system.

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.6 Participate in stakeholder and

team meetings for assigned system.

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.7 Advise and update business

owners and federal leads of issues and status of assigned systems.

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product

Services may be delivered late no more than 10% of the time.

Failure to perform requirements. within the 10% could result in contract price reduction or other action.

5.8 Perform continuous

monitoring of risk register, including documentation of risk responses

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.9 Work with technical teams to

resolve issues that impact the successful delivery of the IT system

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.10 Participate in security

assessments and audits for assigned IT system and facilitate obtaining evidence for data requests the technical team is responsible for

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

5.11 Assist federal staff in

providing expertise knowledge in Project Management practices as they impact the successful delivery of the IT system.

100% on time delivery of high-quality products

Product delivery compliant with agreed upon delivery schedules and product requirements.

Services may be delivered late no more than 10% of the time.

Failure to perform within the 10% could result in contract price reduction or other action.

6.0 DATA AND REPORTS - The contractor shall provide the following data and reports as follows:

Item No.

(associated with Task)

Description Content Format Medium Delivery

All The COR or TSAL will define the requirements for assigned products upon task assignment

Content requirements will be directed by the COR or TSAL upon task assignment

Format to be agreed upon by COR or TSAL and contractor upon task assignment

Electronic format

Deliver to COR and

TSAL

All Weekly status reports

Content requirements will be directed by the COR or TSAL upon task assignment

Contractor’s choice

Electronic format for all reports and any presentation materials – MS Word document for reports, Presentation material format can be determined by Contractor

Deliver to COR and

TSAL

7 PERSONNEL QUALIFICATIONS

7.1 Experience with applying the principles of Project Management to software development lifecycle.

7.2 Experience in applying Risk Management principles to IT software development and management of systems.

7.3 Experience implementing requirements and guidance as indicated in the documents identified in Section 3.0 References.

7.4 Experience in written and oral communication and listening skills.

7.5 Excellent customer service skills and experience.

7.6 Ability to work with Reclamation and interagency teams to design, develop and implement project management best practices that meet current and future business requirements of the assigned systems.

7.7 Experience working in a civilian government setting and culture.

7.8 Experience as an IT Project Manager.

7.9 Desired certifications for employment: PMP

8 DELIVERABLES - The contractor shall submit the following reports in accordance with paragraph 5.0, “DATA AND REPORTS”:

8.1 Electronic copies of document deliverables shall be delivered to the Contracting

Officer Representative (COR) using Microsoft Office (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, MS Project, or MS Visio), or pdf for graphics unless otherwise specified at the task level by the COR. A shared environment or SharePoint site will be used to store documentation per the government instructions. Electronic submissions shall be made via email, unless otherwise agreed by the COR. Reclamation shall have fifteen (15) business days to review each document and provide feedback and comments if necessary. The Contractor shall have five (5) business days to incorporate any comments. A final review shall be conducted with the COR. The COR's concurrence and approval of the draft and final documents shall constitute acceptance by Reclamation.

8.2 Contractor shall furnish electronic weekly status reports to the COR that includes the results and/or progress of tasks for government review and performance metric review.

8.3 Knowledge Transfer

Contractor shall provide a strategy to the government on method to ensure that contract staff has sufficient knowledge to perform all development and operation and maintenance activities identified by the Government in a backup role or become the primary leader in the event of staff transitioning out of company.

A quarterly updated report shall be provided to the government containing at a minimum the following information:

a) Task or Application

b) From Name / Contractor

c) To Name / Contractor

d) Date

e) Percent transition progress

8.4 Staff Replacement Plan

Contractor shall provide a staff replacement plan compliant with Section 19 –

SUBSTITUTION OF KEY PERSONNEL AND OTHER PERSONNEL

CONSIDERATIONS.