JANITORIAL SERVICES

PERFORMANCE WORK STATEMENT (PWS)

UMATILLA FIELD OFFICE

HERMISTON, OR

1. INTRODUCTION

This Contract is for janitorial services. This section is designed to provide the Contractor with information on requirements associated with this Contract. Quantities specified, if any, are esti-mates. The Government is not obligated to purchase in these or any other quantities. The Gov-ernment will not be responsible for any error or variation in square footage listed nor will the Contractor, because of an error variation in footage listed, be relieved of the responsibility to carry out the contract in accordance with the true intent and meaning of the contract without ad-ditional cost to the Government.

2. LOCATION

Umatilla Field Office Buildings 32871 Diagonal Road Hermiston, Oregon 97838

McKay Field Station 71391 SW Lake Drive Pendleton Oregon 97801

3. GENERAL REQUIREMENTS

The Contractor shall provide management, supervision, manpower, equipment and supplies nec-essary to provide janitorial services as described herein at the Bureau of Reclamation Umatilla Field Office Buildings and McKay Field Station which is comprised of:

a) Umatilla Field Office Building #100 has approximately 4500 sq. ft. of carpeted area, and 800 sq. ft. of ceramic tile flooring and vinyl composition tile area to be cleaned, utility and computer rooms are excluded (approximately 5300 sq. ft. to be cleaned).

b) Communication Shop Restroom (approximately 84 sq. ft.).

c) Maintenance Office with restroom (approximately 600 sq. ft.).

d) McKay Field Office Building (approximately 1200 sq. ft.).

e) Key Room (Approximately 100 sq. ft.).

Services provided shall include cleaning of general office areas, restrooms, and drinking foun-tains; microwave ovens; removal of bugs from light fixtures; vacuuming or mopping all floors;

cleaning windows; gathering and disposing of garbage and cardboard; cleaning debris around outside entrance doors; wet shampoo/extraction method for cleaning carpets and best industry method for cleaning upholstered chairs, and other duties as requested.

4. PERIOD OF PERFORMANCE AND WORK HOURS

a) The term of this Contract is September 1, 2026, through August 31, 2027, with subse-quent option periods / years through 2028, 2029, 2030, and 2031.

b) Work shall be performed between the hours of 6 a.m. and 4 p.m. on Tuesday, Wednes-day, or Thursday as agreed upon by the COR and the contractor except for legal Federal holidays, or holidays observed in lieu thereof:

New Year’s Day Independence Day Christmas Day Martin Luther King’s Birthday Labor Day President's Day Columbus Day Memorial Day Veteran’s Day Juneteenth Thanksgiving Day

c) If a regularly scheduled cleaning falls on a holiday, the Contractor will coordinate with the COR to perform services on a different day that week.

5. CONTRACTOR-FURNISHED SUPPLIES AND EQUIPMENT

The Contractor shall furnish all labor, supervision, cleaning supplies, materials, and equipment necessary to satisfactorily perform all services requested. This shall include, but not be limited to: ladder; leaf blower; brooms; brushes; wiping, polishing, treated and untreated dusting cloths;

wet mops, treated sweep mops; sponges; squeegees; porcelain ware cleaner; liquid and powder detergents; glass cleaner; floor cleaner; floor finish; floor stripper; metal polish; furniture polish;

scouring powder, toilet cleaner; and all suitable, commercial grade, equipment necessary for per-formance of work. All cleaning equipment and supplies shall be returned to the approved stor-age space following use. The Government will not, in any way, be responsible for the Contrac-tor’s supplies, materials, or equipment.

The Contractor shall utilize products and material made from biobased compounds to the maxi-mum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Of-ficer Representative (COR).

The Contractor shall submit at the post-award meeting a complete list of biobased products, indi-cating the name of the manufacturer and the Safety Data Sheets (SDS) Sheets.

6. GOVERNMENT-FURNISHED SUPPLIES AND SERVICES

The Government will provide hand soap, paper towels, toilet tissue, and waste receptacle liners.

It is the Contractor’s responsibility to notify the COR when Government-furnished supplies need to be restocked to avoid the supplies running out. Electricity, and hot and cold running water, will be furnished from existing locations, for the Contractor’s use in conducting janitorial work.

Unlocked storage space will be furnished for the Contractor’s small equipment.

It is the Contractor’s responsibility to notify the COR when Government-furnished supplies are being visibly depleted. Failure to allow sufficient restocking time will not alleviate Contractor’s obligation to fully comply with this contract.

The Government shall furnish, without cost to the Contractor, utilities needed to complete the work tasks required by this specification (except as otherwise noted). Government furnished util-ities shall only be used in connection with the performance of the services. Telephone service is NOT provided for the Contractor’s use.

The use of areas by the Contractor or the Contractor's employees shall be limited to storage of supplies and equipment. The janitorial closets in the buildings being cleaned are available for use by the Contractor without cost for the purpose of storage of materials and equipment, exclud-ing flammable materials.

The Contractor shall be responsible for the orderliness and cleanliness of these closets, and facil-ities and maintenance shall be equal to that prescribed for the adjacent areas. The Contractor shall be directly responsible for instructing employees in appropriate utilities conservation prac-tices. Contractor employees, and in turn the Contractor, shall be responsible for operating under conditions which preclude the waste of utilities. Water faucets and valves shall be turned off af-ter the required usage has been accomplished. Mechanical controls will not be adjusted by Con-tractor employees. The Contractor is responsible for repair, replacement or clean up as necessary due to carelessness or negligence on the part of the Contractor or his/her employees.

7. JANITORIAL REQUIREMENTS

Prior to each cleaning, the contractor will sign into logbook located at the front desk. Prior to leaving each visit sign out in the logbook and write any notes/comments or supply requests if ap-plicable.

All cleaning shall be performed in accordance with commercial cleaning standards. Acceptance will be based upon the following scope of work, Acceptable Quality Levels (AQL), and the at-tached Performance Requirement Summary (PRS).

a) Restrooms: Restock all dispensers. Clean and disinfect all lavatories, surfaces, floors, all fixtures, toilets, urinals, sinks, floors, and showers. Toilet seats shall be left in the raised position. Mirrors, chrome fittings, and fixtures shall be cleaned and polished. Water heaters are located under sinks and shall be free of dust, dirt, and stains.

i. Acceptable Quality Level: All dispensers are restocked so dispensers do not run out of supplies more than once a month. All lavatories, surfaces, floors, fixtures, toilets, urinals, sinks, floors, and showers sufficiently cleaned with no more than two customer complaints per year.

b) Drinking Fountains: Water dispensers and drinking fountains shall be cleaned and dis-infected.

i. Acceptable Quality Level: Water dispensers and drinking fountains cleaned with no more than two customer complaints per year.

c) Waste Receptacles: Empty waste baskets and trash containers (excluding blue recycle containers) into outside commercial dumpsters. Only those items placed inside approved receptacles shall be disposed of. Other suspected garbage in the vicinity or on desktops shall not be disposed of unless clearly marked as “TRASH” with a black marker. Waste-baskets shall be cleaned and free of dirt, spots, and other encrustations. Any empty card-board boxes shall be broken down and placed in the commercial dumpster. All trash con-tainers and waste baskets shall be emptied and re-lined with a clean liner.

i. Acceptable Quality Level: Waste baskets and trash containers shall be cleaned, emptied, and restocked with a plastic liner with no more than two customer com-plaints per year.

d) Conference /Break Room: Restock all dispensers. Clean and disinfect all surfaces, fix-tures, sinks, floors, microwave oven, and tables.

i. Acceptable Quality Level: All dispensers are restored so dispensers do not run out of supplies more than once a month. All surfaces, fixtures, sinks, floors, mi-crowave ovens, and tables are sufficiently cleaned with no more than two cus-tomer complaints per year.

e) Interior Walls: All surfaces including but not limited to walls, light switches, and door-knobs shall be dusted, cleaned, and disinfected.

i. Acceptable Quality Level: All surfaces including but not limited to walls, light switches, and doorknobs are dusted, cleaned, and disinfected with no more than two customer complaints per year.

f) Interior Horizontals: All horizontal surfaces including but not limited to furniture, par-titions, picture frames, equipment, horizontal ledges, windowsills, doors, counters, and window blinds to a height of 70” above the floor level shall be dusted, cleaned, and disin-fected.

i. Acceptable Quality Level: All surfaces including but not limited to furniture, partitions, picture frames, equipment, horizontal ledges, windowsills, doors, coun-ters, and window blinds to a height of 70” above the floor are dusted, cleaned, and disinfected with no more than two customer complaints per year.

g) Furniture: Dust and clean office furniture, bookcase glass, and adjacent surfaces. An-nually, upholstered chairs shall be cleaned by an industry approved method and shall be treated with a soil resistant coating.

i. Acceptable Quality Level 1: All office furniture, bookcase glass, and adjacent surfaces are dusted and cleaned with no more than two customer complaints per year.

ii. Acceptable Quality Level 2: Upholstered chairs cleaned and have a soil resistant coating applied without incident annually.

h) Venetian and Vertical Blinds: Dust and clean all venetian and vertical blinds.

i. Acceptable Quality Level: All venetian and vertical blinds cleaned with no more than two customer complaints per year.

i) Ceiling Lights and Fixtures: Dust and clean all ceiling surfaces and light fixtures. En-sure dead insects are removed from the light fixtures. Additionally, report all hazardous conditions such as burned-out lights to the Contracting Officer (CO) and Contracting Of-ficer’s Representative (COR). This must be scheduled with the CO cand COR to be com-pleted outside of normal working hours.

i. Acceptable Quality Level: All ceiling surfaces and light fixtures are cleaned with no more than two customer complaints per year.

j) Carpeting: Clean all carpeted floors ensuring no visible litter, soiled marks, or debris is on the carpet. Annually, carpets shall be shampooed, deep cleaned using a shampoo and extraction method. Additionally, carpets shall also be treated with a soil and stain re-sistant coating at this time. This task will have to be scheduled with the CO and COR to be completed outside of normal working hours.

i. Acceptable Quality Level 1: All carpeted floors cleaned with no more than two customer complaints per year.

ii. Acceptable Quality Level 2: Specialized carpet cleaning is scheduled with CO and COR and completed annually without incident.

k) Tile Flooring: Clean floors ensuring no visible litter, soiled marks, or debris is visible.

Clean with an all-purpose, non-oil-based household or commercial cleaner that does not contain acid or ammonia. The product must be grout joint compatible. Furniture, trash receptacles, and easily movable items shall be moved to clean floors underneath.

i. Acceptable Quality Level: All tile floors cleaned with no more than two cus-tomer complaints per year.

l) Linoleum/Vinyl Floors: Clean floors ensuring no visible litter, soiled marks, or debris is visible. Furniture, trash receptacles, and easily movable items shall be moved to clean floors underneath.

i. Acceptable Quality Level: All linoleum and vinyl floors cleaned with no more than two customer complaints per year.

m) Outside Entrances and Windows: Clean outside entrances, porches, and windows en-suring areas are free of dirt and debris. Empty cigarette butts and other waste from smok-ing receptacles. Clean glass on windows, door, and front porch.

i. Acceptable Quality Level: Outside entrances, porches, and windows cleaned with no more than two customer complaints per year.

8. HEALTH, SAFETY, ENVIRONMENTAL PROTECTION, AND DAMAGES

All work under this purchase order shall be performed in accordance with Reclamation’s Safety and Health Standards and in conjunction with all other applicable local, state, and federal safety laws. If there is a conflict between regulations, the most stringent shall apply. The Reclamation Safety and Health Standards can be downloaded at http://www.usbr.gov/ssle/safety/RSHS/rshs.html.

The Contractor shall:

a) Provide all necessary safety equipment and ensure such safety equipment is being uti-lized.

b) Take all reasonable steps and precautions to prevent accidents which can cause harm to contractor personnel, Government personnel, or visitors.

c) Take all precautions to prevent hazardous chemical spills into the environment. Provide a plan mitigating and correcting any spills that do occur to the CO and COR as soon as possible.

d) Provide the CO and COR copies of Safety Data Sheets (SDS) for each contractor-fur-nished product.

e) Be held accountable and liable for any damages that occur to Government facilities, fix-tures, fittings, furnishings, equipment, or grounds caused by the Contractor or Subcon-tractor. The Contractor shall submit to the CO and COR a full report of any damage ver-bally within one hour, and in writing within 24 hours of the occurrence.

f) Not prop any doors open. Ensure all offices, buildings, gates, windows, and areas are locked at all times.

g) When leaving a building, ensure lights are turned off in rooms not occupied by personnel.

h) Notify the COR of any possible lost personal articles that are of monetary value.

i) Not interfere with Government activities while performing services.

j) Not disturb papers on desks, open desk drawers or cabinets, or use office Government of-fice equipment.

10. PRE-AWARD SITE VISIT

A pre-award site visit will be held on 8/6/2026, at 11:00 am Pacific Time. This site visit will al-low potential quoters to see the buildings and get a better idea for the scope of work.

10. POST-AWARD MEETING

http://www.usbr.gov/ssle/safety/RSHS/rshs.html

The Contractor shall attend a post-award meeting at the Umatilla Field Office Building. The Contractor, CO, and COR will mutually agree upon a date for the post-award meeting. The meeting must be held within one (1) month of purchase order award. The purpose of the meeting will be to review and clarify the requirements of the purchase order. The Contractor must submit the following prior to the meeting:

a) Contractor Quality Control Plan.

b) List of SDS for Cleaning Products.

c) List of Contractor Employees.

d) Work Schedule.

11. DELIVERABLES

a) Quality Control Plan

The Contractor shall submit a plan on how they will ensure work will be performed in ac-cordance with the PWS and Performance Requirement Summary (PRS). The Quality Control Plan must be electronically transmitted to the CO and COR prior to the post-award meeting.

The Quality Control Plan shall include:

i. The names and qualifications of Contractor employees and the extent of their au-thority.

ii. Method of being proactive and identifying possible deficiencies in services.

iii. Method of documenting and enforcing quality assurance operation, including in-spections and testing.

b) List of SDS for Cleaning Products

The Contractor shall provide the Government with a list of products the Contractor in-tends to use to carry out this purchase order. The List of Cleaning Products consist of:

i. Name of product.

ii. Manufacturer of product.

iii. SDS for product.

iv. Organized alphabetically in a 3-ring binder.

The List of SDS for Cleaning Products will be submitted in person at the post-award meeting. If the Contractor ever wants to substitute a different cleaning product the Con-tractor will have to update the List of SDS for Cleaning Products and request approval to use the product.

c) List of Contractor Employees

The Contractor shall submit a List of Employees who are actively working in support of this purchase order. The List of Employees must be electronically transmitted to the CO and COR prior to the post-award meeting. The List of Employees must be maintained to accurately reflect active personnel as the purchase order progresses. At a minimum, the List of Employees should contain the following:

i. Name of employee.

ii. Aliases of employee.

iii. Phone number of employee.

iv. Work assignment.

All employees must undergo an investigation to receive a Personal Identity Verification (PIV) card. It is the Contractor's responsibility to ensure there are no lapse in services if new employees must obtain a PIV card.

d) Work Schedule

The Contractor shall submit a Work Schedule detailing:

i. Days of the week routine work will be performed.

ii. When monthly, semi-annual, and annual work will be performed.

The Work Schedule shall be submitted electronically to the CO and COR prior to the post-award meeting. The Contractor must resubmit the work schedule as anything changes.

11. EMPLOYEE QUALIFICATIONS

The Contractor shall ensure that all employees are capable and demonstrate adequate knowledge of chemicals, tools, equipment, and techniques necessary to completely perform the work. The Contracting Officer may require, in writing, that the Contractor shall remove from the work and bar from the premises any employee the Contracting Officer deems incompetent, careless, unsat-isfactory, or otherwise objectionable. In the acceptance or rejection of this work by the Govern-ment, no allowance will be made for lack of skill of the personnel. To ensure that employees are informed of the required cleaning frequencies and techniques, the Contractor shall provide all employees with a copy of the Performance Work Statement that includes the Quality Standards for each task.

12. UNFORSEEN CONDITIONS

Homeland Security Alerts: Whenever a nationwide Orange or Red alert is in effect, the Govern-ment reserves the right to alter the Contractor's work schedule as necessary.

The Contractor shall not be required to clean any area which is unavailable due to Government work-in-progress held during regular cleaning schedule hours. Normal schedule shall be re-sumed the next working week following resolution of conflict.

ATTACHMENT A

JANITORIAL SCHEDULE OF SERVICE

Task Number and Service Umatilla Field Office (UFO) and Surrounding Buildings McKay Field Station and Surround-ing Buildings

1. Restrooms Weekly Monthly *

2. Drinking Fountains Weekly

3. Conference/Break Room Weekly

4. Carpeting Weekly

Monthly*

5. Shampoo Carpets Annually *** Annually ***

6. Tile Flooring Weekly Monthly *

7. Linoleum/Vinyl Flooring Weekly Monthly *

8. Waste Receptacles Weekly Monthly *

9. Outside Entrances and Windows

Weekly

10. Interior Walls Weekly Monthly *

11. Horizontals Weekly Monthly *

12. Furniture Weekly Monthly *

13. Upholstered Chairs Treated with Resistant Coat-ing

Annually *** Annually ***

14. Venetian and Vertical Blinds

Weekly Monthly *

15. Ceiling and Light Fixtures Semi-Annually ** Annually *** *Monthly work to be performed during the first full week of each month **Semi-Annual work to be performed during the first full weekend of May and November ***Annual work to be performed during the first full weekend of May

ATTACHMENT B

Performance Requirement Summary Performance Requirement

Method of Surveil-lance

Acceptable Quality Level

(AQL)

Performance Standards (PRS) Performance Measurement

Remedy for Non-Performance

Weekly and Monthly Tasks Restrooms Random sample

No more than two customer complaints per year

Restroom fixtures, urinals, lavatories, and sinks disin-fected inside and outside and shall be free of stains and odors.

Ensure that the supply dispensers will last until the next scheduled service.

Floors shall be free of all dirt, dust, and debris, water streaks, mop marks, string, gum, grease, tar, and present an overall appearance of cleanliness.

Partitions, walls, and doors shall be free of dirt stains, and graffiti.

Mirrors free of spots and stains.

Metal fixtures and hardware shall be clear of hard water buildup and spots.

Waste containers emptied, disinfected, and plastic liners replaced.

Visual Inspec-tion

If dispensers become empty before the next scheduled service, the contractor shall replenish them at no additional cost to the Government.

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance shall be reported on the Contractor Performance Assess-ment Reporting System (CPARS) and the Federal Awardee Performance and Integrity Information System (FAPIIS).

Drinking Foun-tains

Random sample

No more than two customer complaints per year

Drinking fountains and sinks shall be maintained at a high level of sanitation and have a polished and lustrous appearance. All surfaces shall be free of stains, smudges and scale. All surfaces shall be disinfected.

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Confer-ence/Breakroom

Random customer complaints per year

Sink and countertop shall be disinfected and free of scale, discoloration, dust, dirt and food stains

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Carpeting Random customer complaints per year

Carpet surfaces shall be free of stains, dirt, dust and other debris. There shall be no evidence of fuzzing caused by harsh rubbing or brushing. Cleaned areas shall blend with adjacent areas of carpeting.

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Tile Flooring Random customer complaints per year

Floors shall be free of all dirt, dust, and debris, water streaks, mop marks, string, gum, grease, tar, and present an overall appearance of cleanliness. All surfaces shall be dry. Walls, baseboards and other vertical surfaces shall be free of splash and equipment marks. The fin-ished area shall have a uniform luster.

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Linoleum/Vinyl Flooring customer complaints per year

Floors shall be free of all dirt, dust, and debris, water streaks, mop marks, string, gum, grease, tar, and present an overall appearance of cleanliness. All surfaces shall be dry. Walls, baseboards and other vertical surfaces shall be free of splash and equipment marks. The fin-ished area shall have a uniform luster.

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Waste Recepta-cles Outside En-trances customer complaints per year

All waste containers shall be emptied and plastic liners replaced. Boxes, cans, bottles, and other items placed ad-jacent to waste containers and marked "TRASH shall be removed and disposed of to the nearest dumpster for col-lection.

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Outside En-trances customer complaints per year

Outside entrances and porches shall be free of all dirt, debris and foreign matter. Smoking receptacles outside front and rear entrances of buildings shall be emptied of all cigarette butts and other waste. All glass shall be free from traces of film, dirt smudges, water, and cobwebs, and all other foreign matter shall be removed from metal doors, frames, casing, sills, ceiling, brick walls, pillars, and night lights. Adjacent surfaces shall be clear of all water/glass cleaner splash and drip marks, dust, or dirt directly caused by cleaning.

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Interior Building Walls customer complaints per year

Smudges, marks, or spots shall have been removed with-out causing unsightly discoloration. There shall be no dust streaks. Corners, crevices, moldings, and ledges shall be free of all dust. There shall be no oils, spots, or smudges on dusted surfaces caused by dusting tools.

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Horizontals Random customer

All furniture, partitions, radiators, equipment, hand rail-ings in stairways horizontal ledges, walls, doors, and par-titions shall be free of smudges, fingerprints, dust and grime (including glass in partitions and doors) to a height

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

bkoop Highlight complaints per year of 70" above the floor level. Corridor, lobby, and en-trance walls shall be free of dirt, dust and smudges. Mis-cellaneous hardware and bright metal work shall be bright and polished to a uniform luster.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Furniture Random customer complaints per year

Office furniture shall be cleaned so there is no dust or debris visible. Bookcase glass and adjacent surfaces shall be free of visible dust, dirt, fingerprints, film, smudges, streaks and foreign matter.

Picture frames shall be free of all visible dust, dirt spots, streaks, or smudges. All glass shall be free of dust, cob-webs, streaks, smudges, and water marks.

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Venetian and Vertical Blinds customer complaints per year

All Venetian & vertical blinds shall be free of all visible dust, dirt spots, streaks, or smudges, accumulated dust, cobwebs, or other foreign matter.

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Semi-Annual and Annual Tasks Upholstered Chairs Treated with Resistant Coating

Soil re-sistant coating ap-plied with-out inci-dent annu-ally.

Upholstered chairs shall be cleaned by the industry ap-proved method and shall be treated with a soil resistant coating. Chairs shall be visibly free of stains, soil, dirt, smudges, fingerprints and cleaning residue.

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.

Negative performance may result in ter-mination.

Shampooing Carpets

Specialized carpet cleaning

Carpets shall be shampooed using a wet shampoo/extrac-tion method, and treated with a soil/stain resistant

Visual Inspec-tion

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

scheduled with CO and COR, and com-pleted an-nually without in-cident coating. Carpets shall be visibly cleaned and free of stains, soil, dirt, dust, cleaning residue and litter.

Negative performance may result in ter-mination.

Ceiling and Light Fixtures customer complaints per year

All ceiling surfaces and light fixtures shall be free from all cobwebs, dust, and foreign matter. Dead insects shall be removed from light fixtures.

Contractor shall re-perform within 48 hours of notification at no additional cost to the Government.

Negative performance may be reported on CPARS and FAPIIS.