NPS_QA_140P5426Q0033_0001.pdf

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JANITORIAL SERVICES PER THE STATEMENT OF WORK Federal contract opportunity
Solicitation number
140P5426Q0033
Issued by
Department of the Interior National Park Service Southeast Region

About this file

This is a Questions & Responses document for Solicitation No. 140P5426Q0033 for Janitorial Services at Virgin Islands National Park. The document addresses 52 questions organized into 12 sections covering pricing, wage requirements, service hours, facility specifications, staffing, supplies, storage, transportation, incumbent information, workload data, and administrative procedures.

Service requirements include daily cleaning (352 service days annually, Sunday through Saturday, excluding Federal Holidays) at the Visitor Center Public Restrooms and five-days-per-week cleaning (250 service days annually, Monday through Friday, excluding Federal Holidays) at the Visitor Center, Visitor Center Office Spaces, Facility Maintenance Building, Resource Management & Science Public Restrooms and Spaces, and Resource Management Science Building Conference Room. Five-day-per-week services must be performed between 8 AM and 11 AM; the daily location can be performed after hours with Contracting Officer Representative (COR) approval once the contractor obtains government-issued keys. Invoices shall reflect actual service days provided. The RMS Conference Room requires cleaning once weekly for 52 times annually, with the day coordinated between contractor and COR. The contractor must provide all equipment and consumable supplies except toilet bowl cleaner and cleaning solution, which the government furnishes and will replenish upon notification. A supervisor must be present during every service period; supervisor presence on weekends is not required but the contractor must verify weekend work completion. Staffing levels must be appropriate to complete the scope of work. The applicable wage determination is WD No. 2015-5715 Rev. 28, dated 8/27/2026. The incumbent contractor is Reliance Contractors Inc. under Contract 140P5425P0056, awarded $88,030.00 for a one-year period. The quote deadline is September 3, 2026, at 4:00 PM EST. Driving distance between the three service locations is approximately one mile total, and the contractor must provide transportation between sites. Parking is available at all sites.

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Other files for this federal contract opportunity

Other files attached to JANITORIAL SERVICES PER THE STATEMENT OF WORK, newest first.
File Type Posted
Sol_140P5426Q0033_Amd_0001.pdf PDF
Janitorial_Clarification_Documents_0001.pdf PDF
Record_Drawings_Janitorial_0001.pdf PDF
SCA_Wage_Determination.pdf PDF
Sol_140P5426Q0033.pdf PDF
A04_Statement_of_Work_-_Janitorial_Services.pdf PDF

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Questions & Responses Document Solicitation No. 140P5426Q0033 – Janitorial Services

Virgin Islands National Park

Section 1 – Pricing Requirements & Annual Calculations

Q1. Confirm required number of service days for ‘Every Day’ service locations.

Response: Sunday through Saturday, excluding Federal Holidays: 352 Service Days.

Q2. Confirm required number of service days for ‘Five Days a Week’ locations.

Response: Monday to Friday, excluding Federal Holidays. Up to 260 days, based on next fiscal year it will be 250 Service Days.

• Visitor Center

• Visitor Center Office Spaces

• Facility Maintenance Building

• Resource Management & Science Public Restrooms and Public Spaces

• Resource Management Science Building & Public Conference Room

Q3. Should pricing include service on Federal holidays?

Response: Prices shall not include Federal Holidays.

Q4. Will facility closures result in deductions or reduced pricing?

Response: Invoices shall reflect actual service days. If facilities are closed and services are not provided, then payment will not be rendered for those dates.

Q5. Should invoices reflect actual service days or equal monthly installments?

Response: Invoices shall reflect actual service days.

Q6. Clarify RMS conference room cleaning frequency requirements.

Response: RMS Conference Room shall be cleaned only once a week for a total of 52 times throughout the contract year. The day per week shall be coordinated between the Contractor and COR.

Section 2 – Wage Determination / Executive Order

Q7. Confirm applicability of SCA Wage Determination No. 2015-5715 (Rev. 26).

Response: New wage determination is active. WD No. 2015-5715 Rev. 28, dated 8/27/2026

Q8. Confirm if any alternate minimum wage applies.

Response: New wage determination is active. WD No. 2015-5715 Rev. 28, dated 8/27/2026

Section 3 – Service Hours / Performance Window

Q9. Identify permitted janitorial service hours.

Response: Janitorial services shall be provided between 8AM – 11AM for the ‘five days a week’ locations.

For the ‘Every Day’ location, the restrooms are opened to the public between around 7AM to 4PM. If the contractor receives key access, this location can be done after hours with COR approval.

Q10. May services be performed outside normal hours?

Response: ‘Five Days a Week’ locations must be done during serviceable hours. The Visitor Center Public Restrooms can be done outside normal hours with COR approval and once Contractor possess Government issued key. The Park will not open facilities after hours for contractors.

Q11. May cleaning occurs before opening or after closing?

Response: See Question 10.

Q12. Confirm weekend cleaning requirements.

Response: The Visitor Center Public Restrooms shall be cleaned on the weekends. If a Federal Holiday occurs on a weekend, the Park observes that holiday on the Friday before or Monday after. On such occasions, the Friday or Monday shall not be serviced, but the weekend shall be.

Q13. Clarify holiday inclusion in ‘Every Day’ service.

Response: See Question 3.

Q14. Specify days for five-day service locations.

Response: See Question 2.

Q15. Confirm after-hours facility access.

Response: See Question 9 & 10.

Section 4 – Facility Size / Fixture Counts / Cleanable Areas

Q16. What is the approximate square footage of each service location?

Response: See record drawings for Visitor Center and RMS. The Visitor Center Public Restrooms 1,000 sqft and Facility Maintenance is around 1,000 sqft of serviceable space.

Q17. Provide cleanable square footage by area.

Response: See Question 16. Contractor shall verify cleanable areas prior to submittal of price schedule.

Q18. Provide number of toilets, urinals, sinks, showers, kitchens, offices, stairways.

Response: Visitor Center Public Restrooms information is in the Scope of Work. See record drawings attached for Visitor Center and RMS.

Maintenance facility has 3 single occupancy restrooms with toilets and sinks, one conference room, two hallways, four offices, and one computer room.

Q19. Confirm any areas excluded from the janitorial scope.

Response: Contractor is not responsible for the Archeology Lab and Collections Room for the Resource Management & Science Building. See record drawings for specifics.

Section 5 – Interior & Exterior Scope Clarifications

Q20. Is contractor responsible for pavilion/playground sweeping or blowing? If so, frequency?

Response: See Paragraph 5 under ‘Visitor Center (VC) Public Restroom Cleaning’.

Q21. Is contractor responsible for RMS outdoor porch/sink? If so, tasks and frequency?

Response: Contractor shall not be responsible for the back porch/sink area behind the Conference Room.

The Contractor shall be responsible for the public area tables between the office space and conference room.

Q22. Are exterior walkways/stairs/ramps included?

Response: Visitor Center stairs and ramps leading into the building.

Q23. Are periodic deep-cleaning tasks required?

Response: No.

Section 6 – Staffing & Supervision Requirements

Q24. Must supervisor be present during every service period?

Response: Yes.

Q25. Must supervisor be present on weekends?

Response: No, but contractor must verify that work has been completed in compliance with contract requirements.

Q26. May supervisor perform janitorial duties?

Response: Yes.

Q27. Are minimum staffing levels required?

Response: Staffing levels shall be appropriate to complete the Scope of Work.

Q28. Are background checks or badging required?

Response: Background checks are not required to submit a proposal or begin work. However, the Government reserves the right to complete background checks on anyone to access facilities.

Q29. What is screening processing time?

Response: The screening time is unknown at this time.

Q30. May personnel begin work while screening is pending?

Response: Yes, during business hours. Keys may not be issued until screenings are completed.

Section 7 – Government-Furnished Items & Supplies

Q31. Which supplies are Government-furnished?

Response: Outside of what is listed in the scope of work, the Government shall also provide toilet bowl cleaner and cleaning solution.

The Government shall not supply any equipment (i.e. mops, brooms, sponges, gloves, vacuums, etc).

Q32. Will Government replenish consumables throughout performance?

Response: Yes, Contractor shall notify COR when product supplies are low (before they run out), and the Government will restock them.

Q33. Must contractor transport Government-furnished supplies to each facility?

Response: No, there are storage locations are each facility for Government-furnished supplies.

Section 8 – Storage, Utilities, & Access

Q34. Is secure storage available at each site?

Response: Yes, each site has at least one location identified for secure storage.

Q35. Must contractors transport supplies daily if storage limited?

Response: If Government provided storage is not enough, then yes contractor shall transport its own supplies and equipment. Government furnished supplies shall remain in our storage locations.

Q36. Is water/electricity available for contractor use?

Response: Yes.

Section 9 – Location Distances & Transportation

Q37. Driving distances between service locations.

Response: Driving distance is about one (1) mile total between all three sites.

Q38. Is contractor transportation required between sites?

Response: Yes, the Government shall not provide transportation between locations.

Q39. Are ferry/parking/security restrictions applicable?

Response: Parking is available at all sites. The ferry and barge from St. Thomas are not managed by the government.

Section 10 – Incumbent Contract Information

Q40. Who is the incumbent contractor?

Response: Contract 140P5425P0056. Contractor is Reliance Contractors Inc.

Q41. Provide contract value and number.

Response: Awarded $88,030.00.

Q42. Provide contract period of performance.

Response: 1 Year.

Q43. Are incumbent employees subject to non-displacement rules?

Response: Unable to provide this information.

Q44. Provide incumbent staffing levels.

Response: Unable to provide this information.

Q45. Provide incumbent labor hours.

Response: Unable to provide this information.

Q46. Any past performance issues identified?

Response: Unable to provide this information.

Section 11 – Historical Workload / Cleaning Data

Q47. Provide historical workload data.

Response: Unable to provide this information.

Q48. Estimated daily/weekly labor hours.

Response: Unable to provide this information.

Q49. Any anticipated changes to scope or workload.

Response: No anticipated changes. See clarifications document.

Section 12 – Administrative & Procedural Items

Q50. Any current amendments requiring acknowledgment?

Response: Yes, see answers to these questions and Clarifications Document.

Q51. Will Q&A be issued before quote deadline?

Response: Yes.

Q52. Confirm quote deadline of Sept 3, 2026, at 4:00 PM EST.

Response: Yes.

Section 1 – Pricing Requirements & Annual Calculations
Q1. Confirm required number of service days for ‘Every Day’ service locations.
Q2. Confirm required number of service days for ‘Five Days a Week’ locations.
Q3. Should pricing include service on Federal holidays?
Q4. Will facility closures result in deductions or reduced pricing?
Q5. Should invoices reflect actual service days or equal monthly installments?
Q6. Clarify RMS conference room cleaning frequency requirements.
Section 2 – Wage Determination / Executive Order
Q7. Confirm applicability of SCA Wage Determination No. 2015-5715 (Rev. 26).
Q8. Confirm if any alternate minimum wage applies.
Section 3 – Service Hours / Performance Window
Q9. Identify permitted janitorial service hours.
Q10. May services be performed outside normal hours?
Q11. May cleaning occurs before opening or after closing?
Q12. Confirm weekend cleaning requirements.
Q13. Clarify holiday inclusion in ‘Every Day’ service.
Q14. Specify days for five‑day service locations.
Q15. Confirm after‑hours facility access.
Section 4 – Facility Size / Fixture Counts / Cleanable Areas
Q16. What is the approximate square footage of each service location?
Q17. Provide cleanable square footage by area.
Q18. Provide number of toilets, urinals, sinks, showers, kitchens, offices, stairways.
Q19. Confirm any areas excluded from the janitorial scope.
Section 5 – Interior & Exterior Scope Clarifications
Q20. Is contractor responsible for pavilion/playground sweeping or blowing? If so, frequency?
Q21. Is contractor responsible for RMS outdoor porch/sink? If so, tasks and frequency?
Q22. Are exterior walkways/stairs/ramps included?
Q23. Are periodic deep-cleaning tasks required?
Section 6 – Staffing & Supervision Requirements
Q24. Must supervisor be present during every service period?
Q25. Must supervisor be present on weekends?
Q26. May supervisor perform janitorial duties?
Q27. Are minimum staffing levels required?
Q28. Are background checks or badging required?
Q29. What is screening processing time?
Q30. May personnel begin work while screening is pending?
Section 7 – Government-Furnished Items & Supplies
Q31. Which supplies are Government‑furnished?
Q32. Will Government replenish consumables throughout performance?
Q33. Must contractor transport Government‑furnished supplies to each facility?
Section 8 – Storage, Utilities, & Access
Q34. Is secure storage available at each site?
Q35. Must contractors transport supplies daily if storage limited?
Q36. Is water/electricity available for contractor use?
Section 9 – Location Distances & Transportation
Q37. Driving distances between service locations.
Q38. Is contractor transportation required between sites?
Q39. Are ferry/parking/security restrictions applicable?
Section 10 – Incumbent Contract Information
Q40. Who is the incumbent contractor?
Q41. Provide contract value and number.
Q42. Provide contract period of performance.
Q43. Are incumbent employees subject to non‑displacement rules?
Q44. Provide incumbent staffing levels.
Q45. Provide incumbent labor hours.
Q46. Any past performance issues identified?
Section 11 – Historical Workload / Cleaning Data
Q47. Provide historical workload data.
Q48. Estimated daily/weekly labor hours.
Q49. Any anticipated changes to scope or workload.
Section 12 – Administrative & Procedural Items
Q50. Any current amendments requiring acknowledgment?
Q51. Will Q&A be issued before quote deadline?
Q52. Confirm quote deadline of Sept 3, 2026, at 4:00 PM EST.

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