Sol_140P2122Q0039_Amd_0001.pdf

(x)

140P2122Q0039 x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

PHF

Harpers Ferry WV 25425 IDC Building 67 Mather Place DOI, NPS, HFC - Acquisition Managem

PWA

Denver CO 80225 P.O.Box 25287 MS WCP NPS, WASO - WCP Contracting

07/15/20220001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

07/07/2022

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Cumberland Island National Seashore

The purpose of Amendment 0001 is to respond to questions received by the date and time specified in the solicitation with the attached Description of Amendment consisting of three (3) pages.

Legacy Doc #: NPS

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Tavis Salas

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

Solicitation Number 140P2122Q0039

Amendment Number 0001

July 15, 2022

Description of Amendment/Modification

Audio Description Tour

Interior Exhibit Module Application, Wayside AD, and AD Narration

Cumberland Island National Seashore

The purpose of this amendment is to respond to questions received by the date and time specified for Solicitation Number 140P2122Q0039, Audio Description Tour Interior Exhibit Module

Application, Wayside AD and AD Narration for Cumberland Island National Seashore Mainland

Museum and Visitor Center.

1. Scope and Objectives A. 15 ix & xi Re Warranty, maintenance schedule, and operations manuals:

a. Since the government is providing the app, does the government have existing manuals that can be included regarding the app, troubleshooting, etc. that can be included. If not, is the contractor expected to create such a manual?

RESPONSE: Para II.A.9: Clarification - The government is providing the app framework in the form of spreadsheets. Para II.A.15: Yes, the contractor is required to create an operations manual. Manuals from previous installations may be provided as examples.

b. The equipment specified in the equipment list come with their own warranties, manuals, and troubleshooting guides. As AD specialists, we do not provide any additional warranty or manuals to 3rd party items beyond those offered and provided by the manufacturers. Do we simply include the individual item’s manual and warranty information in the binder?

RESPONSE: Yes, provide all paperwork (i.e., warranties, manuals, etc.) with the binder in addition to the site-specific manual requirements set forth in Para II.A.15. Manuals from previous installations can be provided as examples

2. Scope and Objectives C 5: Who is supposed to load the audio files into the “(10) handheld devices from section A, paragraph 12, line i?”

RESPONSE: This is an oversite; change Para II.C.5 to read - Submit final AD files as .mp3 files on five duplicate thumb drives and all files from section A, paragraph 12, line i.

a. If it is the NPS, do they need the devices in order to do this or is it done through the app?

RESPONSE: Refer to question 2 response.

b. If it is the contractor, will NPS provide access to the app and appropriate training and instruction in order to load the audio files?

RESPONSE: Refer to question 2 response.

July 15, 2022

3. The RFP seems to contradict itself by saying the AD script will be machine read as part of your current app platform (7 pt ii), but (B 1) requests a voice narration for the wayside exhibits and orientation of the island.

RESPONSE: Yes, the voice narration will be in addition as separate files for future expanse.

The handheld device, in accessibility mode, will machine read the text from the NPS app.

4. Please confirm that the scope of the AD tour to be 3 parts; 1/2 hr. at the Visitor Center, 1 hr. at the Museum, and an outdoor ADT for waysides and outdoor views.

RESPONSE: No, the ADT is only two parts, the VC and the Museum. The ADT script and narration for waysides and points of interest will be used with the NPS app.

5. Is the Waysides/orientation length or number of stops (beyond the 25 waysides) determined?

RESPONSE: No, this will need to be determined and confirmed during contract award site visit. NPS is estimating four additional stops beyond the 25 waysides. VC orientation (outside), Museum orientation (outside), Boat ride, and Island orientation.

6. The ADT script seems to be object based with some directional for main points of interests

(e.g., bathrooms, gift shop, etc.). Please confirm the ADT does not lead visitors through a guided experience that requires wayfinding directional instructions.

RESPONSE: Para II.A.8.iii, this is not a guided experience, but basic navigational assistance within the exhibit space is required.

7. Please confirm that the contractor is responsible for only providing the AD element in the correct format for the app but will not need to populate the app or provide any development support for the app platform.

RESPONSE: Unclear what is meant by “AD element” The contractor shall perform tasks relative to Para II.A.5-11.

8. Please confirm if the app is only supported for iOS devices. Is there plans to create an Android based app in the future?

RESPONSE: Para II.A.14, The app is currently only for iOS devices, as the NPS ADT app does not currently work on Android devices. At this time there is no schedule to provide an

Android based app.

9. Please confirm all functionality of the device that is required for the app use (or confirm that the requirement on 12.i is all that is needed).

RESPONSE: The requirements of Para II.A.12.i and Para II.A.14 are what is required.

July 15, 2022

10. For point 13 please elaborate if you are referencing the charging cases or if you are just requiring a solution for movement and collection? Please also confirm that the equipment will be kept in an environmentally protected indoor space when not in active use by visitors.

RESPONSE: NPS is requiring a storage case, non-charging, as a solution for movement and collection. The equipment will be kept inside either the VC or the Museum and controlled by the NPS staff.

11. Please confirm if there is a preferred beacon solution within the NPS sites nationally.

RESPONSE: NPS has used Blue Charm and Accent Systems among others, however there is not a preferred manufacturer.

12. With Apple discontinuing the iPod Touch a few months ago, the easy to use device to hand out within a museum setting is no longer a viable option as Apple's support of maintenance and parts will soon no longer be available. The other iOS solutions have their own issues (e.g., the iPad is too bulky for a comfortable UX, and the iPhone is a very desirable item to steal and an unnecessary higher cost unit. For this reason, we would suggest a non-iOS based solution. Is the NPS open to another path to a viable platform or is the currently built iOS only app the only solution you are sourcing?

RESPONSE: Para II.A.14, at this time Apple is the only acceptable delivery device.