10_26__Attachment_1_Interpretive_Media_Services_Performance_Work_Statement_0001.docx

U.S. Fish and Wildlife Service Indefinite Delivery Indefinite Quantity (IDIQ) Interpretive Media/Services Performance Work Statement October 26, 2021

A. BACKGROUND

The purpose and intent of this contract is to provide interpretive media, including exhibits/displays, outdoor waysides and signage, digital displays and programming, audiovisual services, interpretive writing, printed materials (brochures, fact sheets, etc.), and website content and services for all field stations and offices in the U.S. Fish and Wildlife Service (USFWS). The contract is designed to respond to the needs of USFWS field stations and offices for new interpretive media as well as rehabilitation, redesign, and additions to existing interpretive media. Potential projects include, but are not limited to visitor centers, headquarters offices, contact stations, outdoor developed areas (e.g., kiosks, overlooks, trails) and portable exhibits. In addition, some work may occur in locations not owned by the USFWS, but in which there is a partnership or agreement to place interpretive media. The interpretive media, based on refuge-specific interpretive themes, will be used to establish quality, engaging, and accessible audience-centered experiences that demonstrate the natural, cultural, managerial, and conservation values and priorities of the USFWS lands, facilities, management programs, and associated plants and wildlife.

For the purpose of the contract, interpretive media is defined as a product that uses text, graphics, objects, design and other media elements to help the audience make intellectual and emotional connections to the resource . In terms of accessibility, all interpretive media produced for this contract will comply with the Architectural Barriers Act Accessibility Standards and follow the Principles of Universal Design, Programmatic Accessibility Guidelines for National Park Service Interpretive Media, and Smithsonian Guidelines for Accessible Exhibition Design. Universal Design is the design of products and environments to be useable by all people, to the greatest extent possible, without adaptation or specialized design.

Types of interpretive media are further defined below in Sections B and C.

When developing new exhibits, the contractor will be required to work with Service staff and architectural and/or engineering firm staff in exhibit planning and design. Fabrication and installation of exhibits may need to occur while other aspects of building construction are also in progress. Exhibit work may include, but is not limited to, travel to meet with field and/or regional staff; conduct subject matter research; develop interpretive text or other interpretive products; conduct site inspections and assess rehabilitation of existing exhibits; develop work schedules, and prepare cost estimates; purchase photos or illustrations; design, fabricate, ship, and install exhibits; address exhibit lighting through lighting plans, purchase, and installation.

B. SCOPE OF WORK

The contractor will furnish all transportation, materials, equipment, services, facilities, labor, and necessary permits to design, purchase, fabricate/produce, finish, transport to site, and install those items considered basic support structures for the interpretive media within local, state and federal building codes. Work under this section includes all materials (including computer specifications), carpentry, cabinetry, metal work, acrylic work, glazing and application of finishes. Contractor may be required to perform moderate room/building remodeling as part of exhibit design. This may include removal or construction of interior walls and associated lighting and electrical work.

The contractor will employ the latest and most suitable technology in the fabrication, production, and installation of all interpretive media. The contractor will be responsible for developing, producing, and delivering interpretive products for in-person and virtual visitors. The contractor will work in close collaboration with USFWS team members identified in the task order to assure interpretive materials are conceived, designed, and developed to be accurate and appropriate for the intended use. Interpretive materials are for targeted audiences and deal with a wide variety of subjects. As part of a small team consisting of the contractor, field station or office, and regional office staff, the contractor will develop conceptual overall thematic structure for interpretive materials and contribute suggestions regarding illustrations, diagrams, and maps.

Accuracy of information is highly important. Illustrations will accurately depict habitats, landforms, and wildlife. In selecting an illustration style, biological accuracy is the most important aspect, but aesthetics and appeal are also highly important. When photographs are used, the images chosen will accurately represent the site where the product will be installed.

All original illustrations, murals, photos, images, audio, video, graphic layouts and any other work associated with the project will be the exclusive property of the USFWS, even if they are stored at the contractor's facility to simplify the production of duplicate items. Final files of all interpretive media shall be furnished in the native file format to the USFWS.

The contractor shall coordinate the design with the overall building design and other pre-existing interpretive media, when appropriate. This will include and require coordination, discussions, meetings, and design workshop participation with the USFWS technical point of contact and the architectural and engineering firm responsible for designing new or remodeled visitor center buildings, trails, and public facilities.

The contractor shall provide cleaning equipment and materials such as rags, paper towels, cleansers, vacuum cleaners, brooms, trash bags and containers, and other equipment for cleaning exhibit and work areas. The contractor is responsible for removal from the work site of all waste materials generated during the installation and shall make arrangements for proper disposal of this material. The work site is to be kept clean of debris and trash from each day's work activities.

The contractor shall be responsible for securing all their materials, tools, and site during installation. Additionally, the contractor will be responsible for coordination with USFWS for installation times and on site conditions.

Anything damaged or defaced within the building or work area (interior or exterior) due to contractor's error during installation shall be restored to the original condition at the contractor’s own expense.

The contractor(s) or approved subcontractor(s) must be able to develop and furnish :

1. Planning documents, including:

a. Onsite reconnaissance

b. Story research

c. Design, to include concept design (10% phase), design development (35% & 65% phases), and final design (reviewed at 95% phase) - unless otherwise specified in Task/Delivery Order.

d. Illustrated and written reports

2. Interpretive prospectuses

3. Schematic exhibit and visitor center plans

4. Exhibit and visitor center scale models

5. Architectural renderings of exhibits and structures

6. Detailed, 1/4 size exhibit layout drawings

7. Shop drawings for exhibits

8. Job cost and budget estimating

9. Original illustrations in various styles for a variety of media, especially focused on wildlife and wildlife habitats, USFWS owns originals

10. Original illustrations in various styles for a variety of media, especially focused on wildlife and wildlife habitats, USFWS maintains rights only

11. Photo search, procurement of photos that are in the final interpretive media product , or custom photo shoot. In addition, provide photo source and credit information.

12. Type Specifications

13. Copywriting including:

a. Original research

b. Interpretive Text writing

c. Editing

14. Photo processing

15. Graphic layout and camera-ready art for exhibits

16. Dioramas including:

a. Design

b. Shop drawings

c. Fabrication

d. Taxidermy mounts

e. Carved models

f. Resin models

g. Botanical reproductions (vegetation, rocks, soil, etc.)

h. Painted and photo murals

i. Actual period items

j. Animatronics

17. Off site fabrication and on-site installation of kiosks, signs, ramadas, cases for visitor centers, or furniture associated with indoor and outdoor exhibits or visitor centers

18. Producing items in 17 above in kit-form for USFWS assembly and installation on site

19. On site delivery, unloading, and installation of exhibits and other materials

20. Electronic programs, interactive games, lighting systems, Polar motion, videos, interactive videos, slides, robotics, etc. including:

a. Design and programming

b. Scripting

c. Sound design and videography

d. Production of software or other products

e. Rough, fine, and final cut editing

f. Hardware equipment purchase/selection

21. Traveling exhibits may be indoor or outdoor exhibits and include some or all of the following: trailer-based exhibits, visitor center-based exhibits, “pop-up” exhibits, or “trade show” exhibits. Work may include but is not limited to: supplying stock exhibit structures or custom designed structures as needed, cases, trunks, mobile information technology equipment, trailers, or any other means to make an exhibit mobile.

a. Design

b. Fabrication

c. Specs for mobile vehicle

d. Purchase and provide exhibit structure or mobile vehicle

22. Publications development and camera-ready art (adjunct to exhibits)

23. In-factory or subcontractor exhibit fabrication

a. Porcelain on steel panels or cutouts

b. Fiberglass embedments

c. Plastic laminate panels or cutouts

d. Silk-screened panels

e. Cast Metal

f. Metal Photo

g. Sand-blasted or carved wood

h. Plastic cutouts

i. Prefabrication of kiosks, furniture, casework, sign supports

j. Relief plaques for the visually impaired

k. Murals on a variety of substrates

l. Floor or ceiling treatments

m. Welcome/Information desk

n. Sales display fixtures

C. DESIGN OF INTERPRETIVE MEDIA

General Design Guidance

1. Because the majority of visitors will spend only a short amount of time with each product, interpretive media must communicate easily and clearly with a minimum amount of text. Headlines, descriptive subheads, and captions should be used to help visitors skim for items of interest. Furthermore, the interpretive media must have maximum visual impact. Visuals should be attractive and easily understood.

2. The overall look of the interpretive media should not be trendy so as to be quickly outdated in style.

3. All graphics used within the interpretive media must have an attributed source and credit information that follows the U.S. Fish and Wildlife Service Graphic Standards.

4. All interpretive media and framing/mounting systems shall be coordinated and designed to complement each other, existing media (where appropriate), and the landscape of the installation site.

5. The Contractor shall consult the Government, as necessary, regarding interpretive media and materials, draft reviews, and methods for installation.

6. The Government will approve the design look of the interpretive media and framing/mounting system, the fabrications material, the framing/mounting system design and materials, and the installation methods.

7. All interpretive media and framing/mounting systems will be designed to withstand constant weathering and visitor interaction and be in good condition for a minimum of 10 years.

8. All interpretive media material must have ultra-violet radiation and graffiti resistance, be resistant to water condensation, and be vandal resistant.

9. All interpretive media that will be located outside must be exterior-grade material.

10. Both the fabrication materials and framing/mounting systems must be easy to care for and clean.

11. Design drawings of interpretive panels at final design shall include:

a. Exact size of each panel

b. Framing/mounting system details

c. Location of final text, illustrations, and photographs

d. Sizes and styles of the typefaces clearly represented

e. Materials and colors to be used

12. Creating interpretive media that is accessible for people of all abilities is mandatory.

13. Consult with the USFWS regarding the use of other languages (including dialects) alongside English in the development of the panels. If other languages are to be incorporated into the panels, provide the appropriate dialect of the language, translation and incorporate the translated text into the panels, as appropriate.

Accessibility and Universal Design All interpretive media products planned, designed, and fabricated shall follow the latest published version of Programmatic Accessibility Guidelines for National Park Service Interpretive Media. These Guidelines are a combination of best practices, USFWS and Department of the Interior directives, and federal laws. Federal laws include the Architectural Barriers Act, Sections 504 and 508 of the Rehabilitation Act as amended, and the 21st Century Communications and Video Accessibility Act. If a conflict between any of the aforementioned rules, laws, or guidelines exists, the most stringent applies.

Universal design principles and accessibility requirements for visitors with specific disabilities shall be addressed within the designed media. If design decisions pose particular challenges to accessibility (such as artifacts or objects behind glass), additional attention shall be paid to a full description of the accessibility solutions. For large complex projects, accessibility consultation with experts shall be required in the task order. The accessibility experts must be approved by the Government and must be submitted as part of the task order proposal. Unless otherwise specified in the Task Order Project Description, the Contractor shall consult with accessibility experts throughout the entire exhibit planning and design process and incorporate their advice for making the exhibits universally accessible. The consultant’s advice shall comply with the references listed below. Typical areas of consultation include, but are not limited to:

1. Typography

2. Reach ranges (heights and reach distances for artifacts, interactive exhibits, panels, and other elements)

3. Protruding objects, including roofs, aerial exhibits, and overhead objects

4. Use of color, contrast, and font sizes

5. Use of tactile elements such as models, maps, raised images, and other tactile elements

6. Use of sounds and smells

7. Use of Braille and raised lettering

8. Considerations related to exhibit flow, circulation path, and accessible floor plans

9. Changes in level

10. Quality of travel surfaces

11. Use of audio description systems

12. Use of exhibits by children

Design and Production of Exhibits

1. Conceptual and schematic designs and plans (including computer generated)

2. Typically, USFWS would require reviews, at minimum, for the concept design (10%), design development (35% & 65% phases), and final 95% phase of the design - unless otherwise specified in Task/Delivery Order. Upon receipt of 100% documents, USFWS reserves the right to review shop drawings and production proofs for accuracy (spelling, typographical errors, digital artifacts, etc.). USFWS review does not relieve the contractor of responsibility to ensure accuracy in final products.

3. Interpretive writing, including natural history copywriting and editing. Writer must be qualified interpretive writer (example certified through National Association for Interpretation or demonstrated experience).

4. Original illustrations

5. Murals

6. Photos

7. Photomurals

8. Sculptures

9. Electronics including the latest technology

10. General Construction

11. Dioramas

12. Specimen mounting, molding, and casting (no freeze dried specimens permitted) and models

13. Plant preservation, molding and casting

14. Ground work sculpting

15. Other 3-dimensional exhibits

16. Exhibit and display cabinetry and casework

17. Computer generated graphics, including graphic motion-imagery and audio

18. Interpretive brochures

19. Aquarium/Terrarium exhibits (include filtration, electrical, lighting, etc.)

20. 3-Dimensional Topographic maps

21. Sound systems

22. Lighting systems

Design and Production of Indoor and Outdoor Signs/Panels and Structures

1. Interpretive writing, including natural history copywriting and editing

2. Silk screen imaging

3. Original illustrations and artwork

4. Digital imaging and printing

5. Photo imaging

6. Computer generated signs and graphics

7. Interpretive panels of various substrates and colors including, but not limited to:

a. Aluminum

b. Fiberglass embedment

c. Porcelain enamel metal

d. Plexiglas

e. Museum mount panels (wood frame, plastic laminate)

f. MDO plywood

g. Metal etched

h. Fiberglass reinforced plastic

i. High pressure laminate

j. Wood routed

k. Plastic routed

l. Wood sandblasted

m. Wall graphics (i.e., wall wraps)

8. Outdoor exhibit cases and shelters (i.e., kiosks and wayside exhibits, trailer wraps). May include electrical components and must meet National Electrical Code (NEC) and any other applicable local codes. Kiosks with roofs and shelters will require stamped engineering drawings.

Design and Production of Audio and/or Visual Services For the purpose of this contract, “audiovisual services” is defined as audio and video production that utilize video and audio recordings, animation, narration and/or interviews, historic images, and original or stock footage to convey a story or interpretive message that facilitates meaningful connections between the audience and resource meanings. Audiovisual services should be appropriate for a broad range of viewers of all ages, ethnicities and abilities. Videos can use story-telling techniques with voice-over narration and integration of archival and historic images with contemporary footage, shall be “evergreen” and shall not include content or production techniques that would date them.

Audiovisual services staff should possess the ability to develop and submit a script, develop a recording/filming schedule, professionally shoot the script using appropriate film and sound recording techniques in a variety of landscapes and locations, rough cut edit and edit scripts, fine cut edit and edit scripts, provide subtitles, open captioning, and audio descriptions, and provide sound design, sound sweetening, and mixing.

The Contactor will employ the latest and most suitable technology for all audio and/or visual systems. May include, but is not limited to:

1. Video

2. Audio/Video presentations

3. Computer-generated graphics, including graphic motion-imagery, audio and gaming technologies

4. Digital media

5. High-definition film

6. Object theater presentations

7. Digital Audio and Sound Design

8. Computer-generated presentations

9. Multi-media presentations, systems and programming

10. Interactive computer systems

11. Directional/overhead or low-tech sound speakers/devices

12. Augmented reality

13. 3-D model rendering

14. Animation

Interpretive Writing For the purpose of this contract interpretive writing is defined as writing (e.g. brochures, rack cards, orientation guides, etc.) that conveys meanings effectively through the use of interpretive techniques and organizational structure. Good interpretive writing provides memorable images and ideas that facilitate connections between audiences and resource meanings. Interpretive writing draws from technical, informational, scientific, historical, and cultural sources and incorporates creative techniques intended to connect readers emotionally and intellectually to the meanings and significance of the resource(s) being interpreted. These connections can occur before, during, after, or instead of an actual visit. Development of clear interpretive writing is critical to public comprehension of agency and refuge issues, themes, and values.

To achieve quality interpretive writing, the contractor must be able to write effectively for various audiences and media. The contractor should have knowledge of the principles, practices, procedures, methods, and techniques inherent in writing and editing for a professional interpretive program. This includes mastery of the English language; ability to write and edit clearly and convincingly for the lay audience, targeted audiences; ability to write to fit an established layout; a sound understanding of the full editorial process, from writing to proofreading; and critical thinking and diagnostic skills to evaluate, comprehend, and convey complex and potentially controversial interpretive material effectively. The contractor must understand the basic concepts of tangible and intangible and universals related to interpretation and interpretive writing.

The interpretive writer should also possess the ability to research, analyze, distill, explain, and present information in a variety of fields, with a broad and non-specialized approach. (This may require studying related literature, interviewing experts, or observing activities, processes, or demonstrations.) The interpretive writer shall be a qualified interpretive writer through certification (e.g., National Association of Interpretation (NAI) or Eppley Institute for Parks and Public Lands (Eppley)) or through demonstrated success.

In some instances, the contractor will be required to provide interpretive media in languages other than English. For those products, the contractor shall provide accurate translations as directed by the USFWS of the interpretive material in the language specified.

Interpretive writing products should have the following elements:

1. Develop and employ a thematic hierarchy.

2. Develop interpretive themes, including tangibles, intangibles, and universal concepts.

3. Demonstrate a cohesive development of ideas, not just a chronological narrative or list of facts.

4. Connect tangible resources to universal concepts to facilitate intellectual and emotional connections with the reader.

5. Writing products, themes, and content should be specific to the site when at all possible.

6. Integrate interpretive writing with visual elements.

7. May need to fit in a fixed space and established layout.

8. Utilize editorial and style standards of U.S. Fish and Wildlife Service, Certified NAI standards and U.S. Government Publishing Office Standards.

Interpretive writing products may include, but are not limited to:

1. Interpretive brochures, flyers, guides (design not included).

2. Interpretive panels, orientation signs (design not included).

3. Exhibit text.

4. Narratives (scripts) for audio-visual exhibits.

5. Content for webpages (no website work is included).

6. Storyboarding for video (no videography included).

D. FABRICATION OF INTERPRETIVE MEDIA

All fabricated interpretative media enclosed in any way must have access panels to provide for proper cleaning and maintenance.

Exhibits

1. All exhibits shall be shop fabricated and delivered to the site.

2. All exhibits shall be fabricated with leveling devices, if necessary, to account for discrepancies in the ceiling and floor.

3. The contractor shall use as few combustible materials as possible in the construction of the exhibits. All main partition walls of exhibits must be of noncombustible materials or fire retardant materials. All fabricated work must meet applicable Federal, State, and local fire requirements.

4. Where equipment is installed which requires special protection, the contractor shall provide such protection. In exhibits which have a projection booth or house computer components and projection systems, or similar small potential hazards, CO2 or other approved fire extinguishers or system meeting fire code shall be furnished by the contractor.

5. Exhibits will incorporate "green" building materials, products and design when possible. This includes the use of green materials in the design and fabrication of exhibits, using recycled and recyclable materials. Use of environmentally friendly paints, solvents and adhesives is strongly encouraged.

6. Exhibits may be inspected, reviewed, and approved by the USFWS project leads and subject matter experts, during a on-site visit to the contractor’s shop at the 35%, 65%, and 95% fabrication phases, unless otherwise directed by the task order.

7. Prior to the exhibits being transported for installation, the Service reserves the right to review and approve the exhibits at the 95% phase of completion. While awaiting transportation, the exhibits shall be stored at the contractor's facility in a well ventilated space and where not exposed to extreme changes in temperature, humidity, and away from pests, vermin, mold, and dirt.

Wood and Wood-like products

1. Finished woodwork shall be free from machine and tool marks, abrasions, raised grain, or other surface defects on surfaces exposed to view in the finished work. Exposed wood surfaces shall be uniform in color and grain.

2. Finished wall work and panels shall be properly framed and installed, closely fitted, and accurately set to the required lines and levels as shown in any working plans or drawings, and rigidly secured in place. Miters or other joints shall be planed and sanded. All work shall be left free from warps, twists, open joints, or other defects.

3. All wood shall be fire retardant and treated at a minimum to a U.L. flame spread and Fire Rating Classification of 25.

4. Wood supporting or contacting all exhibits, mill work, finished carpentry, and custom woodwork shall be a type and dryness that will not alter the finish of the exhibits.

5. All visible edges of any particle board used shall be filled, sanded, and finished.

Metals

1. All metal surfaces shall be free from defects such as oxidation, flake burns, pitting, etc.

2. All metal parts and sections used shall be free from defects impairing strength, durability, or appearance and shall be fit for their intended purpose.

3. All steel surfaces shall be clean and free from mill scale, flake rust, burrs, oxidation, pitting, etc. and shall be formed to size and shaped, with sharp profiles, lines, and angles.

4. All matching and milling operations shall leave clean, true lines and surfaces.

5. When applying coatings to metal, manufacturer recommendations shall be followed (number of coats, preparation, etc.)

6. Plastics

1. All plastic laminate surfaces shall be free of scratches, cracks, chips, stains, and other surface or edge imperfections.

2. Joints on vertical surfaces shall be tight, straight, and flush.

Hardware

1. All fastening devices for all work shall be provided and installed as required for complete, secure and rigid case work construction. Hardware/fastening devices shall be hidden from viewer whenever possible.

2. Hardware for all casework shall be designed and finished to conform to any hardware existing in the building.

3. In exterior and designated interior spaces upon request, hardware shall be tamper and theft resistant.

4. Occasionally secure displays for original objects will need to be created.

Painting

1. All exhibits shall be painted, lacquered, finished, etc. in the contractor's shop and shall be free from defects in appearance. Paint and other finishing materials shall be of good quality and fit for its intended purpose.

2. Fire classification of all paints shall be in conformance with all applicable local fire codes and requirements.

3. When applying paint to surfaces, manufacturer recommendations shall be followed (number of coats, preparation, etc.)

4. The contractor shall provide, fabricate, and install all lighting and electrical items in accordance with all applicable provisions of current National Electrical Code and all local codes and requirements. All electrical hardware and equipment shall be U.L. tested and approved.

5. In general, power supply for exhibits shall be 120 volts A.C. unless otherwise approved. The use of solar power for outdoor exhibits is strongly encouraged.

Computers

1. All touch screen and interactive computers systems will include one hard drive/digital player and a master digital copy of all software, programs, and content. Each computer device will be freestanding and will not be networked unless specifically specified.

2. Touch screen monitors/televisions must have: minimum 3 year manufacturers parts/labor warranty and minimum latest technology offered processor.

Audio Visual and Multi-Media

1. All new audio-visual and multi-media programs will be produced using a minimum of high definition or better technology at the time of the project, subject to the approval of the Government.

2. The Government will retain a duplication master digital file or better technology of all audio-visual and multi-media programs. The Government will be furnished with two copies of each program.

3. Digital media players and associated equipment will be of industrial or commercial grade.

4. All components of audio-visual and multi-media programs will be included in the design and cost estimates, including but not limited to: video projection equipment, sound equipment, amplifiers, speakers, screens, ADA audio description services, etc.

5. All projects involving the updating and upgrading of existing audio-video and multimedia programs will include the use of digital technology and made accessible with the use of audio description, captions, etc... at the direction of the Government.

E. PACKAGING/SHIPPING AND INSTALLATION OF INTERPRETIVE MEDIA

1. The contractor shall package and ship all interpretive media products in a manner that protects the media from damage during transit and installation at the project site.

2. Installation of the interpretive media will comply with the all OSHA and Local Safety Codes.

3. The contractor shall provide all tools and equipment necessary to assemble and install all interpretive media, exhibits, and displays on site.

4. The contractor shall provide a manual for the operation, care and maintenance of all media and components.

5. Note previous guidance regarding worksite condition and damage.

6. USFWS and the Contractor will conduct a final walkthrough/inspection of all interpretive media provided. Final punch list items for correction will be provided to the contractor at the conclusion of the inspection. Final acceptance is contingent upon correction of punch list items.

F. PROJECT SCHEDULES & COORDINATION

1. The Contractor will meet with the appointed COR (Contracting Officer Representative) at the work site or via conference call at project start-up to obtain an overview of the site and to review the task order.

2. At this time, a project schedule will be developed using information specified in the task order. For smaller projects, an initial conference call followed by periodic review and progress reports through the design and fabrication stages may be sufficient. For more complex and larger projects, a more formal progress and payment schedule may be developed in consultation with the contractor.

3. Each project will have identified points of contact. On the FWS side, this will include the contracting officer (CO), COR, project lead, field station lead, and other FWS staff, if appropriate. On the contractor side, this will include the contractor’s representative and contractor’s project manager. The FWS points of contact will be identified in each task order. The contractor points of contact will be identified in the project proposal.

4. The contractor shall prepare and distribute to the COR a trip report or meeting minutes of all telephone conversations, site visits, in-person meetings, or other discussions related to the project. The FWS project lead will be responsible to distribute to the designated USFWS Team. After review by the USFWS, the FWS project lead will provide the contractor with the comments and the notes will be corrected if necessary by the contractor and redistributed to the same group named above.

5. Design Submittals will occur (if appropriate to the size, scope, and complexity of the project), at a minimum, at the 10%, 35%, 65%, and 95% phases of the design. The contractor shall submit design drawings for the exhibits and the Government will require two to three calendar weeks for review of these documents dependent upon project complexity. Upon receipt of 100% documents, USFWS reserves the right to review shop drawings and production proofs for accuracy (spelling, typographical errors, digital artifacts, etc.). USFWS review does not relieve the contractor of responsibility to ensure accuracy in final products.

6. Fabrication Submittals will occur (if appropriate to the size, scope, and complexity of the project), at a minimum, at the 35%, 65%, and 95% phases of the fabrication. The USFWS review may involve a on-site shop visit at any or all of the phases.

G. WARRANTY

All products produced and/or provided under this contract will be warranted for a minimum of one calendar year from the date of acceptance for all parts and labor unless otherwise specified. If the product itself carries a higher warranty, that warranty will apply.

H. GOVERNMENT-FURNISHED PROPERTY

If government-Furnished material is provided during the course of the project, the contractor shall receive, inspect, and inventory all government-furnished materials and ensure that this material is forwarded to the appropriate unit or person within the contractor’s organization for use in the project. The Project Manager shall notify the project lead via email within seven (7) days after receipt if government-furnished materials are not satisfactory for their intended purpose. The Project Manager shall notify the project lead via email as soon as possible, but no later than three (3) business days, if government- furnished materials are lost or damaged while in the contractor’s possession. The contractor shall be responsible for the security and protection of government-furnished property or materials in connection with this task order. Following acceptance of all work by the government, the contractor shall return to the project lead all government-furnished property.

The Government will furnish, as appropriate, required data, materials, and access to project information necessary to perform the services required.