B08_140D0418R0004_RFP.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

D51

Herndon VA 20170 381 Elden Street, Suite 4000 IBC,AQD,Dv5,Br1,VA

CODE 16. ADMINISTERED BYCODE

X

X

541990

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED ORD51

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

03/19/2018 0900 ET

02/15/2018

(703) 9643563Dana Price (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

140D0418R0004

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 120 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

Herndon VA 20170 381 Elden Street, Suite 4000

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$15.00

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

IBC,AQD,Dv5,Br1,VA

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The Department of the Interior, Acquisition Services Directorate (AQD), located in Herndon, VA is issuing a Request for Proposal (RFP) to award a commercial, Indefinite Delivery / Indefinite Quantity (IDIQ) contract.

The purpose of Solicitation 140D0418R0004 is to acquire commercial Conflict Management Services for the Department of the Interior's Office of Collaborative Action and Dispute Resolution (DOI-CADR) via a proposed single-award, five-year

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

Louis Gilden

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

IDIQ contract.

The minimum guarantee for this requirement is

$2,500.00 and the maximum Not-to-Exceed (NTE) ceiling value is $23,500,000.00. This requirement is 100% full and open with no evaluation preferences. All business concerns with the requisite primary NAICS code may submit a proposal.

The resultant contract will have a five-year period of performance. Individual requirements will be awarded via task orders under this contract. All respondents must be registered in the System for Award Management (SAM) database at http://www.sam.gov. The solicitation and any amendments will be posted to http://www.fedbizopps.gov.

00010 Conflict Management Services - External

Labor

Other Direct Costs (ODCs)

Travel

Period of Performance: 06/22/2018 to 06/21/2023

00020 Guaranteed Minimum

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

120 2 of

Solicitation – CADR Commercial Workplace Conflict Management Services - External

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OF

52.212-4 Contract Terms and Conditions with Addendum – Commercial Items

TABLE OF CONTENTS

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

SECTION C- DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

SECTION D - PACKAGING AND MARKING

SECTION E - INSPECTION AND ACCEPTANCE

SECTION F - DELIVERIES OR PERFORMANCE

SECTION G - CONTRACT ADMINISTRATION DATA

SECTION H - SPECIAL CONTRACT REQUIREMENTS

SECTION I - CONTRACT CLAUSES

SECTION J - LIST OF ATTACHMENTS

SECTION K - REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF

CONTRACTORS

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR

RESPONDENTS

SECTION M – EVALUATION FACTORS FOR AWARD

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SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

General

This single award Indefinite-Delivery / Indefinite-Quantity (IDIQ) contract is issued by the U.S.

Department of the Interior (DOI), Interior Business Center (IBC), Acquisition Services Directorate (AQD) on behalf of the DOI Office of Collaborative Action and Dispute Resolution (CADR).

Contract Type

This is an IDIQ contract type for a performance-based acquisition to procure commercial conflict management services. The services acquired under this contract are not considered inherently governmental and shall not be performed in any manner to be construed as personal services.

Contract Term

The IDIQ contract term will be a five year ordering period starting from the effective date of award, with no option years.

Minimum and Maximum Ordering Amounts

The guaranteed minimum order quantity is $2,500.00 for the entire five year period of performance of the contract. The maximum order quantity of the IDIQ contract is $23,500,000.00 for the five year ordering period.

Task Orders

This IDIQ contract only allows for the issuance of orders on a Time-and-Materials (T&M) or Labor-Hour (LH) basis, in accordance with FAR 12.207(c)(3).

The Government may issue T&M or LH Task Orders against the IDIQ contract for severable and non-severable services. Task Orders may only be issued by an AQD Contracting Officer (CO). The Contractor shall perform work under this contract as specified in written Task Orders issued by the CO.

The Government will only be obligated for the guaranteed minimum and items specified in individual Task Orders. The actual number of hours and labor categories will be negotiated at the Task Order level.

Task Orders may include Labor, as well as, Other Direct Costs (ODCs), and/or Travel; each as separate line items. Task Orders shall not change any terms or conditions of the IDIQ contract. Task ordering procedures are addressed in Section G.

Place of Performance

The specific place of performance will be designated by the Government at the Task Order level. The Contractor shall have the resources to provide Conflict Management Professionals (CMPs) in all of the geographic regions in which the DOI operates. That is, the place of performance is any one of the 1,900 DOI locations across the United States, Puerto Rico, Virgin Islands, U.S. Territories, and Freely Associated States. The projected geographic distribution of work for this requirement is provided in the table below.

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Location % of Total Task Orders

New York, New Jersey, Massachusetts 5% Virginia, North Carolina, South Carolina, Washington DC 5% Georgia, Florida 5% Colorado, Utah, Montana, Wyoming 20% California, Nevada 20% Arizona, New Mexico 20% Oregon, Washington 10% Rest of US 15%

TOTAL 100%

Ordering Contract Line Item Numbers (CLIN)

Task Orders shall be issued against this IDIQ contract using the following CLINs.

Description CLIN # Sub-CLINs

Conflict Management Services – External Contract Years 1-5

CLIN 00010 Labor ODCs Travel

Guaranteed Minimum CLIN 00020 $2,500.00

*NOTE: There is one five year ordering period for the IDIQ contract with no contract option years. CLIN 00010 represents the total amount for Labor, ODCs and Travel for the five-year ordering period at the IDIQ contract level. CLIN 00020 represents the guaranteed minimum and will be obligated at award, but will not be available for invoicing unless a Task Order is not issued over the five year ordering period of the contract.

Labor Rates

The Contractor’s proposed labor rates and labor categories shall be listed in the IDIQ contract under Attachment J-1, Contract Labor Rates. The Contractor shall not exceed the labor rates listed in the IDIQ contract or use different labor categories for Task Orders.

Fully Burdened Hourly Labor Rates

Labor rates listed in the IDIQ contract shall reflect fully burdened hourly rates for all labor categories.

Fully burdened labor rates are inclusive of profit, fringe benefits, salary, general and administrative (G&A), and indirect costs. In addition, the fully burdened hourly labor rates shall reflect that all services performed are on a Government site and the Government is providing all necessary equipment, materials, and other items necessary to perform these services.

Productive Direct Labor Hours

The Contractor shall only charge the Government for productive direct labor hours, which are defined as those hours expended by Contractor personnel in performing work specified under Task Orders issued

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against this IDIQ contract. Productive labor or travel does not include training, sick leave, vacation, Government or Contractor holidays, jury duty, military leave, or any other kind of administrative leave including acts of God (i.e. hurricanes, snowstorms, tornadoes, etc.), Presidential funerals, or any other unexpected Government closures.

B.8.3 Adding/Changing Labor Categories/Rates

Labor categories and fully burdened hourly labor rates may be added or changed, as needed, throughout the life of the IDIQ contract by a modification to the IDIQ contract. However, the Government anticipates that all applicable labor categories and rates will be established at the award of the IDIQ contract.

Other Direct Costs and Travel

ODCs and Travel are allowable under the IDIQ. The CO shall determine the allowability of ODCs in accordance with: the Federal Acquisition Regulation (FAR) Subpart 31.2 Contracts with Commercial Organizations; Federal Travel Regulations; FAR 31.205-46; and the terms and conditions of this IDIQ contract. All travel requires Government pre-approval utilizing Attachment J-4 Travel Authorization Request Form. ODCs and Travel expenses will be specifically authorized in writing in the Task Order.

Estimated ODC and Travel expenses will be reviewed at the time the Task Order is awarded for allowability, allocability and reasonableness before they are authorized. Actual incurred Travel and ODC expenses will be reviewed again at invoice time, and approved expenses will be reimbursed by the Government.

Task Orders issued will identify the specific place(s) of performance. Travel within a 50-mile radius of an identified “place(s) of performance” will not be reimbursed. If Travel is required to a location that is over fifty miles one-way from the place of performance, then allowable Travel charges may be reimbursed in accordance with FAR 31.205-46. Fee, profit, or general and administrative fee will not be allowable on Travel or ODC expenses.

ODCs and Travel amounts shall be included in the Task Order as NTE amounts. Travel shall be authorized in writing by the Contracting Officer’s Representative (COR) or CO in the amount stated in the Task Order. The CO shall approve all ODCs in advance. The Contractor shall not be reimbursed for ODCs or Travel without prior advance written approval. Any shipping is considered an ODC with CO prior approval required and shall be FOB Destination.

B.9.1 Travel Time

The Government may compensate travel time at a rate that is 50% of the labor rate of the individual involved in the travel, if it’s pre-authorized in accordance with Attachment J-4 Travel Authorization Request Form.

Travel time may be compensated at the discretion of the government on a Task Order by Task Order basis.

B.10 Certificate of No Conflict of Interest and Non-Disclosure Agreement

All personnel working on this contract and subsequent Task Orders shall complete Attachment J-5 – Certificate of No Conflict of Interest and Attachment J-6 – Non-Disclosure Agreement, and submit them to the CO before beginning work.

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B.11 Government Holidays

The following holidays and situations are normally observed by Government personnel: New Year’s Day, Birthday of Martin Luther King, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and any other day designated by Federal Statute, Executive Order, and/or Presidential Proclamation such as Presidential funerals, any other unexpected Government closures, or any kind of administrative leave such as acts of God (i.e.

hurricanes, snow storms, tornadoes, etc.).

B.12 North American Industry Classification Systems (NAICS) / Product Service Code (PSC)

The primary North American Industry Classification System (NAICS) code is “541990 All Other Professional, Scientific, and Technical Services” with a size standard of $15 million. The Products and Services Code (PSC) is “R499 Support- Professional: Other.”

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SECTION C- DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

PUBLIC ENGAGEMENT, COLLABORATIVE PROBLEM-SOLVING AND CONFLICT

RESOLUTION SERVICES

OFFICE OF COLLABORATIVE ACTION AND DISPUTE RESOLUTION (CADR) -

EXTERNAL

PERFORMANCE WORK STATEMENT (PWS)

OCTOBER 10, 2017

C.1 Information - Overview

C.1.1 Objective and Project Description

The United States Department of the Interior (DOI), is the nation’s principal conservation agency, charged with the mission “to protect and provide access to our nation’s natural and cultural heritage and honor our trust responsibilities to Indian Tribes and our commitments to island communities.” Over 70,000 individuals work for DOI and its bureaus in 1,900 locations across the United States, Puerto Rico, Virgin Islands, U.S. Territories, and Freely Associated States.

The Office of Collaborative Action and Dispute Resolution (CADR), established in October 2001, is located within the Office of the Secretary under the Assistant Secretary for Policy, Management and Budget (PMB) of DOI. The CADR office is charged with promoting effective conflict management and appropriate dispute resolution with respect to conflict that is internal to DOI and its bureaus, such as conflict in the workplace, as well as conflict between DOI and its bureaus, and external parties. Internal conflict falls under the DOI/CADR CORE PLUS program. The CADR office is seeking to contract for services that would allow DOI to better utilize public participation, collaborative problem-solving and alternative dispute resolution processes to prevent, manage, and resolve external conflicts.

With respect to the management of external conflict, the CADR office promotes, coordinates and facilitates public participation processes, conflict management and dispute resolution tools, and greater use of consensus-building processes by all bureaus and offices throughout DOI. The CADR office requires support to enable DOI bureaus and the Office of the Secretary to support its public engagement, collaborative problem-solving and conflict resolution opportunities primarily with respect to environmental, natural resource, Native American programs, and other program areas that significantly impact DOI’s mission. To fulfill this mission, the Contractor shall provide consensus-building professionals, facilitators, mediators, trainers, and other conflict management experts.

The Contractor shall provide expert neutral assistance to DOI agencies seeking to engage government and non-government stakeholders and the public in planning, problem-solving, decision-making and conflict resolution processes with respect to environmental, natural resource, and tribal-related issues. The expert professional services include situation assessments, mediation, facilitation, process and system design, training, conflict management consultation, public participation programs, collaborative problem-solving, consensus-building, joint fact-finding, negotiated rulemaking and dispute resolution processes, with an emphasis on natural resources, environmental and Native American issues and programs.

The Contractor is required to work collaboratively with others, and use technology in support of collaboration and public participation projects. The Contractor shall also provide communication, technology, and logistical support for particular projects. The Contractor shall support small and large scale projects ranging from mediation of an individual landowner complaint before the DOI Board of

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Land Appeals or the Board of Indian Appeals to a complex multi-party, multi-jurisdictional collaborative process, a negotiated rulemaking process, or a national government-to-government consultation process.

The Contractor shall manage a pool of experienced professional service providers in the disciplines described above.

C.1.2 Task Order Workload

The Government issued 144 Task Orders over the last five years for external conflict management services, as indicated by the table below. This information is provided for information purposes only, and is not an estimate of the future workload. The future workload is variable and is driven in part by unforeseen issues that result in external conflicts.

C.1.3 Office Space and Hours of Operation

The Contractor shall maintain an office within the Washington, D.C. metropolitan area to be staffed during normal working hours by senior program personnel, in order to facilitate meetings between DOI and the Contractor.

The Contractor's project management and financial staff shall work hours compatible with normal work hours in the Eastern Time zone to facilitate easy contact with the CADR Program Office and the CO.

C.2 Scope of Work for CADR Mediation, Facilitation, and Related Services for Natural

Resource Conflict Management and Collaborative Processes

C.2.1 Considerations Applicable to the Entire Contract

1. As used in this contract, the term CMP refers to mediators, facilitators, public participation experts, trainers, change management experts, curriculum designers, and other experts involved in the field of conflict management and public participation. The DOI COR and various COR designees located in individual DOI bureaus and offices, will be charged with overseeing and providing technical guidance on the day-to-day administration of the contract and Task Orders.

2. Requirements for services will be developed by the COR or designee through Technical Directives.

3. When acting as a third-party neutral in performing any service under this contract, the Contractor shall not take a position on the merits of a case nor decide the appropriate resolution of the conflict for the parties. Additionally, the Contractor shall not take a position on Federal policy or regulations.

4. If at any time the impartiality, credibility, practices, or effectiveness of a CMP becomes unacceptable to the agency acquiring the service or any of the parties involved in a service provided under this contract, upon notification from the COR or CO, the Contractor shall cease all work, and, if deemed appropriate by the COR or CO, reassign the service to another CMP acceptable to all parties engaged in the process.

5. The Contractor may be requested to work collaboratively with DOI personnel in performing certain services. This could involve mentoring in-house mediators and facilitators, co-mediation, co-facilitation, co-training, and other activities.

FY13 FY14 FY15 FY16 FY17 TOTAL

Number of Task Orders 17 20 29 40 38 144

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6. Upon the issuance of a Technical Directive for the development of a written product such as a report, case study, fact sheet, meeting summary, white paper, brochure, digital presentation, or similar product, the Contractor shall first develop a draft product. The Contractor shall submit the draft product to the appropriate DOI Point of Contact (POC) and the COR for comment. The Contractor shall then incorporate the comments into the draft and submit the final product to the POC.

7. The Contractor shall ensure that CMPs serving as neutral third parties under this contract receive information about, and perform in accordance with, the procedural and confidentiality requirements of applicable federal, state, and court provisions and rules applicable to their service. Relevant examples of potentially applicable provisions and rules include the Administrative Dispute Resolution Act of 1996(ADR Act), 5 USC 57 et seq., and rules for the conduct of ADR promulgated by the Federal District Courts.

8. The Contractor shall abide by the standards of ethical conduct relevant to the field in which it is providing service. These include the standards of practice of the Association for Conflict Resolution, the American Arbitration Association, the Dispute Resolution Section of the American Bar Association and the International Association for Public Participation or the equivalent professional associations. The Contractor shall remove CMPs from projects conducted under this contract if they do not conduct their practice in adherence with the statutory provisions or court rules and ethical codes appropriate to the services that they are providing.

9. The Contractor will be expected to identify from a source of CMPs, the best individual to meet the criteria set out in individual Technical Directives.

10. Selection of a CMP will require the advance knowledge and consent of the DOI bureau or office acquiring the service. The Contractor shall take this into account in developing procedures to solicit input and to negotiate approval of a conflict resolution service provider.

11. Costs for some conflict management processes may be shared between the acquiring DOI bureau or office and participating parties. Where applicable, when cost-sharing is agreed to by the parties, the agreement between parties shall detail how costs will be allocated and how the mediator/facilitator shall bill and collect funding.

12. CMPs eligible to work under this contract shall adhere to all relevant DOI policies and guidance.

C.3 Specific Tasks

C.3.1 Task 1: Contractor Management Systems

A. The Contractor shall administer and maintain the following as part of the ordinary course of business, and not directly billable as labor hours.

1. As part of the normal record keeping, cost tracking and invoicing system, a comprehensive status, deliverable, and cost tracking mechanism or system capable of tracking each Task Order and each project and subproject assigned to a Task Order.

The tracking system shall be made available to the CO and the COR.

2. A comprehensive methodology that is consistent with DOI policies for expeditiously providing conflict management assistance and alternative dispute resolution services through CMPs including but not limited to facilitators, mediators, public participation experts, trainers, organizational development experts, and system design experts, as appropriate to meet the needs of DOI and other agencies.

3. A system for contract administration/program administration, evaluation, oversight, and quality assurance for services performed under each task to ensure DOI receives the highest quality of service at all times, consistent with DOI policies.. The

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system(s) shall be available to the CO and the COR. The system shall also maintain other data needed for CADR internal and external reporting such as, but not limited to, description of case/project, statutes, goal and venue of project, policy context for the case/project, level of agreement reached (where applicable), type of conflict management process, identity of neutral and agency contacts, sponsoring offices and whether other federal agencies were participating.

4. A pool of well qualified CMPs.

B. The primary responsibilities for the Contractor’s Project Manager includes the following.

1. Contact with DOI contracting and program staff.

2. Assisting DOI in the selection and oversight of conflict management providers for individual Task Orders. This will require substantive knowledge of the practice of conflict management, as well as expertise in managing the administrative aspects of processes.

3. Oversight of tracking, invoicing, and quality control evaluative aspects of the contract.

4. Managing, overseeing, and developing a pool of well-qualified CMPs.

C. The Contractor shall have a rate schedule in place for the following labor categories.

1. Senior CMP: Someone who has at least 11 years of experience mediating or facilitating public policy-related processes or environmental, natural resource, or tribal-related conflict.

2. Mid-Level CMP: Someone who has at least 8-10 years of experience mediating or facilitating public policy-related processes or environmental, natural resource, or tribal-related conflict.

3. Junior-Level CMP: Someone who has at least 2-7 years of experience mediating or facilitating public policy-related processes or environmental, natural resource, or tribal-related conflict.

4. Senior Communications Specialist: Someone who has at least 11 years of experience working in the field of graphic arts or communications.

5. Mid-Level Communications Specialist: Someone who has at least 8-10 years of experience working in the field of graphic arts or communications.

6. Junior Communications Specialist: Someone who has at least 2-7 years of experience working in the field of graphic arts or communications.

7. Senior Administrative Specialist: Someone who has at least 11 years of experience working in the administration of a governmental or non-governmental organization.

8. Junior Administrative Specialist: Someone who has at least 2-10 years of experience working in the administration of a governmental or non-governmental organization.

9. Senior Technical Specialist: Someone who has at least 11 years of experience working in the field of Information Technology.

10. Mid-Level Technical Specialist: Someone who has at least 8-10 years of experience working in the field of Information Technology.

11. Junior Technical Specialist: Someone who has at least 2-7 years of experience working in the field of Information Technology.

12. Subject Matter Expert 1: Someone who has at least 15 years of experience in a field related to the substance of issues that are the subject of a conflict management process.

13. Subject Matter Expert 2: Someone who has at least 15 years of experience facilitating complex public policy-related meetings and providing training in the field of facilitating public-policy-related meetings.

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14. Subject Matter Expert 3: Someone who has at least 20 years of experience in a field related to the substance of issues that are the subject of a facilitated process.

15. Subject Matter Expert 4: Someone who has at least 20 years of experience facilitating complex public policy-related meetings and providing training in the field of facilitating public-policy-related meetings

C.3.2 Task 2: Provide Conflict Management Program Services for Conflict Management and Public Participation Processes

The Contractor shall provide expert conflict management services with respect to natural resource, environmental, Native American, and any program areas that affect the DOI mission. The services shall include but not be limited to situation assessments, process and system design, mediation, facilitation, public participation, negotiated rulemaking, planning, or other expert conflict management services such as consultation. Tasks performed by the Contractor include but are not limited to the following.

A. Maintaining a pool of qualified, professional CMPs that can meet the diverse subject matter and geographic requirements of DOI. CMPs providing mediation, facilitation, public participation, or other conflict management processes shall possess:

1. Experience that qualifies for one of the labor categories noted above.

2. A minimum of 40 hours of training in the professional discipline in which they are to provide the service; and

3. An understanding and knowledge of the relevant laws, regulations and administrative processes associated with conflicts arising over environmental, natural resource, Native American and other substantive issues impacting DOI’s mission.

B. The Contractor shall ensure that the selected CMP:

1. Contacts all participating parties to arrange a mutually acceptable time, place and design for the process, and if the parties are willing, to discuss with them the background of the case.

2. Arranges logistics of meetings, conference calls or electronic communications for participants upon request; this includes scheduling, arranging facilities and equipment, and notifying participants if necessary.

3. Provides the conflict management or public participation services agreed to by the parties, which may include mediation, facilitation, public participation, or other conflict management services. The services may entail individual phone calls, conference calls, joint session meetings, individual meetings or caucuses, group processes such as team building, workshops or training sessions, or any other process acceptable to the parties.

4. Assists with drafting any agreement document and ensuring that any written agreement is appropriately reviewed pursuant to DOI policy and program requirements.

5. Provides each of the parties to the particular process the appropriate evaluation form and instructions on how to complete and submit the form.

6. Completes the appropriate evaluation questionnaire and/or participate in interviews for evaluation purposes.

7. Provides other conflict management and process support services as deemed appropriate by Technical Directive.

8. Prior to the facilitation and throughout the process, the CMPs shall inquire about whether individual participants have the time, or the financial, and logistical resources necessary to participate effectively in the process and -- where resources

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are inadequate make necessary adjustments to the process to accommodate resource constraints.

9. The CMP shall assist the participants in identifying the issues that are important to resolving any controversy and solutions that will address the needs shared by the participants.

10. The CMP shall conduct the process to promote active engagement from all participants.

11. The CMP shall explore with the participants appropriate ways to incorporate high quality and relevant information resources necessary to resolve the issues.

12. To support productive dialogue and effective implementation of any agreements reached by the participants, the CMP shall ensure that participants have appropriate authority to make commitments on behalf of their organizations.

C.3.3 Task 3: Training

The Contractor shall provide training in all areas that relate to external conflict management and public participation, including but not limited to: effective conflict management, public participation, conflict prevention and conflict resolution processes, negotiation skills, consensus building processes, collaborative leadership, communication skills, team building, and other subject matter courses that increase the effectiveness of interactions and negotiations with the goal of building organizational capacity to constructively manage conflicts. The Contractor may be requested to train DOI or other agency personnel so that they may become trainers of the particular subject matter.

Tasks may include, but are not limited to the following.

and geographic requirements of DOI. CMPs providing training services shall demonstrate:

1. Experience that qualifies for one of the Labor categories noted in Task One.

2. A minimum of 40 hours of training (as a student) in subjects related to conflict management.

B. The Contractor shall ensure that the selected CMP:

1. Conducts a needs assessment with DOI or other agency staff that identifies training needs, training objectives, and sources of materials to meet those needs.

2. Designs and/or conducts training seminars or workshops.

3. Produces training materials (manuals, videos, computer-assisted text, etc.).

4. Provides expertise on training delivery and training content.

5. Prepares and presents educational information such as fact sheets, handouts, and other materials in support of training.

6. Handles all logistics of arranging meetings for participants, including scheduling, arranging facilities, notifying participants, and providing advance materials.

7. Prepares summaries for each training session.

8. Conducts a debriefing after each event to discuss lessons learned with DOI officials.

9. Conducts an evaluation of the training or other educational event and makes recommendations for improvement of the training process.

10. Writes report summarizing the training.

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C.3.4 Task 4: Curriculum Development

The Contractor shall ensure that the selected CMP develops and designs curriculum (including, among other things, training manuals, train-the-trainer sessions, and visual aids), for training on conflict management, public participation, or other disciplines related to this contract.

Tasks performed by the Contractor may include, but are not limited to:

and geographic requirements of DOI. CMPs providing curriculum design services shall demonstrate:

1. Experience that qualifies for one of the Labor Categories noted in Task One above.

2. A minimum of 40 hours of training in subjects related to conflict management.

C.3.5 Task 5: Direct Support and Technical Support

Tasks performed by the Contractor may include, but are not limited to:

A. Administrative Assistance.

1. Ancillary to a service provided under this contract, with approval of the DOI COR or designee, obtaining meeting room facilities and the use of appropriate equipment for the meeting.

2. Ancillary to a service provided under this contract, arranging the travel of CMPs or other experts or consultants, as appropriate and when necessary, and in accordance with Federal Travel Regulations.

B. Expert Technical Assistance

Ancillary to a service provided under this contract, providing assistance in locating, retaining, and managing subject matter experts from other fields. Such support shall require the advance approval of the DOI COR. The Contractor may need to consult with parties involved in the matter in identifying the experience, education and skills required of the expert and to further define the scope of the expert’s work.

C. Systems Design The Contractor may be asked to provide expert assistance to DOI in designing, implementing, and evaluating conflict management systems.

D. Communications Assistance Tasks performed by the Contractor may include but are not limited to:

Ancillary to a service provided under this contract, assisting DOI or other agencies in implementing efficient and effective communications, information exchange and education processes through teleconference calls, electronic communications, fact sheets, brochures, white papers, and other means of communication.

E. Use of Technology Tasks performed by the Contractor may include but are not limited to:

Developing, using, and implementing communications technology to carry out the goals of Technical Directives issued under this contract.

F. Document Creation, Editing and Assistance Tasks Performed by the Contractor may include, but are not limited to:

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1. Designing, writing and editing educational materials, including fact sheets, brochures, talking points, checklists, analyses, web site content, and other forms of communication necessary to educate parties about tools for addressing potential or actual conflict situations.

2. Researching technical or process information necessary for the project; including but not limited to: collecting information, conducting analyses, and performing data surveys.

C.4 Performance Objectives/Standards

The following performance objectives/standards will be incorporated into the Quality Assurance Surveillance Plan (QASP) and Quality Assurance Plan (QAP) after award.

A. The Contractor shall submit quotes in response to Task Order Requests for Quotes (RFQs) within 5 business days or as delineated at the individual TO RFQ level.

B. The Contractor shall start execution of task orders within 5 business days of Task Order award.

C. The Contractor shall not divert or otherwise replace any Key Personnel without the written consent of the CO 100% of the time.

D. Contractor personnel shall comply with all rules and regulations governing the conduct of personnel in Government facilities 100% of the time.

E. All Task Order deliverables are submitted to the COR as required and on time.

F. All invoicing including subcontractor invoicing shall be submitted within 60 days of the service being provided.

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SECTION D - PACKAGING AND MARKING

Use of this section is not required as this is a contract for services and the Government does not anticipate packaging or marking requirements for deliveries. However, specific submission requirements for reports will be designated at the Task Order level.

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SECTION E - INSPECTION AND ACCEPTANCE

E.1 Inspection and Acceptance

The Quality Assurance Surveillance Plan (QASP) along with the Quality Assurance Plan (QAP) will be utilized for inspection and acceptance for all Task Orders as appropriate

The COR will perform inspection and acceptance of the work products and services to be provided via Task Orders issued against the IDIQ. The CO may perform inspection and acceptance, as needed.

Inspection, acceptance, and rejection will be based upon compliance with the Task Order, as well as the IDIQ contract terms and conditions as awarded (or modified post-award).

Inspection of services to be furnished hereunder shall be performed by the COR or CO in accordance with FAR clauses 52.212-4, and any other provisions/clauses as specified in the terms and conditions of the contract. The Government reserves the right to conduct any inspection and/or test it deems reasonably necessary to assure that the services provided conform to all aspects of the contract requirements. Final acceptance of deliverables shall be made by the COR or CO.

Deliverables shall be submitted on or before the due date specified in each Task Order. Deliverable work documents shall be clear and concise. Any diagrams shall be easy to understand and be relevant to the supporting narrative. All text and diagrammatic files shall be editable by the Government. Editable electronic copies are required as part of any deliverable.

Inspection and acceptance will be performed at the following addresses

COR OR CO

U.S. Department of Interior Office of Collaborative Action and Dispute Resolution 801 North Quincy Street, Suite 400 Arlington, VA 22203

U.S. Department of Interior Interior Business Center Acquisition Services Directorate 381 Elden Street, Suite 4000 Herndon, VA 20171

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SECTION F - DELIVERIES OR PERFORMANCE

F.1 Period of Performance

a. The period of performance of the IDIQ contract is one five year ordering period, beginning from the effective date of the contract through five years thereafter.

b. IDIQ and Task Order Period of Performance: For those Task Orders issued before the expiration of the IDIQ contract, the period of performance of those Task Orders shall end no later than six months after the expiration of the IDIQ contract.

c. Transition: If a transition period is required, it will be designated at the Task Order level.

F.2 Deliverables

Deliverables will be required at the Task Order level, and will be delineated therein.

F.3 Notice to the Government

In the event the Contractor anticipates difficulty in meeting performance requirements, complying with the contract delivery schedule or date, or whenever the Contractor has knowledge that any actual or potential situation may delay or threaten to delay the timely performance of this contract, the Contractor shall immediately notify the CO and the COR, in writing, giving pertinent details. This notification shall be informational only and shall not be construed as a waiver by the Government of any performance requirements or delivery schedule.

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SECTION G - CONTRACT ADMINISTRATION DATA

G.1 Contract Administration – Points of Contact

Dana Price Contracting Officer U.S. Department of the Interior Interior Business Center Acquisition Services Directorate 381 Elden Street, Suite 4000 Herndon, Virginia 20170 Phone: 703-964-3568 Email: dana_price@ibc.doi.gov

Ahmed Hassan Contract Specialist U.S. Department of the Interior Interior Business Center Acquisition Services Directorate 381 Elden Street, Suite 4000 Herndon, Virginia 20170 Phone: 703-964-8804 Email: ahmed_hassan@ibc.doi.gov

G.2 Contracting Officer’s Authority

The CO is the only person authorized to make or approve any changes in any of the requirements of this contract or Task Orders and notwithstanding any provisions contained elsewhere in this contract, the said authority remains solely in the CO. In the event the Contractor makes any changes at the direction of any person other than the CO, the change will be considered to have been made without authority and no adjustment will be made in the contract terms and conditions, including price.

G.3 Contracting Officer’s Representative (COR) Authority

COR To Be Determined (TBD) U.S. Department of the Interior Office of Collaborative Action and Dispute Resolution (CADR) 801 North Quincy Street, Suite 400 Arlington, VA 22203 Office: TBD Email: TBD

The COR is the individual within the Program Management function who has overall technical responsibility for this effort.

The COR supports the CO during administration of this effort by:

1. Making final decisions regarding any recommended rejection of deliverables;

2. Providing technical clarification relative to overall workload matters;

3. Providing advice and guidance to the Contractor in the preparation of deliverables and services;

and

4. Providing acceptance of deliverable products to assure compliance with requirements.

The COR provides technical direction to the Contractor, i.e., shifting work emphasis between areas of work; fills in details, or otherwise serves to accomplish the purposes of this effort. Technical direction shall be within the scope of the IDIQ contract and Task Orders.

mailto:jeff_pearson@ibc.doi.gov mailto:jeff_pearson@ibc.doi.gov

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In addition to providing technical direction, the COR will:

1. Monitor the Contractor’s technical progress, including surveillance and assessment of performance, and recommend to the CO, any changes in the requirement;

2. Assist the Contractor in the resolution of technical problems encountered during performance;

and

3. Perform inspection and acceptance or recommendation for rejection of Contractor deliverables and identify deficiencies in delivered items. This does not replace any other quality assurance inspection requirements that are specified elsewhere within the IDIQ contract or Task Orders.

The COR does NOT have the authority to and may NOT issue any technical direction which:

1) Constitutes an assignment of work outside the general scope of this effort;

2) Constitutes a change as defined in the “Changes” clause;

3) In any way causes an increase or decrease in cost or the time required for performance;

4) Changes any of the terms, conditions, or other requirements of this effort; and

5) Suspends or terminates any portion of this effort.

6) The COR does not have the authority to commit Government funds.

G.4 Contractor Responsibility

The Contractor shall not proceed and shall notify the CO in writing within 3 working days after receipt of any instruction or direction provided by the COR that is not within the COR’s express authority specified in the contract or in the applicable Task Order.

G.5 COR Guidance and Technical Directives

The COR may provide COR guidance and technical directives to the Contractor, i.e., shifting work emphasis between areas of work; fills in details, or otherwise serves to accomplish the purposes of the IDIQ and Task Orders. COR guidance and technical directives shall be within the scope of the IDIQ and Task Orders.

G.6 Ordering Procedures

a. Ordering Procedures at Contract Award

The Government will issue an Administrative Task Order at the time of the IDIQ contract award, in the amount of $2,500.00 representing the IDIQ guaranteed minimum, in order to establish consideration for the award of the IDIQ contract. The guaranteed minimum will be obligated at award, but will not be available for invoicing unless a Task Order is not issued over the five year ordering period of the contract.

b. Ordering Procedures after Contract Award

The following describes the ordering procedures the Government will use in issuing Task Orders. The selection criteria, inclusive of the basis of award, will be designated at the time of the solicitation for each new Task Order.

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1. General Ordering Procedures

The following are the general ordering procedures for each new Task Order issued under the subject IDIQ contract.

a. The IDIQ contract provides for an indefinite quantity within the stated limits as designated in Section B.4 Minimum and Maximum Ordering Amounts and FAR clause 52.216-19 Order Limitations, for services during a fixed period of performance.

b. The Government places orders for individual requirements for which the quantity limits may be stated as number of units or as dollar values for each requirement.

c. The IDIQ contract requires the Government to order and the Contractor to furnish at least a stated minimum quantity of services. In addition, if ordered, the Contractor must furnish any additional quantities, not to exceed the stated maximum.

d. Only the AQD Contracting Officer (CO) of record is authorized to issue Task Orders against the IDIQ contract.

e. The CO does not synopsize orders under the subject IDIQ contract.

f. Individual orders shall clearly describe all services to be performed so the total amount for the performance of the work can be established when the order is placed.

g. Orders shall be within the scope, issued within the period of performance, and be within the maximum value of the IDIQ contract.

h. Performance-based acquisition methods will be used to the maximum extent practicable. The Government may issue requirements as a Statement of Objective (SOO), Performance Work Statement (PWS), or a Statement of Work (SOW).

i. Submission requirements will be kept to a minimum to the greatest extent practicable.

G.7 Invoices

G 7.1 Invoice Submission

Upon delivery of services in accordance with this IDIQ contract, the Contractor is authorized to submit a valid electronic invoice for payment in the Internet Payment Platform (IPP). The Contractor shall bill no more than once a month after the completion of services. The Contractor agrees that the submission of an invoice to the Government for payment is a certification that the services for which the Government is being billed are in the quantity and of the quality designated by the contract.

The Contractor is responsible for ensuring invoices submitted are accurate and complete, and are in accordance with federal guidelines and other Government mandates and directives.

Additional supporting documentation for any invoice may be requested at the discretion of the COR or

CO.

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G.7.2 DOI-AAAP-0028 v3 – Invoice Processing Platform (IPP) – Treasury Electronic Invoicing System (Sep 2017)

Payment requests must be submitted electronically through the U. S. Department of the Treasury’s Invoice Processing Platform System (IPP).

“Payment request" means any request for contract financing payment or invoice payment by the Contractor. To constitute a proper invoice, the payment request must comply with the requirements identified in the applicable Prompt Payment clause included in the contract, or the clause 52.212-4 Contract Terms and Conditions – Commercial Items included in…