12444822Q0025_01.pdf

(x)

12444822Q0025 x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

ATLANTA GA 30309-2449

STE 876S

1720 PEACHTREE ST NW

USDA-FS CSA EAST 9

08/03/20220001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

07/12/2022

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

Offers due no later than (NLT) 08/12/2022 1700 ET

This requirement is a performance-based service requirement.

The Contractor shall furnish all personnel, materials, equipment, supplies and incidentals

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

GAYLE A. GEIGER

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 3

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

12444822Q0025/0001

(except Government furnished property) necessary to ensure that custodial services are performed for the Forest Products Laboratory, Madison

Wisconsin.

In accordance with the specifications contained in the Performance Work Statement (PWS).

Period of Performance: 09/01/2022 to 08/31/2027

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

C-i

PART I - THE SCHEDULE

SECTION C: DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

Clause No Clause Page

C.1 GENERAL INTENTION.....................................……………………………………… C-1

C.2 GENERAL REQUIREMENTS..................................…………………………………. C-1

C.3 DEFINITIONS-TECHNICAL................................…………………………………… C-1

C.4 GOVERNMENT FURNISHED PROPERTY AND SERVICES............………………. C-3

C.5 CONTRACTOR FURNISHED ITEMS............................……………………………… C-3

C.6 PERSONNEL QUALIFICATIONS..............................………………………………… C-4

C.7 STANDARDS OF CONDUCT………………………………………………………….. C-5

C.8 CUSTODIAL SERVICES REQUIREMENTS/STANDARDS...................………….. C-6

C.9 QUALITY CONTROL.......................................……………………………………….. C-8

C-1

PART I - THE SCHEDULE

SECTION C: DESCRIPTION/SPECIFICATIONS/ PERFORMANCE WORK STATEMENT

C.1 GENERAL INTENTION. The intention of this solicitation is to obtain custodial services for Forest Products Laboratory a nine building 22 acre campus with approximately 222,006 sq. ft. Located at One Gifford Pinchot Drive, Madison Wisconsin 53726 by means of a combination firm fixed-price and indefinite quantity contract.

C.2 GENERAL REQUIREMENTS. The Contractor shall provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide custodial services in accordance with this specification.

Custodial service applies to all designated spaces including, but not limited to, halls, restrooms, offices, laboratories, bay areas, catwalks, work areas, entrance ways, lobbies, storage areas, elevators, and stairways.

Services shall include, but not be limited to: vacuuming all carpeted areas, removing minor carpet stains, wiping off counters, empty trash cans, cleaning showers, locker rooms, toilets, sinks, sweeping, mopping floors to include buffing, stripping and waxing. Steam cleaning carpeted areas and rugs. Dusting sills and blinds.

C.3 DEFINITIONS - TECHNICAL. As used throughout this contract, the following terms shall have the meaning set forth below.

a. Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings accompanying this specification unless stated otherwise.

b. Where "as directed", "as required", "as permitted", "approval", "acceptance", or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

c. Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

d. Contracting Officer. The Contracting Officer, (CO) is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives (Contract Officers Representative/COR) of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

e. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

f. Contractor Representative. A foreman or superintendent assigned in accordance with the

"CONTRACTOR EMPLOYEES”.

g. Defective Service. A service output that does not meet the standard of performance requirement specified in the contract for that service.

h. Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

i. Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

C-2

j. Frequency of Service.

Annual (A) Services performed once during each 12 month period of the contract at intervals of 345 to 385 days.

Weekly (W) Services performed 52 times during each 12 month period of the contract at intervals of six to eight calendar days.

Twice Weekly (2W) Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

Three Times Weekly (3W) Services performed three times a week, such as Monday, Wednesday and Friday.

Daily (D5) Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

Once Monthly (1M) Services performed once monthly, every four weeks, such as every fourth Monday.

Twice Monthly (2M) Services performed every two weeks, such as every other Wednesday.

Once Every Quarter (1/4Y) Services performed every three months such as March, June, September and December.

k. Inspector. The Government employee assigned the responsibility and authority to inspect the

Contractor’s work for compliance with the specifications, and to report his findings to the COR and/or

CO.

l. Performance Requirement. The point that divides acceptable and unacceptable performance of a task according to the Performance Requirements Summary (PRS) J-4. It is the number of defects that are acceptable.

m. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

n. Quality Control (QC). A method used by the Contractor to control the quality of goods and services produced.

o. Regular Working Hours. The regular (normal) working hours are from 0400 to 1200, Mondays through

Fridays except:

(a) Federal Holidays.

New Year's Day Labor Day Martin Luther King Day Columbus Day President's Day Veterans' Day Memorial Day Thanksgiving Independence Day Christmas Day

(b) When a service is required less than three times per week and the time for that service falls on a

C-3 holiday, the work shall be accomplished on the day following or preceding the holiday.

p. Space. A space is an area to receive custodial services which may or may not be considered a room by common definition. Examples of spaces are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

q. Waste Containers. Waste containers are defined as trash receptacles, waste baskets, trash cans, wastepaper baskets, ash trays, or any container holding trash, paper, or refuse of any type.

C.4 GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government will provide the Contractor the option of using certain Government owned facilities and utilities for use only in connection with this contract. The use of Government furnished property and services for other purposes is prohibited. All such facilities, will be provided in "as is" condition.

a. Government Furnished Facilities. Office space and storage facilities will be designated at time of award.

The Contractor shall be responsible and accountable for such facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Custodial services for Government furnished facilities shall be provided by the Contractor. The Contractor shall obtain written approval from the Contracting Officer prior to making any modifications or alterations to the facilities. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor.

At the completion of the contract, all facilities shall be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor shall be held responsible for the cost of all materials which cannot be accounted for by issue/use documentation. The Contractor shall be held responsible for the cost of all repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

b.

Additional Storage. The COR will assign space in each building for supplies and equipment related to this contract. Quantity and type of supplies and equipment are subject to approval by the COR. All janitor closets will be cleaned daily. Sink rooms are located on each floor and are available for use by the contractor, aisles to sinks shall not be blocked.

c. Government Furnished Equipment and Materials. The Government will provide a template for evaluating the proper water flow on emergency eyewash stations and a collection device for water collection for flushing both eyewash and shower stations, no other equipment or materials will be provided.

d. Availability of Utilities. The Government will furnish the following utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). The contractor shall make sure employees practice utilities conservation and shall be responsible for operating under conditions that prevent waste of utilities.

(1) Utilities specified above will be furnished at no cost to the Contractor.

(2) A restricted telephone line for local calls will be provided by the Government at no cost to the Contractor.

C.5 CONTRACTOR FURNISHED ITEMS. The Contractor shall provide all necessary supplies needed for the performance of the work of this contract in a timely manner. Lack of Contractor furnished supplies or materials shall not be considered an acceptable cause for non-performance of this contract. The Contractor shall be responsible for ordering determining inventory levels, processing receipts, storing material, etc.

C-4

The Contractor shall furnish all necessary cleaning equipment including floor cleaning equipment; vacuum cleaner equipment with High Efficiency Particulate Air (HEPA) filters able to trap at least 99.97 percent of all airborne particles that are collected by the vacuum cleaners. Such equipment shall be of the size, type, and condition customarily used in this work, shall conform to all applicable safety codes, and shall meet the approval of the COR. Defective equipment shall be repaired or replaced at the Contractor’s expense within 48 hours. All equipment must be properly guarded and meet all applicable OSHA standards. HEPA vacuum cleaners should meet the minimum requirements of the Carpet and Rug institute’s Green Label Program.

Filters should be replaced as necessary and in accordance with manufacturer’s directions. The Contractor shall immediately stop using equipment that needs repair. Repair or replacement of damage equipment must be made within 48 hours. Equipment will be used only for its intended purpose. Contractor shall never use any equipment that is in need of repair, or unsafe.

Biobased Products

In performing this contract, the contractor shall make maximum use of biobased products designated by USDA.

The USDA Bio Preferred Catalog is available on-line https://www.biopreferred.gov/BioPreferred/ . (See clause 52.223-2 Affirmative Procurement of Biobased Products for exceptions to using biobased products.)

Contractor shall prepare a list of biobased products proposed for use and submit the list with the original solicitation proposal.

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed more than one category). Labeling shall be printed on all containers:

All-purpose Cleaner Heavy Duty Cleaner Carpet Shampoo Disinfectant Sanitizer Extraction Fluid Hard Floor Cleaner Neutral Cleaner (liquid) Spot & Stain Remover Bathroom Cleaner Glass Cleaner Line & Scale Remover Stainless Steel Polish Toilet Bowl Cleaner Floor Tile/Grout Cleaner Floor Wax Floor Wax Stripper Floor Buffing Spray/liquid Wood Cleaner

The Contractor shall use Environmentally Preferable Product and Services. “Environmentally preferable” means that a product or service has a lesser or reduced detrimental effect on human health and the environment when compared with competing products or services that serve the same purpose. USDA is committed to occupying “green” facilities and working toward sustainable development.

The Contractor will take every precaution to ensure that only safe and environmentally preferable products are used. Information can be obtained from Federal, state, and local agencies concerning safe chemical cleaning materials. Preference will be given to cleaning products meeting the criteria under Green Seal’s Standard GS- 37 for Commercial and Institutional Cleaners (www.greenseal.org). If products do not have the “Green Seal” label, they may have a third party certification that shows their product meets the “Green Seal” criteria.

The Contractor shall not use materials, chemicals, or compounds which the Contracting Officer Representative determines would be unsuitable for the intended purpose, or harmful to the surfaces to which applied, or as might be the case for such items as paper or soap products, unsatisfactory for use by occupants.

https://www.biopreferred.gov/BioPreferred/ http://www.greenseal.org/ http://www.greenseal.org/

C-5

C.6 PERSONNEL QUALIFICATIONS. The Contractor shall manage the total work effort associated with the custodial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein. The contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance and integrity.

(1) The Contractor's supervisory personnel in charge of work under this contract shall be available at all times to receive and implement orders or special instructions from the Contracting Officer concerning matters which affect the operation, protection and/or security of assigned areas.

(2) The Contractor shall arrange for continuous supervisory observation and evaluation of all work force personnel and take appropriate corrective measures for all indications of inadequacies noted in the course of performance of assigned services and duties.

(3) The Contractor Representative and supervisory personnel shall be able to read, write, speak and understand English.

c. Additional Required Training. Prior to on site assignment to the Contractor's personnel shall have the following training.

(1) Fire and natural disaster drills.

(2) Sexual Harassment training.

(3) How to report fire and hazardous conditions.

(4) The appropriate actions to be take concerning all chemical, electrical and mechanical safety hazards, accidents and incidents, (This information can be obtained from the Contracting Officer’s Representative).

(5) How to report items in need of repair.

(6) Personal Protective Equipment (PPE).

d. Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service and indefinite quantity work items shall be provided when requested by the Contracting Officer.

e. Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that twice weekly or more frequent services will be performed and the day of the week that weekly or less frequent services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed twice weekly or less frequently fall on a holiday, alternate dates shall be specified. Once approved, all work shall be performed in compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Contracting Officer’s Representative prior to performance. In preparing the work schedule, the Contractor shall comply with the following general requirements:

C-6

(1) Except as may otherwise be specified, all firm fixed-price work can be performed before or after the Government's regular working hours (See section f. Interference with Government Business below). If the Contractor desires to carry on work during regular working hours, or on Saturdays, Sundays, or holidays, prior approval shall be obtained from the Contracting Officer’s Representative.

(2) The Government reserves the right to specify various assigned floor care at any time.

f. Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. No power equipment shall be used for floor work or any other cleaning until 1600 hours. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

g. Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall immediately report the damage to the COR and return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

C.7 STANDARDS OF CONDUCT. The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and for taking such disciplinary action against his/her employees as may be necessary. Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, the U. S. Department of Agriculture, Forest Service and the Federal Government. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the standards of conduct. The Contractor shall initiate immediate action to replace such an employee to maintain continuity of services at no additional cost to the Government.

a. Appearance. The Government requires a favorable image and considers it to be a major asset. The employee's attitude, courtesy, and job knowledge are influential in creating a favorable image.

However, most people form an opinion by the appearance of employees.

b. Neglect of duties. Shall not be condoned. This includes unreasonable delays or failures to carry out assigned tasks, and conducting personal affairs during duty hours.

c. Disorderly conduct. Use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities which interfere with normal and efficient Government operations.

d. Intoxicants. The Contractor shall not allow any employee (while on duty) to possess, sell, consume, or be under the influence of intoxicants, drugs, or substances which produce similar effects.

e. Criminal actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include, but are not limited to, the following:

(1) Falsification or unlawful concealment, removal, mutilation, or destruction of any official

C-7 documents, records or property.

(2) Unauthorized use of Government property or equipment, theft, vandalism, or immoral conduct.

(3) Security violations.

C.8 CUSTODIAL SERVICES REQUIREMENTS/STANDARDS. The Contractor shall provide the custodial services described herein. Custodial services requirements are divided into two groups: basic services and project (indefinite quantity) work requirements. An inventory of the areas to receive custodial services is included in Attachment J-1.

a. Basic Services. Basic services shall be performed at the locations shown on Exhibit A FPL Maps as well as areas NOT listed in Attachments J-1 and all restrooms listed in J-2 services shall consist of those listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. All basic services will be paid for under the firm fixed-price portion of the contract. Performance requirements for these services include the following:

(1) Space Cleaning. Space cleaning shall consist of the following services each time a space is cleaned.

a. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, wood, and resilient flooring shall be free of all loose dirt, dust, and debris.

b. Vacuuming Carpets and Rugs. Carpeted areas and rugs shall be free of all loose soil and debris. This includes underneath all desks bookcases and heat radiators edging and corners. All tears, burns and raveling shall be reported to the Contracting Officer’s Representative.

c. Emptying Waste Containers. All waste containers shall be emptied and free for debris and odors inside and out. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked "TRASH" shall also be removed.

e. Low Dusting/Cleaning. All furniture, partitions, radiators, hand railings in stairways, grills, horizontal ledges/sills, partitions hardware and metals shall be free of dust and smudges.

f. Cleaning Walk-off Mats. Walk-off mats shall be kept free of dirt debris and salt. The Contractor shall report, in writing to the Contracting Officer, all walk-off mats that are worn out to the point of being ineffective

Cleaning Cafe and Lunchroom Areas. The Cafe in building 1, room 3 and lunchrooms in building 33, room 154. Floors, table tops and counters shall be clear of food debris including interiors of microwaves.

(2) Floor Care. Floor care shall be performed in the spaces as shown on the "Exhibit A FPL

Campus Maps and shall consist of the following services.

a. Spray Cleaning and Buffing. Floors shall be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The floor finish shall be uniform from wall to wall.

Furniture or other equipment moved during floor care shall be returned to their original

C-8 positions.

b. Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform glossy finish, floors shall be completely waxed and buffed. A uniform gloss finish free from dirt, traffic marks, and stains. Furniture or other equipment moved during floor care shall be returned to their original positions.

c. Stripping and Rewaxing Floors. Resilient flooring free from wax buildup, imbedded debris. And shall have a uniform sheen from wall to wall, including corners. Furniture or other equipment moved during floor stripping and rewaxing shall be returned to their original positions.

(3) Restroom Services. Restroom services shall consist of the following each time services are performed.

a. Cleaning Restrooms. Restroom fixtures, partitions, walls and doors, including water closets, stools, urinals and sinks shall be washed inside and outside utilizing a disinfectant, and shall be free of stains and odors. Approved pumice products and toilet bowl cleaner shall be used to remove stains and water deposit buildup from urinals and stools. Floors shall be free of dirt debris and stains. Floor drains shall be cleaned and flushed. with a disinfectant. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned.

Waste containers shall be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms shall be considered part of the restrooms, and cleaned accordingly.

b. Servicing Restrooms. Servicing restrooms shall include inspecting, replenishing, and cleaning supply dispensers. Restroom supplies shall include, but are not limited to, paper towels, toilet tissue, and soap. The Contractor shall stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service.

(4) Other Services.

a. Service Call Work. Service call work for the buildings/spaces listed in Attachment J-1 shall consist of providing labor and material to perform unscheduled custodial services that are brief in scope. The Government will receive service call requests from Laboratory personnel and notify the Contractor of the work required. The Contractor shall provide adequate procedures for receiving and responding to service calls made during regular working hours. All services specified in this paragraph will be paid for under the firm fixed-price portion of the contract.

b. Collection of Paper for Recycling. The Laboratory has a paper recycling program for both white and colored paper generated by administrative activities. Centrally located containers for recycling are 32 gallon plastic containers. There are approximately 50 of these containers located throughout all buildings. These locations are subject to change as paper generation patterns and activities vary. The contractor will furnish the labor and equipment required to transport the contents of central containers to bins located in the carpenter shop annex (Room 6B, Building 1).

The frequency of transporting may vary. The contractor is responsible for keeping the white paper and colored paper separate during all handling operations. The area around

C-9 the bins is to be kept free of loose paper.

c. Flushing Emergency Eyewash and Shower Stations. Emergency eyewash stations are to be activated every two weeks to ensure that they are operating properly and that contaminants are flushed from the water supply lines. Each unit is to remain activated until 4 gallons of water has been collected or the water is clear of discoloration. The flow of the water will be evaluated and adjusted with a template that will be provided.

See inventory in Section J-3

Emergency safety showers will be tested quarterly, (every three months) to flush any contaminants from the water supply lines and to verify the proper operation of the unit.

The showers will be tested using a portable collection device which will be provided to contain the water. Emergency showers are to be activated for one minute or until the water is clear of discoloration. See inventory in Section J-3.

C-9 QUALITY CONTROL. The contractor shall provide a quality control plan that contains as a minimum the items listed below to the Contracting Officer for acceptance. The Contractor shall make appropriate modifications and obtain acceptance of the plan by the Contracting Officer once the contract has been awarded

(1) The plan shall include:

a. A description of the inspection system to cover all services listed above in Custodial Services Requirements C.8. The description shall include specifics as to the areas to be inspected on both scheduled and unscheduled basis, frequency of inspections, and the organizational title of the inspector, control procedures for any government provided keys, lock combinations and access cards shall be included.

b. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

c. A description of records to be kept to document inspections and corrective or preventive actions taken.

d. The records of inspection shall be kept on file Copies will be given to the Contracting

Officers Representative after each inspection throughout the contract performance period as well as for the period after contract completion or until final settlement of any claims that may be under this contract.

e. A record of daily tasks completed for the COR such as a daily diary or log, to be completed and turned in at each shifts end. This log shall indicate tasks completed during each 8 hour shift, including a listing of rooms and areas in which floor care was done

(2) Quality Assurance. The Government will evaluate the contractor’s performance under this contract. For those tasks listed on the PRS (J-4), the Contracting Officer’s Representative (COR) or evaluators will follow the methods of surveillance specified in this contract.

Government personnel will record all surveillance observations.

a Customer Complaint Forms (Attachment 6), will be used as an evaluator for the contractors’ performance in addition to surveillance methods. The validity of the

C-10 complaint will be reviewed and the applicability determined by the COR or evaluators.

The COR’s determination will be final

When an observation indicates defective performance, the COR will require the contract manager or representative to initial the observation made. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PRS or by methods other than those listed in the PRS may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer as a result of surveillance will be in accordance with the terms of this contract.

END OF SECTION C