1240LS26Q0013 Attachment 2 - Bridger-Teton National Forest Supervisors Office Janitorial - Statement of Work.pdf

1240LS26Q0013 - Bridger-Teton National Forest Supervisor’s Office Janitorial Attachment 2 – Statement of Work

STATEMENT OF WORK

Bridger-Teton National Forest Janitorial Services for the Supervisor’s Offices and Teton Helibase

II-1 – Scope of Work

This solicitation is to secure janitorial services for the following buildings located at 340 North Cache Street, Jackson, Wyoming (approximate square footages are included):

• Combined SO/D4 (19,042 SF) and Fire Cache/Engine 441 Office (1,444 SF).

Janitorial services will also be required at the

• Teton Interagency Helibase (2,500 SF), located adjacent to the Jackson Hole Airport at 1260 East Airport Road.

All designated areas must present a clean, healthy, orderly, appearance.

II-2 – Location of Delivery The contractor shall furnish all equipment, labor supervision, transportation, supplies, materials, and incidentals, except Government Furnished property listed below, to ensure that janitorial services are performed for the Bridger-Teton National Forest Supervisor’s Offices on the compound located at 340 N.

Cache and the Teton Interagency Helibase located adjacent to the Jackson Hole Airport 12 miles north of Jackson at 1260 E. Airport Road, in a manner that will maintain satisfactory facility conditions and present a clean, neat, and professional appearance. Standard janitorial practices and proper use of cleaning and waxing materials and equipment is required. Cleaning which interferes with Government business shall be avoided.

II-3 – Period of Performance

a) Base Year – The period of performance for this contract is from May 1, 2026 through April 30, 2027.

b) Option Year One – If the option for year one is exercised, the period of performance is from May 1, 2027 through April 30, 2028.

c) Option Year Two – If the option for year two is exercised, the period of performance is from May 1, 2028 through April 30, 2029.

d) Option Year Three – If the option for year three is exercised, the period of performance is from May 1, 2029 through April 30, 2030.

e) Option Year Four – If the option for year four is exercised, the period of performance is from May 1, 2030 through April 30, 2031.

II-4 – Government-Furnished Property

The Government will deliver to the Contractor the following listed materials in accordance with the Government-Furnished Property Clause:

a. Light bulbs or tubes b. Keys to the buildings

*Defective indoor and outdoor light bulbs and lighting tubes shall be replaced immediately for all buildings by the janitorial services contractor.

II-5 – Contractor-Furnished Property

The Contractor shall furnish:

1. All necessary supplies and materials.

2. All Material Safety Data Sheets (MSDS) for all chemicals used in the cleaning of these buildings. MSDS’s shall be given to the COR prior to use.

3. All necessary cleaning equipment, which must be properly stored and meet all OSHA standards. Such equipment shall be of the size and type customarily used by the janitorial profession. The vacuum cleaner shall be commercial type and be capable of handling sand and gravel brought in by boots. Equipment designed for home use will not meet this specification.

II-6 – Sustainable Acquisitions

The Contractor must comply with the Farm Security and Rural Investment Act of 2002 (FSRIA), 7 U.S.C. 8102;

the Food, Conservation and Energy Act of 2008 (FCEA), 7 U.S.C. 8102; the Federal Acquisition Regulation;

Executive Order (EO) 13514, “Federal Leadership in Environmental, Energy and Economic Performance,” dated October 5, 2009; EO 13423, “Strengthening Federal Environmental, Energy, and Transportation Management,” dated January 24, 2007; and Presidential Memorandum, “Driving Innovation and Creating Jobs in Rural America through Biobased and Sustainable Product Procurement,” dated February, 2012 to provide biobased products.

The Contractor shall utilize products and material made from biobased materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer’s Representative (COR).

The following is an example list of products that may be used in this contract for which biobased products are available. The list is not all inclusive. It is desirable that Contractors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications.

All Purpose Cleaner Deodorizer Gum Remover Floor Sealer Floor Stripper Grout Sealer Laundry Detergent White Board Cleaner Chrome Polish/Cleaner Air Freshener (Including Dispenser

Degreaser/Cleaner Carpet Shampoo Floor Finish Restorer Extraction Fluid Glass Cleaner Stain Remover Toilet Bowl Cleaner Brass Polish/Cleaner Liquid Hand Soap (Including Dispenser) Solvent

Heavy-duty Cleaner Floor Finish Disinfectant Sanitizer Furniture Polish Neutral Cleaner (Liquid) Stainless Steel Polish Bathroom Cleaner Wood Floor Cleaner Cream Cleaner Lime & Scale Remover (Tub/Tile Cleaner)

Biobased products that are designated for preferred procurement under USDA’s Biopreferred Program must meet the required minimum biobased content as stated in the USDA Final Rule available at www.biopreferred.gov. The Contractor should provide data for their biobased products such as biobased content and source of biobased material.

In addition to the biobased products designated by the U.S. Department of Agriculture in the Biopreferred Program, the Contractor is encouraged to use other commercially available biobased products.

The Contractor shall submit with the initial proposal a complete list of biobased products, indicating the name of the manufacturer, cost of each material, and the intended use of each of the materials that are to be used in carrying out the requirements of this contract.

Additionally, the winning Contractor on each anniversary date of the contract shall compile a complete list of biobased products, including the information above, purchased to carry out the contract requirements. The Contractor shall list volume to be used and total cost for each individual product. This information will be used for reporting purposes (see FAR Clause 52.223-2).

Within thirty (30) days of contract award, the Contractor shall submit an Operation Plan. This submittal will be approved by the COR in writing. The Contractor shall not commence work until this submittal is approved by the COR in writing. The Plan must be reviewed and updated annually, and as required by the COR. The Plan must contain and define the following elements:

• The Contractor’s written policy stating its commitment to the use of biobased products, employee health and safety, and sound environmental management practices.

http://www.biopreferred.gov/

• Detail on how the Contractor intends to keep abreast of the development and increasing availability of designated and non-designated biobased products and how any new or improved products will be incorporated on an ongoing basis into contract performance.

• Proposed biobased construction products which must be selected in accordance with the criteria included above. At a minimum, the Plan must identify products by brand name for each of the product types.

NOTE: A Contractor may propose more than one product within a product category and/or propose a product or products addressing more than one product category.

• The product guides which define standard operating procedures for instructing staff in the proper use, storage, and disposal of biobased products; proper maintenance of equipment; and other procedures/instructions to accomplish work under this contract.

The Contractor shall provide data on the quantity and dollar values of biobased products used in this contract. The data shall be submitted to the COR quarterly.

A demonstration of proper use, an effective training program, and technical assistance are essential to the success of the purchase and use of some biobased products that may function differently than a conventional product.

II-7 – Technical Specifications

a) Basic Cleaning Services. The Contractor shall accomplish all cleaning tasks to meet the requirements of this Statement of Work (SOW) and the Service Delivery Summary (SDS) (II- 8). The minimum cleaning frequencies are established in Appendix A, Estimated Workload Data.

1) Maintain Floors. All floors, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

2)Stairs, Stairwells, Landings and Handrails. All stairs, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be clean.

All Handrailing and Door Handles shall be cleaned, disinfected and free of film, grease, dirt, smudges, water, and other foreign matter.

3)Remove Trash. All trash containers shall be emptied and returned to their initial location. Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

4)Remove Recycling. All recycling containers shall be emptied and returned to their initial location.

Any noticeable soiled or torn recycling receptacle liners shall also be replaced. Recycling materials shall be removed from the property and properly recycled. Receptacles shall be left clean, free of foreign matter and free of odors. Cardboard boxes shall be gathered and properly recycled.

5)Clean Interior Glass/Mirrors. Clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

6)Clean Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

7)Vacuum Carpets. Vacuum carpeted areas. After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter, and other foreign matter. Any spots shall be removed by carpet manufacturer’s approved methods as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the government representative. Area and throw rugs are included to receive this service.

(i) Clean Carpets. Spot clean or shampoo dirty carpets over an area of 2 square feet or less. Spots must be removed immediately.

8)Vacuum and Clean Floor Mats. Vacuum and clean interior and exterior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

9)General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

10)General Dusting. All horizontal surfaces must be dusted or cleaned to eliminate dust collection.

All countertops and tabletops will be free of all visible dust, debris, litter, and other foreign matter.

11)Lights. Change light bulbs and fluorescent tubes as needed. Clean the light fixtures in the bathrooms and any light fixture covers that attract bugs and dust such that no bugs or dust is noticeable.

12)Break rooms. In addition to Basic Cleaning Services; all countertops and tabletops will be free of all visible dust, debris, litter, and other foreign matter. Microwave ovens will be cleaned inside and out.

Contractor shall ensure sinks are stocked sufficiently so that supplies including soap for the soap dispensers, and paper towels, do not run out.

Contractor shall be responsible for making sure that all building lights are turned off, windows are closed and locked, doors are locked, and the Forest buildings and offices are left in a safe and secure condition when janitorial services are completed and the Contractor is ready to leave.

b)Basic Restroom and Utility Room Cleaning Services. The Contractor shall accomplish all cleaning tasks to meet the requirements of this SOW and the Service Delivery Summary (SDS) (II- 8).

1)Clean and Disinfect. Completely clean and disinfect all surfaces of sinks, toilet bowls, base of toilet, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, showers and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, handrailing, urinals, and toilets. All floor and sink drain traps should be free of debris, residue and odors. Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drains.

2)Descale Toilet Bowls and Urinals. Descaling shall be performed monthly as a minimum and as often as needed to keep areas free of buildup i.e. Soap films, hard water deposits and other build- up. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

3)Sweep and Mop Floor. After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust, and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Moveable items shall be tilted or moved to sweep and damp mop underneath. Floors shall be stripped, scrubbed, waxed, etc., and as necessary to maintain sanitary conditions and a clean, uniform appearance.

4)Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so that supplies including soap for the soap dispensers, toilet tissues, and paper towels, do not run out.

Supplies shall be stored in designated areas. No overstocking shall be allowed. If supplies run out prior to the next service date, Contractor shall refill within one (1) day of notification.

c) Periodic Cleaning Services

1)Strip, Scrub, Seal, and Wax Floors. Strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. A non-skid wax is required. A uniform glossy appearance is free of scuffmarks, heel marks, wax build-up, and other stains and discoloration.

2)Clean Interior Windows. Clean glass surfaces of large picture windows. After surfaces have been cleaned, all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass.

3)Clean Exterior Windows. After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water, and other foreign matter.

4)Clean/Shampoo Carpets. All carpets shall be cleaned in accordance with standard commercial practices. A heavy-duty spot remover may be required in heavily soiled areas. After shampooing, the carpeted area will be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location.

5)Locker Rooms. Sweeping underneath lockers and cleaning the tops of lockers.

II- 8 – Service Delivery Summary

The Contractor service requirements are summarized as performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

SOW

Para.

No.

Performance Objective Performance Threshold

II- 7

(a)

Basic Cleaning Services. Floors, stairs and handrails, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty. Plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale, and other deposits. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.

Not to exceed 5 customer complaints per month.

Random sampling of inspection reports by

COR.

II- 7

(b)

Basic Restroom and Utility Room Cleaning Services.

Surfaces of sinks, toilet bowls and base of toilet, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, ADA Handrails, doors, door handles, walls, and other such surfaces are clean and disinfected.

Surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Restrooms are stocked sufficiently.

COR.

II- 7

(c)

Periodic Cleaning Services. Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.

COR

II-9 – General Information a)Hours of Operation for the Jackson Ranger District/SO & Cache/Engine Office. Basic cleaning and periodic cleaning services completed during the week must be completed between the hours of 6:00 p.m. through 6:00 a.m. the following day. Basic cleaning and periodic cleaning services completed during the weekend shall not interfere with Government business, if it is being conducted, and must be completed by 6:00 a.m. Monday morning. Basic cleaning services shall be performed on the Friday, following the Thanksgiving Holiday.

b)Hours of Operation for the Helibase.

1)Basic cleaning and periodic cleaning services performed from April 1st through Oct. 31st must be completed between the hours of 6:00 p.m. through 6:00 a.m. the following day. Basic cleaning and periodic cleaning services shall be performed (two (2) times a week) on every Tuesday and one other day, either Friday, or Saturday of every week

2)Basic cleaning and periodic cleaning services performed from November 1st through March 31st must be completed between the hours of 6:00 p.m. through 6:00 a.m. on weekdays or on weekends. Cleaning services will be performed (once a week), Wednesday, Friday or Weekend day from November 1st through May 31st, adjusted so that no more than 1 week will lapse between cleanings.

c)Locking Facilities. During completion of janitorial duties, Contractor is responsible for ensuring facility doors, and other means of entrance remain locked to ensure they are unavailable for entry by unauthorized personnel. Contractor will also verify that all exits are locked upon completion of duties.

II-10 – Maintenance Problems

The Contractor shall notify the Contracting Officer immediately of any building or grounds maintenance problems such as slow or clogged drains, broken pipes, broken bolts, loose screws and fasteners, locks or doors that do not close properly. Notification shall be done by phone and/or by written notice depending on the urgency of the problem.

II-11 – Supervision, Security, and Qualifications

Contractor and employees shall be capable of performing janitorial work. The Contracting Officer may require dismissal from the work of employees or Contractors whom they deem incompetent, insubordinate or otherwise objectionable, or whose continued employment they deem contrary to the public interest.

A background check will be required on Contractor and any employee(s).

The Contractor shall provide adequate supervision of crew to prevent employees from disturbing papers on desks, opening drawers or cabinets, or using telephones provided for official Government use. The Contractor or employees shall not bring children or pets to the premises while the work is being performed.

The Contractor must provide security comparable to the type of protection given by commercial or business enterprises to prevent illegal entry into or loitering on the premises; to prevent loss by pilferage or theft; and to admit to the space during off-duty hours only those who are authorized to enter. The use of Government property or services such as telephones, calculators, typewriters, office supplies, etc. for other than official Government business is strictly prohibited.

The Contractor shall provide a list of employees authorized to work under this contract. The list shall be submitted prior to employees working in the facilities.

II-12 – Public Use

These facilities are available to the public outside of business hours. The use is authorized only with a permit.

Upon occasion the Contractor may be working in the building when the public is present. The Contractor must secure the non-public areas if both the public and the Contractor are present at the same time

APPENDIX A -Estimated Workload Data Category I- Minimum Frequency Standards-Basic Services. These frequencies are minimums: the Contractor may perform more frequently. at no additional cost to the government. to maintain required level or service. These services are expected for the Combined SO/D4 & Cache/Engine Office, as well as Teton Interagency Helibase. For definition of requirements see Section II- 7, Description of Services.

II- 7 (a) BASIC CLEANING SERVICES - Definition for Two times a week, services shall be performed on Tuesday and Friday or Saturday.

Minimum Requirement

Maintain Floors.

Sweep and/or mop restrooms & break room. Twice a Week*

Sweep and mop all tile floors. Twice a Week*

Buff tile floors Monthly

Remove Trash. Twice a Week*

Clean Interior Glass/Mirrors.

Polish mirrors. soap dispensers. & towel dispensers Twice a Week*

Wash glass entryway doors Twice a Week*

Clean Drinking Fountains. Twice a Week*

Vacuum Carpets & Clean Carpets.

Vacuum halls & doorways. Twice a Week*

Vacuum floors of all carpeted offices. Twice a Week*

Spot Clean carpet As needed

Vacuum and Clean Floor Mats. Twice a Week*

General Spot Cleaning. Twice a Week*

General Dusting.

Wash tabletops, & countertops Twice a Week*

Clean all filing cabinets. bookcases, chairs. desktops (that are visible), brochure racks etc.

Monthly

Dust window ledges, ceilings, and light fixtures. Monthly

II- 7 (b) BASIC RESTROOM AND UTILITY ROOM CLEANING

SERVICES.

Clean and Disinfect. Twice a Week*

Descale Toilet Bowls and Urinals. Monthly

Sweep and Mop Floor. Twice a Week*

Stock Restroom Supplies Twice a Week*

*See Teton Helibase Hours of Operation at Section II-9 (b) for more detailed information.

Category II- Minimum Frequency Standards-Periodic Services. These frequencies are minimums: the Contractor may perform more frequently. at no additional cost to the government. to maintain required level of service. These services are expected for the Combined SO/D4 & Cache/Engine Office, as well as Teton Interagency Helibase. For definition of requirements see Section II -7, Description of Services.

Basic Service Minimum Requirement Strip, Scrub, Seal. and Wax Tile Floors. Once a Year Clean/Shampoo Carpets. Once a Year Clean Interior Windows Three times a year Clean Exterior Windows Three times a year Locker room deep clean Twice a year