11-ISSUED RFP No. 750-25.26-005 Online Program Management.pdf
PDF 1 MB Posted
- Attached to
- Online Program Management State and local contract opportunity
- Solicitation number
- RFP No.750-25/26-005
- Issued by
- Sterling County, Texas
About this file
This is a Request for Proposal (RFP) issued by The University of Texas at Tyler for the selection of a vendor to provide comprehensive Online Program Management (OPM) services. The University is seeking proposals from qualified vendors to support online programs across multiple colleges and schools, including the School of Education, School of Health Professions, School of Nursing, College of Business, College of Arts and Sciences, and College of Engineering. The RFP was issued on February 24, 2026, with a pre-proposal conference scheduled for March 3, 2026, at 2:00 PM CST via Microsoft Teams. The question submittal deadline is March 9, 2026, at 3:00 PM CST, and proposals must be submitted by March 25, 2026, at 3:00 PM CST through the Bonfire Hub portal. The University anticipates a contract term beginning July 1, 2026, for an initial three-year period through July 1, 2029, with options for up to two additional one-year renewals. The scope of work encompasses marketing and recruitment, enrollment services, instructional design, program and curriculum development, clinical/practicum/internship placement services, faculty support, video production and Learning Management System (Canvas) support, student support, and curriculum alignment services.
The University seeks a tuition revenue share pricing model, with the University collecting all revenue from online programs and remitting the agreed-upon tuition share to the contractor. The University will not reimburse the contractor for expenses such as advertising, which may be withheld from the contractor's portion of revenues. Proposals must address cost, vendor reputation, quality of services, alignment with University needs, past relationships, total long-term cost, and any exceptions to terms and conditions. The University is part of The University of Texas System and notes that other UT System institutions may elect to use any resulting contract, suggesting proposers should consider pricing models reflecting potential higher volumes. The evaluation will be based on threshold criteria including HUB compliance and disability-related purchasing requirements, followed by scored criteria addressing cost, reputation, service quality, and organizational fit. Proposers must submit a HUB Subcontracting Plan as a mandatory component, and all proposals must remain valid for 180 days following the submittal deadline to allow for evaluation and selection.
View the file
Other files for this state and local contract opportunity
| File | Type | Posted |
|---|---|---|
| 7-Appendix 3 - HSP Quick Checklist.pdf | ||
| 5-Appendix 1 Section 3 - Proposers General Questionnaire.pdf | ||
| 10-Section 6 - Pricing and Delivery Schedule.pdf | ||
| 2-Appendix 4 - Campus Map.pdf | ||
| 4-Appendix 1 Section 2 - Execution of Offer.pdf | ||
| 9-Appendix 8 - Certificate of Interested Parties (Texas Ethics Commission Form 1295).pdf | ||
| 6-Appendix 1 Section 4 - Addenda Checklist.pdf | ||
| 3-Appendix 2 - Sample Service Agreement.pdf | ||
| 8-Section 5 - Specifications and Additional Questions.pdf | ||
| 1-Appendix 3 - HUB Subcontracting Plan.pdf |
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Text version
Template v. 9.8.2025
REQUEST FOR PROPOSAL
by
The University of Texas at Tyler for
Selection of a Vendor to Provide
Services related to
Online Program Management
RFP No. 750-25/26-005
RFP Issue Date: February 24th, 2026 Pre-Submittal Conference Date: March 3rd, 2026 Question Submittal Deadline Date: March 9th, 2026 RFP Submittal Deadline Date: March 25th, 2026
Issued: February 24th, 2026
Prepared By:
Erin Mueck, CTCD Buyer III Procurement Services The University of Texas at Tyler 3900 University Blvd Tyler, TX 75799
TABLE OF CONTENTS
SECTION 1: INTRODUCTION
SECTION 2: NOTICE TO PROPOSER
SECTION 3: SUBMISSION OF PROPOSAL
SECTION 4: TERMS AND CONDITIONS
SECTION 5: SPECIFICATIONS AND ADDITIONAL QUESTIONS
SECTION 6: PRICING AND DELIVERY SCHEDULE
Attachments:
APPENDIX ONE: PROPOSAL REQUIREMENTS
APPENDIX TWO: AGREEMENT
APPENDIX THREE: HUB SUBCONTRACTING PLAN
APPENDIX FOUR: CAMPUS MAP
APPENDIX FIVE: ACCESS BY INDIVIDUALS WITH DISABILITIES
APPENDIX SIX: ELECTRONIC AND INFORMATION RESOURCES ENVIRONMENT SPECIFICATIONS
APPENDIX SEVEN: SECURITY CHARACTERISTICS AND FUNCTIONALITY OF CONTRACTOR’S
INFORMATION RESOURCES
APPENDIX EIGHT: CERTIFICATE OF INTERESTED PARTIES
SECTION 1 - INTRODUCTION
1.1 Description of University
The University of Texas at Tyler is a comprehensive public regional University in the UT System, classified as a Carnegie R2 Research University. Fall 2025 enrollment was 11,602, with 80% of students receiving financial aid.
The University structure includes 8 colleges/schools with almost 100 undergraduate and graduate degree programs to 11,000 students and is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
UT Tyler Online Programs currently include three undergraduate programs and 38 graduate programs.
1.2 Background and Special Circumstances
Currently, UT Tyler utilizes two Online Program Management (OPM) vendors to facilitate services such as, but not limited to, marketing, recruiting, faculty support, instructional design, course mapping, professional development, retention, project management, curriculum support/development, and student support. UT Tyler is seeking proposals from OPM vendor(s) to support online programs in all Colleges, Schools, and other online education initiatives at UT Tyler including, but not limited to, the School of Education, the School of Health Professions, the School of Nursing, the College of Business, the College of Arts and Sciences, and the College of Engineering.
1.3 Objective of Request for Proposal
The University of Texas at Tyler (University) is soliciting proposals from qualified vendors to perform work (Work) more specifically described in Section 5.4 (Scope of Work) of this Request for Proposal (RFP).
1.4 Group Purchase Authority
Texas law authorizes institutions of higher education (defined by §61.003, Education Code) to use the group purchasing procurement method (ref. §§51.9335, 73.115, and 74.008, Education Code). Additional Texas institutions of higher education may therefore elect to enter into a contract with the successful Proposer under this RFP. In particular, Proposer should note that University is part of The University of Texas System (UT System), which is comprised of institutions described at http://www.utsystem.edu/institutions. UT System institutions routinely evaluate whether a contract resulting from a procurement conducted by one of the institutions might be suitable for use by another, and if so, this RFP could give rise to additional purchase volumes. As a result, in submitting its proposal, Proposer should consider proposing a pricing model and other commercial terms that take into account the higher volumes and other expanded opportunities that could result from the eventual inclusion of other institutions in the purchase contemplated by this RFP. Any purchases made by other institutions based on this RFP will be the sole responsibility of those institutions.
http://www.statutes.legis.state.tx.us/Docs/ED/htm/ED.61.htm#61.003 http://www.statutes.legis.state.tx.us/Docs/ED/htm/ED.51.htm#51.9335 http://www.statutes.legis.state.tx.us/Docs/ED/htm/ED.73.htm#73.115 http://www.statutes.legis.state.tx.us/Docs/ED/htm/ED.74.htm#74.008 http://www.utsystem.edu/institutions
SECTION 2 - NOTICE TO PROPOSER
2.1 Submittal Deadline
University will accept proposals until 3:00 p.m. Central Time, on March 25th, 2026 (Submittal Deadline).
2.2 RFP Contact Information and Questions
Interested parties may direct questions about this RFP to:
Procurement Services The University of Texas at Tyler
University instructs interested parties to restrict all contact and questions regarding this RFP to written communications delivered (i) in accordance with this Section on or before March 9th, 2026 (Question Deadline), or (ii) if questions relate to Historically Underutilized Businesses, in accordance with Section 2.5.
University will provide responses as soon as practicable following the Question Deadline. University intends to respond to all timely submitted questions. However, University reserves the right to decline to respond to any question.
2.3 Criteria for Selection
The successful Proposer, if any, selected by University through this RFP will be the Proposer that submits a proposal on or before the Submittal Deadline that is the most advantageous to University. Contractor means the successful Proposer under this RFP.
Proposer is encouraged to propose terms and conditions offering the maximum benefit to University in terms of (1) service, (2) total overall cost, and (3) project management expertise.
The evaluation of proposals and the selection of Contractor will be based on the information provided in the proposal. University may consider additional information if University determines the information is relevant.
Criteria to be considered by University in evaluating proposals and selecting Contractor, will be these factors:
2.3.1 Threshold Criteria Not Scored
2.3.1.1 Ability of University to comply with laws regarding Historically Underutilized Businesses; and
2.3.1.2 Ability of University to comply with laws regarding purchases from persons with disabilities.
2.3.2 Scored Criteria
2.3.2.1 Cost of goods and services
2.3.2.1.1 Vendor should provide a pricing model for the suite of services requested in the RFP.
2.3.2.2 Reputation of the Proposer and of the Proposer's goods or services
2.3.2.2.1 Based on a survey of references and/or general industry knowledge of the evaluation team
2.3.2.2.2 List of universities who have utilized their services (most similar to those in Statement of Work)
2.3.2.3 Quality of the Proposer's goods or services
2.3.2.4 Extent to which the goods or services meet the University's needs
2.3.2.4.1 Types of breadth of services proposed
2.3.2.4.2 Sample(s) of each item from Statement of Work
2.3.2.4.3 Demonstratable history of working with educational institutions
2.3.2.5 Proposer's past relationship with the University
2.3.2.5.1 Does the proposer’s plan of services align with the needs of the University and specific programs?
2.3.2.5.2 Is the proposer an industry leader in the field?
2.3.2.5.3 Does the proposer have demonstrated success in delivering comprehensive services to support growth of online programs?
2.3.2.5.4 Will the proposer assign a dedicated representative to the University?
2.3.2.5.5 What other value-added services and support does the proposer offer?
2.3.2.5.6 Ability to meet University implementation timeline
2.3.2.5.7 Compatible with systems at University (e.g. CRM Reach)
2.3.2.5.8 Client support plan
2.3.2.6 Total long-term cost to the University of acquiring the Proposer's goods or services
2.3.2.6.1 Will additional resources be needed to utilize services?
2.3.2.6.2 Adaptable, customizable sustainability of products/services
2.3.2.6.3 Need for regular refresh of products/services.
2.3.2.7 Any other relevant factors that a private business entity would consider in selecting a vendor.
2.3.2.7.1 Does the proposer have a backup/recovery plan in the event of unforeseen issues?
2.3.2.7.2 Does the vendor have adequate staff to handle the University’s volume?
2.3.2.7.3 Years of experience working in this space
2.3.2.7.4 Thoroughness of submission materials
2.3.2.7.5 Media buying fee structure
2.3.2.7.6 Volume discounts (printing, mailing, etc.)
2.3.2.8 Proposer’s exceptions to the terms and conditions set forth in Section 4.
2.4 Key Events Schedule
Date RFP Issued February 24th, 2026
Pre-Proposal Conference March 3rd, 2026 (ref. Section 2.6) (2:00 PM CST)
Question Deadline March 9th, 2026 (ref. Section 2.2) (3:00 PM CST)
Submittal Deadline March 25th, 2026 (ref. Section 2.1) (3:00 PM CST)
2.5 Historically Underutilized Businesses
2.5.1 All agencies of the State of Texas are required to make a good faith effort to assist historically underutilized businesses (HUBs) in receiving contract awards. The goal of the HUB program is to promote full and equal business opportunity for all businesses in contracting with state agencies. Pursuant to the HUB program, if under the terms of any agreement or contractual arrangement resulting from this RFP, Contractor subcontracts any Work, then Contractor must make a good faith effort to utilize HUBs certified by the Procurement and Support Services Division of the Texas Comptroller of Public Accounts. Proposals that fail to comply with the requirements contained in this Section 2.5 will constitute a material failure to comply with advertised specifications and will be rejected by University as non-responsive. Additionally, compliance with good faith effort guidelines is a condition precedent to awarding any agreement or contractual arrangement resulting from this RFP. Proposer acknowledges that, if selected by University, its obligation to make a good faith effort to utilize HUBs when subcontracting any Work will continue throughout the term of all agreements and contractual arrangements resulting from this RFP. Furthermore, any subcontracting of Work by the Proposer is subject to review by University to ensure compliance with the HUB program.
2.5.2 University has reviewed this RFP in accordance with 34 TAC §20.285, and has determined that subcontracting opportunities are probable under this RFP.
2.5.3 A HUB Subcontracting Plan (HSP) is a required part of the proposal. The HSP will be developed and administered in accordance with University’s Policy on Utilization of Historically Underutilized Businesses, attached as APPENDIX THREE.
Each Proposer must complete and return the HSP in accordance with the terms and conditions of this RFP, including APPENDIX THREE. Proposers that fail to submit the HSP will be considered non-responsive to this RFP as required by §2161.252, Government Code.
Questions regarding the HSP may be directed to:
Contact: HUB Office The University of Texas at Tyler
Email: HUB@uttyler.edu
Contractor will not be permitted to change its HSP unless: (1) Contractor completes a new HSP in accordance with the terms of APPENDIX THREE, setting forth all modifications requested by Contractor,
(2) Contractor provides the modified HSP to University, (3) University approves the modified HSP in writing, and (4) all agreements resulting from this RFP are amended in writing to conform to the modified HSP.
2.5.4 At the same time Proposer submits its proposal (no later than the Submittal Deadline (ref. Section 2.1)), Proposer must submit the following HUB materials (HUB Materials):
(a) One (1) complete electronic copy of Proposer’s HSP in a single .pdf file submitted online using the Bonfire Hub website currently found at https://uttyler.bonfirehub.com.
University will open Proposer’s HSP Envelope prior to opening the proposal to confirm Proposer submitted the HSP. Proposer’s failure to submit the HSP will result in University’s rejection of the proposal as non-responsive due to material failure to comply with advertised specifications.
2.5.5 University may offer Proposer an opportunity to seek informal review of its draft HSP by University’s HUB
Office before the Submittal Deadline. If University extends this offer, details will be provided at the Pre- Proposal Conference (ref. Section 2.6) or by other means. Informal review is designed to help address questions Proposer may have about how to complete its HSP properly. Concurrence or comment on Proposer’s draft HSP by University will not constitute formal approval of the HSP and will not eliminate the need for Proposer to submit its final HSP to University as instructed by Section 2.5.
2.6 Pre-Proposal Conference
University will hold a pre-proposal conference at 2:00 PM, Central Time on March 3rd, 2026, on Microsoft Teams.
Please see link below for meeting. The pre-proposal conference will allow all Proposers an opportunity to ask University’s representatives relevant questions and clarify provisions of this RFP.
Microsoft Teams Meeting link:
https://teams.microsoft.com/meet/29944465215942?p=LzcBS257GrDclgfZtc https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=04%2F22%2F2025&recordId=214411 http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.2161.htm#2161.252 https://uttyler.bonfirehub.com/ https://teams.microsoft.com/meet/29944465215942?p=LzcBS257GrDclgfZtc
SECTION 3 - SUBMISSION OF PROPOSAL
3.1 Number of Copies
Proposer must submit one (1) complete electronic copy of each requested document under Requested Information in the Bonfire Portal.
3.2 Submission
Proposals must be received by University on or before the Submittal Deadline (ref. Section 2.1).
Proposals shall be submitted online using the BonfireHub website currently found at https://uttyler.bonfirehub.com.
Submissions by other methods will not be accepted.
Browser cookies must be enabled. Respondents should contact Bonfire at Support@GoBonfire.com for technical questions related to submissions or visit Bonfire’s help forum at https://bonfirehub.zendesk.com/hc.
Submission materials should be prepared in the file formats listed under Requested Information for this opportunity in the Bonfire Portal. The maximum upload file size is 1000 MB. Documents should not be embedded within uploaded files, as the embedded files will not be accessible or evaluated.
3.3 Proposal Validity Period
Each proposal must state that it will remain valid for University’s acceptance for a minimum of 180 days after the Submittal Deadline, to allow time for evaluation, selection, and any unforeseen delays.
3.4 Terms and Conditions
3.4.1 Proposer must comply with the requirements and specifications contained in this RFP, including the Agreement (ref. APPENDIX TWO), the Notice to Proposer (ref. Section 2), Proposal Requirements (ref.
APPENDIX ONE) and the Specifications and Additional Questions (ref. Section 5). If there is a conflict among the provisions in this RFP, the provision requiring Proposer to supply the better quality or greater quantity of services will prevail, or if such conflict does not involve quality or quantity, then interpretation will be in the following order of precedence:
3.4.1.1 Specifications and Additional Questions (ref. Section 5);
3.4.1.2 Agreement (ref. APPENDIX TWO);
3.4.1.3 Proposal Requirements (ref. APPENDIX ONE);
3.4.1.4 Notice to Proposers (ref. Section 2).
3.5 Submittal Checklist
Proposer is instructed to complete, sign, and return the following documents as a part of its proposal. If Proposer fails to return each of the following items with its proposal, then University may reject the proposal:
3.5.1 Signed and Completed Execution of Offer (ref. Section 2 of APPENDIX ONE)
3.5.2 Signed and Completed Pricing and Delivery Schedule (ref. Section 6)
3.5.3 Responses to Proposer's General Questionnaire (ref. Section 3 of APPENDIX ONE)
3.5.4 Signed and Completed Addenda Checklist (ref. Section 4 of APPENDIX ONE)
3.5.5 Responses to questions and requests for information in the Specifications and Additional Questions Section
(ref. Section 5)
3.5.6 Signed and completed originals of the HUB Subcontracting Plan or other applicable documents (ref.
Section 2.5 and APPENDIX THREE).
https://uttyler.bonfirehub.com/ mailto:Support@GoBonfire.com https://bonfirehub.zendesk.com/hc
SECTION 4 - TERMS AND CONDITIONS
The terms and conditions contained in the attached Agreement (ref. APPENDIX TWO) or, in the sole discretion of University, terms and conditions substantially similar to those contained in the Agreement, will constitute and govern any agreement that results from this RFP. If Proposer takes exception to any terms or conditions set forth in the Agreement, Proposer will submit a list of the exceptions as part of its proposal in accordance with Section 5.3.1. Proposer’s exceptions will be reviewed by University and may result in disqualification of Proposer’s proposal as non-responsive to this RFP. If Proposer’s exceptions do not result in disqualification of Proposer’s proposal, then University may consider Proposer’s exceptions when University evaluates the Proposer’s proposal.
SECTION 5 - SPECIFICATIONS AND ADDITIONAL QUESTIONS
5.1 General
Minimum requirements and specifications for Work, as well as certain requests for information to be provided by Proposer as part of its proposal, are set forth below. As indicated in Section 2.3, Contractor means the successful Proposer.
5.2 Minimum Requirements
Each Proposal must include information that clearly indicates how Proposer meets each of the following preferred qualification requirements.
5.3 Additional Questions Specific to this RFP
Proposer must submit the following information as part of Proposer’s proposal:
5.3.1 If Proposer takes exception to any terms or conditions set forth in APPENDIX TWO, Proposer must submit a list of the exceptions.
5.3.2 By signing the Execution of Offer (ref. Section 2 of APPENDIX ONE), Proposer agrees to comply with
Certificate of Interested Parties laws (ref. §2252.908, Government Code) and 1 TAC §§46.1 through 46.5) as implemented by the Texas Ethics Commission (TEC), including, among other things, providing TEC and University with information required on the form promulgated by TEC and set forth in APPENDIX 8.
Proposer may learn more about these disclosure requirements, including applicable exceptions and use of the TEC electronic filing system, by reviewing §2252.908, Government Code, and information on the TEC website at https://www.ethics.state.tx.us/resources/FAQs/FAQ_Form1295.php. The Certificate of Interested Parties must only be submitted by Contractor upon delivery to University of a signed Agreement.
5.3.3 In its proposal, Proposer must indicate whether it will consent to include in the Agreement the “Access by
Individuals with Disabilities” language that is set forth in APPENDIX FIVE, Access by Individuals with Disabilities. If Proposer objects to the inclusion of the “Access by Individuals with Disabilities” language in the Agreement, Proposer must, as part of its proposal, specifically identify and describe in detail all of the reasons for Proposer’s objection. NOTE: A GENERAL OBJECTION IS NOT AN ACCEPTABLE
RESPONSE TO THIS QUESTION.
5.3.4 In its proposal, Proposer must respond to each item listed in APPENDIX SIX, Electronic and Information
Resources (EIR) Environment Specifications. APPENDIX SIX will establish specifications, representations, warranties and agreements related to the EIR that Proposer is offering to provide to University. Responses to APPENDIX SIX will be incorporated into the Agreement and will be binding on Contractor.
5.3.5 In its proposal, Proposer must respond to each item listed in APPENDIX SEVEN, Security Characteristics and Functionality of Contractor’s Information Resources. APPENDIX SEVEN will establish specifications, representations, warranties and agreements related to the EIR that Proposer is offering to provide to University. Responses to APPENDIX SEVEN will be incorporated into the Agreement and will be binding on Contractor.
5.4 Scope of Work
Contractor will provide the following services to University:
5.4.1 Marketing and Recruitment
5.4.1.1 Market Research
5.4.1.1.1 Provide ongoing, robust market-demand analysis for current and new online programs in the portfolio and identify opportunities for growth
5.4.1.1.2 Provide audience research analysis to determine market size of prospective students for each program, demographic, and psychographic information for each prospect group.
http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.2252.htm#2252.908 https://texas-sos.appianportalsgov.com/rules-and-meetings?chapter=46&interface=VIEW_TAC&part=2&title=1 http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.2252.htm#2252.908 https://www.ethics.state.tx.us/resources/FAQs/FAQ_Form1295.php
5.4.1.2 Marketing and Recruitment
5.4.1.2.1 Identify specific groups or markets for growing enrollments in a variety of online programs.
5.4.1.2.2 Create and implement comprehensive marketing and advertising campaigns to raise awareness of, interest in, application to, and enrollment in this portfolio of online programs.
5.4.1.2.3 Create digital campaigns, messaging and branding aligned with the strategic marketing plan of the University and program-specific attributes to generate quality leads. The selected provider(s) will work closely with the University’s Marketing office to market the programs.
5.4.1.2.4 Provide targeted marketing and recruitment services (including paid search & social, virtual and in person events, multi-channel digital marketing, etc.) with defined segments and personas leading to increased student enrollment in online programs in the various Schools, Colleges, and other online programs of UT Tyler.
5.4.1.2.5 Establish partnerships with employers and other organizations. Hold information sessions on-site and other promotional events to recruit potential students.
5.4.1.2.6 Develop partnerships and program pathways with feeder programs.
5.4.1.2.7 Work with accrediting bodies of various programs offered online by UT Tyler to expand geographic reach.
5.4.1.2.8 Implement “Grow Your Own” marketing in the region.
5.4.2 Enrollment Services
5.4.2.1 Nurture prospective students through the stages of admissions funnel.
5.4.2.2 Recruit in compliance with academic standards of the University and regulatory requirements.
5.4.2.3 Document contacts with students, quality student prospects, and counsel students in completing application for admission. Ensure communication continues beyond acceptance to encourage enrollment.
5.4.2.4 Provide assistance with onboarding of students throughout the enrollment process.
5.4.2.5 Provide support for students to re-enroll.
5.4.3 Instructional Design and Online Program Development and Implementation Support
5.4.3.1 Provide instructional design support to faculty as well as course development and program development support using best practices in online teaching and program design.
5.4.3.2 Collaborate with University personnel to structure multiple start dates, appropriate per program, using best practices for delivery of online programs.
5.4.3.3 Assist in developing cohesive program plans, support the streamlining of processes to enhance students’ learning experiences.
5.4.3.4 Provide cross-functional project management services to drive program implementation activities in collaboration with the University
5.4.4 Program and Curriculum Design with Implementation Support for Various Existing and New Program Offerings, Including Potential Redesign Efforts
5.4.4.1 Provide lead project personnel; facilitate sessions for planning and project implementation.
5.4.4.2 Work with program personnel from the University to understand and define a vision for each program
5.4.4.3 Develop the vision into defined objectives for curriculum & instruction within parameters required by state and University standards.
5.4.4.4 Collaborate on developing the vision for optimal learner experience.
5.4.4.5 Define and incorporate competency-based curriculum and standards as appropriate per each program.
5.4.4.6 Ensure alignment to assessment requirements of competency-based curriculum standards.
5.4.4.7 Identify competency-based education curriculum mapping as well as relate such curriculum to possible alternate credentials and degrees.
5.4.4.8 Include scope, timelines, planning, communication, personnel, and platforms within project management duties and recommend and develop processes.
5.4.4.9 Work with University personnel on instructional design in order to meet faculty needs.
5.4.4.10 Align the instructional design with the parameters and vision identified per program in the discovery and planning phase.
5.4.5 Clinical/Practicum/Internship Placement Services
5.4.5.1 Provide personnel to coordinate placements.
5.4.5.2 Provide software to manage placements, affiliation contracts, and house documents (such as but not limited to evaluations).
5.4.5.3 Manage prospective partnerships, sites, preceptors, industry mentors, supervisors, cooperating teachers, and so on.
5.4.5.4 Facilitate affiliation contracts.
5.4.6 Faculty Support
5.4.6.1 Demonstrate ability to collaborate with program stakeholders in regard to pedagogy as well as teaching and learning theory/models.
5.4.6.2 Facilitate operational planning sessions.
5.4.6.3 Co-develop Program Handbook/Guidelines document.
5.4.6.4 Provide professional development opportunities and training.
5.4.7 Video Production and LMS Support
5.4.7.1 Learning Management System (Canvas) Content Designers convert faculty content into Canvas courses.
5.4.7.2 Provide quality assurance as well as continuous improvement through scheduled review.
5.4.7.3 Advise in the creation of additional course content for videos such as graphics, animation, etc.
5.4.7.4 Leverage LMS (Canvas) course design and content to assist in the growth of programs and retention of students.
5.4.8 Student Support
5.4.8.1 Provide professional student success personnel to reach out to students, especially students at risk of stopping out.
5.4.8.2 Provide personnel as point of contact for prospective students and assist with full application process.
5.4.8.2.1 Personnel should work with programs to become proficient in:
5.4.8.2.1.1 UT Tyler Catalog requirements
5.4.8.2.1.2 Application deadlines
5.4.8.2.1.3 Application paperwork and transcript submission
5.4.8.2.1.4 Relaying registration and payment deadlines and processes to students.
5.4.8.2.1.5 Knowing when to refer students to the program personnel at UT Tyler.
5.4.8.3 Provide communication plan in collaboration with UT Tyler faculty, advisors, and other stakeholders.
5.4.8.4 Employ a continuous improvement model to execute the communication plan.
5.4.9 Curriculum Support Services to Align with UT Tyler Enrollment Management, Office of Continuous
Improvement and Assessment, and Other UT Tyler Administrative Offices
5.4.9.1 Provide blueprinting and conversion assistance
5.4.9.2 Assist in structuring multiple session start dates to align with the needs of the office of financial aid and introduce best practices for online curriculum in consideration for such offices.
5.4.9.3 Collaborate in defining student learning outcomes and program learning outcomes and align with assessment needs.
5.4.9.4 Provide post-development and review of courses and programs.
5.4.9.5 Provide personnel to collaborate with faculty on continuous improvement and course and program updates.
5.4.10 Preferred Qualifications
5.4.10.1 Proficiency in State Education Standards
5.4.10.1.1 Texas Education Code
5.4.10.1.2 Texas Administrative Code
5.4.10.1.3 Texas Higher Education Coordinating Board
5.4.10.1.4 Texas Education Agency
5.4.10.1.5 State Board for Educator Certification
5.4.10.1.6 Educator Certification Online System
5.4.10.2 Proficiency in Education Preparation curriculum P-20
5.4.10.3 Proficiency with IRB processes, CITI Research Training, Research Ethics/The Belmont Report
5.4.10.4 Proficiency in State Nursing Certification Standards
5.4.10.4.1 Texas Board of Nursing
5.4.10.4.2 Multi-State Compact
5.4.10.4.3 State Board of Nursing Requirements outside of the State of Texas
5.4.10.5 Proficiency in Compliance Requirements
5.4.10.5.1 Clinical compliance requirements for onboarding at healthcare facilities
5.4.10.5.2 Compliance requirements for onboarding at education facilities
5.4.10.6 Proficiency in Business Related Internship/Practicum Requirements for Sponsoring Organizations and Students
5.4.10.7 Proficiency in Engineering Related Experiential Education
5.4.10.8 Proficiency in Competency Based Education Curriculum Development
5.4.10.9 Competency in Continuing Education and Professional Development Programs
SECTION 6 - PRICING AND DELIVERY SCHEDULE
Proposal of: ___________________________________ (Proposer Name)
To: University
RFP No.: 750-25/26-005
Ladies and Gentlemen:
Having examined specifications and requirements of this RFP (including attachments), the undersigned proposes to furnish Work upon the pricing terms quoted below:
6.1 Term of Agreement
University anticipates that the term of the Agreement may be up to 3 years with the initial term of the Agreement proposed to begin on July 1st, 2026 (sooner or later depending on contract execution date), and proposed to expire on July 1st, 2029 (3 years after the contract start date). University may elect to renew the Agreement for up to 2 additional 1-year terms.
6.2 Pricing for Work and Expenses
The University is seeking a tuition revenue share model for the comprehensive suite of services it is seeking.
University will collect all revenue from the online programs managed by the selected contractor and then remit the agreed upon tuition share to the contractor during the term. Each party will be responsible for any and all taxes due to their portion of revenues received. Any expenditure paid by the university on behalf of the contractor, such as advertising, may be withheld from the Contractor’s portion. University will not reimburse Contractor for expenses.
6.3 Discounts
Describe all discounts that may be available to University, including educational, federal, state and local discounts.
6.4 Schedule for Completion of Tasks and Submittal of Deliverables
Proposer shall provide a proposed schedule for completion of tasks and submitted deliverables in accordance with the Scope of Work (ref. Section 5.4) and as requested with this solicitation. The University prefers that the work begin upon contract execution. Actual start date to be determined and reflected in any resulting agreement.
6.5 Payment Terms
University’s standard payment terms are “net 30 days” as mandated by the Texas Prompt Payment Act (ref. Chapter 2251, Government Code).
Indicate below the prompt payment discount that Proposer offers:
Prompt Payment Discount: _____%_____days/net 30 days.
Section 51.012, Education Code, authorizes University to make payments through electronic funds transfer methods.
Respondent agrees to accept payments from University through those methods, including the automated clearing house system (ACH). Respondent agrees to provide Respondent’s banking information to University in writing on Respondent letterhead signed by an authorized representative of Respondent. Prior to the first payment, University will confirm Respondent’s banking information. Changes to Respondent’s bank information must be communicated to University in writing at least thirty (30) days before the effective date of the change and must include an IRS Form W-9 signed by an authorized representative of Respondent.
University, an agency of the State of Texas, is exempt from Texas Sales & Use Tax on goods and services in accordance with §151.309, Tax Code, and Title 34 TAC §3.322. Pursuant to 34 TAC §3.322(c)(4), University is not required to provide a tax exemption certificate to establish its tax exempt status.
Respectfully submitted, Proposer: ____________________________
By: ___________________________ (Authorized Signature for Proposer)
Name: _________________________ Title: __________________________
Date: __________________________ http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.2251.htm http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.2251.htm http://www.statutes.legis.state.tx.us/Docs/ED/htm/ED.51.htm#51.012 https://www.irs.gov/uac/about-form-w9 http://www.statutes.legis.state.tx.us/Docs/TX/htm/TX.151.htm#151.309 https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=04%2F22%2F2025&recordId=207487 https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=04%2F22%2F2025&recordId=207487
APPENDIX ONE - PROPOSAL REQUIREMENTS
TABLE OF CONTENTS
SECTION 1: GENERAL INFORMATION
SECTION 2: EXECUTION OF OFFER
SECTION 3: PROPOSER'S GENERAL QUESTIONNAIRE
SECTION 4: ADDENDA CHECKLIST
SECTION 1 - GENERAL INFORMATION
1.1 Purpose
University is soliciting competitive sealed proposals from Proposers having suitable qualifications and experience providing services in accordance with the terms, conditions and requirements set forth in this RFP. This RFP provides sufficient information for interested parties to prepare and submit proposals for consideration by University.
By submitting a proposal, Proposer certifies that it understands this RFP and has full knowledge of the scope, nature, quality, and quantity of services to be performed, the detailed requirements of services to be provided, and the conditions under which services are to be performed.
Proposer also certifies that it understands that all costs relating to preparing a response to this RFP will be the sole responsibility of the Proposer.
PROPOSER IS CAUTIONED TO READ THE INFORMATION CONTAINED IN THIS RFP CAREFULLY AND TO SUBMIT A COMPLETE
RESPONSE TO ALL REQUIREMENTS AND QUESTIONS AS DIRECTED.
1.2 Inquiries and Interpretations
University may in its sole discretion respond in writing to written inquiries concerning this RFP and mail its response as an Addendum to all parties recorded by University as having received a copy of this RFP. Only University’s responses that are made by formal written Addenda will be binding on University. Any verbal responses, written interpretations or clarifications other than Addenda to this RFP will be without legal effect. All Addenda issued by University prior to the Submittal Deadline will be and are hereby incorporated as a part of this RFP for all purposes.
Proposers are required to acknowledge receipt of each Addendum as specified in this Section. The Proposer must acknowledge all Addenda by completing, signing and returning the Addenda Checklist (ref. Section 4 of APPENDIX ONE). The Addenda Checklist must be received by University prior to the Submittal Deadline and should accompany the Proposer’s proposal.
Any interested party that receives this RFP by means other than directly from University is responsible for notifying University that it has received an RFP package, and should provide its name, address, telephone and facsimile (FAX) numbers, and email address, to University, so that if University issues Addenda to this RFP or provides written answers to questions, that information can be provided to that party.
1.3 Public Information
Proposer is hereby notified that University strictly adheres to all statutes, court decisions and the opinions of the Texas Attorney General with respect to disclosure of public information.
University may seek to protect from disclosure all information submitted in response to this RFP until such time as a final agreement is executed.
Upon execution of a final agreement, University will consider all information, documentation, and other materials requested to be submitted in response to this RFP, to be of a non-confidential and non-proprietary nature and, therefore, subject to public disclosure under the Texas Public Information Act (ref. Chapter 552, Government Code). Proposer will be advised of a request for public information that implicates their materials and will have the opportunity to raise any objections to disclosure to the Texas Attorney General. Certain information may be protected from release under §§552.101, 552.104, 552.110, 552.113, and 552.131, Government Code.
1.4 Type of Agreement
Contractor, if any, will be required to enter into a contract with University in a form substantially similar to the Agreement between University and Contractor attached to this RFP as APPENDIX TWO, and otherwise acceptable to University in all respects (Agreement).
1.5 Proposal Evaluation Process
University will select Contractor by using the competitive sealed proposal process described in this Section. Any proposals that are not submitted by the Submittal Deadline or that are not accompanied by required number of completed and signed originals of the HSP will be rejected by University as non-responsive due to material failure to comply with this RFP (ref. Section 2.5.4). Upon completion of the initial review and evaluation of proposals, University may invite one or more selected Proposers to participate in oral presentations. University will use commercially reasonable efforts to avoid public disclosure of the contents of a proposal prior to selection of Contractor.
University may make the selection of Contractor on the basis of the proposals initially submitted, without discussion, clarification or modification.
In the alternative, University may make the selection of Contractor on the basis of negotiation with any of the Proposers. In conducting negotiations, University will use commercially reasonable efforts to avoid disclosing the contents of competing proposals.
University may discuss and negotiate all elements of proposals submitted by Proposers within a specified competitive range. For purposes of negotiation, University may establish, after an initial review of the proposals, a competitive range of acceptable or potentially acceptable proposals composed of the highest rated proposal(s). In that event, University may defer further action on proposals not included within the competitive range pending the selection of Contractor; provided, however, University reserves the right to include additional proposals in the competitive range if deemed to be in the best interest of University.
After the Submittal Deadline but before final selection of Contractor, University may permit Proposer to revise its proposal in order to obtain the Proposer's best and final offer. In that event, representations made by Proposer in its revised proposal, including price and fee quotes, will be binding on Proposer. University will provide each Proposer within the competitive range with an equal opportunity for discussion and revision of its proposal. University is not obligated to select the Proposer offering the most attractive economic terms if that Proposer is not the most advantageous to University overall, as determined by University.
University reserves the right to (a) enter into an agreement for all or any portion of the requirements and specifications set forth in this RFP with one or more Proposers, (b) reject any and all proposals and re-solicit proposals, or (c) reject any and all proposals and temporarily or permanently abandon this selection process, if deemed to be in the best interests of University. Proposer is hereby notified that University will maintain in its files concerning this RFP a written record of the basis upon which a selection, if any, is made by University.
http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.552.htm http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.552.htm#552.101 http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.552.htm#552.104 http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.552.htm#552.110 http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.552.htm#552.113 http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.552.htm#552.131
1.6 Proposer's Acceptance of RFP Terms
Proposer (1) accepts [a] Proposal Evaluation Process (ref. Section 1.5 of APPENDIX ONE), [b] Criteria for Selection (ref. Section 2.3), [c] Specifications and Additional Questions (ref. Section 5), [d] terms and conditions of the Agreement (ref. APPENDIX TWO), and [e] all other requirements and specifications set forth in this RFP; and (2) acknowledges that some subjective judgments must be made by University during this RFP process.
1.7 Solicitation for Proposal and Proposal Preparation Costs
Proposer understands and agrees that (1) this RFP is a solicitation for proposals and University has made no representation written or oral that one or more agreements with University will be awarded under this RFP; (2) University issues this RFP predicated on University’s anticipated requirements for Work, and University has made no representation, written or oral, that any particular scope of work will actually be required by University; and (3) Proposer will bear, as its sole risk and responsibility, any cost that arises from Proposer’s preparation of a proposal in response to this RFP.
1.8 Proposal Requirements and General Instructions
1.8.1 Proposer should carefully read the information contained herein and submit a complete proposal in response to all requirements and questions as directed.
1.8.2 Proposals and any other information submitted by Proposer in response to this RFP will become the property of University.
1.8.3 University will not provide compensation to Proposer for any expenses incurred by the Proposer for proposal preparation or for demonstrations or oral presentations that may be made by Proposer. Proposer submits its proposal at its own risk and expense.
1.8.4 Proposals that (i) are qualified with conditional clauses; (ii) alter, modify, or revise this RFP in any way; or (iii) contain irregularities of any kind, are subject to disqualification by University, at University’s sole discretion.
1.8.5 Proposals should be prepared simply and economically, providing a straightforward, concise description of Proposer's ability to meet the requirements and specifications of this RFP. Emphasis should be on completeness, clarity of content, and responsiveness to the requirements and specifications of this RFP.
1.8.6 University makes no warranty or guarantee that an award will be made as a result of this RFP. University reserves the right to accept or reject any or all proposals, waive any formalities, procedural requirements, or minor technical inconsistencies, and delete any requirement or specification from this RFP or the Agreement when deemed to be in University's best interest. University reserves the right to seek clarification from any Proposer concerning any item contained in its proposal prior to final selection. Such clarification may be provided by telephone conference or personal meeting with or writing to University, at University’s sole discretion.
Representations made by Proposer within its proposal will be binding on Proposer.
1.8.7 Any proposal that fails to comply with the requirements contained in this RFP may be rejected by University, in University’s sole discretion.
1.9 Preparation and Submittal Instructions
1.9.1 Specifications and Additional Questions
Proposals must include responses to the questions in Specifications and Additional Questions (ref. Section 5). Proposer should reference the item number and repeat the question in its response. In cases where a question does not apply or if unable to respond, Proposer should refer to the item number, repeat the question, and indicate N/A (Not Applicable) or N/R (No Response), as appropriate. Proposer should explain the reason when responding N/A or N/R.
1.9.2 Execution of Offer
Proposer must complete, sign and return the attached Execution of Offer (ref. Section 2 of APPENDIX ONE) as part of its proposal.
The Execution of Offer must be signed by a representative of Proposer duly authorized to bind the Proposer to its proposal. Any proposal received without a completed and signed Execution of Offer may be rejected by University, in its sole discretion.
1.9.3 Pricing and Delivery Schedule
Proposer must complete and return the Pricing and Delivery Schedule (ref. Section 6), as part of its proposal. In the Pricing and Delivery Schedule, the Proposer should describe in detail (a) the total fees for the entire scope of Work; and (b) the method by which the fees are calculated. The fees must be inclusive of all associated costs for delivery, labor, insurance, taxes, overhead, and profit.
University will not recognize or accept any charges or fees to perform Work that are not specifically stated in the Pricing and Delivery Schedule.
In the Pricing and Delivery Schedule, Proposer should describe each significant phase in the process of providing Work to University, and the time period within which Proposer proposes to be able to complete each such phase.
1.9.4 Proposer’s General Questionnaire
Proposals must include responses to the questions in Proposer’s General Questionnaire (ref. Section 3 of APPENDIX ONE).
Proposer should reference the item number and repeat the question in its response. In cases where a question does not apply or if unable to respond, Proposer should refer to the item number, repeat the question, and indicate N/A (Not Applicable) or N/R (No Response), as appropriate. Proposer should explain the reason when responding N/A or N/R.
1.9.5 Addenda Checklist
Proposer should acknowledge all Addenda to this RFP (if any) by completing, signing and returning the Addenda Checklist (ref.
Section 4 of APPENDIX ONE) as part of its proposal. Any proposal received without a completed and signed Addenda Checklist may be rejected by University, in its sole discretion.
1.9.6 Submission
Proposer should submit all proposal materials as instructed in Section 3. RFP No. (ref. Title Page) and Submittal Deadline (ref.
Section 2.1) should be clearly shown (1) in the Subject line of any email transmitting the proposal, and (2) in the lower left-hand corner on the top surface of any envelope or package containing the proposal. In addition, the name and the return address of the Proposer should be clearly visible in any email or on any envelope or package.
Proposer must also submit the HUB Subcontracting Plan (also called the HSP) as required by Section 2.5.
University will not under any circumstances consider a proposal that is received after the Submittal Deadline or which is not accompanied by the HSP as required by Section 2.5. University will not accept proposals submitted by telephone or FAX transmission.
Except as otherwise provided in this RFP, no proposal may be changed, amended, or modified after it has been submitted to University. However, a proposal may be withdrawn and resubmitted at any time prior to the Submittal Deadline. No proposal may be withdrawn after the Submittal Deadline without University’s consent, which will be based on Proposer's written request explaining and documenting the reason for withdrawal, which is acceptable to University.
SECTION 2 - EXECUTION OF OFFER
THIS EXECUTION OF OFFER MUST BE COMPLETED, SIGNED AND RETURNED WITH PROPOSER'S PROPOSAL. FAILURE TO COMPLETE, SIGN AND RETURN THIS EXECUTION OF OFFER WITH THE PROPOSER’S PROPOSAL MAY RESULT IN THE REJECTION OF THE PROPOSAL.
2.1 Representations and Warranties.
Proposer represents, warrants, certifies, acknowledges, and agrees as follows:
2.1.1 Proposer will furnish Work to University and comply with all terms, conditions, requirements and specifications set forth in this RFP and any resulting Agreement.
2.1.2 This RFP is a solicitation for a proposal and is not a contract or an offer to contract Submission of a proposal by Proposer in response to this RFP will not create a contract between University and Proposer. University has made no representation or warranty, written or oral, that one or more contracts with University will be awarded under this RFP. Proposer will bear, as its sole risk and responsibility, any cost arising from Proposer’s preparation of a response to this RFP.
2.1.3 Proposer is a reputable company that is lawfully and regularly engaged in providing Work.
2.1.4 Proposer has the necessary experience, knowledge, abilities, skills, and resources to perform Work.
2.1.5 Proposer is aware of, is fully informed about, and is in full compliance with all applicable federal, state and local laws, rules, regulations and ordinances relating to performance of Work.
2.1.6 Proposer understands (i) the requirements and specifications set forth in this RFP and (ii) the terms and conditions set forth in the Agreement under which Proposer will be required to operate.
2.1.7 Proposer will not delegate any of its duties or responsibilities under this RFP or the Agreement to any sub-contractor, except as expressly provided in the Agreement.
2.1.8 Proposer will maintain any insurance coverage required by the Agreement during the entire term.
2.1.9 All statements, information and representations prepared and submitted in response to this RFP are current, complete, true and accurate. University will rely on such statements, information and representations in selecting Contractor. If selected by University, Proposer will notify University immediately of any material change in any matters with regard to which Proposer has made a statement or representation or provided information.
2.1.10 PROPOSER WILL DEFEND WITH COUNSEL APPROVED BY UNIVERSITY, INDEMNIFY, AND HOLD HARMLESS UNIVERSITY, UT SYSTEM, THE STATE OF TEXAS, AND ALL OF THEIR REGENTS, OFFICERS, AGENTS AND EMPLOYEES, FROM AND AGAINST ALL ACTIONS, SUITS, DEMANDS, COSTS, DAMAGES, LIABILITIES AND OTHER CLAIMS OF ANY NATURE, KIND OR DESCRIPTION, INCLUDING REASONABLE ATTORNEYS’ FEES INCURRED IN INVESTIGATING, DEFENDING OR SETTLING ANY OF THE FOREGOING, ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM (1) ANY NEGLIGENT ACTS OR OMISSIONS OR WILLFUL MISCONDUCT OF PROPOSER OR ANY AGENT, EMPLOYEE, SUBCONTRACTOR, OR SUPPLIER OF PROPOSER IN THE PERFORMANCE, EXECUTION OR SUBMISSION OF THIS RFP OR (2) PROPOSER’S PERFORMANCE UNDER ANY CONTRACT OR
AGREEMENT RESULTING FROM THIS RFP.
2.1.11 Pursuant to §§2107.008 and 2252.903, Government Code, any payments owing to Proposer under the Agreement may be applied directly to any debt or delinquency that Proposer owes the State of Texas or any agency of the State of Texas, regardless of when it arises, until such debt or delinquency is paid in full.
2.1…
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