1-RFQ Pharmacy External Drug Dispensing Services.pdf

Pharmacy External Drug Dispensing Services Page 1 of 5

REQUEST FOR QUOTATION (RFQ)

PHARMACY EXTERNAL DRUG DISPENSING SERVICES

FY26-0350

The Harris Center for Mental Health and IDD (The Harris Center) is accepting quotes from vendors experienced in providing Pharmacy External Drug Dispensing Services.

The Harris Center invites your company to respond to this Request for Quote (RFQ) invitation. If you are interested in submitting a Response, please adhere to the Project Details as outlined in Bonfire.

Vendors shall pay particular attention to all PROJECT DETAILS, IMPORTANT EVENTS, SUPPORTING DOCUMENTATION, REQUESTED INFORMATION and MESSAGES indicated in Bonfire and should govern themselves accordingly.

In accepting responses to this request, The Harris Center reserves the right to reject any and all responses to this RFQ, to waive formalities and reasonable irregularities in submitted documents, and to waive any requirements in order to take the action, which it deems to be in the best interest of The Harris Center.

We greatly appreciate your efforts and look forward to reviewing your submission.

Purchasing Department The Harris Center for Mental Health and IDD

Pharmacy External Drug Dispensing Services Page 2 of 5

Section I – OVERVIEW

Background and Objectives

It shall be the Mission of The Harris Center for Mental Health and IDD, to transform the lives of people with behavioral health and IDD needs.

It shall be the Vision of The Harris Center for Mental Health and IDD, to empower people with behavioral health and IDD needs to improve their lives through an accessible, integrated and comprehensive recovery-oriented system of care.

The Eight Values of The Harris Center for Mental Health and IDD are collaboration, compassion, excellence, integrity, leadership, quality, responsiveness and safety.

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provided care to over 96,000 people in fiscal year 2023 and has an annual budget of approximately $370 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at over 80 different sites across Harris County. In addition, services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.

By utilizing the unique expertise of its more than 2,600 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

The Harris Center is now a Certified Community Behavioral Health Clinic (CCBHC). This accomplishment helps pursue our goal to become the most innovative health system in the country. Being a CCBHC enables The Harris Center to better provide a comprehensive range of mental health and substance use disorder services, and other person-centered care, to vulnerable individuals.

As a key goal of our Agency’s Strategic Plan to continuously improve our care quality, we worked tirelessly to achieve Certification by the Commission On Accreditation Of Rehabilitation Facilities (CARF). This accreditation is official recognition that an organization is guided by internationally recognized service standards and best practices. The Harris Center received a 3- year accreditation from CARF International for all the programs surveyed.

Pharmacy External Drug Dispensing Services Page 3 of 5

Section II – General Information and Stipulations

1. If your pricing is government/county/third party pricing please provide a copy of your agreement with specific state, federal or local organization (Ex: TIPS, Choices, GSA, DIR, TXMAS, Harris County)

2. Indemnification: Contractor hereby agrees to indemnify and hold harmless the Agency and all of its Directors, Officers, Employees and Agents from all suits, actions, claims or cost of any character, type or description brought or made on account of any injuries, death or damage received or sustained by any person or persons or property, including but not limited to clients, arising out of or occasioned by any acts or negligence of Contractor or Contractor’s personnel, if any, or its agents or employees whether occurring during the performance of the services hereunder or in the execution of the performance of any of its duties pursuant to this Agreement.

3. Fixed pricing inclusive of all cost should be submitted in Bonfire.

4. Texas Public Information Act

All information contained in proposal packet is subject to the Texas Public Information Act (the Act), located in the Texas Government Code, Chapter 552. Any member of the public, including the news media and competitors, may submit an open records request for the information contained in the proposal packet.

Offerors are cautioned that once a response to a solicitation is opened, all information contained therein will be available to the PUBLIC unless the information is excepted from the requirements of Government Code Section 552 pertaining to Open Records.

The Harris Center for Mental Health and IDD cannot guarantee that it will not be compelled to disclose all or part of any proposal, since the information deemed to be confidential by the Proposer may not be considered confidential under Texas law or pursuant to a court order. In the event The Harris Center receives a request for portions or all of a proposal packet marked “confidential’, “trade secret” or “proprietary”, then The Harris Center will forward the request to the office of the Texas Attorney General. The Harris Center will notify the proposer whose proposal is subject to the request. The Harris Center for Mental Health & IDD will assume no obligation for asserting legal arguments on behalf of the Proposer. Proposers are solely responsible for submitting a brief and the documents in issue to the Texas Attorney General. At all times, The Harris Center will comply with the provisions of the Texas Public Information Act as required by State law. The Harris Center must comply with the decision of the Attorney General, including decisions to release information marked “CONFIDENTIAL”, “TRADE SECRET” or “PROPRIETARY”.

Pharmacy External Drug Dispensing Services Page 4 of 5

SECTION III – SPECIALIZED SERVICES TO BE PROVIDED

The Harris Center is seeking to contract with a provider for Pharmacy External Drug Dispensing Services.

The contract period of This Agreement initially is made effective upon date of execution until August 31, 2026, the end of the Agency fiscal year. The Agency at its option may renew contract annually for four

(4) successive one-year terms. Any subsequent term will begin September 1 and end August 31 of each successive year unless terminated.

SCOPE/PURPOSE

Provider will fill prescriptions accurately using courteous service for those The Harris Center consumers with Medicare Part D and other 3rd party prescription coverage. Provider will bill the consumer’s third party plan primarily and The Harris Center will pay co-pays and/or deductibles up to $25 per prescription.

Provider’s pharmacy will only fill prescriptions “designating” that The Harris Center has committed to pay up to $25 per prescription. Provider shall utilize electronic means to get prior authorizations with The Harris Center when necessary. There may be some patients without any coverage who utilize this pharmacy with an electronic prior authorization where the entire prescription(s) will be covered by The Harris Center. Provide prescriptions to patients whose insurance plans are not accepted by The Harris Center, during pharmacy off-hours or in emergency situations when our pharmacies are unavailable.

These may include the following:

♦ co-pays, ♦ deductible

SCOPE OF WORK

• Provider must have at least five (5) stores within the Harris County area

• At least one store must provide a daily delivery service to any clinic in our service array. The cost of the delivery service should be built into the administrative fee.

• Provider must be willing to bill The Harris Center on a 30 day basis with thirty (30) day terms

• Provider must be willing to accommodate blister packing if and when needed for special patient populations for possibly over 50% of the prescriptions provided.

• Provider must include the following data on each claim; data/information must be submitted via electronic format:

• The Harris Center Unit #

• Date Filled

• Drug name

• Prescriber full name

• Member ID

• Member last name, first name

• Pharmacy's name or unique identifier

• Quantity Dispensed

• Date Claim is being submitted for payment

• RX number

• ndc #

• Days supply

Pharmacy External Drug Dispensing Services Page 5 of 5

• Billed amount

• Medicare Part D Plan that the remainder of the prescription was billed to

• Amount billed to Medicare Part D

• Provider must be willing to bill Medicare Part D for part of the Rx and The Harris Center for the remainder which may include the co-pay or deductible and bill it as “true out of pocket expense” for the client.

• All of the pharmacies must be open at least one day on the weekend.

• If applicable, other patient status as defined in Prior Authorization

• Provider is able to program its’ computer system to only allow Rx’s to be filled if written by specific physician, for specific drugs/strengths, and for specific groups (designated by number) and specified by the agency.

• Provider should include any additional descriptive literature regarding services offered by your company inclusive of all associated fees and/or discounts

The Harris Center has four (4) main clinic locations and one (1) crisis services location:

Northeast Clinic 7200 North Loop East Houston, TX 77028

Northwest Clinic 3737 Dacoma Houston, TX 77092

Southeast Clinic 5901 Long Drive Houston, TX 77087

Southwest Clinic 9401 Southwest Freeway Houston, TX 77074

NPC

1502 Taub Loop Houston, TX 77030

SECTION III – SPECIALIZED SERVICES TO BE PROVIDED