1-RFP- Electronic Signature Platform.pdf
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- Attached to
- RFP- Electronic Signature Platform
- Solicitation number
- 2026-RFP-AHA-DP-001
- Issued by
- Alameda County, California
About this file
This is a Request for Proposals (RFP) issued by the Housing Authority of the City of Alameda (AHA) for an electronic signature platform to support the organization's operational needs. The RFP specifies requirements for a platform serving 50 users with capacity for 6,000 envelopes annually, incorporating multi-factor authentication, envelope transfer capabilities between users, and security features using Public Key Infrastructure (PKI) or Pretty Good Privacy (PGP)/OpenGPG protocols. The platform must include an administrative console enabling user management and comprehensive envelope handling functions such as bulk transfers, along with dedicated 24/7 software support via email or ticketing system. Questions regarding the RFP must be submitted by 3:00 p.m. on Monday, July 1, 2026, via the Bonfire platform, with responses posted within three business days. Bid submissions are due by 4:00 p.m. on July 10, 2026, through the Bonfire portal at https://alamedahsg.bonfirehub.com/portal/?tab=openOpportunities. No re-submissions are permitted, and late bids will be rejected without consideration.
Bidders must submit a cover letter with company information and 24-hour emergency contact details, a proposal addressing qualifications and scope of work including responses to three specific technical questions regarding envelope storage and transfer, AI usage and the ability to disable such features, and bulk download processes for filtered envelopes. Pricing must be submitted via a downloadable spreadsheet in the Bonfire platform, with costs structured as base rates per user per month or per envelope per month for years 2026 through 2030, annual support package charges, and optional identity verification and additional service fees. AHA's standard professional services contract will govern the engagement, and bidders must complete a vendor conflict of interest form, confirm compliance with insurance and workers' compensation requirements outlined in the contract, and agree to the terms and conditions. Cyber insurance will be required as a condition of award. All data and recordings related to AHA may be subject to the California Public Records Act.
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Other files
| File | Type | Posted |
|---|---|---|
| 4-EXHIBIT C- INSURANCE REQUIREMENTS 2025.pdf | ||
| 2-Electronic Signature- Pricing Items.xlsx | XLSX spreadsheet | |
| 3-Cover Letter.docx | DOCX document |
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Text version
June 10, 2026
2026-RFP-AHA-DP-001
REQUESTS FOR PROPOSALS – ELECTRONIC SIGNATURE
PLATFORM
June 24, 2026
The Housing Authority of the City of Alameda (AHA) is requesting bids for e-signature platform to support AHA’s daily operational needs.
SCOPE OF WORK
AHA is seeking an e-signature platform that could satisfy AHA’s operational requirements below:
· Number of users: 50
· Number of envelopes used per year: 6,000
· Multi-factor Authentication required
· Ability to transfer envelopes from one user to another
· Uses Public key infrastructure(PKI) or Pretty good privacy (PGP)/OpenGPG
· An admin console that allows admin users to create, move, suspend users as well as comprehensive envelope management abilities such as bulk transfer.
· Dedicated support team or ticketing system that provide 24/7 software support by email.
FEE SCHEDULE
For the quote submission, please submit the cost via Bonfire. Please download Electronic Signature- Pricing Items via File and submit the spreadsheet as part of the Cost Proposal. If there are additional or optional services, please indicate details in the Cost Proposal.
2026 2027 2028 2029 2030
Base Rate/user/Month
*Base Rate/envelope/Month
Support package annual charge
Annual charge for adding identity verification when receiving envelopes
Any optional services and annual charges
*base rate charge can be either per user or per envelope
PROPOSAL SUBMISSION
Please provide brief qualifications and scope of work related to the project.
Please also answer the following questions:
1. How are the envelopes stored and briefly describe process for an admin needs to transfer envelopes from one user to another.
2. Please specify how AI and data are being used in your platform. Is there an option to turn off the AI features?
3. What is the process if we need to download large amount of envelopes from one user using certain filters?
*Please note that all recordings and data related to AHA may be subject to the Public Records Act*
CONTRACT
The Housing Authority’s standard professional services contract will be used. Please see
Attachment A for reference.
BID DEADLINES
Questions Due: If you have any questions regarding this process or would like additional information, please submit questions in written format, and no later than 3 p.m. on Monday July 1, 2026, via the Bonfire platform. Responses will be posted within 3 business days following the questions deadline.
Bids Due: Bids will be accepted by Bonfire until 4:00 p.m., July 10, 2026. Bidders are responsible for ensuring that quotes are received on time. AHA does not afford a bidder an opportunity for re-submission of their bid. Quotes received after the due date and time will be rejected without consideration. Quotes shall be submitted via Bonfire at https://alamedahsg.bonfirehub.com/portal/?tab=openOpportunities.
SUBMISSIONS
Cover Letter: Please complete the cover letter with your contact and company information.
Please also provide a 24-hour emergency contact number for your company and/or the manager of the company. The cover letter is available under files.
Proposal: provide qualifications and scope of work related to the project.
Bid Table: Please download Electronic Signature- Pricing Items via File and submit the https://alamedahsg.bonfirehub.com/portal/?tab=openOpportunities spreadsheet as part of the Cost Proposal. If there are additional or optional services, please indicate details in the Cost Proposal.
Conflict of Interest: Please complete the vendor conflict of interest form at https://form.alamedahsg.org/Forms/A4Gpo prior to submitting bid.
Confirmation of Documents: Please confirm you have the insurance and workers compensation coverage required in the contract. Cyber Insurance will be required for this service. This will be collected after an award is made. Please also confirm that you agree to the terms and conditions outlined in the sample agreement.
ATTACHMENTS
• Attachment A: Standard AHA Contract (For Reference Purposes)
• Attachment B: Cover Letter
• Attachment C: Insurance Requirements
• Attachment D: Electronic Signature- Pricing Items https://form.alamedahsg.org/Forms/A4Gpo
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