1-Final Professional Towing [Emergency Roadside Assistance and Towing Service] BPM005274_References.docx

Procurement

REFERENCES (3 of 3)

Provide the name, address, contact name, and telephone number for three (3) organizations for whom your company has provided services of a similar size and scope within the past 36 months. These references must be verifiable as they may be used to confirm performance history. Ensure all information is accurate and current.

Do not submit the department, department contracts or department personnel as references. Using department references may negatively impact the evaluation of your offer.

1. Organization: United States Postal Service Address: 4949 E Van Buren St City/State/Zip Code: Phoenix, AZ 85026 Contact: Kevin Knoell Telephone Number: 480-272-4055 E-mail Address: Kevin.h.Knoell@usps.gov Effective Date of Contract:

Description of Services Provided: Towing of Light medium and Heavy Duty fleet.

Narrative:

REFERENCES (1 of 3)

We tow the USPS fleet from Phoenix metro and surrounding areas. The fleet includes small cargo vans up to the tractors. We average 5.9 calls per day and our average eta is 21.9 minutes all digitally dispatched. We have done over 2100 calls for the USPS in 2022.

https://app.az.gov

Rev 09/2022 Provide the name, address, contact name, and telephone number for three (3) organizations for whom your company has provided services of a similar size and scope within the past 36 months. These references must be verifiable as they may be used to confirm performance history. Ensure all information is accurate and current.

Do not submit the department, department contracts or department personnel as references. Using department references may negatively impact the evaluation of your offer.

2. Organization: City of Phoenix Fleet and Seized vehicle fleet Address:2441 S. 22nd Ave City/State/Zip Code: Phoenix AZ 85009 Contact: Tamula Pelegrin Telephone Number: 602-262-6205 E-mail Address: tamula.pelegrin@phoenix.gov Effective Date of Contract: 5/18/2022 Description of Services Provided: Light, Medium, Heavy, Equipment, Towing, Transport, Storage, Roadside

Narrative:

REFERENCES (2 of 3)

We have been providing our services to the City of Phoenix towing for their entire fleet. We average 3.5 calls per day, with an average eta of 39 .4 minutes and a total call volume of 1288 for the 6-month period in 2022 that we began the contract. This includes Day and Night tows, second truck on scene, Light, Medium and Heavy. We also had officers and employees riding back to the drop location.

Provide the name, address, contact name, and telephone number for three (3) organizations for whom your company has provided services of a similar size and scope within the past 36 months. These references must be verifiable as they may be used to confirm performance history. Ensure all information is accurate and current.

Do not submit the department, department contracts or department personnel as references. Using department references may negatively impact the evaluation of your offer.

3. Organization: AZ DPS Address: 2222 W Encanto Blvd City/State/Zip Code: Phoenix AZ 85009 Contact: Jason Warren Telephone Number: 602-376-1162 E-mail Address: jwarren@azdps.com Effective Date of Contract: 9/1/2017 Description of Services Provided: Light, Medium, heavy, Rotator Recovery, Towing, Transport, Impounds, Storage, Roadside

Narrative: With DPS we cover the entire Valley, for light medium and heavy and rotator tows. We have a response time of 24.3 minutes and average 3 calls per day. We are involved in many recoveries, fatalities, and Owners requests with DPS and have been able to accommodate any and all requests that we have been given.

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