1.1.3 Attachment 1 SOW_RLC MSO 08.15.21 Clean.pdf

STATEMENT OF WORK

FOR

RESPONDER LODGING CAPSULES

MAINTENANCE, STORAGE, OPERATIONS

1.0 BACKGROUND

The Department of Homeland Security (DHS)/Federal Emergency Management Agency’s (FEMA) mission is helping people before, during, and after disasters. One of FEMA’s responsibilities is to ensure the effectiveness of emergency response personnel in responding to emergencies and disasters. Types of disasters and emergencies that could happen in the continental United States

(CONUS), as well as outside the continental United States (OCONUS) locations include, but are not limited to, hurricanes, floods, earthquakes, cyclones, tornadoes, blizzards, acts of terrorism, tsunamis, and avalanches.

One way that FEMA ensures the effectiveness of emergency response personnel is by housing

FEMA authorized responders in Responder Lodging Capsules (RLCs) during disasters and emergencies, when needed. Currently, FEMA has 60 RLCs (300 beds) that are stored at a Government owned location in Selma, Alabama.

2.0 PURPOSE

The purpose of this requirement is to obtain Contractor support in the form of maintenance for FEMA owned RLCs (300 beds) when not in use at a responder support camp, as required in a properly issued Task Order. Additionally, when activated by a properly issued Task Order due to disasters or emergencies, the Contractor shall be responsible for transportation and set up of responder lodging capsules to create responder lodging camps. The camps shall include wrap-around, operational and site management support services. The Contractor shall have configuration flexibility as to the number of sites that can be supported. Configuration examples include, but are not limited to, one 300-person site, two 150-person sites, or six 50-person sites. No more than six sites and 300 beds may operate simultaneously. The site shall be demobilized and remediated upon the end of the Task Order period of performance. The contractor may be required in a properly issued Task Order to store the RLC’s at a contractor site.

3.0 SCOPE

WHILE UNITS ARE IN STORAGE

3.1 Unit Storage, Maintenance, and Upkeep

a. Storage at Government Location

• The Contractor shall provide maintenance and upkeep of lodging capsules that are

12x63 feet and weigh approximately 50,000 pounds each. The capsules are stored at a

FEMA location in Selma, AL. Units shall be maintained and upkept in an occupant-ready state for the purpose of enabling deployment without delay upon activation, in accordance with section 4.0 of this SOW.

b. Storage at Contractor Location

• If required, the Contractor shall store, maintain, and upkeep up to 60 lodging capsules units at a vendor-provided location, approved by FEMA, in accordance with section

3.1(c) of this SOW. While in storage, units shall remain mission ready in accordance with 3.1c.

• The Contractor’s storage facility shall have the capability to support the lodging capsules that are 12x63 feet and weigh approximately 50,000 pounds each.

c. Maintenance & Upkeep: Units shall be maintained and upkept in an occupant-ready state for the purpose of enabling deployment without delay upon activation.

• The Contractor shall maintain and upkeep EVERY component of the lodging capsules while the units are in storage. Functionality of ALL internal and external components shall be regularly verified by the Contractor, no less than once per month.

• The Contractor shall be responsible for any repairs needed. The Contractor has a two-hour inspection and repair window for small repairs and a 10-hour window for major repairs. A small repair is something that can be easily fixed without retrieving any additional parts and do not result in any safety concerns. Major repairs are defined as repairs requiring additional parts and resulting from safety concerns. If it cannot be repaired, the Contractor shall be responsible for exchanging sleeping and other provided accommodations. No repairs will be performed prior to approval from COR/CO.

Contractor shall submit a detailed repair list and cost proposal for approval.

• The Contractor shall remediate any pest infestation that occurs while the units are in storage immediately upon inspection.

• The Contractor shall purchase and install 300 new mattresses and 300 fully enclosed, zippered mattress protectors. Mattresses shall be a Full XL Size (measure 54x80 inches, with a minimum of 12.5 inches deep). Mattresses shall include a pillow top cushion.

While in storage, mattresses shall be protected from the environment. Upon activation, mattresses shall be in new condition.

• When units return from activation to storage, mattresses shall be replaced if: any amount of blood or bodily fluid is present; or any stain measuring 3 inches or greater is present. All mattresses not replaced by these criteria shall be shampooed.

d. Contractor shall fabricate and attach a collapsible walkway on each unit. When the units are in transit, the walkway shall fold up and secure to the side of the unit. When units deploy, the walkway shall fold out, joining with the walkways on units in the same row. Stairs shall lead to the walkway on either end. Stairs shall have OSHA-approved handrails. Platform walkway and stairs shall be equipped with all-weather slip-resistant foot grips.

WHEN ACTIVATED

3.2 Transportation

For the purposes of this Statement of Work (SOW), Contractor provided transportation is defined as all necessary contractor provided/contracted resources required to transport Contractor personnel, equipment and supplies to a suitable predesignated site. The Contractor and/or driver shall be responsible for all of their own fuel, meals, lodging and wrap around services.

a. The Contractor shall provide all transportation and shuttling of RLCs to the site locations as identified by FEMA in individual task orders. The Contractor shall be capable of transporting and shuttling Responder Lodging Capsules that are 12x63 feet and weigh approximately 50,000 pounds each.

b. In the event the Government provides notice of an imminent disaster (e.g., hurricane), the

Contractor may be asked to stage the units at a designated staging area or at their own location, whichever is closer to the potentially impacted area. Once the storm passes, the components shall be dispatched to the locations for setup. Staging areas shall be within a 250-mile radius of the locations identified for setup. The Contractor may be asked to operate in multiple geographical locations simultaneously. Geographic locations may be spread across multiple states anywhere in CONUS and OCONUS.

c. Power units (tractor) shall stay with the RLC until the final location is reached.

d. The Contractor shall maintain enough power units as required in each Task Order to meet the government’s timelines.

3.3 Primary Wrap Around Services

a. Locations shall be completely self-sufficient to include all toiletries, bedding, towels, fuel, water, and power. Locations shall operate 24 hours a day, seven days a week.

b. The Contractor shall provide each room with bedding to include one fitted deep pocket sheet, one flat sheet, two pillows, two pillowcases, one fleece blanket. Bedding shall be replaced with a clean set every three calendar days.

c. The contractor shall provide each room with a shower curtain, shower toiletries, hand washing liquid, and toilet paper. All items shall be refilled and/or replaced as depleted. Contractor-provided toiletries shall include a minimum of:

• 12 oz shampoo

• 12 oz conditioner

• 12 oz liquid body wash

d. The Contractor shall provide each room with two washcloths, two bath towels, two hand towels, and one towel-like bathmat.

• Washcloth shall measure a minimum of 12 inches square

• Hand towel shall measure a minimum of 15 x 18 inches

• Bath towel shall measure a minimum of 30 x 58 inches

• Bathmat shall measure a minimum of 24 x 30 inches

e. The Contractor shall provide wash and fold laundry services for responder clothing. Laundry drop-off and pick-up shall be available on-site 24 hours per day, 7 days per week, with a maximum turnaround time of 24 hours. Clothes shall be washed with hypoallergenic, unscented detergent. Clean bedding shall be available for exchange, at the request of the responder, 24 hours a day, seven days a week. The Contractor shall support turnover of sleeping units by providing fresh linens and mattress and pillow protectors to all incoming responders.

f. The Contractor shall provide janitorial services of each room once weekly, to include cleaning of toilets, sinks, and showers, sweeping and mopping of floors, emptying trashcans, changing linens, and making bed. In the event of an accidental spillage or illness, additional janitorial services beyond scheduled cleaning shall be available if requested.

g. The Contractor shall provide external handwashing stations. Stations shall be stocked with hot and cold water, hand soap, and paper towels. Hand sanitizing stations may be requested in addition to hand-washing stations. Stations shall be positioned near external restroom facilities and entrances/exits of dining facilities, with options to expand to other areas if requested. One external hand washing station shall be provided for every 13 beds.

h. The Contractor shall provide external shower facilities. Units shall have hot and cold water.

Heated water shall be provided at a minimum of 120 degrees Fahrenheit 24/7. Shower cleaning solution shall be provided for daily disinfecting of shower areas by the tenants if they so choose. One external shower shall be provided for every 13 beds.

i. The Contractor shall provide external restroom facilities with flushing toilets. All wastewater shall be collected with vacuum trucks and transported offsite and disposed at permitted treatment facilities. When available, public utilities shall be utilized. One external restroom shall be provided for every 13 beds.

j. The Contractor shall be responsible for ensuring all interior temperatures remain between 68-72 degrees Fahrenheit.

k. The Contractor shall provide potable (drinking) water, water purification and manifold distribution systems, toilets, onsite manifold distribution of black and grey water and associated onsite sanitation systems, complete laundry service, trash removal and dumpster service, industrial generators, light towers, fencing and barricades to include maintenance and fuel.

l. The Contractor shall be responsible for any repairs needed during activation. The Contractor has a two-hour inspection and repair window for small repairs and a 10-hour window for major repairs. A small repair is something that can be easily fixed without retrieving any additional parts and do not result in any safety concerns. Major repairs are defined as needing additional parts or may involve a third party to resolve. The FEMA COR will have the final say on what is small versus major, based on personal knowledge and onsite maintenance recommendations. If it cannot be repaired, the Contractor shall be responsible for exchanging sleeping and other provided accommodations.

m. The Contractor shall be responsible for housing their own staff. The contractor shall request approval from FEMA before housing any staff in the lodging capsules.

n. The Contractor shall be responsible for all onsite pesticide treatments.

3.4 Mobilization and Demobilization

a. Site services shall be inclusive of mobilizations, site preparation, installation, management and operations, remediation, and demobilization.

b. The Contractor shall be responsible for set up and removal of each site.

c. The Contractor shall provide blocking, bracing, and leveling of the Responder Lodging Capsules.

d. The Contractor shall have the capability to demobilize or relocate the site outside of harm’s way for immediate redeployment when a threatening situation puts the Responder Lodging Capsule (RLC) units or responders at risk. The Contractor shall be capable of demobilization or moving assets no later than 24 hours after receiving Contracting Officer’s and COR notification in writing via email. All associated costs for time and travel from the disaster incident after demobilization of Responder Lodging Capsule’s (RLC) must be incorporated into the overall demobilization costs.

3.5 Secondary Wrap Around Services

a. Meal Services and Dining Facility

The Contractor shall provide a dining facility at each Lodging Capsule which shall meet or exceed

OSHA 29 CFR 1910, 29 CFR 1926, and 2006 International Fire Code – Chapter 26 and National

Fire Protection Association (NFPA) 101 – Life Safety Code – Chapter 12 – New Assembly occupancy. Hours of operation shall be 0500-2100, seven days a week.

The Contractor shall provide food preparation services capable of providing the number of meals required per feeding to feed the entirety of the Lodging Capsules occupancy levels. All meals shall be prepared in accordance with the Army 14-Day Menu program (or approved equivalent) and shall be enhanced based on individual chef specialties and skills. The Contractor shall provide three meals per day (breakfast, lunch, and dinner). Breakfast shall be served 0500 am – 0930 am.

Contractor shall provide bagged lunches for 50% of camp occupants by 0500. Lunch meals shall be prepared as “take-away” bagged meals and hot boxed meals, available from 1100-1430. Dinners shall be hot meals served from 1730-2100, seven days a week. The Contractor shall accommodate special meal needs such as vegetarian, vegan, kosher, halal or other special dietary menu needs.

Vegetarian meals shall, at a minimum, be prepared for the Lacto-Ovo vegetarian classification level and shall consist of the same quantities and items as regular meals with the exception that no meat, fish, or poultry shall be included. Non-meat protein substitutes shall be in vegetarian sack lunches in lieu of meat, fish or poultry. If pre-made and stored in hot box, each container must be separate, and uniquely identified for individuals requesting dietary accommodations.

Food supplies shall be staged in appropriate storage equipment, dry vans or refrigerated/freezer trailers until prepared. Meal counts for each meal shall be provided to the FEMA National

COR/Task Order COR on a daily basis. The Contractor shall provide a dining facility adequate to feed the Lodging Capsules population within a two-hour window or within a schedule as agreed to by the Contracting Officer via the National COR/Task Order COR. The dining facility shall have adequate seating capacity to accommodate a minimum of 1/3 of the Lodging Capsules occupancy level per location.

The Contractor shall ensure that all personnel entering or working in food preparation or serving areas shall be in compliance with local and State Health Codes and Regulations (i.e., wearing hairnets or disposable hats, washing hands, etc.). The Contractor shall ensure that food is prepared, stored, served and disposed of in accordance with all local, State, and Federal requirements and is subject to inspections from applicable public health personnel. Single-use, food-grade gloves shall be worn when serving meals.

The Contractor shall ensure that each Mobile Food Service Unit Manager and Supervisory Cook has a current Certificate of Completion for food service management, handling, and sanitation training.

Hot coffee, tea, bottled water, milk, sodas, and assorted snacks shall be made available twenty-four hours per day.

b. Meal Payment

The Contractor is also authorized to provide meals to authorized holders of Lodging Capsule Non-

Occupant Visitor identification cards. These meals shall be provided on a self-pay basis and the

Contractor shall accept payment directly from the authorized Lodging Capsule visitors. No costs associated with providing this service shall be passed on to FEMA.

The Contractor may be requested to provide meals to Lodging Capsule Occupants on a self-purchase basis in lieu of standard meal service. If exercised, the Contractor shall provide these meals on a self-pay basis and the Contractor shall accept payment directly from the Lodging Capsule Occupant. No costs associated with providing this service shall be passed on to FEMA.

c. Sanitation Inspections

In addition to evaluations by the National COR and FEMA, Safety, Health and Medical Readiness (SHMR), Health and Medical Readiness (HMR) representatives from other Federal, State, and local governments shall have access to the kitchen and dining area(s) to check for compliance with sanitation standards as required by local, State, and Federal regulations. This access shall be provided prior to the commencement of operations and randomly as requested and without notice throughout the operations of the facilities.

The cleanliness of each space and related equipment shall be measured by means of the Food

Service Sanitation Ordinance and Code, Part V of the Food Service Sanitation Manual, U.S. Public

Health Service Publication 934 (1965) and all other applicable Federal, State, and local standards and requirements. When a food establishment exceeds critical violation limits, the establishment may be shut down until required sanitation standards are restored. The Contractor shall be responsible for any and all costs associated with closure due to the Contractor’s failure to maintain acceptable sanitation standards. The Contractor shall have a plan in place to immediately mitigate deficiencies (e.g. remove food) upon notification of violation of regulations and complete remedy the situation no later than 24 hours after notification.

d. Morale Welfare and Recreation (MWR)

The Contractor may be required to provide a MWR facility, separate from the sleeping area. When required, it shall be established within 72 hours after the setup. This facility shall be able to maintain a 10 percent capacity rate based on increase and decrease in population. This area shall have lights, power, HVAC and flooring. This area shall also have tables and chairs for reading and doing personal paperwork. The area shall have television and movie capabilities and seating for inhabitants to relax. The Contractor shall provide:

• TV’s with DVD players, movie streaming capability—Audience size per television shall be no more than 25 people per 50-inch screen.

• Internet Access—can be wired or wireless—though wireless can service more users, the signal shall be strong enough to keep a good connection.

• Standard charging stations for equipment like cell phones and laptops shall be provided throughout the MWR to accommodate at least 10 percent of occupancy.

• Numerous magazines, newspapers, books, and games (Adult Content Prohibited).

• Refrigerators and microwaves commensurate with CONUS and OCONUS capacity.

• Provide exercise equipment to include treadmill and elliptical machines.

• Provide gathering of tables and chairs for occupants to socialize.

e. Medical Support

The Contractor shall provide a medical unit staffed with, at a minimum, medical personnel certified in Advance Cardiac Life Support (ACLS) procedures 24 hours a day, 7 days a week, unless directed otherwise by the CO. The medical unit shall be licensed in the location they have been requested to establish the camp in. The Medical Unit shall be equipped to provide basic care for minor illness and injury; this shall include dispensing of common over the counter medications. Medical conditions that the medical unit shall be prepared to respond to include but are not limited to frostbite, hypothermia, heat stroke and other conditions brought on by extreme temperature conditions. Medical personnel shall provide medical services to occupants and contractor employees 24 hours a day, seven days a week and ability to maintain applicable personnel medical records as required for such services. The Medical unit shall also provide sufficient, dedicated refrigerated storage space and/or other controls for occupant medication.

The Contractor shall immediately notify the agency point of contact of any occupant injuries or illnesses requiring any level of documentation and shall forward completed forms (to include all required information on the accident or illness, including medical documentation, fund code and type of hire (Ex: RSV, PFT, CORE, OFA etc.) to FEMA management via the agency’s point of contact no later than 24 hours after providing initial notice to the Agency.

f. Cleaning and Disinfecting in accordance with GSA and CDC Guidelines

The contractor shall provide enhanced cleaning services, in response to COVID-19 following the current GSA Cleaning and Disinfecting Procedures as well as CDC Guidelines. The contractor shall provide all management, supervision, labor, administrative support, materials, tools, parts, supplies, equipment and transportation necessary to perform all services and achieve all required performance levels as described herein. Services are to be provided in accordance with the specifications and information contained below in items h and g.

g. Enhanced Building Cleaning and Disinfecting in accordance with GSA and CDC

Guidelines

This scope is intended to be used in a facility or portion of a facility where additional cleaning and disinfection are needed during the Novel Coronavirus SARS-CoV-2 pandemic (additional routine cleaning and disinfection). This scope may be used in the event of a contagion other than the Novel Coronavirus SARS-CoV-2, at the discretion of FEMA.

1. The contractor shall wear disposable gloves (e.g., latex, nitrile, etc.), and any other personal protective equipment (PPE) as recommended by the cleaning and disinfectant product manufacturer.

2. The contractor shall clean all visibly dirty surfaces using general detergents or cleaning products compatible with the surface materials being cleaned and in accordance with directions provided by the product manufacturer.

3. The contractor shall wipe down all solid, high contact surfaces using a disinfectant from the

EPA-registered list of products identified as effective against Novel Coronavirus SARS-

CoV-2 (see list) , or other product containing the same active ingredient(s) at the same or greater concentration than those on the list. Contractor shall use the product in accordance with directions provided by the manufacturer. Examples of solid, high contact surfaces include but are not limited to: handrails, doorknobs, key cards, light switches, countertops, water faucets and handles, work surfaces, computer keypads and mouse, elevator buttons, sinks, toilets and control handles, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, water cooler and drinking fountain controls.

Disinfected surfaces should be allowed to air dry.

h. Detailed Cleaning and Disinfection of a facility directly impacted by a Novel Coronavirus

SARS-CoV-2 event.

This scope is intended to be used in a facility or portions of a facility directly impacted by a Novel

Coronavirus SARS-CoV-2 event. An impacted facility is one where one or more individuals meeting the following criteria have been in the facility:

• The individual(s) has a confirmed or suspected COVID-19 illness, or

• The individual(s) is ill and has traveled to a location of community disease outbreak within the past 14 days, or

• The individual(s) is ill and has been in direct contact with someone confirmed to have

COVID-19.

1. The contractor performing this work shall be experienced in performing microbial-related remediation or similar work (e.g., crime scene cleanup, mold abatement, etc.). Contractor staff shall at minimum have current training in blood-borne pathogens, as defined by OSHA

(29 C.F.R. 1910.1030).

2. The contractor shall submit to the Contracting Officer’s Representative or their designee for review and approval, any proposed disinfectants, prior to use. All cleaners and disinfectants shall be used in accordance with the manufacturer’s recommendations.

3. Prior to entering the area, the contractor shall don appropriate personal protective equipment (PPE) required for the specific cleaners and disinfectants used. At minimum, contractors shall wear nitrile, latex or similar non-cloth disposable gloves.

4. The contractor shall clean any visible dirt or debris from all surfaces using cleaning or detergent products compatible with the surfaces being cleaned. Products shall be used in accordance with the manufacturer’s directions.

5. Following cleaning, the contractor shall disinfect all solid, high contact surfaces with either a product identified by EPA as effective against Novel Coronavirus SARS-CoV- 2 (see Link to EPA) or other product containing the same active ingredient(s) in the same or greater concentration as one on the list. Solid, high contact surfaces include but are not limited to: handrails, door knobs, key cards, light switches, countertops, water faucets and handles, work surfaces, computer keypads and mouse, elevator buttons, sinks, toilets and control handles, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, water cooler and drinking fountain controls. Disinfectant fogging or ionizing spray applications are not required, but may be used under the following conditions: the disinfectant meets the requirements just described, the application is performed according to the manufacturer’s recommendation including worker protection, and the application will not damage surface materials in the area.

6. The contractor shall apply sufficient disinfectant on solid, high contact surfaces such that the surfaces are visibly damp. The disinfectant shall be left to air dry on the surfaces.

7. When cleaning and disinfecting of the area is complete, the contractor shall remove and dispose of cloths, gloves, any other PPE and other cleaning and disinfecting waste materials and dispose of in a sealed plastic trash bag. Trash may be disposed of as ordinary waste.

Contractor shall supply PPE for three FEMA staff who will monitor the work being completed within the facility.

4.0 PERFORMANCE REQUIREMENTS

4.1 Activation

When required by a properly issued Task order, the Contractor shall mobilize and establish operations along the following timeline:

a. The Contractor shall be staged at their own location or at a FEMA designated location no later than 48 hours after Task order award.

b. Lodging Capsule units shall be operational no later than the following timeline.

50 Units no later than 96 hours after task order award 100 Units no later than 108 hours after task order award

300 Units no later than 92 hours after task order award

c. Each site shall operate for a minimum of 30 days and will be ordered in 30-day increments thereafter, when required in a properly executed task order.

4.2 Hours of Operation

a. All lodging locations shall operate 24 hours a day, seven days a week.

4.3 Communication

a. The Contractor shall ensure that communications are established and maintained between the

Onsite Manager and the COR throughout the duration of support services.

4.4 Staffing and Equipment

a. The Contractor shall staff the sites with billeting specialists to establish, operate, and manage the site 24 hours a day. The Contractor shall also include three key personnel: 1) Onsite

Manager, 2) Repairman, 3) Check-in, helpdesk. The Onsite Manager shall be the single point of contact for the Contracting Officer and COR and is responsible for the performance of work.

The name of this person, and the name of any alternate(s) who shall act for the Contractor in the absence of the Onsite Manager shall be provided to the Government as part of the

Contractor’s proposal. The names for the Repairman and Check-in, helpdesk, and the names of any alternates who shall act for the Contractor in the absence of the Repairman and Check-in, helpdesk shall also be provided to the Government as part of the Contractor’s proposal.

b. The Onsite Manager shall be responsible for the management (generation, transport and disposal) of any onsite generated solid waste (e.g., municipal trash, grey water from showers, waste oil, etc.). The Onsite Manager shall provide a documented waste disposal documents to the COR for FEMA’s historical records. The Repairman shall maintain and repair machines, mechanical equipment and buildings, fix or replace faulty electrical switches, outlets and circuit breakers, inspect and diagnose problems and figure out the best way to correct them, and perform routine preventive maintenance to ensure that machines and equipment continue to run smoothly. The Check-in/helpdesk personnel shall ensure new occupants complete a check-in form, issue keycards to new occupants, address any keycard issues of occupants such as key re-activation or lost key replacement, and relay room maintenance issues to the repairman. In addition, this position shall manage reservation requirements as decided by the FEMA representative, and shall record and report daily occupancy list, available rooms, and no-show report. Daily occupancy list shall contain an entry for each occupant with a minimum of their name, phone number, email address, supervisor name, supervisor phone number, check-in date, and room number

c. Key Personnel may travel between sites, as well as any additional staff needed to manage and operate each location.

4.5 Key Personnel Requirements

a. Certain skilled experienced professional and/or technical personnel are essential for successful

Contractor accomplishment of the work to be performed under the IDIQ contract. These are defined as "Key Personnel" and are those persons whose resumes were submitted for evaluation of the proposal. The Contractor agrees that such personnel shall not be removed from the IDIQ contract or replaced without compliance with paragraphs (b) and (c) hereof.

b. If one or more of the key personnel for whatever reason becomes, or is expected to become, unavailable for work under the IDIQ contract for a continuous period exceeding ten calendar days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the Contractor shall immediately notify the CO and shall, subject to the concurrence of the CO or his/her authorized representative, promptly replace such personnel with personnel of at least substantially equal ability and qualifications.

c. All requests for approval of substitutions hereunder shall be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. They shall contain a complete resume for the proposed substitute, and any other information requested or needed by the CO to approve or disapprove the proposed substitution. The CO or his/her authorized representative will evaluate such requests and promptly notify the Contractor in writing of his approval or disapproval thereof.

d. If the CO determines that suitable and timely replacement of key personnel who have been reassigned, terminated or have otherwise become unavailable for the IDIQ contract is not reasonably forthcoming, or that the resultant reduction of productive effort would be so substantial as to impair the successful completion of the IDIQ contract or the services ordered, the IDIQ contract may be terminated at the discretion of the CO for default or for the convenience of the Government, as appropriate, if he/she finds the Contractor at fault for the condition. The task order prices may be equitably adjusted downward to compensate the Government for any resultant delay, loss, or damage, and liquidated damages may be imposed.

The following individuals are defined as Key Management Personnel:

TITLE NAME

Onsite Manager

Repairman

Check-in / Helpdesk

It is not required that the Contractor provide personnel with these exact titles, rather the collection of Contractor personnel shall meet the functional requirements consistent with the SOW.

4.6 Conduct

a. Contractor employees shall not access any area that is not pertinent or necessary to the fulfillment of their duties in accomplishing Task orders. Contractor employees shall adhere to all instructions and warnings, communicated or posted, regarding their work area and the facilities that occupy this area.

4.7 Inspections

a. Contractor performance shall be inspected by the COR 100% for Task order and SOW compliance.

PERFORMANCE REQUIREMENTS SUMMARY

PRS

No.

Performance Requirement Performance Threshold Inspection Method

1 Arrive at staging area and maintain availability to be moved while stationed at staging area

100% of beds ready to be moved no later than two hours

100% visual inspection

2 Set up camps No later than 36 hours 100% visual inspection

3 Environmental Safety and Health

Security Inspection EEO/ADR for ADA

Meet OSHA, Environmental

Compliance (legislative)

National Historic Preservation and ADA

Requirements, State and

Local Law

100% visual inspection

4 Provide response time as stated for repairs

No later than 2 hours of notification of problem

(small repair) and no later than 10 hours if major repair

100% visual inspection

5 Emergency Site Demobilization and Site Restoration

No later than 24 hours of receiving CO notification in emergency demobilization procedures

100% visual inspection

6 Daily Log Submitted in accordance with Section 3.2.d

Reviewed daily by

COR

5.0 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/SERVICES

a. As necessary for all facilities, the Government will furnish land and be responsible for the site lease. The site conditions may vary significantly.

b. Security will be provided by the Government. The Government reserves the right to provide any other equipment or services to support operations.

c. Any other Government furnished equipment or service will be set forth in individual Task orders.

6.0 CONTRACTOR FURNISHED EQUIPMENT AND SUPPLIES

To the maximum extent practical, the Contractor shall furnish all other supplies, equipment and personnel to accomplish the requirements listed in the SOW. The Contractor shall comply with environmental purchasing regulations and Presidential Executive Order 13423 when acquiring products and services in performance of properly issued Task orders. Specifically, the Contractor shall acquire bio-based, environmentally preferable, energy-efficient, water-efficient, and recycled-content products, and use paper of at least 30 percent post-consumer fiber content.

7.0 SAFETY STANDARDS

The lodging Capsules, laundry, shower, common and meal areas units shall be kept in compliance with applicable OSHA rules in 29 CFR Part 1926 & 29 CFR 1910, specifically 29 CFR 1910.142

Environmental Protection Agency (EPA) regulations outlined in 40 CFR and all other local, state and Federal regulatory standards and conditions for safety, health, and environmental management.

7.1 Code Adherence/Compliance Report

a. The Contractor is responsible for adherence to applicable Federal, state, territorial, commonwealth and local regulations and laws. This includes, but is not limited to, all local, state, territorial and commonwealth Occupational Safety Health and Environmental

Management Department regulations, the 2006 International Building Code, 2006 International Fire Code – Chapter 24 and NFPA 101 – Life Safety Code for the occupancies being constructed.

b. FEMA will support the Contractor’s efforts to expedite the permit process responsible for obtaining all required permits prior to acceptance. The Contractor shall notify the Contracting Officer and COR immediately if the circumstances raise any concerns about the Contractor’s ability to obtain the necessary permits. In addition, throughout all phases of the responder support lifecycle, the Contractor shall comply with all applicable local, State, territorial, commonwealth, and Federal rules and regulations associated with the operation of support systems and operate within the conditions of any permits obtained or applied for. This includes, but is not limited to, the operation of potable water systems, wastewater treatment systems, collection, storage, and disposal of hazardous and regulated waste, and collection and disposal of solid waste.

c. The Contractor shall be responsible for meeting manufacturer recommend installation specifications. The Contractor shall perform a local code review of the jurisdictional area where the Lodging Capsule is located and implement any requirements determined to be more stringent than the National Codes indicated in this SOW. A written compliance report shall be provided to the Government upon completion of this code review no later than seven days after the award.

d. Access and Functional Needs: The Contractor shall be responsible for accommodating individuals with functional needs. This includes, at a minimum, the application of Uniform

Federal Accessibility Standards (UFAS) along with any other Federal, state, territorial, commonwealth or local regulations. The facilities within the Lodging Capsule units that shall meet these standards include, but are not limited to, billeting areas, administrative areas, restrooms, shower facilities and hand-washing stations. 15 percent of the facility shall meet the

UFSA standard.

e. Automatic Defibrillators: Automatic External Defibrillators (AEDs) shall be placed in all areas of assembly (i.e., dining facility, MWR, billeting, etc.). AEDs shall be located in proximity to the main entrance door and be marked with a large predominate sign.

f. Restroom Facilities: The Contractor shall provide external restroom facilities with flushing toilets to ensure compliance with all applicable OSHA 29 CFR 1910 and 29 CFR 1926 standards and requirements and all other Federal, state, and local requirements. These units shall be designed and certified for use by the Portable Sanitation Association International. All waste water shall be collected with vacuum trucks and transported offsite and disposed at permitted treatment facilities. When available, public utilities shall be utilized.

g. Shower Facilities: The Contractor shall provide external shower facilities to ensure compliance at a minimum with OSHA 29 CFR 1910 and 29 CFR 1926 as well as UFAS standards. Units shall have hot and cold water and shall be serviced with an ASME rated propane water heater and an anti-scaled valve for user safety. Heated water shall be provided at a minimum of 120 degrees Fahrenheit 24/7. Shower cleaning solution shall be provided for daily disinfecting of shower areas by the tenants if they so choose.

h. External Handwashing Facilities must comply at a minimum with OSHA 29 CFR 1910 and 29

CFR 1926.

i. Linen Services: The Contractor shall provide laundry services and shall ensure that clean, fresh linens (to include top sheet, fitted sheet, two pillowcases, fleece blanket), washcloths and towels are available daily upon request by each occupant. This includes all towels for showers, bedding and any linens for the dining facility. These basic services shall be provided to all occupants and shall be included in the daily IDIQ price.

j. Laundry Services: A drop and fold service for occupants’ personal laundry shall be available for daily drop-off and pick-up. Laundry shall be done separately and individually for sanitation concerns. Drop off and pick up service for occupants shall be provided twice a week with a maximum 48-hour turn-around time. Service shall be included in wrap around services base price. Laundry units do not have to be on site. The Contractor is also authorized to provide self-pay drop off and pick-up laundry service to authorized holders of Non-Occupant Visitor Identification cards. This service shall be provided on a self-pay basis and the Contractor shall accept payment directly from the authorized visitors. No costs associated with providing this service shall be passed on to FEMA.

k. Fencing and Barricades: The Contractor shall provide fencing and barricades around the perimeter of terrestrial lodging area as set forth in the IDIQ. The Contractor shall also provide fencing and barricades around areas which are “off limits” to occupants. Fencing and barricades are required within 48 hours for “phased” setup timeframes, and 72 hours for the rest of the initial setup timeframe. This is to ensure the health and safety of occupants. Fences, barriers, and implemented separation mechanisms shall comply with Federal, state, commonwealth, territorial, and other local regulations as applicable. Building codes, and regulations, as well as any applicable FEMA security requirements as defined by the Joint Field

Office (JFO) Security Officer. All fences or barriers shall comply as a minimum with the requirements set forth in UFAS or the Americans with Disabilities Act or other Federal, state, commonwealth, territorial and or the local requirements. For non-territorial solutions such as barges or ships, the Contractor shall provide fencing and barricades to secure the entrance of the Lodging Capsule site.

l. FEMA COR, Logistics and Safety shall have access to all camp areas 24/7 for no-notice inspection purposes with no limitations.

7.2 Equipment Inventory List

The Contractor shall have the capability to provide assets that can be expanded and reduced based on mission needs of the population. The Contractor shall provide an Equipment Inventory Report weekly to the Contracting Officer and COR. The Equipment Inventory Report shall include all equipment used to erect and operate the Lodging Capsule site. The report shall state if the equipment is owned or leased. The Contractor shall have sufficient equipment available for rapid deployment and preventative maintenance programs to ensure optimum equipment readiness levels always.

a. Power and HVAC Units: The Contractor shall provide power and HVAC as required to power the requirements of the Lodging Capsules. Available site utilities shall be specified in each

Task order. Temporary power and HVAC, when needed, shall be provided via mobile diesel generators and heating and cooling units sized to support the facility as required. Units shall be self-contained, and mobile and over the road transportable. Units shall be sound attenuated with noise levels rated at no higher than 69 dBA and a reasonable distance from the billeting to allow for proper sleep of occupants. Panels and transformers shall be placed as required by the site configuration. Distribution shall be provided with cam lock connectors and sized to applications. GFCI outlet boxes shall be placed throughout the facility as design requires.

Wherever cabling crosses roadways or pedestrian areas, cable ramps shall be used for safety and protection. All electrical equipment shall be Underwriters Laboratories (UL) Listed and rated for National Electrical Manufacturers Association (NEMA) 3R and 4 applications.

Electrical systems shall be installed to National Electrical Codes (NEC) standard by licensed electrical personnel. When required, HVAC shall be provided for all structures to meet different environmental conditions. All mobile HVAC units shall be operated on a digital thermostat control.

b. Environmental Control: The Contractor shall ensure that all facilities within the Lodging

Capsule site are equipped with reverse cycle (Heat and A/C) Environmental Control Units

(ECUs) or comparable environmental control system capable of maintaining the ambient temperature inside the facilities between 68-72 degrees Fahrenheit. Camp shall have adequate drainage in accordance with OSHA 1910.142(a)(1) and shall be of adequate size in accordance with OSHA 1910.142(a)(2).

c. Ablution: The Contractor shall provide a potable water supply, en suite restroom with flushing toilet, shower, and sink, laundry services, and wastewater collection systems at each Lodging

Capsule location. All water supply equipment shall be rated for potable water supply in accordance with ANSI/NSF 42, 53, & 61 standards and applicable EPA and state and local regulations for potable water. Water systems shall be operated in accordance with all Federal, state and local standards and requirements. Water Quality samples shall be obtained as required by the EPA and analyzed at a state certified lab for compliance with Safe Drinking Water Act requirements. All water resting reports shall be emailed to the COR and Contracting Officer no later than 48 hours after request and no later than 48 hours after testing.

d. Wastewater: The Contractor shall ensure that wastewater from showers, laundry, hand-washing stations, restroom/toilet facilities and any other source shall be collected into pump stations and pumped to storage tanks. All on-site wastewater shall be collected. Vacuum trucks shall maintain a service schedule to remove the wastewater from the tanks and transport offsite to dispose of at a permitted treatment facility. The collection and use of gray-water for an-site purposes may be permitted if authorized by local authorities and implemented via a IDIQ modification. Use of Containerized On-Site Wastewater Systems may be used if authorized by the Contracting Officer through the National COR. When available, public utilities shall be utilized.

e. Solid Waste Collection and Disposal (Dumpsters): The Contractor shall provide all necessary solid waste collection and disposal for the Lodging Capsule sites in accordance with EPA 40

CFR 243 and any additional state, and local regulations at least once per day. Lodging Capsule Contractors shall establish recycling programs in accordance with Presidential Executive Order

13423 and have a goal to recycle 35% of waste generated from Lodging Capsule operations.

Collections shall be maintained in a clean and sanitary condition free from rubbish, debris, waste paper, garbage, or other refuse. Items recycled shall include at a minimum the following:

• Toner cartridges

• Batteries

• Scrap metal

• Fluorescent light bulbs

• Paper (white paper, mixed paper, newspaper)

• Cardboard

• Aluminum

• Wood pallets

• Plastic

• Glass

f. Janitorial Services: The Contractor shall provide janitorial services for all components of the

Lodging Capsules. Cleaning solution provided shall be GREEN low Volatile Organic

Compound (VOC) emitting and meet the requirements found on the General Services

Administration (GSA) approved list. Safety Data Sheets (SDS) shall be provided to the safety official. The Contractor shall provide the cleaning products and supplies needed to maintain the sanitary environment.

g. Site Restoration: The Contractor shall demobilize the Lodging Capsule units, clean the site, grade soil (if required), remove and dispose of all garbage and used materials and return the site to its original condition, minus reasonable wear and tear, no later than seven days after the

COR sends the demobilization notice. The Contractor shall meet any special conditions established in the Environmental Health Perspective (EHP) review process for the return of the site to its original conditions.

h. Demobilization or Site Relocation: The Contractor shall have the capability to demobilize or relocate the site outside of harm’s way for immediate redeployment when a threatening situation puts the Lodging Capsule units or responders at risk. The Contractor shall be capable of demobilization or moving assets no later than 24 hours after receiving Contracting Officer’s written notification via email. All associated costs for time and travel from the disaster incident after demobilization of Lodging Capsules shall be incorporated into the overall demobilization costs.

8.0 DAILY LOGS

The Contractor shall provide daily logs to the FEMA COR by 1800. Daily logs shall include:

• Daily occupancy counts

• Summary of any technical direction taken by the Contractor

• Summary of daily menu (if required)

• Meal log containing an entry for each individual dining at the facility. Entries shall record the first & last name, agency, date, time, and meal type (if required).

• Total number of meals served per day (if required)

• Any billeting issues, reports of any medical issues, communicable disease incidents or food poisoning cases, most current water testing samples (when tested)

• Summary of significant changes related to laundry, shower facilities or janitorial issues, update on any contracted solid waste removals (e.g., trash and/or wastewater pickup, etc.)

and any identified environmental compliance issues (e.g., any oil spills/clean ups, etc.)

• The Contractor shall state in report, “no waste transport or environmental compliance issues today” if there is nothing to report

Any discrepancies in reporting or daily logs shall be corrected by the Contractor at the direction of the COR.

9.0 PERIOD OF PERFORMANCE

The period of performance of this IDIQ contract is for one 12-month base period and four 12-month option periods for a total of five years if all options are exercised. Task orders may be placed that may not be complete at the date of IDIQ contract expiration; in this case, these Task orders will remain in full force and effect until complete, despite the IDIQ contract expiration.

10.0 PLACE OF PERFORMANCE

The Contractor shall be able to deliver lodging Capsules and perform required services anywhere within CONUS and OCONUS to include location such as Puerto Rico, U.S. Virgin Islands, Hawaii, Guam, Commonwealth of the Northern Marianas, and American Samoa. Specific locations will be identified on each Task order.

11.0 DELIVERABLES

The Contractor shall prepare the deliverables below and submit them to the entities specified in the chart:

Deliverable

Item

SOW

REF

TYPE WHAT TO INCLUDE

HOW

OFTEN/WHEN

TO WHO

1 7.1 Written

Compliance

Report

Compliance with codes of jurisdictional area

Implementation of requirements determined to be more stringent than the

National Codes indicated in this Statement of Work (see Code

Adherence)

No later than 7 days after task order award

CO, ACO

2 7.2 Equipment

Inventory

All equipment (itemized used to erect and operate each lodging capsule site, whether the equipment is owned or leased

Every Monday no later than

CO

8.0

Daily Log

Daily Occupancy Counts

Summary of any technical direction provided by the

National COR/Task Order

COR and Contractor action taken

•Results of water testing samples (when tested)

•Summary of the daily menu

•Number of meals served per meal per day

•Number, type, and severity of medical incidents

•Summary of any significant changes related to daily…