1.05_PWS_Security_Systems_NSEOD_(REVISED).docx

PERFORMANCE WORK STATEMENT (PWS)

NAVAL SCHOOL EXPLOSIVE ORDNANCE DISPOSAL, EGLIN AFB, FL MAINTENANCE AND SERVICE AGREEMENT FOR INSTALLED SECURITY SYSTEMS

1.0 SCOPE

1.1 The scope of this Performance Work Statement (PWS) is to provide Maintenance and Service for the currently installed, Lenel Controlled Access, electronic security systems (ESS) detailed in Technical Exhibit 1 (TE1). The equipment listed in TE1 are the major components that make up the security systems that operate Common Access Card (CAC) reader doors and gates, Closed Circuit Television (CCTV) video monitoring systems, and intercom systems installed throughout the buildings at Naval School Explosive Ordnance Disposal (NAVSCOLEOD). This list is not all inclusive. Maintenance and Service must be included for any hardware/software not listed on TE1 that supports any of these ESS to include operating system updates as needed to maintain system functionality.

2.0 PERIOD OF PERFORMANCE

2.1 Base Year: 1 MAR 2026 to 28 FEB 2027

2.2 Option Year 1: 1 MAR 2027 to 28 FEB 2028

2.3 Option Year 2: 1 MAR 2028 to 28 FEB 2029

2.4 Option Year 3: 1 MAR 2029 to 28 FEB 2030

2.5 Option Year 4: 1 MAR 2030 to 28 FEB 2031

3.0 BACKGROUND

3.1 NAVSCOLEOD has the mission of training officers and enlisted personnel of the U.S. Navy, Marine Corps, Army, Air Force, certain DoD civilian personnel and select international military students the most current procedures for the location, identification, render safe, recovery, technical evaluation, and disposal of conventional surface and underwater ordnance, both foreign and domestic. Historically NAVSCOLEOD has used contractor support services to help accomplish their designated mission.

4.0 ACRONYMS

5.0 GENERAL REQUIREMENTS

5.1 The Contractor shall provide maintenance and service for the currently installed, Lenel Controlled Access electronic security systems with the capacity to create badging and equipment (hardware, software, and firmware) listed in the attached Technical Exhibit 1 (TE1) and as outlined in paragraph 1.0 of this PWS.

5.2 The Contractor shall be a certified Lenel dealer, with access to Lenel technical support, authorized to work on the installed Lenel systems under the current license file, and able to maintain the current Lenel security management systems warranties.

5.3 The Contractor is required to install Lenel Software Upgrade and Support Plan (SUSP) updates for the currently installed NAVSCOLEOD access control, CCTV, and intercom systems. Maintenance and service shall include software/firmware patches and upgrades to all associated software/firmware to include operating system software, system and equipment associated drivers or firmware, as well as any equipment hardware and software/firmware reconfiguration, reprograming, repair or replacement necessary to maintain the systems in working order. Maintenance and service shall include replacement of software and hardware that have reached the end of their service life and are no longer upgradable.

5.4 Maintenance and service shall include unlimited service calls during normal business hours, 7:30 AM – 5:00 PM, Monday through Friday-excluding weekends and holidays.

5.4.1 The Contractor is required to respond to service calls within four (4) hours, to repair CAC operated gates and doors.

5.4.2 The Contractor is required to respond to service calls within eight (8) hours, to repair CCTV or Intercom systems.

5.4.3 The Contractor shall provide telephone technical support 24 hours a day, seven days a week including holidays.

5.5 The Contractor shall provide loaner equipment in the event that repair parts must be ordered in order to minimize system downtime and keep the systems operational while waiting for replacement parts.

5.6 The Contractor shall be responsible for any costs associated with annual Lenel software or operating system software license requirements.

5.7 Maintenance and service shall include the necessary labor, travel and expenses to repair or replace any faulty equipment (listed in or associated with TE1) or reconfigure/reprogram any associated hardware or software.

5.8 The Contractor shall functionally test the covered equipment and equipment directly associated with the systems within 30 days of contract award and quarterly thereafter. Tests and inspections will be fully documented and copies must be provided to the Designated Government Representative (DGR) within 30 days of the inspection.

5.9 The Contractor shall be responsible for updating the Equipment List, provided in TE1, as equipment is removed, replaced, upgraded or otherwise changed. Any changes to the installed equipment list shall be provided to the DGR.

5.10 The contractor shall coordinate with the DGR to provide initial training at no charge on any modification or update to a system that changes the functionality of the system.

5.11 The contractor is responsible for maintaining a clean work site by removing trash and debris associated with their work.

6.0 GOVERNMENT FURNISHED EQUIPMENT, SUPPLIES AND SERVICES

6.1 No government furnished equipment, supplies or services will be provided to the contractor for this maintenance and service contract.

7.0 MANAGEMENT AND AUTHORITY

7.1 Management Support. The Contractor shall designate an individual as the Project Manager (PM) to be the point of contact for the DGR and COR for matters concerning this contract.

7.2 All work, including quarterly testing, will be coordinated through the DGR located in the NAVSCOLEOD Range Operations Division.

8.0 SAFETY AND QUALITY CONTROL REQUIREMENTS

8.1 Quality Control. The Contractor shall provide and maintain a quality management system, which includes an assessment of the Contractor’s quality management process, process controls, inspections, and testing. The Contractors Quality Control Plan should be focused on preventing, minimizing, and detecting defects in the installed security systems.

8.2 Quality System Plan. The quality system procedures, documentation, and data that comprise the system shall be incorporated into a Quality System Plan. Existing quality documents that meet the requirements of this Contract may continue to be used. The Contractor shall also establish a quality control function within the organization to monitor quality. At a minimum, the plan shall include:

8.2.1 An inspection system covering all the services provided in this PWS. It must specify the areas to be inspected on either a scheduled or unscheduled basis and how often inspections will be accomplished.

8.2.2 Methods for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

8.2.3 On-site records of all inspections conducted by the Contractor and necessary corrective actions taken. These records must be made available to the Government as requested.

9.0 NON – PERSONAL SERVICES

9.1 The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage and supervise its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the KO or COR immediately.

10.0 SECURITY REQUIREMENTS

10.1 The Contractor is responsible for ensuring all contract employees (prime or sub) are properly vetted through the National Crime Information Center (NCIC), and all required Eglin access procedures are followed to ensure employee(s) are issued an Eglin AFB pass or badge for installation access. Process requires each employee to complete an Eglin Affidavit, and Visit Request completed by the Prime/Sub. Visit request must be accomplished on company letterhead and signed by a company representative. The letter must reflect contract numbers, contract dates, names of employees, and NAVSCOLEOD contract POC. Visit request and employee(s) affidavits must be forwarded to the NAVSCOLEOD Security Office (tiffany.niles@navy.mil) via the SAFE Program (https://safe.amrdec.army.mil/safe). Affidavits and visit request must be forwarded NLT 10 work days prior to work performance. For forms and questions contact: (850) 882-6506/7698/8329. This contracted service does not require access to classified materials.

10.2 Identification Badges and Passes: All Contractor employees shall obtain, and display required employee passes in accordance with local base policy and instructions. The Contractor shall submit to the DGR, prior to the performance start date, an estimate of the number of personnel expected to implement the contract. The Government will issue badges without charge. Each employee shall provide the information requested for the badge and shall wear the Government-issued badge over the front of their outer clothing, visible and above the waist. Government-issued employee identification will be worn at all times while on the installation and provided for inspection when requested by management, security, or police personnel. Passes and badges issued by the Contractor to their employees are in addition to the requirements of the Government for employee identification. Lost Government badges must be reported immediately to the issuing office. The Contractor shall be responsible for ensuring all departing Contractor employees are out-processed, to include turn-in of Government issued identification badges. When an employee leaves the Contractor's service, the employee's identification card shall be returned to the DGR upon their departure. The DGR will have and exercise full and complete control as to grant or denying Government issued identification badges. It shall be the Contractor's responsibility to account for all Government identification badges issued to its contracted employees.

11.0 SMOKING/DRUG/ALCOHOL POLICY

11.1 Smoking/Alcohol Policy: The contractor shall comply with local command smoking policies and workforce requirements. The contractor shall also comply with all Federal drug-free workplace and work force requirements and local command policies. Copies of both policies will be provided to the contractor by the local command Administrative Officer (AO) at performance start date.

11.2 Drug Policy: The contractor shall comply with all applicable Federal statutes, laws, and regulations to implement a Drug Free Workplace Program (DFWP).

12.0 TECHNICAL POINT OF CONTACTS

12.1 Contracting Officer (KO) TBD

12.2 Client Representative (CR) & Contracting Officer Representative (COR) Name: Tim Vonderharr Address: Center for EOD and Diving 350 South Craig Road City, State, Zip: Panama City, FL 32407 Office Phone: (850) 230-7262, Cell Phone: (850) 532-5577, FAX: (850) 636-6205 E-mail: tim.vonderharr@navy.mil

12.3 Designated Government Representative (DGR), Technical Assistant (TA), and Quality Assurance Evaluator (QAE) Name: Robert Wimmer Address: B8840 Range Rd.

City State Zip: Niceville, FL 32578 Phone: (850) 882-3549, Cell (850) 305-3567 Email: robert.c.wimmer@navy.mil

13.0 TECHNICAL EXHIBITS