1-A. Bonfire Procurement Portal Instructions.pdf

PDF 179 KB Posted

Attached to
Workforce Management Replacement Consultant
Solicitation number
FY26-RFP-17
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document contains procurement portal instructions for the City of Charlotte, North Carolina, in connection with a consultant services opportunity for Workforce Management System replacement. The City is seeking a consultant to assist with replacing its existing WFM software platform (Service Suite version 9.8.1), which is currently used across all service areas managed by the water utility department, including residential and commercial properties throughout Charlotte. All solicitation questions must be submitted electronically through the Bonfire procurement portal's Vendor Discussions section under the respective project. Vendors must submit their proposals electronically via the Bonfire portal at https://charlottenc.bonfirehub.com/opportunities, with submissions required to be uploaded, submitted, and finalized prior to the posted project due date. The City recommends allowing at least one week prior to the deadline to complete the submission process.

The Bonfire procurement portal is accessible through Microsoft Edge, Google Chrome, or Mozilla Firefox, with Javascript and browser cookies enabled. Vendors requiring technical assistance can access Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, contact the support team at Support@GoBonfire.com, or call 1-800-354-8010. A five-minute training video on vendor registration and submission is available on the Bonfire support website. The document does not specify pricing terms, contract duration, award dates, or other detailed procurement parameters, as it serves solely as instructional guidance for portal access and submission procedures.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The

City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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