1-A. Bonfire Instructions Procurement Portal FINAL.pdf

PDF 118 KB Posted

Attached to
Ready Mix Concrete and Bulk Cement
Solicitation number
269- 2026-203
Issued by
Mecklenburg County, Cleveland Town, North Carolina

About this file

Bonfire Procurement Portal Instructions

This document provides technical and procedural guidance for the City of Charlotte Procurement Portal, specifically addressing vendor submission and communication protocols for solicitation opportunities. The file outlines that all solicitation questions must be submitted electronically through the Vendor Discussions section of the Bonfire Hub portal at https://charlottenc.bonfirehub.com. All bid submissions must be uploaded, submitted, and finalized through the same portal prior to each project's posted deadline, with the City recommending vendors allow at least one week before the submission deadline to account for upload times and potential technical delays associated with large file sizes and internet connectivity variations.

The portal is accessible through Microsoft Edge, Google Chrome, or Mozilla Firefox with Javascript and browser cookies enabled. Technical support is available through Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, via email at Support@GoBonfire.com, or by telephone at 1-800-354-8010. Vendors new to the platform may reference a five-minute training video titled "Vendor Registration and Submission" available on the Bonfire Vendor Support website to familiarize themselves with the system before initiating their submissions.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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