Amendment 2 - Industry Day Presentation.pdf
PDF 847 KB Posted
- Solicitation number
- 07212025_FSATMI
About this file
This document is a Request for Information (RFI) for the Federal Student Aid (FSA) Technology Modernization Initiative Industry Day, scheduled for August 22, 2025. The event aims to engage industry vendors in discussing technology modernization challenges, strategies, and capabilities across eight key topics: current state challenges, modernization strategy and architecture, data infrastructure, system reliability, customer experience, data analytics, cybersecurity, and acquisitions.
The RFI provides key dates for potential respondents: August 27 at 12:00 pm EST is the deadline for submitting additional questions, September 5 will see responses posted on SAM.GOV, and September 22 at 8:00 am EST is the deadline for RFI responses. Vendors are encouraged to provide partial, focused responses that highlight specific challenges and proposed solutions, with an emphasis on clear details, actionable implementation steps, and measurable outcomes. The event will be recorded and made publicly available, and participation is voluntary and not reimbursable.
View the file
Other files
Show all 12
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
August 22, 2025
FSA TECH MODERNIZATION
INITIATIVE INDUSTRY DAY
| Notice: | FSA’s | Technology | Modernization | Industry | Day | is | being | recorded. | By | registering, | accessing | the | Zoom | link | provided, | and | participating | in | ||
| the | event, | you | are | agreeing | to | be | recorded. | The | recording | will | be | posted | on SAM.gov and | made | available | for | viewing | by | the | public. |
| Participation | in | Industry | Day | is | strictly | voluntary, | and | your | participation | and | expenses | are | not | reimbursable. |
| All | vendors | are | strongly | encouraged | to | actively | engage | in | the | event, | ask | questions, | share | thoughts, | offer | suggestions, | etc. | to | help | ensure | the |
| Government | has | a | full | understanding | of | industry/market | dynamics/capabilities, | innovations, | best | practices, | risks, | and | trends. |
http://sam.gov/
WELCOME: RUN OF SHOW
Kaegy P. | 10:00 - 10:05 am
WELCOME: ACQUISITIONS
Calvin M & Elizabeth W. | 10:05 - 10:10 am
WELCOME: CTO
Davon T. | 10:10 – 10:15 am
HIGH-LEVEL OVERVIEW OF
CURRENT STATE
Jason B. | 10:15 – 10:30 am
AID LIFE CYCLE
!"#$%F%'' !(()*+#,*-F .%(#/0%F,1*'23$'%0%F, !"#$%FG(F)"*F+%H"-"%.# I%*%01$F231.4
5676F8%-10#9%.#F 3:F;*<H1#"3.
7H=33$4
I%*%01$FL30?@7#<*A
B01.#4
!"#$%FG( 8"0%H#F231.4
II;2
C%0?".4
!"#$%F(GG D;)2
I".1.H"1$F)"*F C1H?1E%
G.F7H=33$
B01H%
+%-1A9%.#
8%:%09%.#
I30F%101.H%
G#=%0
8%:1<$#
I%*%01$F231.F7%0H"H%04
II;2F2%.*%04FIFB<101.#AF
)E%.H"%4
I30E"H%.%44
J1.H%$$1#"3.4
8"4H=10E%
7#<*%.#F231.FI30E"H%.%44
8%F#F J3$$%H#"3.
C1"*F".FI<$$
45! 6F,%$($*'% !$+7*,%+,3$% 6F,%$($*'% !$+7*,%+,3$%
C%0?".4F7%0H"H%0
D;)2F7%0H"H%04
I)I7)O
SYSTEMS SUPPORTING THE AID LIFE CYCLE
F'
!0.1'2'//
3'
1.
+$4
!77+"*.5"82 9'7.):'25;"/<61/':'25
#!ABCD
ECD
EF*!A
EF*A
HCI-
CBD .DL!D
"I! EMNMOP45LSPT5DMO89:MO-EMNMOP45LSPT5DMO89:MO-
;ICDCMO<9T- !A"D
EAD
EDB5CPO=TMO5"STTM:=
CUSTOMER SYSTEM CONTEXT
!"#$%FGGF($)*+H+(-.+F($-(I$
0+123*1#G#(.$4%)05$161.#G$
1#(I1$2F**F7#*$8F**#19F(I#(8#$
.F$."#$%31.FG#*$F($-$:-*+#.6$F;$
.F9+81$+(8<3I+(H=$23.$(F.$<+G+.#I$
.F=$L#I#*-<$?F-($@#*:+8#*$ -11+H(G#(.1=$2-<-(8#$
(F.+;+8-.+F(1=$G3<.+A6#-*$2-<-(8#$ *#G+(I#*1=$-(I$8<F1#F3.$<#..#*1B
#$%F'(%)*)+H
!H
$I
!0
!"#$%31.FG#*$132G+.1$+(;F*G-.+F($
."*F3H"$0%%$.F$8*#-.#$-$31#*(-G#$ 4L@C$M05$-(I$9-117F*I$7"+8"$-<1F$ 1#*:#1$-1$."#+*$#<#8.*F(+8$1+H(-.3*#B$
0%%$1#(I1$-$1#83*#$8FI#$.F$."#$
%31.FG#*$-1$9-*.$F;$."#$.7FA;-8.F*$
-3."#(.+8-.+F(B
C;.#*$F2.-+(+(H$-($L@C$M0=$."#$
%31.FG#*$8FG9<#.#1$."#$L*##$
C99<+8-.+F($;F*$L#I#*-<$@.3I#(.$C+I$
4LCL@CN5$$31+(H$."#$0%%$7#21+.#$
@.3I#(.C+IBHF:B$
%H!(H 1)()
!"#$%31.FG#*$:+1+.1$L@C!1$0+H+.-<$-(I$
%31.FG#*$%-*#$40%%5$7#21+.#=$
@.3I#(.C+IBHF:=$.F$<#-*($-2F3.$
;+(-(8+-<$-+I$F9.+F(1=$(-:+H-.#$
."*F3H"$."#$8F<<#H#$I#8+1+F(AG-F+(H$
9*F8#11=$-99<6$;F*$;#I#*-<$-+I=$-(I$
*#9-6$1.3I#(.$<F-(1B$
!"#$%31.FG#*$G31.$8FG9<#.#$-(I$
1+H($-($#<#8.*F(+8$G-1.#*$
H*FG+11F*6$IF.#$4#GHI5=$
9*F:+I#I$26$0%%=$2#;F*#$."#+*$
@8"FF<$G-6$+(+.+-.#$I+123*1#G#(.$
F;$."#+*$0+*#8.$?F-(B
!"#$%31.FG#*$*#8#+:#1$-$8#(.*-<+J#I$
-(I$+(.#H*-.#I$:+#7$F;$."#+*$!+.<#$MO$
C+I$+(;F*G-.+F($."*F3H"$."#$
@.3I#(.C+IBHF:$7#21+.#B
!"#$%31.FG#*$+1$F2<+H-.#I$.F$132G+.$
-(6$I#GFH*-9"+8$I-.-$8"-(H#1$.F$
."#+*$L#I#*-<$?F-($@#*:+8#*415B
L"#($-$%31.FG#*$I*F91$2#<F7$;3<<A
.+G#$1.-.31=$H*-I3-.#1=$F*$<#-:#1$
18"FF<=$."#$-11+H(#I$L#I#*-<$?F-($
@#*:+8#*$1#(I1$."#G$M+<<+(H$-(I$
IF.+;+8-.+F($?#..#*1$;F*$*#9-6G#(.B
L"#($-$<F-($#(.#*1$*#9-6G#(.$
1.-.31=$."#$%31.FG#*$G-F#1$<F-($
9-6G#(.1$."*F3H"$."#+*$L#I#*-<$ ?F-($@#*:+8#*!1$7#21+.#=$:+-$
9"F(#=$F*$26$G-+<B
L"#($(#8#11-*6=$."#$%31.FG#*$
G-6$-99<6$.F$8F(1F<+I-.#$G3<.+9<#$ 1.3I#(.$<F-(1$+(.F$F(#$8F(1F<+I-.#I$
0+*#8.$?F-(B$
L"#($."+1$"-99#(1=$."#$L#I#*-<$ ?F-($@#*:+8#*$8#*.+;+#1$."#$
3(I#*<6+(H$<F-($9-6F;;$-GF3(.1$
-(I$+(+.+-.#1$9-6F;;$.*-(1-8.+F(1$;F*$
."#$<F-(1$2#+(H$8F(1F<+I-.#IB
N(I#*$8#*.-+($8+*83G1.-(8#1=$."#$
%31.FG#*$G-6$O3-<+;6$;F*$<F-($
I+18"-*H#=$;F*H+:#(#11=$F*$ 8-(8#<<-.+F(B$!F$+(+.+-.#$."+1$
9*F8#11=$."#$%31.FG#*$132G+.1$-($
-99<+8-.+F($.F$."#+*$L#I#*-<$?F-($
@#*:+8#*B$
C;.#*$."#$LCL@CN$;F*G$+1$132G+..#I$
-(I$9*F8#11#I=$."#$%31.FG#*$8-($
-88#11$."#$LCL@CN$$@32G+11+F($
@3GG-*6B$M.$+(8<3I#1$."#$#1.+G-.#I$
#<+H+2+<+.6$;F*$-$L#I#*-<$H#<<$P*-(.$-(I$ ;#I#*-<$1.3I#(.$<F-(1=$."#$@.3I#(.$C+I$
M(I#Q$4@CM5=$-(I$7"#."#*$."#$%31.FG#*$
"-1$2##($1#<#8.#I$;F*$:#*+;+8-.+F(B
-5$M($."#$#:#(.$F;$-$<F-($I#;-3<.$F*$
H*-(.$F:#*9-6G#(.=$."#$%31.FG#*$
31#1$."#$0#2.$G-(-H#G#(.$ %F<<#8.+F($@61.#G$40G%@5$7#21+.#$ .F$-88#11$+(;F*G-.+F($19#8+;+8$.F$
."#+*$8+*83G1.-(8#B$
25$!"#$%31.FG#*$G-6$G-F#$<F-($
9-6G#(.1$."*F3H"$0G%@$2#;F*#$
"+1R"#*$I#;-3<.#I$<F-($+1$1#(.$.F$."#$ 0#2.$%F<<#8.+F(1B
MF**F7#*$
%F**#19F(I#(8#
0#GFH*-9"+8$0-.-R$
M+<<+(H$-(I$
IF.+;+8-.+F($?#..#*1
?F-($H-6G#(.
?F-($%F(1F<+I-.+F($ S#O3#1.R S#19F(1#
?F-($0+18"-*H#$ C99<+8-.+F(R S#19F(1#
0#;-3<.#I$?F-($H-6G#(.
%F<<#8.+F($N9I-.#1
0#;-3<.$?F-(1$;F*$%F<<#8.+F(1
.23456789 %:34769 .5;47<49 #=L?8L6
!"+1$I+-H*-G$I#9+8.1$"F7$
%31.FG#*1$+(.#*-8.$7+."=$
-(I$#Q8"-(H#$I-.-$7+."=$ L#I#*-<$@.3I#(.$C+I$4L@C5=$ +.1$161.#G1=$-(I$1.-F#A "F<I#*1$."*F3H"F3.$."#$ C+I$?+;#$%68<#B$$
%31.FG#*1$-*#$."F1#$
+(I+:+I3-<1$+(.#*#1.#I$+($ L@C$-(I$+.1$1#*:+8#1=$ +(8<3I+(H$83**#(.$-(I$ 9*F19#8.+:#$-+I$ *#8+9+#(.1=$9-*#(.1$R H3-*I+-(1=$-(I$."#$932<+8$
-.$<-*H#B$%31.FG#*1$
*#8#+:#$!+.<#$MO$-+I$.F$
-..#(I$@8"FF<1=$-(I$
+(8<3I#$2F**F7#*1$F;$ 0+*#8.$?F-(1$-(I$H#*F+(1$ ?F-(1=$H*-(.##1$F;$H#<<$ P*-(.1=$L#I#*-<$
@399<#G#(.-<$TI38-.+F(-<$
)99F*.3(+.6$P*-(.$ 4L@T)P5=$!#-8"#*$
TI38-.+F($C11+1.-(8#$;F*$
%F<<#H#$-(I$U+H"#*$
TI38-.+F($4!TC%U5=$-(I$
M*-O$-(I$C;H"-(+1.-($
@#*:+8#$P*-(.$4MC@P5=$-(I$
9-*.+8+9-(.1$F;$."#$
L#I#*-<$LF*F$@.3I6$
9*FH*-GB
"7?7;@
%4LA7B5C@78
O#*1+F($VBP$$-1$F;$XYRR[R\X\]
0#;-3<.$S#1F<3.+F($M(;F*G-.+F("%& M7@78LC9"5L;
%78N=F78
0#;-3<.#I$?F-($H-6G#(."(' -5$L@C$+1$+I#(.+;6+(H$-$;#I#*-<$
9-*.(#*$.F$1399F*.$."#$8F<<#8.+F($ F;$I#;-3<.#I$<F-(1$+($<+(#$7+."$
HF:#*(G#(.$#;;+8+#(86$9*+F*+.+#1$
+I#(.+;+#I$26$."#$0#9-*.G#(.$F;$
PF:#*(G#(.$T;;+8+#(86B
25$!"#$%31.FG#*$G-6$G-F#$
I#;-3<.$*#1F<3.+F($9-6G#(.1$
."*F3H"$H-6BHF:B
85$!"#$0#2.$%F<<#8.F*$7+<<$F##9$ L@C$+(;F*G#I$F;$I#;-3<.#I$<F-(1$ 26$1#(I+(H$39I-.#1$;F*$9-6G#(.1=$
-IS31.G#(.1=$-88F3(.$8"-(H#1=$
-(I$-$13GG-*6$F;$%31.FG#*$
F3.*#-8"$#;;F*.1$.F$0G%@B
()-!G*)+H
L
!"#$0%%$161.#G$1#(I1$.#Q.$-(I$
#G-+<$8FGG3(+8-.+F(1$.F$
%31.FG#*1$8F(.-+(+(H$
+(;F*G-.+F($F($."#+*$LCL@CN$
-(I$1.3I#(.$<F-(1B
!"#$%31.FG#*$G-6$*#O3#1.$-(I$
*#8#+:#$+(;F*G-.+F($."F3H"$0%%!1$ :+*.3-<$-11+1.-(.=$$C+I-(N=$-1$7#<<$ -1$:+-$#G-+<=$9F1.-<$G-+<=$F*$26$
8-<<+(H$RAYXXAVAL#IAC+I=$-$
1.*#-G<+(#I$1+(H<#$8F(.-8.$8#(.#*$ #(.*6$9F+(.$1399F*.#I$26$-$
8F(:#*1-.+F(-<$+(.#*-8.+:#$:F+8#$ *#19F(1#$8-9-2+<+.6B$
!+.<#$MO$
C+I$
M(;F*G-.+F(
LCL@CN$$@32G+11+F($@3GG-*6 T<#8.*F(+8$
G-1.#*$
H*FG+11F*6$
IF.#
L@C$M0$ C99<+8-.+F(R S#19F(1#
L+(-(8+-<$ C+I$
M(;F*G-.+F(
%31.FG#*$
M(O3+*+#1
LCL@C$
C99<+8-.+F(
MF**F7#*$
%F**#19F(I#(8#
-7835;LCC:9$@7;4=H=LIC79
$;H586L4=5;9J-$$O
.2345678
.I#
.I##..
%:3476
DIRECT LOAN SYSTEM CONTEXT
!"#$%FG()*+,F-.)I0+1G+2GFI#3)G+4I31G.F0"1I
51FI+6$0"7"0-+8"9)
8"IFI$"F9+:);1G0#
F#
+HH
F'.+I(')*
F<+=L!+#)I?#+F+51FI+6$0"7"0-+8"9)+01+
0%)+8)?)GF9+51FI+@)G7"$)G+A%"$%+
"I$9B?)#+0%)+"I31G.F0"1I+G)CB"G)?+01+
#)G7"$)+I)A9-+1G"("IF0)?+!"G)$0+51FI#M
N<+2%)+8)?)GF9+51FI+@)G7"$)G+#)I?#+
0%)+@)G7"$)G+6$0"7"0-+8"9)+01+=L!+0%F0+
;G17"?)#+!"#$%FG()*+,F-.)I0+01+
@)G7"$)G+1G+2GFI#3)G+"I31G.F0"1IM
#*+F* 0'F'
2%)+=1..1I+LG"("IF0"1I+FI?+
!"#NBG#).)I0+F=L!<+#-#0).G#+51FI+
!"#0G"NB0"1I+HI("I)+F5!H<+F##"(I#+I)A+
!"G)$0+51FI#+01+0%)+8)?)GF9+51FI+
@)G7"$)GM
F<+4I+0%)+)7)I0+13+F+91FI+?)3FB90*+0%)+8)?)GF9+51FI+
@)G7"$)G+#)I?#+?)3FB90)?+91FI#+01+0%)+!)N0+
IFIF().)I0+FI?+=199)$0"1I+@-#0).+F!I=@<M
N<+J%)I+I1+91I()G+"I+?)3FB90*+!I=@+#)I?#+G)%FN"9"0F0)?+
!"G)$0+51FI#+NF$O+01+0%)+8)?)GF9+51FI+@)G7"$)G+01+
G)#B.)+#)G7"$"I(M
8@6+"#+"?)I0"3-"I(+F+3)?)GF9+
;FG0I)G+01+#B;;1G0+0%)+
$199)$0"1I+13+?)3FB90)?+91FI#+"I+
9"I)+A"0%+(17)GI.)I0+
)33"$")I$-+;G"1G"0")#+"?)I0"3")?+
N-+0%)+!);FG0.)I0+13+
L17)GI.)I0+H33"$")I$-M
2%)+8)?)GF9+51FI+@)G7"$)G+
#)I?#+3"9)#+$1I0F"I"I(+91FIM
9)7)9+?)0F"9#+01+N@5!@M+2%"#+
31G.#+0%)+NF$ON1I)+13+8@6!#+
91FI+"I31G.F0"1I+?F0F#)0+FI?+
;G17"?)#+$B#01.)G#+A"0%+B;M
01M?F0)+91FI+"I31G.F0"1I+#B$%+
F#+0%)+51FI+4I31G.F0"1I+31G+
@)G7"$"I(+F54@<+:)CB)#0+8"9)+1G+
51FI+:);1G0"I(+@BN."00F9+8"9)M+
2%)+8)?)GF9+51FI+@)G7"$)G+#)I?#+0%)+
A)9$1.)+9)00)G+$1GG)#;1I?)I$)+01+
0%)+=B#01.)G+A%1#)+91FI#+0%)-+A"99+
N)+#)G7"$"I(M+2%)+8)?)GF9+51FI+
@)G7"$)G+#)G7)#+F#+0%)+;G".FG-+;1"I0+
13+$1I0F$0+A"0%+0%)+=B#01.)G+
G)(FG?"I(+0%)"G+91FI+#)G7"$"I(+I))?#M
F<+2%)+8)?)GF9+51FI+@)G7"$)G+
#)I?#+F+51FI+:);F-.)I0+
@$%)?B9)+01+0%)+=B#01.)G+0%F0+ #0F0)#+A%)I+0%)+3"G#0+;F-.)I0+
"#+?B)*+0%)+IB.N)G+FI?+
3G)CB)I$-+13+;F-.)I0#*+FI?+
0%)+F.1BI0+13+)F$%+;F-.)I0M
N<+2%)+=B#01.)G+#)I?#+91FI+
;F-.)I0#+01+0%)+8)?)GF9+51FI+
@)G7"$)G+F$$1G?"I(+01+0%)+ G);F-.)I0+#$%)?B9)M
F<+2%)+=B#01.)G+#BN."0#+F+
91FI+$1I#19"?F0"1I+F;;9"$F0"1I+
0%G1B(%+8@6!#+!"("0F9+FI?+
=B#01.)G+=FG)+F!==<+A)N#"0)*+
@0B?)I06"?M(17M++
N<+!==+#)I?#+0%)+$1I#19"?F0"1I+
F;;9"$F0"1I+01+0%)+8)?)GF9+51FI+
=1I#19"?F0"1I+LG"("IF01G+31G+
F;;G17F9M
F<+2%)+8)?)GF9+51FI+=1I#19"?F0"1I+LG"("IF01G+#)I?#+F+
$)G0"3"$F0"1I+G)CB)#0+01+0%)+BI?)G9-"I(+91FI+%19?)G#M+
N<+2%)+8)?)GF9+51FI+@)G7"$)G+G);1G0#+91FI#+$91#)?+
0%G1B(%+$1I#19"?F0"1I+01+N@5!@+FI?+G)#197)#+FI-+
BI?)G;F-.)I0#+1G+17)G;F-.)I0#+1I+$91#)?+91FI#M+
2%)+NF0"1IF9+@0B?)I0+51FI+!F0F+
@-#0).+FN@5!@<+#)I?+HIG199.)I0+
:);1G0"I(+?F0F+FI?+HO"0+=1BI#)9"I(+
=1.;9)0"1I+?F0F+01+0%)+8)?)GF9+51FI+
@)G7"$)G+A%"$%+"#+B#)?+01+?)0)G."I)+
A%)I+=B#01.)G+91FI+G);F-.)I0+
#%1B9?+$1..)I$)M
12345678
51FI+6##"(I.)I0
HIG199.)I0+:);1G0"I(+P+HO"0+=1BI#)9"I(+=1.;9)0"1I#
@)G7"$)G+ 6##"(I.)I0+
=1GG)#;1I?)I$)
51FI+
:);F-.)I0+ @$%)?B9)
=)G0"3"$F0"1I++:)CB)#0
=1I#19"?F0"1I+",F"?+4I+8B99Q+:);1G0#
!)3FB90+51FI+6##"(I.)I0
:)%FN"9"0F0)?+51FI
!987:4-H5;<- #=3476- 15<47L4- !9;?8;6
2%"#+?"F(GF.+?);"$0#+
%1A+8)?)GF9+51FI+
@)G7"$)G#+"I0)GF$0+A"0%*+
FI?+)O$%FI()+?F0F+A"0%*+
8)?)GF9+@0B?)I0+6"?+
F8@6<*+"0#+#-#0).#+FI?+
#0FO)%19?)G#+
0%G1B(%1B0+0%)+6"?+5"3)+ =-$9)M++
8)?)GF9+51FI+@)G7"$)G#+
%FI?9)+0%)+N"99"I(+FI?+
10%)G+#)G7"$)#+
F##1$"F0)?+A"0%+3)?)GF9+
?"G)$0+91FI#M+
2%)+8)?)GF9+51FI+
=1I#19"?F0"1I+LG"("IF01G+
"#+F+8)?)GF9+51FI+
@)G7"$)G+0%F0+F##"#0#+
A"0%+91FI+$1I#19"?F0"1I+
)331G0#M+
H7?7<@
#4;A7B5C@78
15<4;9<3-.7835<;CC=-
"@7<49M9;NC7-
"<M586;495<-F.""G
#=3476
R)G#"1I+SMT++F#+13+SUVUPTPS
51FI+
,F-.)I0
!"G)$0+51FI+!F0F+8"9)#
!(1#
H(#
)#H!#
!11
11I!
8"IFI$"F9+:);1G0#%'
=1I#19"?F0"1I+6;;9"$F0"1I*"
=1I#19"?F0"1I+ 6;;9"$F0"1I
!)3FB90+51FI#+
31G+=199)$0"1I#
H7@78;C-H5;< #78J9:78
F<+2%)+8)?)GF9+51FI+@)G7"$)G+#)I?#+3"IFI$"F9+G);1G0#+01+
0%)+8"IFI$"F9+IFIF().)I0+@-#0).+F8I@<+#B$%+F#+
L)I)GF9+5)?()G+@B..FG-+3"9)#+31G+;1#0"I(+X1BGIF9+
)I0G")#+"I+0%)+L)I)GF9+5)?()GM
N<+8I@+#)I?#+3"IFI$"F9+G);1G0#+NF$O+01+0%)+8)?)GF9+51FI+
@)G7"$)G+#B$%+F#+2G)F#BG-+$1I3"G.F0"1I+3"9)+31G+91FI+
G)$1I$"9"F0"1IM
H5;<-15<35C9@;495<- I89?9<;458
SYSTEM ACRONYMS
Acronym System Name AIMS Access & Identity Management System
BPOs Business Process Operators
COD Common Origination and Disbursement
DCC Digital Customer Care
DMCS Debt Management Collection System
DSP Data Streaming Platform eCDRA Electronic Cohort Default Rate Appeals
| EDMAPS Enterprise | Data | Management | and | Analytics |
| Platform | Services |
EDWA Enterprise Data Warehouse and Analytics
FAFSA® Free Application for Federal Student Aid
FMS Financial Management System
FPS FAFSA Processing System
Acronym System Name FTI-DM Federal Tax Information Datamart
FTIM Federal Tax Information Module
HEAL Health Education Assistance Loan
HOPS HEAL Online Processing System
MDM Master Data Management
NGDC Next Generation Data Center
NSLDS National Student Loan Data System
Partner Connect
FSA Partner Connect
PAS Person Authentication Service
PEPS Postsecondary Education Participants System
Q&A WITH PANEL
| CTO: | Davon | T., | Steve | M., | Jason | B. |
| Program: | Linh | V., | Nate | C. |
| Services: | Sierra | B., | Sean | C. |
| TechOps: | Drew | W. |
| Security: | Fernando | D. | ||
| Data: | Ryan | Y., | Jason | B. |
AI: Abraham M.
10:30 – 12:25 pm
Q&A TOPICS | 15 MINUTES PER TOPIC
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
8. Acquisitions
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
| 1. Current | State | and | Challenges | ||
| 2. Overall | Modernization | Strategy | and | Architecture | |
| 3. Streamlining | and | Integrating | Data | Infrastructure | |
| 4. Improving | Reliability | and | Stability | of | Systems |
| 5. Enhancing | Customer | Experience | and | Self-Service | Capabilities |
| 6. Liberating | Data | Analytics | for | Decision | Making |
| 7. Strengthening | Cybersecurity | and | Data | Privacy |
CLOSING: WHAT’S NEXT
Linh V. & Pennie S. | 12:25 – 12:30 pm
CLOSING: KEY TAKEAWAYS
RFI Responses:
| • Not | expected | to | respond | to | every | section | of | this | RFI: | Partial | responses | highlight | a | few |
| selected | challenges | and | how | to | address | them | are | highly | valued. |
| • Specific | details: | Provide | clear | and | specific | information | about | your | proposed | solutions, |
| including | any | relevant | data, | examples, | or | case | studies. |
| • Actionable | steps: | Outline | the | steps | required | to | implement | your | solutions, | including | timelines, |
| resources | needed, | and | potential | challenges. |
| • Measurable | outcomes: | Describe | the | expected | outcomes | and | how | they | will | be | measured | to |
| ensure | the | success | of | the | proposed | solutions |
CLOSING: WHAT’S NEXT
Key Dates:
• Wednesday, August 27 at 12:00 pm EST: Submit additional questions.
• Friday, September 5: Responses to questions will be posted to SAM.GOV.
• Monday, September 22 at 8:00 am EST: RFI responses are due.
File details come from the government source that posted it. Updated .