Amendment 2 - Industry Day Presentation.pdf

PDF 847 KB Posted

Attached to
RFI: Federal Student Aid (FSA) Technology Modernization Initiative
Solicitation number
07212025_FSATMI
Issued by

About this file

This document is a Request for Information (RFI) for the Federal Student Aid (FSA) Technology Modernization Initiative Industry Day, scheduled for August 22, 2025. The event aims to engage industry vendors in discussing technology modernization challenges, strategies, and capabilities across eight key topics: current state challenges, modernization strategy and architecture, data infrastructure, system reliability, customer experience, data analytics, cybersecurity, and acquisitions.

The RFI provides key dates for potential respondents: August 27 at 12:00 pm EST is the deadline for submitting additional questions, September 5 will see responses posted on SAM.GOV, and September 22 at 8:00 am EST is the deadline for RFI responses. Vendors are encouraged to provide partial, focused responses that highlight specific challenges and proposed solutions, with an emphasis on clear details, actionable implementation steps, and measurable outcomes. The event will be recorded and made publicly available, and participation is voluntary and not reimbursable.

View the file

Other files

Show all 12

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

August 22, 2025

FSA TECH MODERNIZATION

INITIATIVE INDUSTRY DAY

Notice:FSA’sTechnologyModernizationIndustryDayisbeingrecorded.Byregistering,accessingtheZoomlinkprovided,andparticipatingin
theevent,youareagreeingtoberecorded.Therecordingwillbepostedon SAM.gov andmadeavailableforviewingbythepublic.
ParticipationinIndustryDayisstrictlyvoluntary,andyourparticipationandexpensesarenotreimbursable.
Allvendorsarestronglyencouragedtoactivelyengageintheevent,askquestions,sharethoughts,offersuggestions,etc.tohelpensurethe
Governmenthasafullunderstandingofindustry/marketdynamics/capabilities,innovations,bestpractices,risks,andtrends.

http://sam.gov/

WELCOME: RUN OF SHOW

Kaegy P. | 10:00 - 10:05 am

WELCOME: ACQUISITIONS

Calvin M & Elizabeth W. | 10:05 - 10:10 am

WELCOME: CTO

Davon T. | 10:10 – 10:15 am

HIGH-LEVEL OVERVIEW OF

CURRENT STATE

Jason B. | 10:15 – 10:30 am

AID LIFE CYCLE

!"#$%F%'' !(()*+#,*-F .%(#/0%F,1*'23$'%0%F, !"#$%FG(F)"*F+%H"-"%.# I%*%01$F231.4

5676F8%-10#9%.#F 3:F;*<H1#"3.

7H=33$4

I%*%01$FL30?@7#<*A

B01.#4

!"#$%FG( 8"0%H#F231.4

II;2

C%0?".4

!"#$%F(GG D;)2

I".1.H"1$F)"*F C1H?1E%

G.F7H=33$

B01H%

+%-1A9%.#

8%:%09%.#

I30F%101.H%

G#=%0

8%:1<$#

I%*%01$F231.F7%0H"H%04

II;2F2%.*%04FIFB<101.#AF

)E%.H"%4

I30E"H%.%44

J1.H%$$1#"3.4

8"4H=10E%

7#<*%.#F231.FI30E"H%.%44

8%F#F J3$$%H#"3.

C1"*F".FI<$$

45! 6F,%$($*'% !$+7*,%+,3$% 6F,%$($*'% !$+7*,%+,3$%

C%0?".4F7%0H"H%0

D;)2F7%0H"H%04

I)I7)O

SYSTEMS SUPPORTING THE AID LIFE CYCLE

F'

!0.1'2'//

3'

1.

+$4

!77+"*.5"82 9'7.):'25;"/<61/':'25

#!ABCD

ECD

EF*!A

EF*A

HCI-

CBD .DL!D

"I! EMNMOP45LSPT5DMO89:MO-EMNMOP45LSPT5DMO89:MO-

;ICDCMO<9T- !A"D

EAD

EDB5CPO=TMO5"STTM:=

CUSTOMER SYSTEM CONTEXT

!"#$%FGGF($)*+H+(-.+F($-(I$

0+123*1#G#(.$4%)05$161.#G$

1#(I1$2F**F7#*$8F**#19F(I#(8#$

.F$."#$%31.FG#*$F($-$:-*+#.6$F;$

.F9+81$+(8<3I+(H=$23.$(F.$<+G+.#I$

.F=$L#I#*-<$?F-($@#*:+8#*$ -11+H(G#(.1=$2-<-(8#$

(F.+;+8-.+F(1=$G3<.+A6#-*$2-<-(8#$ *#G+(I#*1=$-(I$8<F1#F3.$<#..#*1B

#$%F'(%)*)+H

!H

$I

!0

!"#$%31.FG#*$132G+.1$+(;F*G-.+F($

."*F3H"$0%%$.F$8*#-.#$-$31#*(-G#$ 4L@C$M05$-(I$9-117F*I$7"+8"$-<1F$ 1#*:#1$-1$."#+*$#<#8.*F(+8$1+H(-.3*#B$

0%%$1#(I1$-$1#83*#$8FI#$.F$."#$

%31.FG#*$-1$9-*.$F;$."#$.7FA;-8.F*$

-3."#(.+8-.+F(B

C;.#*$F2.-+(+(H$-($L@C$M0=$."#$

%31.FG#*$8FG9<#.#1$."#$L*##$

C99<+8-.+F($;F*$L#I#*-<$@.3I#(.$C+I$

4LCL@CN5$$31+(H$."#$0%%$7#21+.#$

@.3I#(.C+IBHF:B$

%H!(H 1)()

!"#$%31.FG#*$:+1+.1$L@C!1$0+H+.-<$-(I$

%31.FG#*$%-*#$40%%5$7#21+.#=$

@.3I#(.C+IBHF:=$.F$<#-*($-2F3.$

;+(-(8+-<$-+I$F9.+F(1=$(-:+H-.#$

."*F3H"$."#$8F<<#H#$I#8+1+F(AG-F+(H$

9*F8#11=$-99<6$;F*$;#I#*-<$-+I=$-(I$

*#9-6$1.3I#(.$<F-(1B$

!"#$%31.FG#*$G31.$8FG9<#.#$-(I$

1+H($-($#<#8.*F(+8$G-1.#*$

H*FG+11F*6$IF.#$4#GHI5=$

9*F:+I#I$26$0%%=$2#;F*#$."#+*$

@8"FF<$G-6$+(+.+-.#$I+123*1#G#(.$

F;$."#+*$0+*#8.$?F-(B

!"#$%31.FG#*$*#8#+:#1$-$8#(.*-<+J#I$

-(I$+(.#H*-.#I$:+#7$F;$."#+*$!+.<#$MO$

C+I$+(;F*G-.+F($."*F3H"$."#$

@.3I#(.C+IBHF:$7#21+.#B

!"#$%31.FG#*$+1$F2<+H-.#I$.F$132G+.$

-(6$I#GFH*-9"+8$I-.-$8"-(H#1$.F$

."#+*$L#I#*-<$?F-($@#*:+8#*415B

L"#($-$%31.FG#*$I*F91$2#<F7$;3<<A

.+G#$1.-.31=$H*-I3-.#1=$F*$<#-:#1$

18"FF<=$."#$-11+H(#I$L#I#*-<$?F-($

@#*:+8#*$1#(I1$."#G$M+<<+(H$-(I$

IF.+;+8-.+F($?#..#*1$;F*$*#9-6G#(.B

L"#($-$<F-($#(.#*1$*#9-6G#(.$

1.-.31=$."#$%31.FG#*$G-F#1$<F-($

9-6G#(.1$."*F3H"$."#+*$L#I#*-<$ ?F-($@#*:+8#*!1$7#21+.#=$:+-$

9"F(#=$F*$26$G-+<B

L"#($(#8#11-*6=$."#$%31.FG#*$

G-6$-99<6$.F$8F(1F<+I-.#$G3<.+9<#$ 1.3I#(.$<F-(1$+(.F$F(#$8F(1F<+I-.#I$

0+*#8.$?F-(B$

L"#($."+1$"-99#(1=$."#$L#I#*-<$ ?F-($@#*:+8#*$8#*.+;+#1$."#$

3(I#*<6+(H$<F-($9-6F;;$-GF3(.1$

-(I$+(+.+-.#1$9-6F;;$.*-(1-8.+F(1$;F*$

."#$<F-(1$2#+(H$8F(1F<+I-.#IB

N(I#*$8#*.-+($8+*83G1.-(8#1=$."#$

%31.FG#*$G-6$O3-<+;6$;F*$<F-($

I+18"-*H#=$;F*H+:#(#11=$F*$ 8-(8#<<-.+F(B$!F$+(+.+-.#$."+1$

9*F8#11=$."#$%31.FG#*$132G+.1$-($

-99<+8-.+F($.F$."#+*$L#I#*-<$?F-($

@#*:+8#*B$

C;.#*$."#$LCL@CN$;F*G$+1$132G+..#I$

-(I$9*F8#11#I=$."#$%31.FG#*$8-($

-88#11$."#$LCL@CN$$@32G+11+F($

@3GG-*6B$M.$+(8<3I#1$."#$#1.+G-.#I$

#<+H+2+<+.6$;F*$-$L#I#*-<$H#<<$P*-(.$-(I$ ;#I#*-<$1.3I#(.$<F-(1=$."#$@.3I#(.$C+I$

M(I#Q$4@CM5=$-(I$7"#."#*$."#$%31.FG#*$

"-1$2##($1#<#8.#I$;F*$:#*+;+8-.+F(B

-5$M($."#$#:#(.$F;$-$<F-($I#;-3<.$F*$

H*-(.$F:#*9-6G#(.=$."#$%31.FG#*$

31#1$."#$0#2.$G-(-H#G#(.$ %F<<#8.+F($@61.#G$40G%@5$7#21+.#$ .F$-88#11$+(;F*G-.+F($19#8+;+8$.F$

."#+*$8+*83G1.-(8#B$

25$!"#$%31.FG#*$G-6$G-F#$<F-($

9-6G#(.1$."*F3H"$0G%@$2#;F*#$

"+1R"#*$I#;-3<.#I$<F-($+1$1#(.$.F$."#$ 0#2.$%F<<#8.+F(1B

MF**F7#*$

%F**#19F(I#(8#

0#GFH*-9"+8$0-.-R$

M+<<+(H$-(I$

IF.+;+8-.+F($?#..#*1

?F-($H-6G#(.

?F-($%F(1F<+I-.+F($ S#O3#1.R S#19F(1#

?F-($0+18"-*H#$ C99<+8-.+F(R S#19F(1#

0#;-3<.#I$?F-($H-6G#(.

%F<<#8.+F($N9I-.#1

0#;-3<.$?F-(1$;F*$%F<<#8.+F(1

.23456789 %:34769 .5;47<49 #=L?8L6

!"+1$I+-H*-G$I#9+8.1$"F7$

%31.FG#*1$+(.#*-8.$7+."=$

-(I$#Q8"-(H#$I-.-$7+."=$ L#I#*-<$@.3I#(.$C+I$4L@C5=$ +.1$161.#G1=$-(I$1.-F#A "F<I#*1$."*F3H"F3.$."#$ C+I$?+;#$%68<#B$$

%31.FG#*1$-*#$."F1#$

+(I+:+I3-<1$+(.#*#1.#I$+($ L@C$-(I$+.1$1#*:+8#1=$ +(8<3I+(H$83**#(.$-(I$ 9*F19#8.+:#$-+I$ *#8+9+#(.1=$9-*#(.1$R H3-*I+-(1=$-(I$."#$932<+8$

-.$<-*H#B$%31.FG#*1$

*#8#+:#$!+.<#$MO$-+I$.F$

-..#(I$@8"FF<1=$-(I$

+(8<3I#$2F**F7#*1$F;$ 0+*#8.$?F-(1$-(I$H#*F+(1$ ?F-(1=$H*-(.##1$F;$H#<<$ P*-(.1=$L#I#*-<$

@399<#G#(.-<$TI38-.+F(-<$

)99F*.3(+.6$P*-(.$ 4L@T)P5=$!#-8"#*$

TI38-.+F($C11+1.-(8#$;F*$

%F<<#H#$-(I$U+H"#*$

TI38-.+F($4!TC%U5=$-(I$

M*-O$-(I$C;H"-(+1.-($

@#*:+8#$P*-(.$4MC@P5=$-(I$

9-*.+8+9-(.1$F;$."#$

L#I#*-<$LF*F$@.3I6$

9*FH*-GB

"7?7;@

%4LA7B5C@78

O#*1+F($VBP$$-1$F;$XYRR[R\X\]

0#;-3<.$S#1F<3.+F($M(;F*G-.+F("%& M7@78LC9"5L;

%78N=F78

0#;-3<.#I$?F-($H-6G#(."(' -5$L@C$+1$+I#(.+;6+(H$-$;#I#*-<$

9-*.(#*$.F$1399F*.$."#$8F<<#8.+F($ F;$I#;-3<.#I$<F-(1$+($<+(#$7+."$

HF:#*(G#(.$#;;+8+#(86$9*+F*+.+#1$

+I#(.+;+#I$26$."#$0#9-*.G#(.$F;$

PF:#*(G#(.$T;;+8+#(86B

25$!"#$%31.FG#*$G-6$G-F#$

I#;-3<.$*#1F<3.+F($9-6G#(.1$

."*F3H"$H-6BHF:B

85$!"#$0#2.$%F<<#8.F*$7+<<$F##9$ L@C$+(;F*G#I$F;$I#;-3<.#I$<F-(1$ 26$1#(I+(H$39I-.#1$;F*$9-6G#(.1=$

-IS31.G#(.1=$-88F3(.$8"-(H#1=$

-(I$-$13GG-*6$F;$%31.FG#*$

F3.*#-8"$#;;F*.1$.F$0G%@B

()-!G*)+H

L

!"#$0%%$161.#G$1#(I1$.#Q.$-(I$

#G-+<$8FGG3(+8-.+F(1$.F$

%31.FG#*1$8F(.-+(+(H$

+(;F*G-.+F($F($."#+*$LCL@CN$

-(I$1.3I#(.$<F-(1B

!"#$%31.FG#*$G-6$*#O3#1.$-(I$

*#8#+:#$+(;F*G-.+F($."F3H"$0%%!1$ :+*.3-<$-11+1.-(.=$$C+I-(N=$-1$7#<<$ -1$:+-$#G-+<=$9F1.-<$G-+<=$F*$26$

8-<<+(H$RAYXXAVAL#IAC+I=$-$

1.*#-G<+(#I$1+(H<#$8F(.-8.$8#(.#*$ #(.*6$9F+(.$1399F*.#I$26$-$

8F(:#*1-.+F(-<$+(.#*-8.+:#$:F+8#$ *#19F(1#$8-9-2+<+.6B$

!+.<#$MO$

C+I$

M(;F*G-.+F(

LCL@CN$$@32G+11+F($@3GG-*6 T<#8.*F(+8$

G-1.#*$

H*FG+11F*6$

IF.#

L@C$M0$ C99<+8-.+F(R S#19F(1#

L+(-(8+-<$ C+I$

M(;F*G-.+F(

%31.FG#*$

M(O3+*+#1

LCL@C$

C99<+8-.+F(

MF**F7#*$

%F**#19F(I#(8#

-7835;LCC:9$@7;4=H=LIC79

$;H586L4=5;9J-$$O

.2345678

.I#

.I##..

%:3476

DIRECT LOAN SYSTEM CONTEXT

!"#$%FG()*+,F-.)I0+1G+2GFI#3)G+4I31G.F0"1I

51FI+6$0"7"0-+8"9)

8"IFI$"F9+:);1G0#

F#

+HH

F'.+I(')*

F<+=L!+#)I?#+F+51FI+6$0"7"0-+8"9)+01+

0%)+8)?)GF9+51FI+@)G7"$)G+A%"$%+

"I$9B?)#+0%)+"I31G.F0"1I+G)CB"G)?+01+

#)G7"$)+I)A9-+1G"("IF0)?+!"G)$0+51FI#M

N<+2%)+8)?)GF9+51FI+@)G7"$)G+#)I?#+

0%)+@)G7"$)G+6$0"7"0-+8"9)+01+=L!+0%F0+

;G17"?)#+!"#$%FG()*+,F-.)I0+01+

@)G7"$)G+1G+2GFI#3)G+"I31G.F0"1IM

#*+F* 0'F'

2%)+=1..1I+LG"("IF0"1I+FI?+

!"#NBG#).)I0+F=L!<+#-#0).G#+51FI+

!"#0G"NB0"1I+HI("I)+F5!H<+F##"(I#+I)A+

!"G)$0+51FI#+01+0%)+8)?)GF9+51FI+

@)G7"$)GM

F<+4I+0%)+)7)I0+13+F+91FI+?)3FB90*+0%)+8)?)GF9+51FI+

@)G7"$)G+#)I?#+?)3FB90)?+91FI#+01+0%)+!)N0+

IFIF().)I0+FI?+=199)$0"1I+@-#0).+F!I=@<M

N<+J%)I+I1+91I()G+"I+?)3FB90*+!I=@+#)I?#+G)%FN"9"0F0)?+

!"G)$0+51FI#+NF$O+01+0%)+8)?)GF9+51FI+@)G7"$)G+01+

G)#B.)+#)G7"$"I(M

8@6+"#+"?)I0"3-"I(+F+3)?)GF9+

;FG0I)G+01+#B;;1G0+0%)+

$199)$0"1I+13+?)3FB90)?+91FI#+"I+

9"I)+A"0%+(17)GI.)I0+

)33"$")I$-+;G"1G"0")#+"?)I0"3")?+

N-+0%)+!);FG0.)I0+13+

L17)GI.)I0+H33"$")I$-M

2%)+8)?)GF9+51FI+@)G7"$)G+

#)I?#+3"9)#+$1I0F"I"I(+91FIM

9)7)9+?)0F"9#+01+N@5!@M+2%"#+

31G.#+0%)+NF$ON1I)+13+8@6!#+

91FI+"I31G.F0"1I+?F0F#)0+FI?+

;G17"?)#+$B#01.)G#+A"0%+B;M

01M?F0)+91FI+"I31G.F0"1I+#B$%+

F#+0%)+51FI+4I31G.F0"1I+31G+

@)G7"$"I(+F54@<+:)CB)#0+8"9)+1G+

51FI+:);1G0"I(+@BN."00F9+8"9)M+

2%)+8)?)GF9+51FI+@)G7"$)G+#)I?#+0%)+

A)9$1.)+9)00)G+$1GG)#;1I?)I$)+01+

0%)+=B#01.)G+A%1#)+91FI#+0%)-+A"99+

N)+#)G7"$"I(M+2%)+8)?)GF9+51FI+

@)G7"$)G+#)G7)#+F#+0%)+;G".FG-+;1"I0+

13+$1I0F$0+A"0%+0%)+=B#01.)G+

G)(FG?"I(+0%)"G+91FI+#)G7"$"I(+I))?#M

F<+2%)+8)?)GF9+51FI+@)G7"$)G+

#)I?#+F+51FI+:);F-.)I0+

@$%)?B9)+01+0%)+=B#01.)G+0%F0+ #0F0)#+A%)I+0%)+3"G#0+;F-.)I0+

"#+?B)*+0%)+IB.N)G+FI?+

3G)CB)I$-+13+;F-.)I0#*+FI?+

0%)+F.1BI0+13+)F$%+;F-.)I0M

N<+2%)+=B#01.)G+#)I?#+91FI+

;F-.)I0#+01+0%)+8)?)GF9+51FI+

@)G7"$)G+F$$1G?"I(+01+0%)+ G);F-.)I0+#$%)?B9)M

F<+2%)+=B#01.)G+#BN."0#+F+

91FI+$1I#19"?F0"1I+F;;9"$F0"1I+

0%G1B(%+8@6!#+!"("0F9+FI?+

=B#01.)G+=FG)+F!==<+A)N#"0)*+

@0B?)I06"?M(17M++

N<+!==+#)I?#+0%)+$1I#19"?F0"1I+

F;;9"$F0"1I+01+0%)+8)?)GF9+51FI+

=1I#19"?F0"1I+LG"("IF01G+31G+

F;;G17F9M

F<+2%)+8)?)GF9+51FI+=1I#19"?F0"1I+LG"("IF01G+#)I?#+F+

$)G0"3"$F0"1I+G)CB)#0+01+0%)+BI?)G9-"I(+91FI+%19?)G#M+

N<+2%)+8)?)GF9+51FI+@)G7"$)G+G);1G0#+91FI#+$91#)?+

0%G1B(%+$1I#19"?F0"1I+01+N@5!@+FI?+G)#197)#+FI-+

BI?)G;F-.)I0#+1G+17)G;F-.)I0#+1I+$91#)?+91FI#M+

2%)+NF0"1IF9+@0B?)I0+51FI+!F0F+

@-#0).+FN@5!@<+#)I?+HIG199.)I0+

:);1G0"I(+?F0F+FI?+HO"0+=1BI#)9"I(+

=1.;9)0"1I+?F0F+01+0%)+8)?)GF9+51FI+

@)G7"$)G+A%"$%+"#+B#)?+01+?)0)G."I)+

A%)I+=B#01.)G+91FI+G);F-.)I0+

#%1B9?+$1..)I$)M

12345678

51FI+6##"(I.)I0

HIG199.)I0+:);1G0"I(+P+HO"0+=1BI#)9"I(+=1.;9)0"1I#

@)G7"$)G+ 6##"(I.)I0+

=1GG)#;1I?)I$)

51FI+

:);F-.)I0+ @$%)?B9)

=)G0"3"$F0"1I++:)CB)#0

=1I#19"?F0"1I+",F"?+4I+8B99Q+:);1G0#

!)3FB90+51FI+6##"(I.)I0

:)%FN"9"0F0)?+51FI

!987:4-H5;<- #=3476- 15<47L4- !9;?8;6

2%"#+?"F(GF.+?);"$0#+

%1A+8)?)GF9+51FI+

@)G7"$)G#+"I0)GF$0+A"0%*+

FI?+)O$%FI()+?F0F+A"0%*+

8)?)GF9+@0B?)I0+6"?+

F8@6<*+"0#+#-#0).#+FI?+

#0FO)%19?)G#+

0%G1B(%1B0+0%)+6"?+5"3)+ =-$9)M++

8)?)GF9+51FI+@)G7"$)G#+

%FI?9)+0%)+N"99"I(+FI?+

10%)G+#)G7"$)#+

F##1$"F0)?+A"0%+3)?)GF9+

?"G)$0+91FI#M+

2%)+8)?)GF9+51FI+

=1I#19"?F0"1I+LG"("IF01G+

"#+F+8)?)GF9+51FI+

@)G7"$)G+0%F0+F##"#0#+

A"0%+91FI+$1I#19"?F0"1I+

)331G0#M+

H7?7<@

#4;A7B5C@78

15<4;9<3-.7835<;CC=-

"@7<49M9;NC7-

"<M586;495<-F.""G

#=3476

R)G#"1I+SMT++F#+13+SUVUPTPS

51FI+

,F-.)I0

!"G)$0+51FI+!F0F+8"9)#

!(1#

H(#

)#H!#

!11

11I!

8"IFI$"F9+:);1G0#%'

=1I#19"?F0"1I+6;;9"$F0"1I*"

=1I#19"?F0"1I+ 6;;9"$F0"1I

!)3FB90+51FI#+

31G+=199)$0"1I#

H7@78;C-H5;< #78J9:78

F<+2%)+8)?)GF9+51FI+@)G7"$)G+#)I?#+3"IFI$"F9+G);1G0#+01+

0%)+8"IFI$"F9+IFIF().)I0+@-#0).+F8I@<+#B$%+F#+

L)I)GF9+5)?()G+@B..FG-+3"9)#+31G+;1#0"I(+X1BGIF9+

)I0G")#+"I+0%)+L)I)GF9+5)?()GM

N<+8I@+#)I?#+3"IFI$"F9+G);1G0#+NF$O+01+0%)+8)?)GF9+51FI+

@)G7"$)G+#B$%+F#+2G)F#BG-+$1I3"G.F0"1I+3"9)+31G+91FI+

G)$1I$"9"F0"1IM

H5;<-15<35C9@;495<- I89?9<;458

SYSTEM ACRONYMS

Acronym System Name AIMS Access & Identity Management System

BPOs Business Process Operators

COD Common Origination and Disbursement

DCC Digital Customer Care

DMCS Debt Management Collection System

DSP Data Streaming Platform eCDRA Electronic Cohort Default Rate Appeals

EDMAPS EnterpriseDataManagementandAnalytics
PlatformServices

EDWA Enterprise Data Warehouse and Analytics

FAFSA® Free Application for Federal Student Aid

FMS Financial Management System

FPS FAFSA Processing System

Acronym System Name FTI-DM Federal Tax Information Datamart

FTIM Federal Tax Information Module

HEAL Health Education Assistance Loan

HOPS HEAL Online Processing System

MDM Master Data Management

NGDC Next Generation Data Center

NSLDS National Student Loan Data System

Partner Connect

FSA Partner Connect

PAS Person Authentication Service

PEPS Postsecondary Education Participants System

Q&A WITH PANEL

CTO:DavonT.,SteveM.,JasonB.
Program:LinhV.,NateC.
Services:SierraB.,SeanC.
TechOps:DrewW.
Security:FernandoD.
Data:RyanY.,JasonB.

AI: Abraham M.

10:30 – 12:25 pm

Q&A TOPICS | 15 MINUTES PER TOPIC

1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy

8. Acquisitions

1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy
1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy
1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy
1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy
1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy
1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy
1. CurrentStateandChallenges
2. OverallModernizationStrategyandArchitecture
3. StreamliningandIntegratingDataInfrastructure
4. ImprovingReliabilityandStabilityofSystems
5. EnhancingCustomerExperienceandSelf-ServiceCapabilities
6. LiberatingDataAnalyticsforDecisionMaking
7. StrengtheningCybersecurityandDataPrivacy

CLOSING: WHAT’S NEXT

Linh V. & Pennie S. | 12:25 – 12:30 pm

CLOSING: KEY TAKEAWAYS

RFI Responses:

• NotexpectedtorespondtoeverysectionofthisRFI:Partialresponseshighlightafew
selectedchallengesandhowtoaddressthemarehighlyvalued.
• Specificdetails:Provideclearandspecificinformationaboutyourproposedsolutions,
includinganyrelevantdata,examples,orcasestudies.
• Actionablesteps:Outlinethestepsrequiredtoimplementyoursolutions,includingtimelines,
resourcesneeded,andpotentialchallenges.
• Measurableoutcomes:Describetheexpectedoutcomesandhowtheywillbemeasuredto
ensurethesuccessoftheproposedsolutions

CLOSING: WHAT’S NEXT

Key Dates:

• Wednesday, August 27 at 12:00 pm EST: Submit additional questions.

• Friday, September 5: Responses to questions will be posted to SAM.GOV.

• Monday, September 22 at 8:00 am EST: RFI responses are due.

File details come from the government source that posted it. Updated .