03F SOW_6973GH-26-RFI-00001_CBP MVSS MAST REPAIRS.pdf

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STATEMENT OF WORK (SOW)

For

Mast System Assembly Repair

PREPARATION DATE: March 5, 2026

REVISION NUMBER: N/A

PREPARING ORGANIZATION: FAA AJW-L500

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1.0 Background

The Department of Homeland Security (DHS) has comprehensive multi-year plans to secure America’s borders and reduce illegal immigration. The Federal Aviation Administration Logistics Center (FAALC) has been designated by Customs and Border Protection (CBP) as the Servicing Agency and independent government entity with Primary Inventory Control Point activity (PICA) responsibility (with depot-level authority) throughout the life cycle of the CBP's border security programs. The FAALC will provide engineering, technical and logistics services to support CBP in the areas of Integrated Logistics Support, management consulting, primary inventory control point, provisioning and repair of CBP equipment.

FAA will develop, award and administer a contractual agreement on behalf of CBP to establish a maintenance and sustainability capability that supports this effort.

2.0 Purpose

The FAA requires repair services of the Stiletto Mast that is mounted on the Mobile Video Surveillance System (MVSS) and Mobile Video Surveillance System Radar (MVSS-R). This Line Replaceable Unit (LRU) ensures the continued operation of the surveillance equipment while these MVSS units are deployed in remote locations.

While all tasks cited within this Statement of Work (SOW) are in direct support of the MVSS systems, this contract will be considered a “corporate contract” whereby other requirements generated by the FAA Logistics Center (FAALC) Product Services Group may be added to this contract and considered within its scope. Contract Line Item (CLIN) structure, prices, pricing arrangements, and delivery will be negotiated with the Contractor prior to executing the modification to incorporate any new requirements into the contract and this SOW.

3.0 Scope of Work

3.1 Repair Services

The Contractor will provide repair services for the following LRUs. A quantity estimate for the stiletto mast based on current failure data is shown below:

Nomenclature Will-Burt Tower Base

Year Option Year 1

Option Year 2

Option Year 3

Option Year 4

Stiletto Aluminum Mast 1.88-8.54M Locking

711990910-PA02 34 34 34 34 34

Stiletto Universal Control Box HD

4453901 1 1 1 1 1

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3.2 Refurbishment Services

The Contractor will provide refurbishment services for the following LRU and its subcomponents as specified in the SOW. Refurbishment would include all wear rings, all bearings, drive nuts, drive motor, drive screw, O-ring seals and sensors, etc. A quantity estimate for each repaired part based on current failure data is shown below:

Year Option Year 1

Option Year 2

Option Year 3

Option Year 4

711990910-PA02

1 1 1 1 1

3.3 5000 Cycle Overhaul Services

The Contractor will provide 5000 Cycle Overhaul services for the following LRU and its subcomponents as specified in the SOW. 5000 cycle overhaul would include drive nut change, and wear rings inside the mast and inside the collars, etc. A quantity estimate for each repaired part based on current failure data is shown below:

Year Option Year 1

Option Year 2

Option Year 3

Option Year 4

711990910-PA02 1 1 1 1 1

Return Material Authorization (RMA) The Contractor must assist the Government with Return Material Authorization (RMA) support to facilitate timely repairs, and quick returns to service.

3.4 Evaluation and Repair

Within five (5) business days of receipt of item, the Contractor must perform an initial test and evaluation to determine the status of the item. If the asset is repairable the evaluation fee will be waved.

The status will be one or more of the following:

3.4.1 No Fault Found (NFF):

The asset is free of defect. The Contractor must notify the FAA Contracting Officer (CO) within 15 calendar days of receipt of the asset and the approved Delivery/Task Order of the no fault found (NFF) finding. The Contractor must return the part to the FAA within ten (10) calendar days of receipt of modified Delivery/Task Order (originally requested repair operation is not necessary).

3.4.2 Repair:

Repairs of the assets will meet current specifications. Upon completion of the evaluation, an evaluation report will be forwarded to the CO and Contracting Officer’s Representative (COR).

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Upon approval of the Contracting Officer, the assets will be repaired to ensure assets meet current specifications. The serviceable component will be returned to the FAA within the timelines specified in paragraph 3.5. A final repair report will be included with each repaired asset.

3.4.2.1 Repair Levels

• Tier 1 - Minor Repair: Minor level component swap/repair; e.g., easily accessible, simple single component swap, general equipment maintenance.

• Tier 2 - Medium Repair: Medium level component swap/repair; e.g., more complex with increased difficulty to access component swaps or wiring.

• Tier 3 - Major Repair: Major component swap/repair; e.g., multiple component swaps, wiring, or replacements due to extensive damage.

• Tier 4 – Warrantied Repair: Repairs which are under warranty.

• Tier 5 – Mast Refurbishment: The mast requires a complete refurbishment as described in the Contractor’s refurbishment guidance document.

• Tier 6 – 5000 Cycle Overhaul: The mast requires an overhaul as described in the Contractor’s overhaul guidance document.

3.4.3 Beyond Economical Repair (BER):

Cost to repair the item exceeds 75% of the Acquisition/Replacement Price. The Contractor must notify the FAA Contracting Officer of the BER finding and must send the Evaluation Report to the Contracting Officer’s Representative (COR) within 15 calendar days of the receipt of the asset and the approved Delivery/Task Order. The Contractor must return the asset to the FAA within ten (10) calendar days of receipt of a modified Delivery/Task Order (originally requested repair operation is not necessary).

If the unit is not repaired for whatever reason (e.g. NFF, BER), the evaluation fee would be paid. A quantity estimate the evaluation fee for each part that is not repaired is shown below:

Year Option Year 1

Option Year 2

Option Year 3

Option Year 4

711990910-PA02

Stiletto Universal Control Box HD

4453901

1 1 1 1 1

3.5 Repair Turn-Around Time

Repair turnaround time must not exceed 45 calendar days. Repair time will start when reparable assets are delivered to Contractor’s repair facility.

• Tier 1 - Minor Repair: Minor repairs must be completed within ten (10) business days after receipt of the product (including the five (5) day evaluation period).

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• Tier 2 - Medium Repair: Medium level repairs must be completed within twenty (20) business days after receipt of the product (including the five (5) day evaluation period).

• Tier 3 - Major Repair: Major level repairs must be completed within thirty (30) business days after receipt of the product (including the five (5) day evaluation period).

• Tier 4 – Warrantied Repair: Warranty repairs must be completed within thirty

(30) business days after receipt of the product (includingthe five (5)day evaluation period).

• Tier 5 – Mast Refurbishment: Mast refurbishments must be completed within forty-five (45) business days after receipt of the product (includingthe five (5)day evaluation period).

• Tier 6 – 5000 Cycle Overhaul: 5000 Cycle Overhaul must be completed within forty-five (45) business days after receipt of the product (includingthe five (5)day evaluation period).

3.6 Purchase

Should the asset be deemed BER(IAW SOW Para 3.4.3), the FAA may procure the LRUs below after receipt of a modified Delivery/Task order.

During the performance of this contract, the FAALC may have a requirement to procure LRUs identified below and/or other mast related support components and installation equipment, extended warranties and/or other related support and installation equipment.

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A quantity estimate for each purchased part based on current failure data is shown below:

Year Option Year 1

Option Year 2

Option Year 3

Option Year 4

Stiletto Mast Assembly 711990910-PA02 6 6 6 6 6 Fully Extended Limit Switch

Kit (box, switch, cable, painted)

5799101-PA02

5 5 5 5 5 Fully Extended Limit Switch Cable with connector separate

5427901 3 5 5 5 5

Fully Extended Limit Switch 2020-1900-100 1 5 5 5 5 Power Cable Connector 213075 4 4 4 4 4

Identification Plate 4518302 1 1 1 1 1

Crank Handle Assembly A3209918

1 2 2 2 2 Bracket, Lift 4674901

1 1 1 1 1 Stiletto AL/HD Non-SHD, Cable 3M Kit 5660306

4 4 4 4 4 Mast Air Filter 5417801 4 4 4 4 4

Top Lock Housing Assembly for Stiletto AL Mast

5624901 2 4 4 4 4

Lock Housing Assembly for Stiletto AL Mast

5624801 1 8 8 8 8

Trigger Plate for Stiletto Mast 5189001 2 4 4 4 4 Spring, Stiletto mast lock 5199501 1 10 10 10 10

Universal Control Box 4453901 1 1 1 1 1 Stiletto AL/HD Non-SHD, Cable 3M Kit 5660306

1 1 1 1 1 Mast Sensor Cable (J2 of controller to J6 on mast)

5433201 1 1 1 1 1

Motor and Brake Cable (J3 of controller to J5 on mast motor)

5433101

1 1 1 1 1 Power Supply AC to DC 208046

1 1 1 1 1 Grease Gun with One Grease Cartridge (maintenance item)

4288501 1 2 2 2 2

Grease, Aerospace Grade, 3-ounce Cartridge (maintenance item)

4288601

2 2 2 2 2 Crate, Mast Stiletto 5727501

1 2 2 2 2

3.7 Engineering Studies/Analysis and Training

The Contractor must provide technical assistance, engineering services, and training as directed by

Page | 7 the Contracting Officer (CO) for engineering, and maintenance support of hardware.

The Contractor must provide training either at their facility or at a CBP/FAA location as directed by the CO. Travel will be paid in accordance with the training section. Training will include, but not limited to:

• 5000 Cycle Nut training

3.8 Program Management Reviews

As the Program Office conducts Program Management Reviews (PMRs), Contractor participation may be required. The Program Office may also conduct data calls to brief repair status of assets repaired and/or replaced. PMR dates will be coordinated with the Contracting Officer (CO) or COR.

Data requested for the PMRs must be submitted within ten (10) calendar days after the CO or COR request.

3.9 Shipment

The FAALC will be responsible for coordinating shipment of the reparable LRUs to the Contractor’s repair facility. The Contractor will be responsible for coordinating and packaging the shipment with the COR. Upon occasion, the Government may request priority processing and shipping faster than the standard 7 to 10 calendar day shipping interval (for shipment from the Contractor’s facility to the Government). At times, the shipment may be directly shipped to CBP sites upon notification by the

CO.

3.10 Travel

The Contractor may perform duties on travel when required and authorized by the CO. Government reimbursement for claimed travel costs, including per diem, will be made in accordance with (IAW) the Federal Travel Regulations (FTR), as amended, issued by the General Services Administration and relevant contract travel clause.

The Contractor must comply with the current laws, regulations, policies, and directives of DHS while on a Border Patrol site.

4.0 Schedule of Deliverables

The Contractor must provide the deliverables electronically by email to the COR and the CO using standard Microsoft suite (e.g., Word, Excel, Visio, Project).

Deliverable SOW Section Due Date Format

Evaluation Report 3.4.2 5 Days after receipt of asset Agreed upon by both parties Repair Report 3.4.2 With Repaired Asset Agreed upon by both parties Failure Reporting Analysis & Corrective Action Summary (FRACAS)

4.0 5th Day of each month Agreed upon by both parties

Quality Deficiency Report 9.0 15 Days after discovery SF 368

The Contractor must provide a monthly Failure Reporting Analysis and Corrective Action Summary (FRACAS) that details repair actions by part number, which include the applicable failure repair analysis. The monthly report must be delivered to the CO and the COR no later than the 5th day of each month. The format of the report will be agreed upon by all parties. FRACAS Report Template for the

Page | 8 proposed format of the FRACAS report is Appendix A.

5.0 Inspection, Compliance and Acceptance

The COR or other designated representative may periodically visit the Contractor facility to ensure compliance with the terms of the contract. Upon receipt of assets, the COR or other designated representative will perform inspection of the assets and certify acceptance of the replacement and repaired LRUs to ensure compliance with the contract.

6.0 Replacements when Identical Parts become unavailable

The Contractor must notify the Government COR no later than five (5) days after discovering that an item(s):

(1) Is no longer manufactured and cannot be procured from known sources; or

(2) That a source may soon be out of business; or

(3) Is no longer repairable because the piece parts used for repair are no longer available, or

(4) Will be replaced by a non-identical item

The Contractor must identify options for non-identical replacement items when identical items become unavailable, and repair is no longer feasible. The Contractor must ensure that proposed replacements are form, fit, and function compatible with respect to operation and to the original parts identified in the approved system baseline. The Contractor must propose non-identical items that meet the requirements of the original system performance. The Contractor must provide full technical data, drawings, and test results in support of assertions of form, fit, function replacement suitability to the Government COR in order to demonstrate that the replacement parts do not degrade performance, introduce incompatibilities to the normal operation of system elements, impact the functions performed, or degrade performance of the operating system, application software or interfaces. The Contractor must not replace items with non-identical items without prior approval by the Contracting Officer.

7.0 Packaging and Marking

Follow packaging and marking requirements as defined in attached Preservation/Packaging, Packing and Marking document, Appendix B. Items being returned as Beyond Economical Repair (BER) must be plainly identified as BER on the outside of the shipping package, and on the shipping documents.

8.0 Repair Warranty

The Contractor warrants that products conform to contract requirements. The Contractor also warrants that products are free of defects in design, materials, and workmanship. The Contractor also warrants that all newly purchased items supplied are free of defects in materials, and workmanship for a period of one (1) year after delivery. Repairs to items after the initial one (1) year warranty expires will have a 90-day warranty.

9.0 Reporting Requirements

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The Contractor must notify the COR of any condition that may delay Contractor's performance.

Contractor notification of delay must be provided via email to the COR within 5 days after completion of evaluation. Examples of instances where this may occur are as follows:

• When it is suspected or confirmed material failure is the cause of system failure

• A condition or material fault that is a hazard to personnel, equipment and missions

• When a prescribed installation or maintenance action cannot be accomplished or when operational characteristics or durability cannot be obtained because of faulty design or materials

• Conditions which are direct results of poor-quality workmanship during manufacture, modification, repair or overhaul, a Standard Form (SF) 368 Quality Deficiency Report (QDR) must be submitted to the COR within five (5) business days after discovery

• Deterioration of installed components or operational equipment due to effects of climatic or environmental conditions

• Inadequate, insufficient or otherwise deficient technical publications or Original Equipment Manufacturer (OEM) manuals which prevent or hinder accomplishment of the contracted maintenance which, if not corrected, may cause a hazard

• Conditions which prevent proper operation of the equipment

• When equipment does not perform to published operational or maintenance standards

10.0 Over and Above

The contractor will provide, through mutual agreement from FAA CO, Over and Above Services as required to support the listed equipment throughout the period of performance. The Government will provide funding as required.