030ADV26R0001 Managed Print Srvcs.pdf

PAGE 1 OF1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

See SCHEDULE

030ADV26R0001 12-01-2025

Fairbanks, Carrie (202) 707-5000 12-30-2025

12:00 EDT

Contracts and Grants Directorate Library of Congress

101 Independence Ave. SE LA 325 Washington DC 20540-9411

X

N/A

X

DELIVERY

See Sections D&F for delivery instructions.

Contracts & Grants Directorate Library of Congress

LA 325

101 Independence Av SE Washington DC 20540-9411

Submit Invoices through https://www.ipp.gov Washington DC 20540

See CONTINUATION Page

Enterprise-Wide Managed Print Services

0.00 See CONTINUATION Page

X X

X 1

Fairbanks, Carrie

030ADV26R0001

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 PRICE/COST SCHEDULE

ITEM INFORMATION

B.2 LC52.212-2 SUPPLEMENTAL LICENSE AGREEMENTS (JUL 2017)

B.3 LC52.216-3 CONTRACT TYPE (JUN 2016)

B.4 Minimum Device Specifications, Estimated Copy Volumes and Cost-per-Click

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION D - PACKAGING AND MARKING

D.1 LC52.211-1 DELIVERIES (APR 2015)

D.2 LC52.211-2 DELIVERIES TO THE LIBRARY OF CONGRESS, CAPITOL HILL CAMPUS (JUN 2021)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 INSPECTION AND ACCEPTANCE

SECTION F - DELIVERIES OR PERFORMANCE

F.1 LC52.215-5 PLACE AND PERIOD OF PERFORMANCE (JAN 2019)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 LC52.201-3 CONTRACT ADMINISTRATION (AUG 2015)

G.2 LC52.204-5 IDENTIFICATION AND BUILDING PASSES (SEP 2024)

G.3 LC52.232-1 LIBRARY OF CONGRESS INVOICE INSTRUCTIONS (DEC 2022)

G.4 LC52.232-2 SCHEDULE OF PAYMENTS (JUN 2015)

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 LC52.201-1 CONTRACTING OFFICER'S REPRESENTATIVE (COR) APPOINTMENT AND AUTHORITY (JAN 2016)

H.2 LC52.203-1 CONTRACTOR PUBLICITY (OCT 2013)

H.3 LC52.204-1 COLLECTIONS SECURITY (DEC 2013)

H.4 LC52.204-2 CONDUCT ON LIBRARY PREMISES (JUL 2021)

H.5 LC52.204-4 CONTRACTOR EMPLOYEE FITNESS (SEP 2024)

H.6 LC52.237-1 KEY PERSONNEL (AUG 2014)

H.7 LC52.237-2 CONDUCT OF WORK (MAY 2015)

H.8 LC52.239-1 INFORMATION SECURITY (JUL 2025)

H.9 LC52.239-2 SYSTEMS DEVELOPMENT LIFE CYCLE (SEP 2018)

030ADV26R0001

H.10 LC52.239-3A ASSESSMENT AND AUTHORIZATION (ALT I) (JAN 2016)

H.11 LC52.239-5 SYSTEMS HOSTED BY EXTERNAL HOSTING PROVIDERS (SEP 2018)

H.12 LC52.239-6 ASSESSMENT AND AUTHORIZATION PRIVACY REQUIREMENTS (JUL 2016)

H.13 USE OF GENERATIVE AI

PART II - CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

I.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JAN 2025)

I.3 52.217-6 OPTION FOR INCREASED QUANTITY (MAR 1989)

I.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

I.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

I.6 LC52.212-4 CONTRACT TERMS AND CONDITIONS - COMMERCIAL ITEMS (DEV) (FEB 2016)

I.7 LC52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS - COMMERCIAL ITEMS (DEV) (MAY 2015)

I.8 LC52.228-70 INSURANCE REQUIREMENTS - WORK ON LIBRARY PREMISES (DEC 2014)

I.9 LC52.232-25 PROMPT PAYMENT (DEV) (JUL 2013)

I.10 LC52.233-1 52.233-1 (DEV) DISPUTES (MAY 2014)

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

K.1 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

K.2 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

L.2 LC52.215-1 PROPOSAL SUBMISSION INSTRUCTIONS - BEST VALUE TRADE-OFF (JUL 2016)

L.3 LC52.233-2 PROTESTS TO THE LIBRARY OF CONGRESS (DEC 2013)

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 LC52.215-2 EVALUATION - BEST VALUE TRADE-OFF (FEB 2020)

030ADV26R0001 Section B

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 9.00 MO _______________

Base - Production Equipment Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 Fixed monthly base price for Copyright Production Equipment lease IAW section C.3.2 of PWS.

0002 9.00 MO _______________

Base - Administrative Copier Program Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 Fixed monthly base price for administrative copiers (MFDs) lease IAW section C.3.3 of PWS. Includes all black and white MFDs and color MFDs not in the reading rooms.

0003 9.00 MO _______________

Base - Reading Room Solution Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 Fixed monthly base price for reading room solution lease IAW section C.3.4 of PWS.

0004 9.00 MO _______________

Base - Maintenance Only Support Services Contract Period: Base POP Begin: 02-01-2026

POP End: 10-31-2026 Fixed monthly price for CRS including all usage IAW section C.3.5 of

PWS.

0005 9.00 MO _______________

Base - Network Printer Reporting Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 Monthly report to provide data on networked printing activity.

0006 9.00 MO _______________

Base - On-site Help Desk Services Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 IAW sections C.4.7 and C.7 - Help Desk

0007 4,189,380.53 LOT _______________

Base - Cost per Impression: Production (Black and White) Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 Black and white usage for production equipment (12 months estimated usage). Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0008 308,823.53 LOT _______________

Base - Cost per Impression: Production (Color) Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 Color usage for production equipment (12 months estimated usage).

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0009 6,904,528.30 LOT _______________

Base - Cost per Impression: Admin MFD Equipment (Black & White)

Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 12 months estimated usage for black and white Admin MFDs.

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0010 1,851,529.41 LOT _______________

Base - Cost per Impression: Admin MFD Equipment (Color) Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 12 months estimated usage for color Admin MFDs. Amount billed under this usage CLIN may not exceed the funded amount of the

CLIN.

0011 9.00 MO _______________

Base - Secure Printing Software Licenses Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026 Secure Printing Software Licenses, brand to be determined at time of award.

0101 12.00 MO _______________

Option Year 1 - Production Equipment Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Fixed monthly base price for Copyright Production Equipment lease IAW section C.3.2 of PWS.

0102 12.00 MO _______________

Option Year 1 - Administrative Copier Program Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Fixed monthly base price for administrative copiers (MFDs) lease IAW section C.3.3 of PWS. Includes all black and white MFDs and color MFDs not in the reading rooms.

0103 12.00 MO _______________

Option Year 1 - Reading Room Solution Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Fixed monthly base price for reading room solution lease IAW section C.3.4 of PWS.

0104 12.00 MO _______________

Option Year 1 - Maintenance Only Support Services Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Fixed monthly price for CRS including all usage IAW section C.3.5 of

PWS.

0105 12.00 MO _______________

Option Year 1 - Network Printer Reporting Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Monthly report to provide data on networked printing activity.

0106 12.00 MO _______________

Option Year 1 - On-site Help Desk Services Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 IAW sections C.4.7 and C.7 - Help Desk

0107 4,189,380.53 LOT _______________

Option Year 1 - Cost per Impression: Production (Black and White) Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Black and white usage for production equipment (12 months estimated usage). Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0108 308,823.53 LOT _______________

Option Year 1 - Cost per Impression: Production (Color) Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Color usage for production equipment (12 months estimated usage).

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0109 6,904,528.30 LOT _______________

Option Year 1 - Cost per Impression: Admin MFD Equipment (Black & White) Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 12 months estimated usage for black and white Admin MFDs.

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0110 1,851,529.41 LOT _______________

Option Year 1 - Cost per Impression: Admin MFD Equipment (Color) Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 12 months estimated usage for color Admin MFDs. Amount billed under this usage CLIN may not exceed the funded amount of the

CLIN.

0111 12.00 MO _______________

Option Year 1 - Secure Printing Software Licenses Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Secure Printing Software Licenses, brand to be determined at time of award.

0112 0.00 MO _______________ _______________

Option Year 1 - Library Wide Maintenance-only Program Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Library Wide Maintenance-only for service unit buy-out IAW section C.3.6 of PWS.

0113 0.00 EA _______________

Option Year 1 - Service Unit Equipment Buyout Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027 Service Unit option to buy out all existing equipment IAW section C.3.6 of PWS.

0201 12.00 MO _______________

Option Year 2 - Production Equipment Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Fixed monthly base price for Copyright Production Equipment lease IAW section C.3.2 of PWS.

0202 12.00 MO _______________

Option Year 2 - Administrative Copier Program Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Fixed monthly base price for administrative copiers (MFDs) lease IAW section C.3.3 of PWS. Includes all black and white MFDs and color MFDs not in the reading rooms.

0203 12.00 MO _______________

Option Year 2 - Reading Room Solution Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Fixed monthly base price for reading room solution lease IAW section C.3.4 of PWS.

0204 12.00 MO _______________

Option Year 2 - Maintenance Only Support Services Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Fixed monthly price for CRS including all usage IAW section C.3.5 of

PWS.

0205 12.00 MO _______________

Option Year 2 - Network Printer Reporting Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Monthly report to provide data on networked printing activity.

0206 12.00 MO _______________

Option Year 2 - On-site Help Desk Services Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 IAW sections C.4.7 and C.7 - Help Desk

0207 4,189,380.53 LOT _______________

Option Year 2 - Cost per Impression: Production (Black and White) Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Black and white usage for production equipment (12 months estimated usage). Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0208 308,823.53 LOT _______________

Option Year 2 - Cost per Impression: Production (Color) Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Color usage for production equipment (12 months estimated usage).

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0209 6,904,528.30 LOT _______________

Option Year 2 - Cost per Impression: Admin MFD Equipment (Black & White) Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 12 months estimated usage for black and white Admin MFDs.

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0210 1,851,529.41 LOT _______________

Option Year 2 - Cost per Impression: Admin MFD Equipment (Color) Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 12 months estimated usage for color Admin MFDs. Amount billed under this usage CLIN may not exceed the funded amount of the

CLIN.

0211 12.00 MO _______________

Option Year 2 - Secure Printing Software Licenses Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Secure Printing Software Licenses, brand to be determined at time of award.

0212 0.00 MO _______________

Option Year 2 - Library Wide Maintenance-only Program Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Library Wide Maintenance-only for service unit buy-out IAW section C.3.6 of PWS.

0213 0.00 EA _______________ _______________

Option Year 2 - Service Unit Equipment Buyout Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028 Service Unit option to buy out all existing equipment IAW section C.3.6 of PWS.

0301 12.00 MO _______________

Option Year 3 - Production Equipment Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Fixed monthly base price for Copyright Production Equipment lease IAW Section C.3.2 of PWS.

0302 12.00 MO _______________

Option Year 3 - Administrative Copier Program Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Fixed monthly base price for administrative copiers (MFDs) lease IAW section C.3.3 of PWS. Includes all black and white MFDs and color MFDs not in the reading rooms.

0303 12.00 MO _______________

Option Year 3 - Reading Room Solution Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Fixed monthly base price for reading room solution lease IAW section C.3.4 of PWS.

0304 12.00 MO _______________

Option Year 3 - Maintenance Only Support Services Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Fixed monthly price for CRS including all usage IAW section C.3.5 of

PWS.

0305 12.00 MO _______________

Option Year 3 - Network Printer Reporting Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Monthly report to provide data on networked printing activity.

0306 12.00 MO _______________

Option Year 3 - On-site Help Desk Services Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 IAW sections C.4.7 and C.7 - Help Desk

0307 4,189,380.53 LOT _______________

Option Year 3 - Cost per Impression: Production (Black and White) Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Black and white usage for production equipment (12 months estimated usage). Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0308 308,823.53 LOT _______________

Option Year 3 - Cost per Impression: Production (Color) Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Color usage for production equipment (12 months estimated usage).

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0309 6,904,528.30 LOT _______________

Option Year 3 - Cost per Impression: Admin MFD Equipment (Black & White) Contract Period: Option 3 POP Begin: 11-01-2028

POP End: 10-31-2029 12 months estimated usage for black and white Admin MFDs.

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0310 1,851,529.41 LOT _______________

Option Year 3 - Cost per Impression: Admin MFD Equipment (Color) Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 12 months estimated usage for color Admin MFDs. Amount billed under this usage CLIN may not exceed the funded amount of the

CLIN.

0311 12.00 MO _______________

Option Year 3 - Secure Printing Software Licenses Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Secure Printing Software Licenses, brand to be determined at time of award.

0312 0.00 MO _______________

Option Year 3 - Library Wide Maintenance-only Program Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Library Wide Maintenance-only for service unit buy-out IAW section C.3.6 of PWS.

0313 0.00 EA _______________

Option Year 3 - Service Unit Equipment Buyout Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029 Service Unit option to buy out all existing equipment IAW section C.3.6 of PWS.

0401 12.00 MO _______________ _______________

Option Year 4 - Production Equipment Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Fixed monthly base price for Copyright Production Equipment lease IAW section C.3.2 of PWS.

0402 12.00 MO _______________

Option Year 4 - Administrative Copier Program Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Fixed monthly base price for administrative copiers (MFDs) lease IAW section C.3.3 of PWS. Includes all black and white MFDs and color MFDs not in the reading rooms.

0403 12.00 MO _______________

Option Year 4 - Reading Room Solution Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Fixed monthly base price for reading room solution lease IAW section C.3.4 of PWS.

0404 12.00 MO _______________

Option Year 4 - Maintenance Only Support Services Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Fixed monthly price for CRS including all usage IAW section C.3.5 of

PWS.

0405 12.00 MO _______________

Option Year 4 - Network Printer Reporting Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Monthly report to provide data on networked printing activity.

0406 12.00 MO _______________

Option Year 4 - On-site Help Desk Services Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 IAW sections C.4.7 and C.7 - Help Desk

0407 4,189,380.53 LOT _______________

Option Year 4 - Cost per Impression: Production (Black and White) Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Black and white usage for production equipment (12 months estimated usage). Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0408 308,823.53 LOT _______________

Option Year 4 - Cost per Impression: Production (Color) Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Color usage for production equipment (12 months estimated usage).

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0409 6,904,528.30 LOT _______________

Option Year 4 - Cost per Impression: Admin MFD Equipment (Black & White) Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 12 months estimated usage for black and white Admin MFDs.

Amount billed under this usage CLIN may not exceed the funded amount of the CLIN.

0410 1,851,529.41 LOT _______________

Option Year 4 - Cost per Impression: Admin MFD Equipment (Color)

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 12 months estimated usage for color Admin MFDs. Amount billed under this usage CLIN may not exceed the funded amount of the

CLIN.

0411 12.00 MO _______________

Option Year 4 - Secure Printing Software Licenses Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Secure Printing Software Licenses, brand to be determined at time of award.

0412 0.00 MO _______________

Option Year 4 - Library Wide Maintenance-only Program Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Library Wide Maintenance-only for service unit buy-out IAW section C.3.6 of PWS.

0413 0.00 EA _______________

Option Year 4 - Service Unit Equipment Buyout Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030 Service Unit option to buy out all existing equipment IAW section C.3.6 of PWS.

GRAND TOTAL _______________

B.2 LC52.212-2 SUPPLEMENTAL LICENSE AGREEMENTS (JUL 2017)

The Library does not agree to licensing agreements or any other provisions that attempt to: (1) replace an order as the governing contract; (2) establish new or supplemental payment terms; or, (3) affect the legal relationships of the parties.

Notwithstanding any clauses in this contract or order, or the contractual vehicles against which the order is placed, that establish order of precedence, the rights and obligations provided by this contract or order take precedence over the rights and obligations set forth in any licensing agreements provided to the Library.

The Library’s incorporation of a licensing agreement into this contract or order excludes all terms of the licensing agreement that contravene, modify or conflict with the terms of 36 C.F.R. 701.7 available at: https://www.ecfr.gov/cgi-bin/text-idx?SID=87a865ce2bd109313a951a3d477895d8&mc=true&node=se36.3.701_17&rgn=div8.

(End of Clause)

B.3 LC52.216-3 CONTRACT TYPE (JUN 2016)

This is a Firm-Fixed-Price contract.

(End of Clause)

B.4 Minimum Device Specifications, Estimated Copy Volumes and Cost-per-Click

Supplies and services under this contract shall conform to the Minimum Device Specifications provided in Section C - Performance Work Statement. Estimated total agency copy volumes are provided by CLIN.

For CLINs ending in -07 through -10, the cost per click is the fixed unit price in the schedule. No overages shall apply under any CLIN. The fractional quantity is due to the total amount needing to sum properly in the Library's contracting system. Please also reference the cross-reference table provided in Section LC52.232-2 Schedule of Payments.

For wide format devices (one (1) IPF9400S under CLINs ending in -07 and one (1) IPF785 under CLINs ending in -09), one (1) linear foot is the equivalent of a "copy" for the purpose of cost per click pricing associated with those CLINs.

Click totals in CLINs -07, -08, -09, and -10 are estimates based on historical usage levels. As set forth in Section G, additional funds will be obligated during performance to cover actual usage above estimated copy volumes. Usage below estimated copy volumes will be deobligated at the end of each contract period.

Increases in the amount of leased machines on CLINs -002 may be exercised per FAR 52.217-6 - Option to Increase Quantity. The option may be exercised unilaterally. There is no requirement for the Library to maintain the same number of devices across each period of performance. The Library may reduce the quantity requirement per unilateral modification.

Increases in the amount of maintenance services in CLINs -004 may be exercised per FAR 52.217-6 - Option to Increase Quantity.

The option may be exercised unilaterally. There is no requirement for CRS to maintain the same number of devices across each period of performance. The Library may reduce the quantity requirement per unilateral modification.

030ADV26R0001 Section C

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

PERFORMANCE WORK STATEMENT

ENTERPRISE-WIDE MANAGED PRINT SERVICES

C.1 BACKGROUND

The Library of Congress serves as the research arm of Congress and is recognized as the national library of the United States. The mission of the Library is to support the Congress in fulfilling its constitutional duties and to further the progress of knowledge and creativity for the benefit of the American people.

The Office of Chief Information Officer (OCIO) is charged with the mission of Library IT infrastructure support. As such, OCIO is responsible for the Library’s Print Management Program, which consists of Multi-Functional Devices (MFDs), Reading Room Solution that provides both free and charged services for Patron use, a centralized workflow and printing solution for the US Copyright Office and a centralized printing and graphics service for the Library Print shop.

OCIO requires a solution that responds to the evolving printing and copying requirements of the Library of Congress’ employees and researchers, and that improves the efficiency of its in-house print production program and administrative and fee-based copier programs.

C.2 SCOPE

Enterprise-Wide Image/Print Services solution compliant with all federal and agency laws and standards, implemented in the Library of Congress (LOC) information system environment, including contractor provided training and maintenance support. The contract encompasses the elements necessary to achieve an enterprise-wide managed print solution on the existing network that is capable of servicing multiple equipment brands and providing improved functionality, efficiency and cost recovery to the Library. The Library initially requires a lease option for the Major Performance Areas with the exception of the Congressional Research Service Program.

The Library retains the right to increase or decrease the quantity of devices listed on the contract. These changes can occur anytime during the contract performance period. The contract will encompass a Base Period (9 months) and four Option Periods (1 year each). All new leased equipment, except for equipment under the Congressional Research Services Maintenance Program, must be received, installed and fully operational within 90 days from the start of the contract.

The Library requires the right to purchase equipment, either some or all equipment, at the beginning of each option period for any leased equipment listed on the contract. Any equipment purchased will then be moved to a Maintenance-only type plan similar in scope to the Congressional Research Service Program. The contractor shall provide a lease schedule and/or lease to buy schedule as part of their proposal. The contractor shall also provide the method/means/calculations as to how they determine the cost if and when the Library chooses to switch from a lease based to a maintenance only contract.

Cloud-based solutions shall be FedRamp ATO certified by the start of the period of performance.

C.3 MAJOR PERFORMANCE AREAS

The major performance areas under this contract are:

Managed Print Services Production Equipment Library Print Shop Copyright Printing Program Wide Format Printers Administrative Copier Program Reading Rooms Congressional Research Service (CRS) Program Equipment Purchases

C.3.1 Managed Print Services

OUTCOME: The objective is to offer centralized, modern and secured print technologies and value-added print services for researchers, Congress and Library staff through expanded service options, improved internal print control, and greater utilization of the Library Print Shop.

Managed Print Services is a centralized service and supplies model that includes maintenance and repairs (break-fix).

The approximate number of devices on the Library network is 1,800 local printers (not covered under Managed Print Services), and 397 networked printers, scanners and other devices (covered under Managed Print Services). The Library currently leases approximately 247 Multi-Functional Devices (covered under Managed Print Services). CRS devices, approximately 150 Networked Printers, Scanners and other devices, which are purchased and owned by CRS are covered separately under the CRS Program (see C.3.5).

C.3.2 Production Equipment

OUTCOME: The objective is to implement a Central Print System (CPS) to print all Copyright certificates; to make it easier for customers to request print services and print jobs from the Print Shop; and to accurately account for Copyright and Print Shop expenses and chargebacks. In addition, allow for printing large documents utilizing a wide-format network printer.

The Library’s Print Shop provides in-house printing and duplication services for Service Units of the Library, including print-on-demand (POD) and large format printing. The current equipment in the Print Shop consists of three production printers - two (2) color printers and one (1) black and white printer. The printers include attached booklet makers, high-capacity feed tray, the ability to staple in multiple locations, 3-hole punch, and a removable punch to accommodate GBC and Plasticoil punches.

The Electronic Copyright Office is responsible for issuing certificates for all copyright registrations and preparing letters to correspond with external users. Production printers/Central Print System must have the ability to pick up print jobs nightly from specific network folders and print them out to the designated Production Printers. A copy of the print job must be kept on the server for historical/reprint purposes. Each print job must have a unique identifier and have the capability to pull paper from multiple trays. Print Shop Operators must have the ability to locate and manually print historical files. See appendix B for Central Print Workflow. The Central Print System must be compatible with the existing Library network and IT security requirements.

C.3.3 Administrative MFD Program

OUTCOME: The objective is to implement a Total Cost of Ownership (TCO) model that utilizes a centralized approach to introduce efficiencies and reduce Library operating costs through cost recovery. In addition, the model shall allow for a secured print from anywhere solution using staff members current ID Badge.

Library of Congress employees utilize approximately 247 Multi-Functional Devices (MFDs) located in the Library’s three main buildings on Capitol Hill, and at six outlying annexes located at: Landover, Maryland; Ft. Meade, Maryland;

Manassas, VA; and Culpeper, Virginia. The solution shall allow authorized Library users to send print jobs from any networked computer and then have the ability to go to any MFD located on that network to print out the job using their ID Badge regardless as to where the MFD may be located.

C.3.4 Reading Rooms

OUTCOME: Successful implementation will maximize cost effectiveness and streamline workflows and outputs by providing Reading Room printing\copying\scanning services which initially will be a free service but may, in the future, be converted to a fee-based service, web-based, networked, complete-service environment that provides more options and an improved user experience for researchers. Additionally, the Reading Rooms provide a free scan to email service which may, in the future, be converted to a fee-based service.

The Contractor’s solution must provide a secure print capability whereby users must physically release print jobs from the device. The majority of users should only have the ability to release their own print jobs. However, the solution should be able to allow groups to be created, where members of the group can release other members’ print jobs. In addition, users must have the ability to release print jobs from any administrative copier/printer that is on the contract.

The Library of Congress operates 18 Reading Rooms, located throughout the 3 main Capitol Hill Buildings as follows:

Geography & Maps Reading Room Prints & Photographs Reading Room MBRS Moving Image Reading Room MBRS Recorded Sound Reference Center Newspapers & Current Periodicals Reading Room Law Reading Room Performing Arts Reading Room American Folk life Center

Hispanic Reading Room European Reading Room African & Middle Eastern Reading Room Asian Reading Room Main Reading Room Microform and Electronic Resources Center Business Reference Services/Science Reference Services Rare Book & Special Collections Reading Room Manuscript Reading Room US Copyright Reading Room

The Reading Rooms house a range of items from contemporary books and serials to newspapers, photographs, manuscripts, rare books, sheet music and copyright registrations. Referred to as Collections, these items comprise nearly 160 million analog items, including more than 32 million catalogued books and other print materials in 470 languages;

more than 63 million manuscripts; the largest rare book collection in North America; more than 5 million maps; 14 million print and photographs; 17 million microforms; 6 million pieces of sheet music; the world’s largest collection of legal materials, films, maps, sheet music and sound recordings; and a vast collection of incunabula; monographs and serials, bound newspapers, pamphlets, technical reports, and other printed material.

The Reading Rooms act as a critical conduit for the Library’s researchers, providing the capability to request materials from the Collections and then view, photograph, copy or scan the materials, while following Copyright and local policies to protect and preserve the condition of the Collections. Approximately 150,000 researchers accessed the Reading Rooms annually.

Readers shall be able to copy physical items, scan physical items, and print digital items. The service shall be available to Library-provided Windows workstations, Chromeboxes, and Patron-owned equipment and printing shall be secured so that only the user has the ability to print out jobs directly from any Reading Room MFD.

C.3.5 Congressional Research Service Program

OUTCOME: The objective is to obtain maintenance services and consumable supplies to support multiple equipment brands, and to lease or purchase (at the discretion of CRS) future required equipment under this contract.

The Congressional Research Service (CRS) requires supplies and services including maintenance and repairs (break-fix support). This support is required for several brands and types of equipment throughout the Library of Congress.

Primary CRS equipment comprises 150 printers, copiers, and multi-functional devices (MFDs) of Canon, Lexmark and HP brands. Currently, CRS has equipment supporting roughly 850 workstations. CRS equipment maintenance is covered under a designated CLIN separate from the leased equipment help desk CLIN.

C.3.6 Equipment Purchases

OUTCOME: The objective is to allow all Library offices that are not on the lease agreement equipment portion of the contract the ability to purchase required equipment. The purchased equipment would then be added to a maintenance only type plan similar in scope to the existing CRS Maintenance Program.

New equipment purchased under this contract will be the most up to date version of the existing equipment listed in the inventory under appendix A which will ensure compatibility with the current network environment. Equipment specifications will be similar in scope as those listed in this statement of work under section C.5 (Systems and Equipment Requirements).

C.4 CONTRACTOR REQUIREMENTS

C.4.1 General Technical Requirements (applies to all major performance areas)

The Contractor’s solution shall utilize one universal printer driver to be utilized on all Leased and CRS Owned networked printers within the Library.

The Contractor’s solution shall utilize one universal printer driver to be utilized on all Patron Owned equipment.

The Contractor’s solution shall function outside Active Directory functionality.

The Contractor shall be the sole point of contact for hardware and software licenses and ongoing maintenance for all hardware and software of the proposed solution.

C.4.2 Print Management Solution (applies, at minimum, to Managed Print Services)

A print management solution encompasses the entire scope of Managed Print Services, defined as supply and maintenance of existing printers, designated copiers, scanners, and new devices throughout the Library of Congress (LOC). The print management solution maximizes efficiency and high-quality service across the Library system, reduces cost and consumption with minimal effort by the end user and optimizes flexibility.

The print management solution shall:

Meet customer demand through the provision of products and services accepted as state of the art in peer institutions and across the marketplace.

Establish a transparent cost-recovery model that maximizes efficiencies and economies of scale and allows the Library to set an affordable fee schedule for a wide range of services.

Provide for on-site maintenance of current equipment and collaborate with the Library on the removal of obsolete and excess equipment. The on-site maintenance help desk will be centralized within the Madison Building.

Identify a wide range of innovative and cost-effective solutions for secured printing, copying, and scanning in the Library environment, including wide format printer options.

Identify opportunities to reduce print costs, improve performance and operational efficiency and increase environmental sustainability.

Provide for the use of consumable products in-house already acquired by the contractor before the contractor orders additional new products.

Utilize an enterprise-wide software solution that defaults to the most efficient per-unit print costs using methods to optimize paper and toner usage when printing from standard working applications. The software shall provide for the option to reduce paper and toner consumption by putting more content onto fewer pages with minimal effort by the end user.

Provide the ability to print DOCX, XLSX, PDF, by either maintaining or altering the layout of documents and utilizing intelligent techniques to cut down toner consumption, reducing the number of pages without the loss of content or readability. HTML displays from all common web browsers shall be supported, including file formats such as Microsoft Office and Adobe Acrobat.

Provide for web-based printing that allows end users to submit print jobs electronically to the Print Shop using industry standard browsers for centralized production or decentralized print. The solution shall walk end users through each step of identifying their print needs, from developing final print files, to selecting print options such as paper and binding. The solution shall also allow end users to receive a job estimate automatically.

Delineate between self-service and assisted service, while supporting both. Self-service lowers costs to the Library and its researchers; assisted service allows Library imaging specialists to employ existing solutions to meet onsite and off-site duplication orders.

Provide a solution whereby Library Staff can run reports to complete various usage analysis such as but not limited to:

quantity and size of jobs printed and/or scanned for a specific period of time.

C.4.3 Administrative MFD Support (applies to Administrative MFD Program)

The Contractor shall provide multi-functional digital copiers and printing equipment necessary to support material and services for use in all of the Library’s administrative offices. This includes Copyright, the Reading Rooms and the Library Print Shop Administrative offices.

Equipment shall replace equipment currently in use and shall at all times remain the property of the contractor until such time as the Library elects to purchase some or all equipment. Current equipment located in administrative offices include black and white and color multi-functional devices and range in printing speed from 35 pages per minute to 60 pages per minute. The speeds of the machines are dictated by the last 2 digits of the model number as shown in the current inventory listing in Appendix A.

Note – The Copyright Office of Public Information and Education (PIE) office currently has 1 Canon Model IR-ADV DX5840 color MFD with hole punching capabilities and a Booklet Finisher along with a Firey Controller (Canon ImagePass-R1) attached. The current model is not a production printer, due to physical space limitations for this device.

The Fiery controller currently in use on this printer enables it to produce the production-level quality that the PIE office requires. The solution for the PIE printer shall be no larger than 61” long x 40” wide and be equipped with a print management software such as Fiery or equivalent that will enable a standard printer to produce production-level quality and output.

The Copyright MFD shall include either the brand name Fiery Controller or equivalent print management hardware/software, as well as the hole puncher and booklet finisher and any related desktop software.

Capabilities shall include, but are limited to, mobile printing (follow-me printing), Secured Printing, User releasing of jobs from user print queue and Output from Print/Scan/Fax jobs that can be sent directly to a secured network folder in lieu of printing to paper.

Users’ documents shall be releasable only by the sender.

User documents shall be stored in an encrypted file until such time as the file is removed after a Library designated period of time or the User releases the job for printing. Users shall release jobs using their personal ID Badges or Log-In Credentials. All print jobs completed under the Administrative MFD Program shall have the ability to be printed from any MFD within the same network.

C.4.4 Reading Room Solution (applies to Reading Rooms) - Optional

The Library may control and recover costs from Reading Room printing. Reading Room services may be transitioned from services free of charge to a fee-based, limited cost-recovery environment. A solution to enhance Reading Room copy/print/scan capabilities is essential to reducing Library operating costs while enhancing printing options. Researchers wanting to access, duplicate, and transmit their research shall be able to do so through a variety of options that enhance the user experience while improving cost recovery. The solution shall provide the capability for the Library to access reports on the fee collection process if the Library transitions to fee-based services.

The Contractor shall identify the current and emerging imaging, distribution, and print management technologies best suited to modernizing the Library’s Reading Room imaging and printing services. Modernization includes the following areas:

Printing: The Library currently does not charge for printing in the Reading Room. However, the Library reserves the right to begin charging for this service should the need arise to help off-set costs. The Library provides the paper and the contractor shall supply all other consumables.

Copying: It is anticipated that current configurations will remain largely unchanged in the base period of performance.

The Contractor shall provide continuity of current copy services through Multi-Functional Devices (MFDs). Current specifications must be maintained or improved.

Scanning: Some Reading Rooms have flatbed scanners, which Library staff use for scanning purposes. Other Reading Rooms have overhead scanners owned by the Library and used by researchers. Presently, the Library does not charge for scanning. The Contractor shall recommend a fee-based scheme for scanning services, should the Library decide to charge for scanning as it transitions to regular scanning services from Multi-Functional Devices (MFDs).

In addition, the Reading Room solution shall:

Focus on creating operational efficiencies, cost savings, and revenue generation opportunities for the Library.

Provide for varied capabilities from Reading Room to Reading Room, with equipment and services provided in relation to collection type, demand (volume) and condition of materials. Required capabilities include, but are limited to, mobile printing (follow-me printing), color printing, scanning, copying, scan-to-email and account creation.

Have the same charge mechanism for all publicly used duplication services, including Multi-Functional Devices (MFDs) and Microform Reader printers.

Entail traditional copier services, reconfigured as necessary, and multi-function abilities that provide researchers with a full range of contemporary digital and web-based options for imaging, transmitting and downloading data.

If the Library chooses to institute a cost recovery program to charge Patrons for Printing and/or Scanning usage, the contractor shall:

Provide a comprehensive means of tracking imaging and duplication services usage and charges made against the system to facilitate effective accounting and billing procedures. This includes the use of multiple separated and independent accounts, as the US Copyright Office must have separate reporting and collection capabilities from the rest of the Library’s Reading Rooms.

Ensure that all functions of the comprehensive usage and charges tracking system are accessible to authorized staff members for: replacing damaged copy cards; retrieving cash and credit cards from jammed card-purchase kiosks; and overriding incorrect transactions.

Ensure that the comprehensive usage and charges tracking system has tiered levels of security so that specific functions are limited to specifically authorized staff.

Provide an anonymous debit-, gift-, and/or credit-based method for users to purchase and add funds to their accounts or cards on-site. In addition, the contractor shall give the Library access to the merchant bank for credit card usage in order to provide confirmation of amounts collected on behalf of the Library. Please note: Purchase of gift cards is an automated process that does not allow for refunds or change to be made.

Provide a cash-based card purchase/add funds method that accepts, at minimum, one-dollar ($1) coins and one-dollar ($1) bills.

Provide a credit card-based card purchase/add funds method that does NOT retain or store credit card numbers or personal data in any way.

The contractor may choose, but is not required, to provide a reading room credit card-based solution that incorporates the use of the Library’s existing merchant bank for all credit card processing. If the contractor chooses not to use the Library’s existing merchant bank, the contractor shall provide a copy of the fee structure from the merchant bank that they intend to use.

Provide a card purchase/add funds method that permits manual user data input by appropriate Library staff members and allows users to purchase cards at a dedicated site(s).

C.4.5 Congressional Research Service Program (applies to CRS Program)

The contractor shall provide maintenance services and supplies for several brands and types of equipment, including printers, copiers, and multi-functional devices (MFDs) of Canon, Lexmark and HP brands.

Maintenance services shall be performed by authorized service dealers for the equipment in question and all supplies/parts used must be OEM authorized parts.

Future requirements may also include reading rooms in various buildings on the Capital Hill Complex.

Purchase new CRS equipment, at the discretion of CRS, as needed once existing equipment has reached the end of useful life.

C.4.6 Supplies (applies to all major performance areas)

Excluding paper, the contractor shall provide and replenish all supplies in all contracted equipment, including, but not limited to, the following: toner, toner cartridges, dispersant fuser oils, staples, accessories, repair parts and training materials.

Supplies shall be delivered to the destination location within 3-5 business days of receipt of the consumables request and shall be OEM authorized supplies.

Upon initial delivery and installation, the contractor shall provide one month's consumable supplies for each Multi-Function Device (MFD) and networked printer, excluding paper. These supplies will be stored by the Government.

C.4.7 Services (applies to all major performance areas)

The contractor’s solution shall include on-site training for all end users and administrators. Key Operators are defined as Print Specialists in the Library’s Print Shop, Copyright Print Shop and CRS Print Shop who are not the originators/creators of the actual print job. Print Specialists are defined as those who print the actual print jobs and are users of the Production Level Printers and not the standard office MFDs.

Training shall include, at a minimum: how to operate the basic function keys of the MFD or networked printer;

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