02. PWS and PRS Template FY26 Shop Towel Base + 4_KO1.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

Shop Towel Lease and Laundering Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Shop Towel Lease and Laundering Services, as defined in this PWS.

1.1.1 Objectives: Reserved.

1.2 Background: The Iowa Army National Guard operates ground and air maintenance facilities throughout Iowa that require the use of shop towels throughout normal business.

1.3 Period of Performance (PoP): The Period of Performance shall be one (1) Base Year of 12 months and four (4) 12-month option years.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between in accordance with the business hours indicated in Technical Exhibit 2 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Technical Exhibit 2. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.1.1 Telework: The Government will does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle

Attachment 02 1 of 13 regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It

Attachment 02 2 of 13 defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved.

1.4.5.1.1 Reserved.

1.4.5.1.2 Reserved.

1.4.5.1.3 Reserved.

1.4.5.1.4 Reserved.

1.4.5.1.5 Reserved.

1.4.5.1.6 Reserved.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Reserved.

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall

Attachment 02 3 of 13 ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved.

1.4.5.6.1 Reserved.

1.4.5.6.2 Reserved.

1.4.5.6.3 Reserved.

1.4.5.6.4 Reserved.

1.4.5.6.5 Reserved.

1.4.5.7 Reserved.

1.4.5.8 Reserved.

1.4.5.9 Reserved.

1.4.5.10 Reserved.

1.4.5.11 Reserved.

1.4.5.12 Reserved.

1.4.5.13 Reserved.

1.4.5.14 Reserved.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Reserved.

1.4.6.1.1 Reserved.

1.4.6.1.2 Reserved.

1.4.6.1.3 Reserved.

Attachment 02 4 of 13

1.4.6.2 Reserved.

1.4.7 Reserved.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Each person providing services at an IAARNG facility must provide photo identification, such as state issued driver’s license, and business card or other medium demonstrating he or she is a representative of the contracted firm.

1.4.10.1 Reserved.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved.

1.4.13 Reserved.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be

Attachment 02 5 of 13 acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AASF Army Aviation Support Facility AR Army Regulation

Attachment 02 6 of 13

AT/OPSEC Antiterrorism/Operational Security CFP/M/E Contractor Furnished Property/Material/Equipment CM Contract Manager CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation FMS Field Maintenance Shop FWT Fair, wear, and tear GFP/M/E/S Government Furnished Property/Material/Equipment/Services HSPD Homeland Security Presidential Directive IA Information Assurance KO Contracting Officer OCI Organizational Conflict of Interest NLT No later than PII Personally Identifiable Information POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SMM Surface Maintenance Management TE Technical Exhibit UTES Unit Training Equipment Site

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials: None

3.3 Equipment: None

3.4 Services: None

3.5 Utilities: None

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): None

Attachment 02 7 of 13

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Reserved.

4.3 Reserved.

5.0 Requirements: The contractor shall:

5.1 Initial Delivery:

5.1.1 Deliver the initial quantity of shop towels, as specified in “Base Quantity” in Technical Exhibit 3 within the time frame indicated in “Start Date” in Technical Exhibit 3.

5.1.1 Provide high-quality durable and reusable industrial shop towels.

5.1.1.1 Towels must be blue, white, orange or red in color and measure between 14x14 inches and 18x18 inches.

5.1.1.2 Shop towels must be delivered clean, dry and of “like-new” quality. They must be free of any oily residue, metal shavings, or other foreign contaminants.

5.1.1.3 Slight irregularities, such as minor weaving flaws are permissible. Each towel may have no more than three (3) flaws per towel. No single hole may be larger than one quarter inch (1/4 inch).

5.2 Exchange and Maintenance Service:

5.2.1 Exchange towels on a one-for-one basis weekly or biweekly to maintain the Base Quantity in Technical Exhibit 3.

5.2.1.1 For biweekly deliveries, the base quantity of towels shall be doubled.

5.2.1.2 For work weeks containing a recognized holiday (IAW paragraph 1.4.2), the Contractor must coordinate with the site Point of Contact (POC) to schedule delivery for an alternate day within that week.

5.2.1.3 Exchange soiled towels with clean, laundered towels that meet the quality standard outlined in paragraph 5.1.1 – 5.1.1.3. The laundering process must adhere to standard commercial practice identified in the Contractor’s Quality Contral Plan (QCP).

5.2.1.4 Replace as necessary due to normal use and fair, wear, and tear (FWT) to maintain the required quality standard across the inventory.

Attachment 02 8 of 13

5.3 Inventory and Accountability:

5.3.1 Conduct a joint inventory of all soiled and clean towels during each exchange utilizing Technical Exhibit 4 (TE4) for documentation.

5.3.2 The joint inventory record on TE4 must be signed by contractor representative and government representative to validate the count.

5.3.3 The government assumes responsibility for lost shop towels provided that proper joint inventory procedures are followed by both parties.

5.3.4 The contractor will accurately annotate lost and excessively damaged towels on the weekly delivery tickets on TE4.

5.4 Invoicing:

5.4.1 Invoice monthly for the quantity of leased towels per location, as specified in Technical Exhibit 3. A copy of the weekly delivery ticket must be provided with invoice.

5.4.2 The Contractor may invoice monthly for the Fair, Wear, and Tear (FWT) life cycle replacement of towels. This replacement invoicing will not exceed 10% of the leased Base Quantity per location as document on TE 3. FWT damaged towels must be document as “Damaged” during joint inventory.

5.5 Reserved.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

6.1 Applicable Forms: Forms applicable to this PWS are listed below

Form Date Website SHOP TOWEL WEEKLY REPORT JAN 2024 Local Form see Technical Exhibit 4

Attachment 02 9 of 13 https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom 5.1

Deliver base quantity of shop towels

The contractor shall deliver sufficient amount of shop towels to begin the service and maintain acceptable quality shop towels in accordance with TE3.

100% of base quantity shop towels were delivered.

Review of delivery tickets and inspection of shop towels by completing weekly shop towel report with government personnel.

Random monitoring by COR 5.2

Exchange Towels on either a Weekly or Bi- Weekly Basis

The contractor shall provide a weekly or biweekly one for one exchange of up to the weekly base quantity listed in TE3 for each location. If service is biweekly, double the weekly base quantity.

Service is provided IAW TE3 100% of the time.

Review of delivery tickets, TE4, logs, weekly shop towel report, logs, and inspection of shop towels by government personnel.

Random monitoring by COR

5.2.1.4 Replace Lost

and excessively damaged shop towels

The contractor shall replace lost and excessively damaged towels and include cost to replace on invoice.

Lost or excessively damaged shop towels are replaced 100% of the time.

Review of delivery tickets, TE4, logs, and inspection of shop towels by government personnel.

Random monitoring / COR

5.4 Invoice monthly

The contractor shall invoice monthly for services provided.

Contractor invoiced 100% of the time.

Review of delivery tickets, TE4, weekly shop towel report, logs, and inspection of shop towels by government personnel.

Random monitoring / COR

Attachment 02 10 of 13

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.3 Quality Control Plan

(QCP)

Provide within 10 days of contract award

1 Electronic Submission

Contracting Officer and COR

1.4.9 Designation of

Contract Manager

(CM)

Provide within 10 days after contract award, and within 10 days after appointment of a new/replacement CM.

1 Electronic Submission

Contracting Officer

COR

Attachment 02 11 of 13

TECHNICAL EXHIBIT 3

Shop Towel Lease and Laundering Service Quantities, Locations, and Points of Contact

Facility Weekly Base

Quantity Start Date Business

Hours Address Facility Phone

SMM N/A N/A N/A N/A SFC Craig Moothart

(515) 252-4554

AASF 2 150 Within 10 days of contract award 0700-1530 2245 W Big Rock Rd Waterloo, IA 50703 (515) 331-5520

AASF 3 150 Within 10 days of contract award 0700-1530 9650 N Harrison St Davenport, IA 52806 (515) 331-5513

FMCD 500 Within 10 days of contract award 0700-1530 Bldg. S34/2287

7105 NW 70th Ave Johnston, IA 50131

(515) 252-4165

FMS 2 150 Within 10 days of contract award 0700-1530 3106 Airport Blvd Waterloo, IA 50703 (515) 331-5583

FMS 3 200 Within 10 days of contract award 0700-1530 3200 2nd Mech Drive Sioux City, IA 51111 (515) 331-5541

FMS 4 200 Within 10 days of contract award 0700-1530 2415 E Kanesville Blvd Council Bluffs, IA 51503 (515) 331-5555

FMS 5 50 Within 10 days of contract award 0700-1530 1160 SW 19th St Mason City, IA 50401 (515) 331-5351

FMS 10 150 Within 10 days of contract award 0700-1530 700 Snedden Dr Boone, IA 50036 (515) 252-4854

FMS 11 50 Within 10 days of contract award 0700-1530 1659 Nelson Ave Fort Dodge, IA 50501 (515) 331-5562

FMS 12 200 Within 10 days of contract award 0700-1530 505 W Carpenter Ave Fairfield, IA 52556 (515) 331-5628

FMS 13 200 Within 10 days of contract award 0700-1530 1500 E Wright Brothers Blvd Cedar Rapids, IA 52404 (515) 331-5595

FMS 15 200 Within 10 days of contract award 0700-1530 16815 DMC HWY 34 Middletown, IA 52638 (515) 331-5465

For Bi-weekly deliveries, double the base quantity.

Attachment 02 12 of 13

TECHNICAL EXHIBIT 4

IOWA ARNG SHOP TOWEL WEEKLY INVENTORY REPORT

Attachment 02 13 of 13