02. PWS - 1Gbps Symmetrical Internet.pdf

Performance Of Work Statement (PWS)

For

1Gb Symmetrical Internet to BLDG 7320 at

Dyess AFB, TX

22 Sep 2026

Prepared by:

7 CS/SCXP

Table of Contents

1. Description of Services

2. Government Furnished Property, Equipment, and Services

3. Contractor Requirements

4. GENERAL CONTRACTOR OPERATIONS & ADMINISTRATION

5.0 INSTALLATION SECURITY & CONDUCT

6.0 OPERATIONAL PARAMETERS & SITE PROCEDURES

7.0 INSTALLATION ACCESS, IDENTITY VETTING & CREDENTIALING

8.0 SAFETY & OCCUPATIONAL HEALTH

Performance Work Statement (PWS) | Dyess AFB

1. Description of Services

1.1 Scope

This Performance Work Statement (PWS) defines the requirements for the Contractor to

Engineer, Furnish, Install, and Test (EFI&T) an enterprise-grade 1 Gigabit per second (1 Gbps) symmetrical internet connection (guaranteed 1 Gbps upload and 1 Gbps download throughput) to

Building 7320 at Dyess AFB, Texas. The Contractor shall provide this service for a minimum of one (1) month.

The Contractor shall provide all personnel, management, supervision, tools, equipment, materials, supplies, transportation, and incidental engineering necessary to fulfill the requirements specified herein. The Contractor must ensure that a minimum of a single public IP address is available and configured at Building 7320.

The Contractor shall provide and install all networking equipment necessary to deliver the required speeds and allow the customer to hook up a Government-provided fiber line to support other buildings with the necessary 1 Gbps speeds. The Contractor must permit and facilitate the customer plugging in this fiber line directly into the handoff interface. All installed electronic components, hardware, cabling, and ancillary supplies provided by the Contractor may be commercially standard new, reconditioned, or previously used equipment (acceptable if using existing provider equipment), provided it is fully operational, reliable, and capable of supporting all performance specifications herein. The entire service installation must be completed and fully operational by October 8, 2026.

1.2 Objective

The primary objective of this acquisition is to secure a highly reliable, dedicated, low-latency, and high-speed internet service to support mission-critical operations at Dyess AFB. The connection must deliver a consistent 1 Gbps throughput in both directions (symmetrical) with high uptime availability and provide a minimum consistent speed of 1 Gbps at Building 7320.

2. Government Furnished Property, Equipment, and Services

2.1 Government Support

The Government will provide the following to facilitate the installation:

• Access to necessary communications rooms, facilities, and pathways at Building 7320.

• Government-provided fiber line to connect to the Contractor's equipment for downstream distribution.

• Escort services within secure areas, as required.

• Available electrical power and rack space in designated telecommunications rooms.

3. Contractor Requirements

3.1 Installation and Circuit Requirements

• Service Delivery: The provider shall deliver a dedicated 1 Gbps symmetrical connection directly to Building 7320 (demarcation point), maintaining a minimum consistent speed of 1 Gbps.

• Infrastructure & Interface: The Contractor shall engineer, supply, and install all necessary transmission hardware and handoff interfaces capable of sustaining 1 Gbps symmetrical throughput. The equipment must allow the customer to plug in a

Government-provided fiber optic line to distribute the connection to other facilities.

• IP Address Allocation: The Contractor shall provide and configure a minimum of a single (1) public IPv4 address for use at Building 7320.

• Standards Compliance: All installation work, cabling, and termination must adhere strictly to Defense Information Systems Agency (DISA), Air Force, and commercial telecommunications standards (TIA/EIA).

• Hardware Exclusions: The Contractor is not responsible for providing customer end-user routers, switches, or firewalls beyond the demarcation interface.

3.2 Testing and Acceptance

Upon completion of the physical installation, the Contractor shall conduct a comprehensive RFC

2544 (or equivalent) network performance test at Building 7320. The test must demonstrate:

• Symmetrical throughput of at least 1 Gbps.

• Packet loss of less than 0.1%.

• Latency and jitter within standard SLA guidelines.

The test results shall be documented and delivered to the Government Point of Contact (GPOC) for formal review and acceptance.

3.3 Period of Performance

The active internet service must be maintained and guaranteed for a minimum of one (1) month from the formal date of acceptance.

3.4 Key Milestones and Timeline

• Effective Date: Upon contract award.

• Physical Run and Setup: To be coordinated with 7 CS.

• Testing & Activation: Must be finalized and validated.

• Completion & Delivery Date: The entire installation must be fully operational and accepted no later than 8 October 2026.

4. GENERAL CONTRACTOR OPERATIONS & ADMINISTRATION

4.1 Base Access and Coordination

The Contractor shall coordinate all on-site activities with the 7 CS representative and the GPOC. The

Contractor is responsible for obtaining all necessary base passes and security clearances for personnel and vehicles in accordance with Dyess AFB installation security procedures.

4.2 Contractor Personnel Management

The Contractor shall maintain an accurate, up-to-date roster of all personnel assigned to perform work under this contract.

• The roster shall be submitted to the CO and COR prior to performance commencement.

• Revisions shall be submitted immediately upon any staffing modification, resignation, reassignment, or onboarding.

• The Government reserves the right to utilize this roster for 100% personnel accountability during exercises, real-world operational security events, and force protection condition (FPCON) escalations.

4.2.1 Professional Certifications and Licenses

Prior to contract award and throughout the period of performance, all Contractor personnel shall possess current, valid professional credentials, technical certifications, and state/federal trade licenses mandated to execute the work specified in this PWS. The acquisition and maintenance of all necessary certifications and licenses shall be accomplished strictly at the Contractor's expense.

4.2.2 Personnel Qualifications

The Contractor shall assign only personnel who possess the prerequisite technical training, industry qualifications, and specialized competencies necessary to execute the requirements of this contract safely and effectively.

4.2.3 Language Proficiency

Contractor personnel interfacing directly with Government stakeholders, customer organizations, or installation personnel shall demonstrate fluent, clear, and concise verbal and written communication skills in the English language to ensure efficient contract execution.

4.2.4 Employment of Current Government Personnel

The Contractor shall not employ any individual who is currently an employee of the United States

Government if such employment creates a conflict of interest or an appearance thereof. Furthermore, the Contractor shall not employ any Department of Defense (DoD) civilian employee in violation of Air

Force Instruction (AFI) 64-106, Industrial Labor Relations Activities.

4.2.5 Employment of Off-Duty Military Personnel

The Contractor is advised that off-duty active-duty military personnel, Reservists, and National Guard members retained by the Contractor remain subject to military recall, deployment, duty hour alterations, and Permanent Change of Station (PCS) orders. The unexpected absence, reassignment, or recall of military personnel shall under no circumstance constitute an excusable delay or legal justification for non-performance.

4.2.6 Identification of Contractor Personnel

Contractor personnel shall clearly identify themselves as non-government Contractor employees at all times, including when participating in official meetings, answering Government telephones, and interacting in forums where Contractor status is not readily obvious.

• Contractor personnel shall ensure all produced correspondence, engineering reports, drawings, and status documents are explicitly marked as Contractor products.

• While operating within designated high-security areas (such as the Command Post), Contractor personnel shall visibly display escort badges and maintain mandatory security protocols.

4.3 Clean-up and Restoration

The Contractor shall maintain a clean work area and dispose of all installation debris daily. Any damage to Government facilities, landscaping, or existing utilities caused during installation shall be repaired or replaced to original condition at the Contractor’s expense.

5.0 INSTALLATION SECURITY & CONDUCT

5.1 Motor Vehicle Operations and Base Traffic Compliance

The Contractor and its employees shall comply with all installation traffic regulations, posted directives, and Dyess AFB Base Operating Instructions.

5.1.1 Privately Owned Vehicles (POV) and Contractor Vehicles

Each vehicle operated on Dyess AFB must maintain current registration, current state safety inspection credentials, and minimum motor vehicle liability insurance as mandated by Texas state law.

• Vehicle operators shall observe all posted speed limits.

• The operation of hand-held mobile devices (cellular phones, smartphones) for verbal calls, text messaging, or data browsing while driving on the installation is strictly prohibited.

• Seatbelt utilization is mandatory for all vehicle occupants.

• Any individual cited for Driving Under the Influence (DUI) or Driving While Intoxicated (DWI) shall face immediate, indefinite revocation of installation driving privileges.

5.2 Prohibition of Weapons, Firearms, and Ammunition

Contractor personnel are strictly prohibited from possessing or transporting firearms, weapons, concealed carry instruments, explosives, or ammunition on their person or inside any company-owned, leased, or privately owned vehicle while on Dyess AFB.

5.3 Security Incident and Threat Reporting

Contractor personnel shall immediately report any suspicious behavior, potential threat indicators, security violations, or incidents compromising DoD personnel, facilities, resources, or classified/unclassified defense information to the Dyess AFB Security Forces Squadron (SFS) and the

COR.

5.4 Safeguarding Government Resources and Physical Security

The Contractor shall be solely responsible for safeguarding all Government property, materials, spaces, and facilities entrusted to them or accessed during contract performance.

5.5 Key and Access Control

The Contractor shall establish and maintain strict physical security control protocols to prevent the loss, misplacement, or unauthorized use of any Government-furnished keys or electronic access badges. The

Contractor is strictly prohibited from duplicating Government-issued keys.

• Reporting: The Contractor shall notify the CO and COR immediately upon discovering the loss, compromise, or duplication of any Government key.

• Cost Remediation: If a key (excluding master keys) is lost, compromised, or duplicated, the

Contractor shall re-key or replace the impacted lock cylinders at no cost to the Government, upon written instruction from the CO.

• Master Key Compromise: In the event a master key is compromised or lost, the Government shall direct complete re-keying and lock replacement of the affected facility or system. The total cost incurred by the Government shall be deducted directly from monthly payments due to the

Contractor.

• Access Limitations: Government keys and access devices shall be entrusted solely to authorized

Contractor personnel actively executing contract requirements. Contractor employees shall not unlock spaces or permit entry to unauthorized individuals.

6.0 OPERATIONAL PARAMETERS & SITE PROCEDURES

6.1 Normal Duty Hours

Standard operational hours under this contract are Monday through Friday, 0800 to 1600 local time, excluding federal holidays and Government-directed installation closures (e.g., inclement weather or real-world emergency responses).

• Any work performed outside standard duty hours requires prior written coordination with and approval from the 7 CS/SCXP COR and the Contracting Officer.

• Work shall be scheduled and executed to minimize disruption to mission-critical base activities.

• If after-hours performance is deemed necessary to satisfy delivery timelines, proposed schedules must be submitted to the Government for review and formal approval.

6.2 Recognized Federal Holidays

The Contractor is not required to perform work on recognized federal holidays, unless formally authorized or directed by the CO.

Federal Holiday Calendar Observance

New Year's Day 1st of January

Martin Luther King Jr.'s Birthday 3rd Monday in January

Washington's Birthday (Presidents' Day) 3rd Monday in February

Memorial Day Last Monday in May

Juneteenth National Independence Day 19th of June

Independence Day 4th of July

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day 11th of November

Thanksgiving Day 4th Thursday in November

Christmas Day 25th of December

Note: In accordance with standard federal practice, if a holiday falls on a Saturday, it will be observed on the preceding Friday. If a holiday falls on a Sunday, it will be observed on the following Monday.

Work suspended due to weather closures, force protection alerts, or official installation exercises shall be rescheduled and resumed as soon as feasible following base reopening.

6.3 Environmental Compliance and Protection

The Contractor shall comply with all applicable federal, state, and local environmental statutes, executive orders, Department of the Air Force instructions, and local Dyess AFB environmental plans. In cases of overlapping or conflicting standards, the most stringent requirement shall apply. The prime

Contractor remains accountable for subcontractor compliance with all environmental stipulations.

6.4 Environmental Permits & Civil Engineering Approvals

The Contractor is solely responsible for identifying, funding, and securing any required environmental permits independent of existing Government operating permits. The Government shall not be designated as a co-permittee or secondary discharger. If named as such, the Government reserves the right to suspend or terminate operations without penalty or financial liability.

6.4.1 Base Civil Engineering (CE) Work Clearance (Digging Permits)

• AF Form 103 (Base Civil Engineer Work Clearance Request): The Contractor shall coordinate with the 7th Civil Engineer Squadron (7 CES) to process and obtain an approved AF Form 103 before initiating any surface penetration or trenching. Submittals must occur at least 14 calendar days post-award.

• Permits and Environmental Reviews: The Contractor shall complete and submit all required AF

Form 332 (Base Civil Engineer Work Request) and AF Form 813 (Request for Environmental Impact

Analysis) packages to 7 CS/SCXP approximately six (6) weeks prior to scheduled work commencement.

6.5 Government Inspection Rights

The Government reserves the right to inspect work areas, equipment staging areas, and ongoing installation activities upon reasonable notice to assess compliance with environmental, safety, quality, and occupational health mandates. The Government typically provides a 24-hour notification window, but reserves the right to conduct unannounced inspections when deemed necessary for safety, environmental, operational, or security reasons.

6.6 Post-Award Conference

The Contractor shall attend a Post-Award Orientation Conference convened by the Contracting Officer in accordance with Federal Acquisition Regulation (FAR) Part 42.5. Participation shall be at no additional cost to the Government.

7.0 INSTALLATION ACCESS, IDENTITY VETTING &

CREDENTIALING

7.1 Security Clearance and Background Checks

All Contractor personnel requiring base access shall undergo identity vetting and background checks in accordance with Air Force Manual (AFMAN) 31-113, Installation Perimeter Access Control, and local installation security memorandums. The Installation Commander retains sovereign authority to deny entry credentials based on derogatory background records or risks to base security, discipline, and order.

7.2 Base Access Identification (AFMC Form 496)

To secure long-term base credentials in accordance with Air Force Federal Acquisition Regulation

Supplement (AFFARS) Clause 5352.242-9000, Contractor Access to Air Force Installations, the Contractor shall submit a formal access request on corporate letterhead to the CO containing:

1. Assigned Contract Number;

2. Specific Location(s) of Work;

3. Period of Performance / Requested Expiration Date (not to exceed contract end date or a maximum duration of 3 years); and

4. Comprehensive list of personnel (including subcontractors) specifying full legal name and associated corporate entity.

7.2.1 Credential Processing Workflow

• The Contractor shall provide a copy of the approved letter to each employee for presentation at the

Dyess AFB Visitor Center.

• Approved requests will be endorsed by 7 CONS / CO and subsequently processed by the Dyess AFB

Pass and Registration Office for biometric verification and badge generation.

• Access passes are restricted to personnel performing recurring, consistent work on-site.

7.2.2 REAL ID Act Compliance

Contractor personnel presenting state driver's licenses from non-compliant jurisdictions must furnish secondary identification compliant with the REAL ID Act of 2005. Up-to-date compliance listings can be referenced via the Department of Homeland Security (DHS) website (www.dhs.gov).

7.2.3 Credential Accountability and Surrender

The prime Contractor shall retrieve and return all base passes, vehicle decals, and credentials to the Pass and Registration Office immediately when:

5. An employee resigns, is terminated, or no longer performs work under this contract;

6. Directed by the Contracting Officer; or

7. The contract reaches completion or termination.

Failure to return passes may result in the withholding of final contract payments.

8.0 SAFETY & OCCUPATIONAL HEALTH

8.1 Safety Compliance

The Contractor shall ensure strict compliance with Public Law 91-596, the Occupational Safety and

Health Act (OSHA), applicable Code of Federal Regulations (CFR), and relevant Air Force Instructions.

Ensuring personnel safety and protecting building occupants, base personnel, and visitors near the work site remains exclusively the Contractor's legal responsibility.

8.2 Safety and Health Plan

The Contractor shall draft and submit a comprehensive Safety and Health Plan to the Contracting Officer for review and formal acceptance by the Installation Safety Office prior to contract award, in accordance with AFI 91-202 (AFMC Supplement). The plan shall detail:

• Hazard tracking, mitigation, and prompt correction protocols;

http://www.dhs.gov/

• Equipment operator training verification;

• Site-specific mishap reporting procedures for injuries or property damage.

8.3 Personal Protective Equipment (PPE)

The Contractor shall furnish, at its own expense, all required PPE (including, but not limited to, steel-toe footwear, safety eyewear, respirators, protective headwear, and high-visibility gloves) for its employees in compliance with OSHA standards.

8.4 Personnel Screening & Security Restrictions

The Government reserves the right to restrict access to any Contractor employee deemed a risk to health, safety, general welfare, or mission readiness. The Contractor shall conduct pre-employment criminal history evaluations at its own expense to guarantee that no assigned employee has a record of convictions for sexual offenses or crimes against children.

8.5 Professional Appearance and Uniforms

Contractor personnel shall maintain a neat, clean, and professional appearance. Personnel shall wear distinctive corporate attire clearly displaying the company name and/or visibly exhibit laminated photo badges displaying the employee name and company name.

8.6 Mishap and Accident Reporting

The Contractor shall record and immediately report all incidents involving personnel injury or property damage to the Base Safety Office and 7 CS/SCXP. The Contractor shall secure and preserve accident scenes and damaged materials until released by designated investigative authorities. The Contractor shall cooperate fully with any Government-led safety investigations.

8.7 Permit-Required Confined Space Operations

Contractor and subcontractor personnel entering confined spaces on Dyess AFB shall comply with OSHA standard 29 CFR 1910.146.

• The Contractor must implement a certified Confined Space Entry Program.

• All confined space activities shall be coordinated in advance with the Wing Safety Office and 7

CS/SCXP.

• The prime Contractor maintains full legal and operational responsibility for subcontractor compliance during confined space entries.