Controlled by: CPE ST3/STS Category: Procurement and Acquisition Distribution/Limited Dissemination Control:

FEDCON

POC: MAJ Khalid T. Salim, (520) 672-7097

SALIM.KHALID.TARIQ.1292403557 Digitally signed by SALIM.KHALID.TARIQ.1292403557 Date: 2026.09.01 12:55:24 -04'00'

Table of Contents

1. BACKGROUND

2. SCOPE

3. APPLICABLE DOCUMENTS

4. PERIOD AND PLACE OF PERFORMANCE

4.1 PERIOD OF PERFORMANCE

4.2 PLACE OF PERFORMANCE

5. CONCEPT OF OPERATION

5.1 MAINTENANCE CONCEPT

5.2 ENVIRONMENTAL CONDITIONS

6. SPECIFIC REQUIREMENTS

6.1 PERFORMANCE AND TECHNICAL REQUIREMENTS

6.2 PRIORITIZED MAINTENANCE TASKS (STAND-ALONE SIM)

6.3 COORDINATED AND ENVIRONMENTAL REQUIREMENTS

7. TRAVEL

8. SECURITY

160th Special Operations Aviation Regiment (SOAR) Virtual Maintenance Trainer (VMT)

1. Background

Historically, following Enlisted Green Platoon (EGP), new maintainers attended the Special Operations Aviation Training Battalion (SOATB) Maintainers Course to build hands-on skills before entering operational units. With that course no longer active, incoming maintainers arrive at operational units with inconsistent baseline proficiency. This critical training gap elevates early-phase error rates, delays qualification timelines, increases supervisor workload, and introduces overall risk to airframe and aircraft readiness.

This training gap is further compounded by several key factors:

1. Modern Aircraft Complexity: The high and rising technical complexity of Special Operations Forces (SOF) rotary-wing platforms.

2. Legacy Technical Manuals: Relying on legacy paper-based maintenance manuals converted into static PDFs, which offer no interactive flexibility or visual adaptability.

3. Fleet Divergence: Rapid modification cycles across aircraft variants that prevent consistent, hands-on training prior to real-world task assignment.

4. Declining Experience Baseline: A declining average experience level across the available military maintenance force.

Product Manager SOF Training Systems (PdM STS), in coordination with the Systems Integration Management Office (SIMO), requires the development and fielding of a Virtual Maintenance Trainer (VMT). This investment directly supports the Regiment's Maintenance Readiness Level (MRL) progression system:

Basic Mission Trained (BMT): Supervised maintenance operations; familiarity with MOS task list.

Basic Mission Qualified (BMQ): Semi-independent maintenance; demonstrated proficiency in core tasks.

Fully Mission Qualified (FMQ): Expert level; capable of training others and managing complex troubleshooting.

The primary intent of the VMT is to ensure new maintainers arrive at their operational companies already fully trained to BMT standards and prepared for a structured, objective, first-time evaluation toward their BMQ qualification. This evaluation will occur during the VMT course, providing standardized assessment and clear return on investment (ROI) metrics.

2. Scope

The Contractor shall deliver a modernized, high-fidelity, and fully standardized Virtual Maintenance Trainer (VMT) system. The scope of this effort spans software development, hardware delivery, curriculum integration at SOATB, and deployment of support infrastructure.

The VMT system must deliver full Individual Critical Task List (ICTL) coverage for MH-60 maintainers. It must feature step-by-step guided and unguided assessment modes, dynamic AI-driven fault simulations, a hardware-agnostic platform architecture, and integrated digital technical manuals. The final fielded capability must provide standardized performance metrics and an automated After-Action Review (AAR) to validate the Return on Investment (ROI), minimizing sustainment overhead while aligning with Army and AFSOC virtual training precedents.

3. Applicable Documents

N/A

4. Period and Place of Performance

4.1 Period of performance.

The period of performance shall consist of two distinct phases within 12 months:

Phase 1, Initial Deployment and System Integration (45 days)

Day 0: Contract award.

Days 1–30: Software finalizing, packaging, hardware procurement, and shipment to

SOATB.

Days 31–37: Installation and comprehensive on-site performance testing in designated classrooms.

Days 38–45: Deployment and initial orientation of Field Service Representatives (FSRs) and SOATB instructors.

Phase 2, VMT Trainer Employment and ROI Evaluation (day 45 – month 12)

Ongoing curriculum support, software sustainment, technical support, and data aggregation for ROI analysis comparing experimental (VMT-trained) and control maintenance companies.

4.2 Place of performance.

Primary performance will occur at the Special Operations Aviation Training Battalion (SOATB) classrooms, Fort Campbell, Kentucky. Company-level shops, flight line areas, and outstation support will be conducted as directed by the COR within authorized funding thresholds.

5. Concept of Operation

The VMT will serve as an integrated, immersive training system embedded within the 160th SOAR maintainer progression pipeline.

Instructors will employ the VMT to deliver standardized, VR-based foundational skills, system familiarizations, and variant-specific walkthroughs aligned with BMT requirements. The system will generate dynamic maintenance scenarios, including realistic, unpredictable malfunctions and troubleshooting sequences, enabling maintainers to rehearse complex procedures safely.

During training, the VMT will record trainee actions, decision pathways, and error patterns, feeding this data into an automated After-Action Review (AAR) engine. This engine will produce objective, consistent performance evaluations to inform first-time BMQ assessments.

This closed-loop system standardizes training delivery, reduces dependence on operational airframes, accelerates qualification timelines, and ensures maintainers meet BMT requirements prior to entering operational companies.

| EGP / Incoming Maintainer | v | VMT Standardized Course | <--- 3D Walkthroughs, NGTM & VR v

| Automated AAR & Exam | <--- Objective BMT Standard Evaluation v | Operational Unit (BMT Status) | <--- Ready for immediate BMQ Progression

5.1 Maintenance Concept

The VMT system shall utilize commercial-off-the-shelf (COTS) technology, including high-resolution mixed-reality headsets and instructor stations. The contractor shall maintain all software and hardware throughout the period of performance. The contractor shall coordinate with Army Aviation stakeholders to evaluate the feasibility of hosting SOF-unique modules on the enterprise Army Virtual Training Environment (VTE, vte.mil) to reduce software sustainment overhead and ensure alignment with the broader Synthetic Training Environment (STE). The system must be designed for maximum software compatibility and requires no additional military sustainment mechanisms beyond standard contractor support.

5.2 Environmental Conditions

The training devices shall be housed within climate-controlled classrooms. All components must be operated in an environment where ambient temperatures are maintained between 68°F and 78°F to prevent thermal degradation of COTS processing units and headsets.

Each system must operate reliably using standard commercial power sources without the need for specialized line conditioning.

Each system must be equipped with an uninterruptible power supply (UPS) integrated within the IT rack to prevent data loss or hardware corruption during power fluctuations.

6. Specific Requirements

6.1 Performance and Technical Requirements

The Contractor shall design, build, and deliver a VMT system meeting the following technical standards:

6.1.1 Guided and Unguided Procedural Walk-Throughs: Deliver full Individual Critical Task List (ICTL) coverage for MH-60 maintainers. Provide "guided" modes (step-by-step visual, audio, and text-based hints matching technical publications) and "unguided" modes (assessment-based, where no hints are provided and trainee performance is recorded).

6.1.2 Dynamic Fault Simulation: Provide an AI-enabled fault generation engine that simulates avionics, electrical, hydraulic, and powerplant malfunctions with adjustable difficulty levels. The simulation must dynamically calculate system reactions based on diagnostic actions (e.g., tracing digital schematics, applying virtual multi-meters). Faults must range in complexity from BMT baseline tasks to advanced FMQ-level troubleshooting scenarios.

6.1.3 Fleet Divergence and Variant Familiarization: Provide high-fidelity 3D models of all major MH-60 variants utilized by the 160th SOAR. The contractor shall maintain currency with fleet modification cycles to ensure maintainers are familiarized with variant-specific differences without removing physical mission airframes from operational service.

6.1.4 Next Generation Technical Manual (NGTM) Integration: Embed a fully interactive, hardware-agnostic digital technical manual framework within the 3D space.

Maintainers must be able to view dynamic schematics, highlight electrical or fluid paths, and navigate step-by-step procedures inside the mixed-reality environment.

6.1.5 Automated Performance Assessment & AAR: The system must record all trainee steps, diagnostic choices, errors made, safety violations, and execution times. This data must feed into an automated AAR tool that generates instant, objective feedback and tracks progression metrics to establish an objective baseline for first-time BMQ evaluations.

6.1.6 Device-Agnostic Access: The software architecture must be highly flexible, supporting mixed-reality headsets, desktop workstations, and standard web browsers compatible with the Army's vte.mil hosting environment.

6.1.7 Instructor Monitoring and SME Reach-Back: Provide an Instructor Operator Station (IOS) interface allowing instructors to monitor trainee viewpoints in real-time, inject faults on the fly, draw virtual annotations, and take control of scenarios. The system must support remote mentorship capabilities where a dispersed Subject Matter Expert (SME) can view what the maintainer sees in real-time.

6.1.8 Minimal Hardware Footprint and Network Compliance: The physical components of the VMT must fit within company-level maintenance shops and existing SOATB classrooms. The software must run without requiring active wireless components to meet strict SOCOM cyber security and network accreditation standards.

6.2 Prioritized Maintenance Tasks (Stand-Alone Sim)

The VMT must realistically simulate the visual, spatial, and mechanical interaction required to perform the following critical tasks:

1. Task V-2410: Major Component Procedural Rehearsals: Step-by-step guided and unguided removal, inspection, disassembly, and installation of major 2410-tracked components, specifically including turbine engines and transmissions.

2. Task V-3100: Interactive Fault Diagnosis & Troubleshooting: End-to-end troubleshooting loops for electrical faults, hydraulic systems, cockpit avionics failures, and powerplant malfunctions. Maintainers must use virtual diagnostic tools to isolate faults.

3. Task V-1130: Weapon System Maintenance & Malfunction Clearance: Visual and spatial manipulation to diagnose, clear, and repair weapon system malfunctions (e.g., M- 134 Minigun and M-240 Weapon Systems) aligned with standard physical manipulation steps.

4. Task V-9900: Configuration Familiarization: Visual inspections, pre-flight checks, and component locations unique to diverse MH-60 configurations.

6.3 Coordinated and Environmental Requirements

Synthetic Training Environment (STE) Compatibility: Ensure data exports, 3D assets, and terrain databases are compatible with the STE and wider Army Virtual Training Suite standards.

Analytics Dashboard: Provide the Program Office and 160th SOAR leadership with a web-accessible dashboard tracking student throughput, average time-to-proficiency, and historical error rates to measure programmatic ROI against the benchmarked AFSOC Virtual Hangar achievements (which demonstrated a 50% reduction in training timelines and reduced airframe usage).

7. Travel

Temporary duty travel (TDY) will be conducted in accordance with Joint Travel Regulations (JTR). All contractor travel requires prior approval from the Contracting Officer's Representative (COR). Travel costs (lodging, Per Diem, mileage, rental vehicles, and incidentals) incurred by contractor personnel will be calculated using the same rates as those for calculating government employee travel.

8. Security

AT Level I Awareness training: This language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within calendar 10 days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website:

http://jko.jten.mil.

Access and general protection/security policy and procedures: This language is for contractor employees with an area of performance within Army controlled installation, facility, or area.

Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

For contractors requiring Common Access Card (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 background investigation, or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 at the Office of Personnel Management.

For contractors that do not require CAC but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

AT Awareness Training for Contractor Personnel Traveling Overseas: This language required US based contractor employees and associated subcontractor employees to make available and to receive Government provided area of responsibility (AOR)-specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander, with the unit ATO being the local point of contact.

iWATCH Training: This language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

Account Validation System (AVS) registration for contractor employees who require access to government information systems. All contractor employees that require access to a Government info system must complete a DD 2875, System Authorization Access Request (SAAR) at commencement of services, and must successfully complete the DOD Cyber Awareness Challenge Training prior to access to the information system and then annually thereafter.

For contracts that require a formal OPSEC program: The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the Government OPSEC officer responsible. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

For contracts that require OPSEC Training: Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.8. For Cyber/IT training. All contractor employees and associated subcontractor employees must complete the DOD Cyber Awareness Challenge Training before issuance of network access and annually thereafter. All contractor employees working Cyber/IT functions must comply with DoD and Army training requirements in DoDM 8140.03 and AR 25-2 within six months of appointment to Cyber/IT functions.

For Cyber/IT certification: Per DoDM 8140.03, DFARS 252.239.7001 and AR 25-2, the contractor employees supporting Cyber/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoDM 8140.03 must be completed upon contract award.

For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified Confidential, Secret, or Top Secret and requires contractors to comply with The Security

Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (Part 117 of Title 32, Code of Federal Regulations). A DD Form 254, DoD Contract Security Classification Specification must be completed for both solicitation and award phases for contracts requiring access to classified material.

- If secure telecommunication requirements apply, include clause 252.239-7016 and follow guidance at 239.74.

- If covered system support requirements apply, include provision 252.239-7017 into the solicitation, clause 252.239-7018 into the contract, and follow guidance at 239.73.

Controlled Unclassified Information (CUI): Include DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171. Also include DFARS provision 252.204- 7019 into solicitations. Acquisition officials should follow procedures outlined in DFARS

204.73 and 204.75, and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE).

Counterintelligence Awareness and Reporting (CIAR): All contractors and subcontractors with security clearances will complete CIAR training within 30 days of assignment and every 12 months thereafter, as mandated by DoDD 5240.06. The following computer-based training satisfies Army training requirements; “Counterintelligence Awareness and Reporting for DoD Employees” (CI116.16) and is available at https://www.cdse.edu/.

9. Service Contract Reporting Requirements

The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services under this contract via www.sam.gov. Reporting inputs will be for labor executed during the period of performance during each Government Fiscal Year (FY) which runs October 1 through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors can find User Guides, Frequently Asked Questions and may direct questions to the help desk at www.sam.gov