History

Open History from the Account group in Settings. The Account Owner and Administrators can review recorded account changes.

Find a change

Choose All changes or a category: Users & seats, Credits & usage, Subscription & payment, Discounts, or Security & access.

Search for a person, email address, amount, or invoice. Use Changed by to select a person or distinguish automatic changes, GovTribe support, and account users. Turn on Only entries with an amount to narrow the results to changes with an amount. Clear filters returns to the unfiltered view.

History shows the date, change, who made it, and any financial amount. Entries can include related details, before-and-after values, credit effects, and invoice links when available. Credit quantities and dollar amounts mean different things: an AI credit grant adds usage credits, while a monetary account credit applies to future invoices.

Use Load more changes to continue through older matching entries. The coverage note at the bottom tells you when account history begins. Contact Customer Success for information from before that date.

Export history

Apply the desired category, search, and person filters, then choose Export CSV. The export uses the selected filters. Wait for the results to finish loading before exporting; if no entries match, broaden the filters first.

History, invoices, and usage

Related articles

• Billing: Review payment information and invoice history.
• Credits & usage: Review grants and consumption.
• Users: Manage account seats and access.
• SSO & Domains: Review company sign-in and admission settings.