Contact GovTribe
Choose the right way to contact GovTribe for product help, onboarding, technical support, product feedback, and roadmap requests.
Use the support option that matches your plan and the kind of help you need.
Before contacting GovTribe
Many account, billing, credit, integration, search, and export issues have a faster first step in the user guide.
| Need | Start here |
|---|---|
| Registration, trial review, verification, login, password reset, or invites | Troubleshoot GovTribe account access |
| Account users, pending invites, seat limits, or account-owner changes | Manage GovTribe users and invites |
| Renewals, cancellations, refunds, invoices, receipts, or payment updates | Manage renewals, cancellations, and invoices |
| AI credits, Pay-As-You-Go, auto-refill, or usage questions | Credits |
| Slack, Zapier, or Unanet connection questions | Integrations |
| Missing records, stale data, or surprising search results | Troubleshoot search results |
| CSV exports, blank files, expired download links, or semantic export differences | Export search results |
For demos, buying GovTribe for a team, changing plans, Scale or Enterprise interest, or larger credit usage discussions, use Sales.
Contact GovTribe
Use the tab that matches the kind of help you need.
Use this form for help using GovTribe, customer onboarding for Growth, Growth Plus, and Scale accounts, or technical support.
Use this form for pricing, demos, buying GovTribe for a team, or questions about changing plans.
Product feedback
Use GovTribe Canny when you want to:
- Create feature requests.
- Vote on new features.
- Collaborate with other GovTribe users.
- Review the product roadmap.
Related articles
- Choose the right GovTribe plan: Compare GovTribe plans, support levels, data coverage, team limits, exports, credits, and credit-powered AI, MCP, and automation usage.
- Troubleshoot GovTribe account access: Resolve common registration, trial review, verification, password reset, login, and invite problems.
- Create and verify your GovTribe account: Create an account, verify your email and phone, and troubleshoot first-login problems.
- Manage renewals, cancellations, and invoices: Review billing, renewal, cancellation, refund, invoice, and reactivation paths.