UNSPSC 81161709: Voice Mail Administration Service

A service involving the administration of voice mail user accounts.

UNSPSC 81161709 Voice Mail Administration Service is a Commodity code that in recent state and local solicitations encompasses voice mail, inmate phone services with voice mail capability, messaging infrastructure, and telecommunications administration services bundled with broader voice and data communications platforms. State and local governments procuring under this code include county jail systems, higher-education institutions, state telecommunications procurement offices, and municipal governments. The work solicited ranges from standalone inmate voice mail and phone services (Denton County, Texas) to voice mail as a component within statewide wireless and satellite service contracts (Texas Department of Information Resources) and as an ancillary service element within larger telecommunications or facilities technology programs. Issuing bodies reflect a mix of state-level procurement offices managing statewide cooperative contracts, county correctional and detention authorities, and municipal departments.

The most active recent solicitations cluster in Texas, with the Texas Department of Information Resources posting a statewide indefinite-quantity, multiple-award contract for cellular, wireless, pager, and satellite services including voice mail administration due July 23, 2026, and Denton County posting Request for Proposal #26-2901 for inmate mail and phone services (including voice mail and email) due April 30, 2026. Outside Texas, Valencia College District in Florida issued RFP 2026-26 for classroom and conference room technology services (due April 30, 2026) that includes telecommunications components, and the City of Madison, Wisconsin issued a printing and mailing services RFP (due April 3, 2026) with no direct voice mail scope. The Texas opportunities represent the primary near-term activity under this code; the Valencia and Madison solicitations show limited direct relevance to voice mail administration itself. Geographic activity concentrates in Texas and Florida, with sparse broader regional representation in recent postings.