UNSPSC 43221505: Standalone telephone caller identification

A device that allows subscribers to view the phone number and/or name of the calling party before answering the phone

UNSPSC 43221505 Standalone telephone caller identification is a Commodity code, but recent state and local solicitations tagged under it diverge significantly from the code's nominal scope. The single concrete opportunity directly relevant to the code is Collier County Board of County Commissioners' Procurement Services Division ITB 26-8670 for answering service for the Public Utilities Department, due August 13, 2026, which encompasses 24-hour telephone answering and dispatch services including call recording, bilingual support, and real-time call volume management rather than caller-identification hardware or software. A second posted opportunity (Region 7 Purchasing Cooperative NET2223, an RFP for network systems and supplies with a contract period ending August 18, 2023) shares the code tag but involves catalog discount bidding for broad networking products and does not address standalone caller identification. The code shows minimal recent activity aligned with its stated product scope—answering and call-handling services appear to dominate the tagged opportunities rather than discrete caller-identification technology.

Geographically, the recent activity covers Florida (Collier County) and Texas (Region 7 Purchasing Cooperative, which serves ESC 7 member districts in Northeast Texas). The Collier County ITB represents a county-level agency soliciting recurring operational services under a three-year term with optional two-year renewal and historical annual spending around $60,000, structured as a bid bond requirement (5% of cost proposal) with a local-vendor preference under the County Procurement Ordinance. The contract requires call recording with 90-day retention, four-ring answer time, ten-minute dispatch response, and capacity for up to 20 simultaneous calls with surge handling beyond 100 calls per hour. Business developers should recognize that this code, as currently tagged in state and local procurement systems, does not reliably identify opportunities for caller-identification products; instead, it surfaces incoming telephone answering and emergency dispatch services, primarily in the Southeast.