Red Hat TAM

SHI Government has been awarded a contract by the State of Texas for Red Hat Technical Account Management (TAM) services, effective September 1, 2026. The contract encompasses software maintenance and support services across multiple technology categories, including network application software maintenance, content management software maintenance, security and protection software maintenance, and general maintenance or support fees. The specific contract value, cumulative value, annual value, and period of performance duration are not specified in the available documentation.

The deliverables under this award fall within the software maintenance and support category, as indicated by the National Institutes of Governmental Purchasing (NIGP) classification 92045 and corresponding Unsourced National Product Standards Catalog (UNSPSC) codes. While the county, specific organization within Texas, and place of performance have not been identified in the provided materials, the contract represents a significant procurement of enterprise-level software maintenance services. Additional contract details, including contract value, performance period, and specific geographic locations of service delivery, would be necessary for a complete assessment of the award's scope and financial impact.