PowerEdge - ProSupport Plus Mission Critical 7x24 Technical Support and Assistance

Dell Inc. was awarded a contract (10292) by the State of Texas on June 4, 2026, for the provision of PowerEdge ProSupport Plus Mission Critical 7x24 Technical Support and Assistance services. The contract encompasses software maintenance and support services across multiple categories, including general software maintenance and support, network application software maintenance, content management software maintenance, maintenance or support fees, and security and protection software maintenance, as identified by the United Nations Standard Products and Services Code (UNSPSC) classifications 81112200, 81112218, 81112215, 81112201, and 81112208, respectively.

The services are classified under the National Institute of Governmental Purchasing (NIGP) code 92045 for Software Maintenance/Support. While specific contract value, annual value, cumulative value, period of performance, and detailed places of performance information are not populated in the available award documentation, the contract represents a commitment by the State of Texas to Dell Inc. for comprehensive technical support and assistance services for PowerEdge systems on a continuous 7x24 basis. Additional contract terms and financial details should be referenced in the complete contract documentation.