The VA Assistive Listening Devices Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle provides assistive listening devices and related audiology services to support veterans with hearing impairments across multiple Veterans Integrated Service Network (VISN) regions. The contract encompasses seven product categories, including radio frequency television amplification devices, signaling and alerting systems, wireless bed shakers, alarm clocks, personal amplifiers, amplified telephones, and tinnitus masking devices. These products are procured through the VA Denver Logistics Center and distributed to individual VA medical facilities and directly to veteran patients. The Master IDIQ was awarded on September 22, 2023, with a last date to order of September 21, 2028, establishing a five-year ordering period for multiple prime contractors to deliver products meeting specified requirements.
Recent task orders issued under this vehicle demonstrate consistent monthly ordering patterns with delivery orders typically valued between $12,000 and $752,000, carrying firm fixed-price terms and completion periods of one month. Two primary contractors—Adco Medical Suppliers, LLC and Hear Central, LLC—dominate awards under this vehicle, with Adco consistently receiving larger task orders and Hear Central securing complementary awards. Task orders are predominantly issued to VA Veterans Health Administration VISN 19, which covers Colorado, Nebraska, South Dakota, and Wyoming, though the vehicle supports broader national distribution through the Denver Logistics Center. Most awards utilize no set-aside designation, though select task orders have been designated for Service-Disabled Veteran-Owned Small Businesses and Total Small Businesses. Both contractors are based in the Golden, Colorado area and maintain their places of performance in that region, with Adco holding additional significant federal contract vehicles including a $35 million single-award contract for hearing aid repairs and accessories and a $56.4 million multiple-award IDIQ for assistive listening devices.