TSA Desktop Refresh 2011-2016

The TSA Desktop Refresh 2011-2016 Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract is a comprehensive IT hardware procurement vehicle designed to support the Transportation Security Administration's technology infrastructure refresh efforts. The contract primarily focuses on the acquisition of computing equipment, including laptops, desktops, tablets, monitors, peripherals, and associated accessories. These hardware acquisitions are aimed at modernizing and standardizing the TSA's computing resources across various organizational units, including operational, intelligence, and administrative departments.

Task orders under this contract demonstrate a consistent pattern of hardware procurement, with values ranging from approximately $5,000 to over $30 million. The majority of task orders were awarded to two prime contractors: Wildflower International (contract HSTS03-11-D-CIO314) and NCS Technologies (contract HSTS03-11-D-CIO391). Most task orders were competitively solicited with "No Set-Aside" designation, though some were designated as "Total Small Business" set-asides. The hardware primarily supported specific TSA mission areas such as Secure Flight program, Office of Intelligence and Analysis, field personnel, training programs, and contingency preparedness. Typical hardware configurations included Dell Latitude laptops, Optiplex desktops, professional monitors, accessories like docking stations and carrying cases, and specialized equipment like ruggedized laptops for specific operational requirements.