TSA Desktop Refresh 2011-2016

The Transportation Security Administration awarded this Master IDIQ on September 23, 2011, to provision laptops, desktops, peripherals, warranty support, asset tagging, and imaging services. Ordering closed on February 1, 2017, making this vehicle dormant for nearly nine years. All 44 task orders issued under the contract are marked as closeout, confirming no new work flows through this vehicle.

Wildflower International, LTD. captured the dominant share with 31 awards totaling $62.9 million in potential value, while NCS Technologies Inc. received 13 awards worth $12.9 million. The two-vendor structure left minimal competition; Wildflower alone held roughly 83 percent of the vehicle's activity. All orders funded TSA operations exclusively, with no cross-agency usage.

Task orders reveal a burst of activity in 2012, when 15 orders deployed in rapid succession to refresh training computers, field laptops, and desktop workstations across TSA facilities including airports, security centers, and intelligence offices. Subsequent years showed minimal ordering: 2013 recorded one order, 2014 three orders, 2015 twelve orders (including the largest single award of $30.9 million for a laptop refresh closeout), and 2016 one final order for monitors and peripherals. Orders ranged from small consumables like keyboard and mouse bundles ($5,249 to $29,590) to major procurements (the $30.9 million laptop refresh, a $25.4 million desktop refresh order, and a $4.5 million tablet and desktop refresh). Firm fixed pricing governed all awards.

Ninety-five percent of orders were unrestricted open competition. The two small business set-asides totaled roughly $32 million and comprised the 2015 laptop refresh and a closeout monitor order. Place of performance included multiple TSA locations nationwide, with delivery to various airports and field offices specified in task orders.

The vehicle's combined potential value reached $75.8 million, and 100 percent of that amount was obligated by closeout, indicating full execution before the February 2017 ordering deadline.

Master IDIQ for the provisioning of laptops and peripherals, warranty support, asset tagging, and imaging.