Military Health System Enterprise Information Technology Services Geographic Service Provider

The Defense Health Agency awarded the Military Health System Enterprise Information Technology Services Geographic Service Provider Master IDIQ on June 30, 2023, with a $2.4 billion shared ceiling and ordering open through January 30, 2034. The vehicle covers IT services across the DHA enterprise supporting medical treatment facilities and other lines of business in the continental U.S. and outside the continental U.S., spanning nine geographic service provider scope areas including the IT service desk, network operations, data center operations, and clinical informatics. The originating special notice used no set-aside.

Forty-one task orders have issued, with 35 in 2024, 3 in 2025, and 3 in 2026 through June 25, 2026, so ordering momentum has dropped sharply. Many 2024 orders carry $1,000 values and completed May 31, 2024, which inflates the early count. Orders have obligated $68.1 million, or 45% of the $150.9 million combined task-order potential value.

Competition is broad: 34 distinct primes hold 41 orders. Eagle Integrated Services, LLC leads with three orders and $33.6 million in combined potential value, followed by A1Fedimpact,Llc at $28.3 million across two orders. Kl3, L.L.C., Athyra LLC, and Systems Plus, Inc. round out the top five, which together hold 89% of combined potential value.

DHA is the only customer agency, placing 100% of orders.

Set-aside mix is 34 orders (83%) with no set-aside and 7 orders (17%) designated Total Small Business. The 2025 and 2026 orders in the recent-award block are all Total Small Business. Those recent small business ceilings range from $11.9 million to $28.3 million. The largest is delivery order HT001524D0024-HT001525F0016 for Defense Health Headquarters IT support, with $24.5 million obligated against a $25.7 million ceiling and completion on April 30, 2027. Recent orders carry completion dates between April 30, 2027 and March 31, 2030.

One recent Total Small Business order supports Joint Base San Antonio, with $13.5 million obligated against a $21.7 million ceiling.

This contract will acquire IT services across the Defense Health Agency enterprise supporting medical treatment facilities and other lines of business in the continental U.S. and outside the continental U.S. Geographic service providers (GSP) are contractors that perform a wide variety of IT tasks and services to standardize and provide robust information technology support at medical treatment facilities and other lines of business. GSP services may augment enterprise capabilities. The contractor will provide the expertise, technical knowledge, staff support, and other related resources necessary. The nine GSP scope areas include: IT Service Desk; Database, Application, and Web Development; Identity Management and Desktop Support; Data Center Operations; Information Assurance; Network Operations; Telecommunications; Clinical Informatics; and Information Business Operations.