DOE Human Capital and Organizational Management (HCOM)

The Department of Education Office of Federal Student Aid established a Master IDIQ for human capital and organizational management consulting services on September 26, 2013, with ordering authority expiring September 29, 2023—the vehicle is now closed to new task orders and has been since September 2023. The vehicle is heavily concentrated among four prime contractors, with Bnl, Inc. holding 17 of 36 task orders worth $27.3 million in combined potential value, more than 65% of the total vehicle value. R3 Government Solutions, LLC follows with 11 orders valued at $10.7 million, Golden Key Group, LLC with 7 orders at $3.7 million, and Franklin Maxwell Group LLC with a single $1 thousand order. About $29.2 million of the $41.7 million combined potential value has been obligated across all 36 task orders, representing 70% burn-through.

Task orders fund almost exclusively Federal Student Aid operations (30 of 36 orders, $32.4 million potential value), with minimal work supporting other Department of Education offices including the Office of Management ($233 thousand, 2 orders) and the Office of the Chief Financial Officer ($8.8 million, 1 order). The customer concentration is extreme: FSA drives 83% of vehicle activity.

Approximately 69% of task orders carry no set-aside designation, while 28% are Service-Disabled Veteran-Owned Small Business and 3% are Total Small Business. The actual work spans employee labor relations support, workforce planning and staffing analysis, administrative staffing for background investigations, leadership and management training, and personnel security services. Task orders exhibit high variability in structure and value: some are firm-fixed-price with ceilings ranging from under $30 thousand to $8.8 million, while others use labor-hour or time-and-materials pricing. The most recent task order, awarded September 1, 2022, is a $3.8 million service-disabled veteran-owned small business labor-hour order for employee labor relations specialist support with an obligation of $3.1 million and performance extending to August 31, 2027.

Ordering momentum has declined sharply in recent years—the vehicle averaged 4 orders annually from 2017 to 2020 but dropped to 1 order in 2021 and 2 in 2022 before closing. This vehicle is no longer available for new work.

The Department of Education has awarded a Master IDIQ for general professional consulting services related to human capital and organizational management.