AFMS Medical Support Services Program (AFMS MSSP)

The Air Force Medical Support Services Program (AFMS MSSP) is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle designed to provide comprehensive medical administrative support services to Air Force medical facilities across the United States. The contract vehicle enables the Air Force to rapidly acquire medical support personnel to supplement military and civilian staff, addressing workforce fluctuations, temporary increases in workload, and specialized mission support needs. Services under this vehicle span a wide range of medical administrative functions, including medical coding, appointment scheduling, records management, public health support, and specialized medical administrative roles.

Task orders under this IDIQ are typically firm-fixed-price contracts with values ranging from approximately $30,000 to over $1.8 million and performance periods of 6-12 months. Prime contractors frequently include Health Partner's Management Group (a woman-owned small business), Medical North America JV, and Mindleaf Technologies Inc. (a small disadvantaged business). The contract vehicle supports multiple Air Force commands, including Air Combat Command, Air Mobility Command, and Pacific Air Forces, with performance locations spanning military installations in states like California, Nevada, Alaska, and Florida. While most task orders do not have specific set-aside designations, some are designated for total small business. Typical roles include medical office clerks, outpatient medical coders, beneficiary service representatives, medical appointment clerks, and public health technicians, reflecting the broad administrative support needs of Air Force medical treatment facilities.