Indefinite Delivery Contract HSSCCG06D00003

This Federal Supply Schedule contract, number 47QTCA23D0070, was awarded on April 6, 2023 by the Federal Acquisition Service, a civilian agency, to Compu-Phone Voice & Data, Inc. The contract has a ceiling value of $475,000 and a period of performance through April 5, 2028. The contract provides automated contact center solutions, including VoIP extensions with unlimited US and Canada usage starting at $24.64 per extension with volume discounts, SIP trunking, direct inward dialing numbers,...

This Federal Supply Schedule contract, awarded by the General Services Administration (GSA) to Issues Management, Inc., provides a mechanism for the federal government to procure a range of call center and technical support services. The indefinite delivery vehicle (IDV) contract has a maximum value of $1 million per order and a period of performance from October 14, 2021 through October 13, 2026. The contractor, Issues Management, Inc. DBA Five Star Call Centers, will provide labor categories...

The Defense Health Agency awarded Chenega Services & Federal Solutions, LLC an indefinite delivery contract with a potential value of $82,235,520 to provide integrated referral management and appointing center call center support services. The contract utilizes an 8(a) small business set-aside and has a period of performance through July 2027. Under the contract, Chenega will staff the National Capital Market Consolidated Call Center and Referral Management Support office located in...

The federal contract IDV awarded to Singlecomm LLC under contract number 47QTCA24D0024 is a Federal Supply Schedule (FSS) with the General Services Administration's (GSA) Federal Acquisition Service. The contract has a period of performance from November 27, 2023 through November 26, 2028 and a ceiling value of $475,000.00. Under this FSS contract, Singlecomm LLC provides automated contact center solutions including agent and supervisor software licenses, as well as related information...

The federal contract IDV award, identified as GS00V08PDD0072, is an Indefinite Delivery Contract held by Peraton Enterprise Solutions LLC, a for-profit limited liability company and subsidiary of Peraton Solutions Inc. The contract, awarded by the General Services Administration's Federal Acquisition Service, is for the provision of multi-channel contact center services across the federal government. The contract has a ceiling value of $100,000,000 and a period of performance running through...

The Federal Supply Schedule contract 47QTCA23D000M was awarded to Communication Service for the Deaf, Inc. (CSD), a non-profit organization based in Austin, Texas, by the GSA Federal Acquisition Service on October 19, 2022. The multiple-award contract has a ceiling value of $5,000,000 and a period of performance ending on October 18, 2027. CSD provides automated contact center solutions on the contract, including monthly shared or dedicated video-enabled platforms to enable American Sign...

The U.S. Department of State, Bureau of European and Eurasian Affairs, awarded a single-award Indefinite Delivery Contract (IDC) to ZC3, LLC, a Minority Owned Business, Self Certified Small Disadvantaged Business, For Profit Organization, Veteran Owned Business, and Black American Owned company. The contract, valued at a ceiling of $101,847.24, is for the provision of telephone operator services for the U.S. Mission in Spain and Andorra. The contract has a period of performance through...

This federal contract IDV is a $500,000 Federal Supply Schedule awarded by the General Services Administration's Federal Acquisition Service to Tmax Government Solutions LLC, a service-disabled veteran-owned, minority-owned small business based in Washington, DC. The contract, awarded on July 29, 2022, has a period of performance through July 28, 2027. Under this contract, Tmax provides a range of automated contact center solutions and related ancillary services, including artificial...

Firstcall Office Solutions, Inc., a woman-owned small business, holds a General Services Administration (GSA) Multiple Award Schedule (MAS) contract (GS-35F-051CA) to provide a wide range of information technology and audiovisual products and services to various federal government agencies, including the Department of Defense, Department of Homeland Security, and civilian agencies such as the Social Security Administration and Department of Commerce. Under this IDV contract, Firstcall Office...

Kech Inc., a woman-owned small business and SBA-certified HUBZone firm, was awarded a $6 million Multiple Award Schedule (MAS) contract (47QTCA22D004F) from the General Services Administration (GSA) in February 2022. This five-year contract enables Kech to provide automated contact center solutions, management consulting services, and ancillary support services to federal agencies. Under this MAS contract, Kech has secured several significant task orders, including a $25.8 million firm fixed...