Systems Kinetics Integration Inc. was awarded an indefinite delivery/indefinite quantity multiple award contract under the Program Management, Administrative, Clerical, and Technical Services II vehicle by the Department of Homeland Security Chief Procurement Officer. With a potential value of $1.5 billion and period of performance through February 2025, the contract aims to establish a portfolio of non-information technology support services to enable DHS business and program units to accomplish their mission objectives.
Under the contract, Systems Kinetics Integration has received four delivery orders to date. This includes a $2.3 million firm fixed price order to establish a service call center for the Department of Homeland Security Chief Readiness Support Officer, performed in Marstons Mills, Massachusetts through February 2026. Two additional orders valued at $54,288 and $89,700 respectively procured administrative accommodation support services for the Miami Asylum Office of United States Citizenship and Immigration Services. Finally, a $2.29 million order set aside for Service-Disabled Veteran-Owned Small Businesses established a service call center and visitor parking support for various Department of Homeland Security headquarters locations in Washington, D.C. through September 2022.
Collectively, these task orders indicate the contract is being used to procure non-information technology professional and administrative services in support of various homeland security missions, with a focus on call center operations, facility management, and immigration case processing.
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