Multi-channel call center requirement

Ended Awarded Last action

Contract number
GS00V08PDD0067
Awardee
Awarding agency
Task orders
4 $65,852,855 obligated

Award facts

Opportunity
Combined order value
  • $66,204,047 Current, with exercised options
  • $87,558,332 Potential, with all options
Last date to order 100% complete
Award type
Multiple award
Who can order
All agencies
Contracting staff
Funding agency
Technology Transformation Service General Services Administration
NAICS code
519190 All Other Information Services
Set-aside
No set-aside
Competition
Full and Open Competition · 12 offers Negotiated Proposal / Quote
Pricing
Order Dependent (IDV only)
Legislative mandates

Award details come from SAM.gov/FPDS.

Task orders

Task order Ordering agency Obligated Awarded
Consolidated customer support services 953A3318F0001 Bureau of the Fiscal Service $18,217,441
Multi-channel call center requirement GSH0014AA0470 Office of Administrative Services $12,232,109
Consolidated customer service support CNSHQ12F0084 Office of Procurement Services $18,757,212
COO - bapd PBGC01DO080134 Pension Benefit Guaranty Corporation $16,646,094

Transactions

Action Obligated Date
Change PIID 18 · Multi-channel call center requirement for other functions $0
Transfer Action 17 $0
Other Administrative Action PA08 · Reference modification #7 correcting task order number in block #13. $0
Exercise an Option PA07 · MOD PO07 exercises option period three for two years. Period of performance extended from 03/11/2016 through 03/10/2018. $0
Exercise an Option PO06 · MOD PO06 exercises option period three for two years. Period of performance extended from 03/11/2014 through 03/10/2016. $0
Supplemental Agreement for work within scope PS05 · MOD PS05 adds SMS message delivery service to the USA contact base contract GS00V08PDD0067 to enable federal agencies to include text messaging service in… $0
Other Administrative Action PA04 · Change contracting officer representative (COR) from henry LAI to barbara walton $0
Exercise an Option PO03 · Exercise option period two for a two year period of performance 03/11/2012 through 03/10/2014. This MOD also incorporates by reference, far clause 52.223-18,… $0
Other Administrative Action PA02 · Change the submission date for the special hiring report $0
Exercise an Option PA01 · Exercise option period one: 12 march 2010 through 11 march 2012 $0
Original award $0
Show all 11

Quick answers

Who was awarded contract GS00V08PDD0067?

GS00V08PDD0067 was awarded to Concentrix CVG Corporation by Assisted Acquisition Services Region 11 (Assisted Acquisition Services) on March 11, 2008.

How much is contract GS00V08PDD0067 worth?

Orders under GS00V08PDD0067 have obligated $65,852,855. Their combined current value, with exercised options, is $66,204,047. Their combined potential value, with all options, is $87,558,332.

How many orders have been placed under contract GS00V08PDD0067?

4 orders have been placed under GS00V08PDD0067, the latest on February 15, 2018.

Which agency awarded contract GS00V08PDD0067?

Assisted Acquisition Services Region 11 (Assisted Acquisition Services) awarded GS00V08PDD0067, with funding from Technology Transformation Service (General Services Administration).

Who can order from contract GS00V08PDD0067?

GS00V08PDD0067 is a multiple award indefinite delivery contract. All agencies can place orders on it.

Is contract GS00V08PDD0067 part of a contract vehicle?

Yes. GS00V08PDD0067 is part of USA Contact Multichannel Contact Center Services.

Was contract GS00V08PDD0067 competed?

The extent of competition for GS00V08PDD0067 was full and open competition. The government received 12 offers.

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