Multi-channel contact center services
Ended Awarded Last action
- Contract number
- GS00V08PDD0066
- Awardee
-
Csra LLC UEI VSFCW25ZAE49
- Awarding agency
-
Assisted Acquisition Services Region 11
Assisted Acquisition Services, General Services Administration
- Task orders
- 5 $315,489,464 obligated
Award facts
- Opportunity
-
- USA Contact Multichannel Contact Center Services Award Notice · Posted Jul 13, 2007
- Combined order value
-
- $315,489,464 Current, with exercised options
- $544,830,052 Potential, with all options
- Last date to order 100% complete
- Award type
- Multiple award
- Who can order
- All agencies
- Contracting staff
- Funding agency
- Technology Transformation Service General Services Administration
- NAICS code
- 519190 All Other Information Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 12 offers Negotiated Proposal / Quote
- Pricing
- Order Dependent (IDV only)
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Economy Act FAR subpart 17.5
Award details come from SAM.gov/FPDS.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Provide call center support to uscis. | Citizen and Immigration Services | $9,119,135 | |
| Customer engagement center | Citizen and Immigration Services | $65,001,051 | |
| """" turnkey call center and 1,500 temporary call agents in response to hurricane harvey valued at $95.4M over a 114… | FEMA Texas National Processing Service Center | $87,089,845 | |
| Call centers | Citizen and Immigration Services | $130,818,362 | |
| Technical assistance | Office of the Assistant Secretary for Administration | $23,461,070 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Vendor DUNS or Name Change - Non-Novation | $0 | |
| Vendor DUNS or Name Change - Non-Novation | $0 | |
| Other Administrative Action | $0 | |
| Transfer Action | $0 | |
| Change PIID | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Novation Agreement | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $0 | |
| Exercise an Option | $0 | |
| Original award | $0 |
Show all 17
Quick answers
Who was awarded contract GS00V08PDD0066?
GS00V08PDD0066 was awarded to Csra LLC by Assisted Acquisition Services Region 11 (Assisted Acquisition Services) on March 11, 2008.
How much is contract GS00V08PDD0066 worth?
Orders under GS00V08PDD0066 have obligated $315,489,464. Their combined potential value, with all options, is $544,830,052.
How many orders have been placed under contract GS00V08PDD0066?
5 orders have been placed under GS00V08PDD0066, the latest on April 30, 2018.
Which agency awarded contract GS00V08PDD0066?
Assisted Acquisition Services Region 11 (Assisted Acquisition Services) awarded GS00V08PDD0066, with funding from Technology Transformation Service (General Services Administration).
Who can order from contract GS00V08PDD0066?
GS00V08PDD0066 is a multiple award indefinite delivery contract. All agencies can place orders on it.
Is contract GS00V08PDD0066 part of a contract vehicle?
Yes. GS00V08PDD0066 is part of USA Contact Multichannel Contact Center Services.
Was contract GS00V08PDD0066 competed?
The extent of competition for GS00V08PDD0066 was full and open competition. The government received 12 offers.
On GovTribe
See this IDV's full record
- Every order and transaction
- The awardee's other awards and teaming partners
- Similar IDVs and recompete opportunities
- Ask GovTribe AI about this IDV