Multi-channel contact center requirement

Ended Awarded Last action

Contract number
GS00V08PDD0064
Awardee
Not on record
Awarding agency
Task orders
1 $24,749,618 obligated

Award facts

Opportunity
Combined order value
  • $47,545,972 Current, with exercised options
  • $47,639,956 Potential, with all options
Last date to order 100% complete
Award type
Multiple award
Who can order
All agencies
Contracting staff
Funding agency
Office of Citizen Services and Innovative Technologies 18F General Services Administration
NAICS code
519190 All Other Information Services
Set-aside
No set-aside
Competition
Full and Open Competition · 12 offers Negotiated Proposal / Quote
Pricing
Order Dependent (IDV only)
Legislative mandates

Award details come from SAM.gov/FPDS.

Task orders

Task order Ordering agency Obligated Awarded
National contact center (NCC) program support services GSA0009AA0498 Office of the Administrator $24,749,618

Transactions

Action Obligated Date
Exercise an Option PA10 · Exercise option year four (4) - 3/11/2016 - 3/10/2018 $0
Exercise an Option PO009 · Exercise option period three for two years USA contact program IDIQ contract. Period of performance extended from 03/11/2014 through 03/10/2016. $0
Other Administrative Action PA008 · Change contracting officer representative (COR) from henry LAI to barbara walton $0
Exercise an Option PO007 · Exercise option period two for a two year period of performance 03/11/2012 through 03/10/2014. This MOD also incorporates by reference, far clause 52.223-18,… $0
Other Administrative Action PA006 · Change the submission date for the special hiring report $0
Additional Work (new agreement, FAR part 6 applies) PS005 · Incorporate the contractor's quotation for enhancement of technology solutions for USA contact program IDIQ contract. Add subcontractor technology supplier… $0
Novation Agreement PA004 · Incorporate into the contract by reference, the contractor's novation with the GSA/FAS contract management division (2FQC-1) modification PO-0004 dated… $0
Additional Work (new agreement, FAR part 6 applies) PS003 · To correct section b -pricing tables for the added SMS text messaging services $0
Additional Work (new agreement, FAR part 6 applies) PS002 · Add SMS message delivery services to USA contact program to enable federal agencies to include text messaging services. $0
Exercise an Option PA001 · Exercise 2 year option period one - POP 03/12/2010 to 03/11/2012 $0
Original award $0
Show all 11

Quick answers

How much is contract GS00V08PDD0064 worth?

Orders under GS00V08PDD0064 have obligated $24,749,618. Their combined current value, with exercised options, is $47,545,972. Their combined potential value, with all options, is $47,639,956.

How many orders have been placed under contract GS00V08PDD0064?

1 order has been placed under GS00V08PDD0064, the latest on September 21, 2009.

Which agency awarded contract GS00V08PDD0064?

Office of the Administrator (General Services Administration) awarded GS00V08PDD0064, with funding from Office of Citizen Services and Innovative Technologies 18F (General Services Administration).

Who can order from contract GS00V08PDD0064?

GS00V08PDD0064 is a multiple award indefinite delivery contract. All agencies can place orders on it.

Is contract GS00V08PDD0064 part of a contract vehicle?

Yes. GS00V08PDD0064 is part of USA Contact Multichannel Contact Center Services.

Was contract GS00V08PDD0064 competed?

The extent of competition for GS00V08PDD0064 was full and open competition. The government received 12 offers.

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